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    WDTS Perfect Pay

    Short description

    WDTS Perfect Pay is an RFID-enabled smart table solution developed by Walker Digital Table Systems that automates table game management, enhances game integrity, and increases operational efficiency. It aims to reduce dealer errors, eliminate cheating and theft, and provide precise tracking of wagers and player ratings to boost casino revenue. The system integrates technology with live dealer gameplay to preserve the traditional gaming experience while offering slot machine-like automation and security.

    What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

    Perfect Pay is a software developer product specializing in RFID-enabled table games automation and casino operations support technology.

    What is the primary purpose and target market of this product?

    The primary purpose of Perfect Pay is to optimize casino table games operations by automating bet tracking, eliminating fraud, enhancing game integrity, and increasing table game revenue; its target market is land-based casinos operating table games with live dealers.

    Which specific gambling verticals does this product serve?

    The provider serves the land-based casino vertical focused on table games such as baccarat and other live-dealer card games.

    Is this product designed for B2B or B2C operations?

    WDTS operates on a B2B business model, supplying software and hardware solutions directly to casinos and gambling operators.

    What makes this product unique in the market?

    Unique features include patented PJM3.0 RFID technology for real-time chip, wager, and payout tracking, high game security preventing collusion and dealer errors, automation of table management, and detailed analytics on player behavior and game performance.

    What is the name of the company that developed this product?

    Walker Digital Table Systems, LLC

    In what year was the company founded?

    Established in 2010.

    In which countries is the company registered?

    Registered in the United States, with headquarters in Las Vegas, Nevada.

    Where is the main office located and are there regional offices?

    Primary office located in Las Vegas, Nevada, USA, with operational presence including offices in Macau and installations across Asia Pacific and North America.

    How many years has this product been on the market?

    WDTS Perfect Pay has been on the market for approximately 15 years since its company founding in 2010.

    How many employees work on this product's development?

    The company has between 51 and 200 employees, including a dedicated development team of software engineers and product specialists.

    What languages is this product's interface available in?

    Perfect Pay supports multiple interface languages, including English and other regionally relevant languages to cater to international casino markets.

    Does this product support localization for different regions?

    The product supports regional localization including configurable table limits, commission structures, currency settings, and gaming regulations to serve diverse geographic markets.

    What is the company's mission and philosophy?

    To deliver innovative RFID-enabled casino table game automation solutions that increase revenue, ensure operational integrity, and enhance player experience while preserving traditional live table game excitement.

    Is the company publicly traded or privately held?

    Privately held company.

    What awards and certifications has this product received?

    Specific awards are not publicly detailed; however, WDTS holds over 70 worldwide patents on its proprietary RFID technology, indicating recognized innovation in the gaming industry.

    Does the company participate in professional gambling industry associations?

    The company participates in professional gambling industry associations that promote regulatory compliance, technological innovation, and ethical standards in casino gaming operations.

    What are the main milestones in this product's development history?

    Key milestones include the development and commercialization of the patented PJM3.0 RFID technology, launch of Perfect Pay system, and expansions into Asia Pacific and North American markets with over 15 years of innovation and deployment.

    Are there plans for IPO or investment attraction for the company?

    No publicly available information about plans for IPO or external investment attraction.

    Does the company offer partner programs for integrators?

    WDTS offers partner programs for casino integrators and operators to implement Perfect Pay as part of their casino floor automation and security solutions.

    What is the company's corporate social responsibility approach?

    The company follows industry best practices promoting fair play, integrity, and ethical gaming operations, contributing to socially responsible gambling environments.

    Does the company support responsible gambling initiatives?

    Perfect Pay supports responsible gambling initiatives by enabling precise player tracking, limiting betting actions according to configured table rules, and providing data to operators for responsible gaming monitoring.

    What environmental standards does the company follow?

    No specific environmental standards are publicly disclosed; industry best practices include minimizing hardware waste and energy-efficient system design.

    Does the company offer training and certification programs for users of this product?

    WDTS provides training and certification programs for casino staff and operators to effectively use and manage the Perfect Pay system.

    What is the product development strategy for the next 5 years?

    Focus on advancing RFID technology capabilities, expanding analytics and automation features, integrating with wider casino management systems, and enhancing real-time game integrity monitoring.

    Are there plans to expand this product to new geographical markets?

    Plans include continued growth in Asia Pacific and North America with potential further global market penetration.

    Does the company have research and development departments?

    Dedicated research and development focused on RFID innovation, table game automation, and software integration for casino operations.

    What technological trends are considered in this product's development?

    Emphasis on RFID, real-time data analytics, AI-driven fraud detection, and integration with casino management platforms.

    Does the company support startups and innovative projects?

    No specific support programs for startups disclosed.

    What is this product's market share in its segment?

    WDTS is the largest global supplier of RFID-enabled table game solutions, holding significant market share in automated casino table game technology.

    Who are the main competitors of this product?

    Competitors include other gaming technology providers offering table games automation and security solutions, such as Gaming Innovation Group, Shuffle Master (Scientific Games), and other RFID-based system vendors.

    What is this product's competitive advantage?

    Proprietary PJM3.0 RFID technology protected by over 70 patents, extensive installed base, integrated player analytics, and full automation reducing manual errors and fraud.

    Which geographical regions does this product currently serve?

    Asia Pacific, North America, with installations in Macau, Las Vegas, and other casino hubs.

    What is the target customer profile for this product?

    Land-based casinos and gambling facilities focusing on live table games requiring enhanced game security, operational automation, and player tracking.

    Does this product offer white-label solutions?

    No verified information on white-label solutions for Perfect Pay.

    What is the pricing model for this product?

    Pricing likely based on B2B agreements including hardware, software licenses, installation, and ongoing support; specifics not publicly detailed.

    Does this product offer flexible licensing options?

    Flexible licensing options presumably exist to accommodate different casino sizes and operational needs.

    What is the go-to-market strategy for this product?

    Emphasizes casino operational efficiency improvements, revenue growth, fraud elimination, and enhanced player experience through trade shows, demos at casino offices, and industry partnerships.

    Does the company have reseller or distributor networks for this product?

    Direct sales and installation through WDTS and possibly authorized integrators or partners.

    How many games are included in this product's basic package?

    Perfect Pay supports primarily table games such as baccarat; the concept is system-wide rather than game-count based.

    What types of games does this product support (slots, table games, live dealer, etc.)?

    Table games including baccarat, blackjack, and other live dealer card games with chip-based wagering.

    Does this product support live-dealer functionality?

    Fully supports live dealer functionality by integrating with physical gameplay and live dealer actions.

    Is there support for VR/AR games in this product?

    No support for VR or AR gaming as Perfect Pay focuses on physical table game automation.

    Does this product support tournaments and competitions?

    No specific mention of tournament or competition management features.

    Is there a progressive jackpot system in this product?

    No direct functionality for progressive jackpots noted.

    Does this product support multiplayer gaming?

    Supports multiplayer casino table game environments as typical in live casino games.

    Are there social features in this product's games?

    Limited social features; focus is on game integrity and operational efficiency.

    Does this product support player chat functionality?

    No player chat functionality supported.

    Is there ability to create private tables in this product?

    Supports standard casino operations; private table creation not specifically indicated.

    Does this product support side-bets in card games?

    Supports up to six configurable side bets per table, enhancing game variety and player engagement.

    Is there an achievement and rewards system in this product?

    Not specifically noted; focus is on operational data and player ratings.

    Does this product support gamification (levels, experience, badges)?

    No explicit gamification features like badges or levels documented.

    Is there ability to personalize gaming interface in this product?

    Supports dealer and operator interface customization such as table limits and prompts for error-free gameplay.

    Does this product support different game speeds?

    Enhances game speed by automating processes and reducing manual errors.

    Is there auto-play functionality for slots in this product?

    Not applicable to live table games with dealers.

    Does this product support game history for players?

    Provides detailed historical tracking of bets, hands, payouts, and player ratings for audit and analysis.

    Is there replay functionality for disputed situations in this product?

    Supports detailed play tracking useful for audit and dispute resolution.

    Does this product support multiple currencies in games?

    Supports multi-currency table operations through regional settings.

    Is there real-time currency conversion in this product?

    No real-time currency conversion detailed; likely managed separately.

    Does this product support cryptocurrency gaming?

    No support for cryptocurrency gaming integration.

    Is there blockchain technology integration in this product?

    No blockchain technology integration reported.

    What technological platforms is this product based on?

    Built on RFID technology platform with integrated software for real-time data tracking and casino management.

    Which operating systems does this product support?

    Compatible with standard casino IT infrastructure; specifics not disclosed.

    Does this product support cloud deployment?

    No evidence of cloud deployment; system is primarily on-premises with network connections for real-time data.

    Is this product compatible with containerization technologies (Docker, Kubernetes)?

    No verified information on containerization technologies.

    Which databases does this product support?

    Uses databases capable of real-time transactional data storage; exact systems unspecified.

    Does this product support microservices architecture?

    No confirmed microservices architecture noted.

    What APIs does this product provide for integration?

    Provides integration capabilities for casino management and surveillance systems.

    Does this product support RESTful API?

    Not explicitly stated but likely industry standard APIs for integration.

    Is there GraphQL support in this product?

    No evidence of GraphQL support.

    What data formats does this product support for exchange (JSON, XML, etc.)?

    Supports standard data exchange formats including JSON, likely XML for integration purposes.

    Does this product support real-time updates?

    Supports real-time updates and alerts for bets, game status, and transaction monitoring.

    Which communication protocols does this product use?

    Utilizes proprietary RFID communication (PJM protocol) and standard network protocols for data transmission.

    Does this product support WebSocket for online games?

    Not specifically noted.

    What are the network bandwidth requirements for this product?

    Moderate bandwidth expected consistent with real-time RFID and control data transmission.

    Does this product support data caching?

    Implements data caching for efficient processing and low latency operations.

    Which CDNs does this product support for content delivery?

    Not applicable for physical table game data delivery.

    Does this product support load balancing?

    Supports load balancing for backend data processing in casino operations.

    Does this product support automatic scaling?

    Not publicly described.

    Which monitoring systems are integrated with this product?

    Integrated real-time monitoring for game integrity, dealer performance, and chip movements.

    Does this product support centralized logging?

    Supports centralized logging of game transactions, payments, and chip activity.

    Which analytics systems are built into this product?

    Built-in analytics for player behavior, win/loss tracking, and operational insights.

    Does this product support A/B testing?

    No information on A/B testing features.

    Is there ability to create sandbox environments in this product?

    Likely available internally for testing and training but no public information.

    Does this product support API versioning?

    No explicit versioning details disclosed.

    What development tools does this product provide?

    Offers proprietary development and management tools for casino operators.

    Does this product offer SDK for various programming languages?

    No public SDK available.

    Does this product support automated testing?

    Use of automated testing is industry standard but no specific data.

    What continuous integration/deployment tools are available for this product?

    Unknown.

    Does this product support blue-green deployment?

    Not reported.

    Is there rollback capability in case of issues with this product?

    Standard software deployment practices suggest rollback capability but not detailed.

    Which performance monitoring systems are integrated with this product?

    Integrated performance monitoring systems for game and system reliability.

    Does this product support distributed tracing?

    No reported distributed tracing support.

    Are there built-in profiling tools in this product?

    No public information.

    Does this product support hot-swapping of components?

    Not specified.

    What are the hardware requirements for deploying this product?

    Requires RFID readers, antennas installed under tables, dealer touchscreens, and integrated IT infrastructure.

    Does this product support multi-tenancy?

    Not applicable as deployed within individual casino environments.

    What is the maximum number of concurrent users this product can handle?

    Designed to support dozens to hundreds of tables simultaneously; exact concurrency limits not public.

    Does this product support horizontal scaling?

    Supports scalability by adding tables with RFID tracking devices.

    What are the latency characteristics of this product?

    Low latency for real-time bet and chip tracking to preserve game speed and accuracy.

    Does this product support geographic distribution?

    Supports casino operations distributed across multiple floor locations in casinos.

    Are there disaster recovery capabilities in this product?

    Implements data backup and recovery procedures consistent with casino operational standards.

    Does this product support provably fair algorithms?

    Not applicable; focuses on game integrity via chip and bet tracking rather than random number generation.

    Is there ability to create custom games in this product?

    Supports configuration but primarily tailored to standard table games without custom game creation.

    Does this product support white-label solutions for games?

    No white-label game development; product focuses on table game automation.

    Are there tools for creating promotional campaigns in games within this product?

    Does not include direct promotional campaign tools.

    Does this product support seasonal content?

    No seasonal content support.

    Is there ability to update games without downtime in this product?

    Designed to minimize downtime during software updates for continuous casino operations.

    Does this product support different RTP settings?

    Not applicable for Perfect Pay as it does not control game RNG or payout.

    Is there a volatility system for slots in this product?

    Not applicable.

    Does this product support cross-platform gaming (desktop, mobile, tablet)?

    Supports integration with desktop casino management software; no native mobile or tablet games.

    Is there optimization for different screen sizes in this product?

    Provides dealer touchscreen interfaces optimized for standard devices.

    Does this product support offline mode for some games?

    Limited or no offline mode support; requires network connection for real-time tracking.

    Is there integration with game engines like Unity/Unreal in this product?

    No game engine (Unity/Unreal) integration.

    Does this product support HTML5 for all games?

    Not applicable.

    What third-party integrations does this product support?

    Integrates with casino management systems, surveillance, and loyalty programs.

    Does this product integrate with existing casino management systems?

    Supports casino management system integration for operational data sharing.

    Are there payment gateway integrations available in this product?

    Supports casino cage and payment system integration for accurate payout and chip management.

    Does this product support CRM system integrations?

    Integrates with CRM systems for player data and loyalty management.

    What marketing tools does this product integrate with?

    Supports integration for loyalty and marketing analytics but no direct marketing tools embedded.

    Does this product support affiliate system integrations?

    No affiliate system integrations.

    Are there business intelligence tool integrations in this product?

    Compatible with business intelligence tools through data exports.

    Does this product support compliance and regulatory reporting integrations?

    Supports regulatory compliance reporting by tracking exact chip and wager data.

    What user registration methods does this product support?

    Not applicable; designed for casino table game environments.

    Does this product support two-factor authentication?

    Security protocols for operator access likely include multi-factor authentication though not specified.

    Is there an identity verification system (KYC) in this product?

    Outside the scope of Perfect Pay; separate casino compliance systems handle KYC.

    Does this product support automated document verification?

    Not applicable.

    Is there integration with age verification systems in this product?

    Not applicable.

    Does this product support geolocation verification?

    Not applicable.

    Is there a player self-exclusion system in this product?

    Supports data provisioning for operator-led self-exclusion enforcement.

    Does this product support deposit and betting limits?

    Fully supports enforcement of table betting limits with real-time alerts.

    Are there cooling-off periods supported in this product?

    Supports operator enforcement mechanisms for cooling-off periods.

    Does this product support gaming behavior monitoring?

    Provides automated player behavior tracking and alerts for unusual patterns.

    Are there alerts for suspicious activity in this product?

    Real-time alerts for cheating, collusion, and irregular chip movement.

    Does this product support VIP programs?

    Supports detailed player rating data useful for VIP program management.

    Are there personal managers for VIP players in this product?

    Not directly provided by software; data supports VIP personalized service.

    Does this product support player segmentation?

    Enables player segmentation through detailed play tracking and ratings.

    Is there a loyalty system with point accumulation in this product?

    Supports loyalty program data integration but no native loyalty system.

    Does this product support personalized bonuses?

    Provides player data to enable personalized casino bonuses externally.

    Is there a referral system in this product?

    Not supported.

    Does this product support affiliate programs?

    Not supported.

    Is there CRM system integration in this product?

    Yes, integrates with CRM systems.

    Does this product support email marketing?

    Not directly supported; possible via CRM integration.

    Are SMS notifications available in this product?

    Not directly supported.

    Does this product support push notifications?

    Not supported.

    Is there a complaints and support system in this product?

    Not part of product scope.

    Does this product support live chat with customer support?

    Not part of product scope.

    Is there a multi-level support system in this product?

    Not publicly detailed.

    Does this product support customer service in multiple languages?

    Customer support likely available in multiple languages.

    Is there a knowledge base for self-service in this product?

    Available internally to customers for product usage guidance.

    Does this product support video verification?

    Not supported.

    Does this product support temporary account freezing?

    Not applicable.

    Is there a password recovery system in this product?

    Standard security features likely present but not detailed.

    Does this product comply with GDPR for user data?

    Operates in compliance with data privacy regulations including GDPR, relying on customer implementation.

    Is there a right to data deletion in this product?

    Handled in accordance with applicable data privacy laws.

    Does this product support user data export?

    Supports data export for regulatory and operational purposes.

    Which payment systems are integrated with this product?

    Integrates with casino payment and chip management systems.

    Does this product support bank transfers?

    Not directly related.

    Is there cryptocurrency payment support in this product?

    Not supported.

    Does this product support e-wallets?

    Not supported.

    Is there mobile payment support in this product?

    Not supported.

    Does this product support prepaid cards?

    Not supported.

    Is there an instant deposit system in this product?

    Not applicable.

    Does this product support scheduled deposits?

    Not applicable.

    Is there a fast withdrawal system in this product?

    Supports accurate payout verification but not payment processing.

    Does this product support automated withdrawal processing?

    Not supported.

    Are there limits on deposits and withdrawals in this product?

    Implements enforcement of table betting limits.

    Does this product support multi-currency operations?

    Supports multi-currency operations via configurable options.

    Is there automatic currency conversion in this product?

    Not detailed.

    Does this product support both fiat and cryptocurrencies simultaneously?

    Not supported.

    Is there integration with DeFi protocols in this product?

    Not supported.

    Does this product support cryptocurrency staking?

    Not supported.

    Is there an escrow system for large transactions in this product?

    Not supported.

    Does this product support multi-signature for crypto payments?

    Not supported.

    Is there an anti-money laundering (AML) system in this product?

    No direct AML system but supports data for operator compliance.

    Does this product support automatic transaction screening?

    Not specified.

    Is there integration with sanctions lists in this product?

    Not applicable.

    Does this product support suspicious activity reporting?

    Supports alerts and data export for suspicious activity reporting.

    Is there a tax accounting system in this product?

    Supports accurate game revenue tracking aiding tax reporting.

    Does this product support automatic report generation?

    Automated generation of operational and audit reports available.

    Is there integration with tax systems in this product?

    Not explicitly detailed.

    Does this product support transaction fee accounting?

    Supports commission and payment tracking.

    Is there a payment reconciliation system in this product?

    Supports chip and cash transaction reconciliation.

    Does this product support chargeback handling?

    Not applicable.

    Is there a fraud detection system for payments in this product?

    Focuses on fraud detection in game play and chip movements rather than payment transactions.

    Does this product support 3D Secure authentication?

    Not applicable.

    Is there a credit risk assessment system in this product?

    Not applicable.

    Does this product support installment payments?

    Not applicable.

    Is there integration with buy-now-pay-later services in this product?

    Not applicable.

    Does this product support corporate banking for B2B clients?

    Not applicable.

    Is there an automatic refund system in this product?

    Not applicable.

    What security certificates does this product have?

    Likely includes industry-standard security certifications, but specifics not publicly disclosed.

    Does this product support ISO 27001 compliance?

    Not specifically stated.

    Is there PCI DSS certification for this product?

    Not specified; however, integration with PCI DSS-compliant casino payment systems expected.

    Does this product support GDPR compliance?

    Supports compliance via data management best practices.

    Is there certification from gambling commissions for this product?

    Products meet regulatory requirements for gambling commissions.

    Does this product support eCOGRA certification?

    Not indicated.

    Is there GLI testing for games in this product?

    Likely tested or certified per industry standards.

    Does this product support iTech Labs certification?

    Not publicly stated.

    Are there regular security audits for this product?

    Regular security audits performed as standard for licensed gaming suppliers.

    Does this product support penetration testing?

    Conducted as standard industry practice.

    Are there bug bounty programs for this product?

    Not publicly disclosed.

    Does this product support data encryption at rest?

    Uses encryption for data protection, standard for gaming systems.

    Is there data encryption in transit in this product?

    Employs encryption protocols for secure data transmission.

    Does this product support end-to-end encryption?

    Likely employed for sensitive data communications.

    Is there a key management system in this product?

    Implements key management systems protecting cryptographic keys.

    Does this product support hardware security modules (HSM)?

    Not specifically detailed.

    Is there an intrusion detection system in this product?

    Integrates or supports intrusion detection systems within casino IT frameworks.

    Does this product support DDoS protection?

    Not specific but typically part of casino network protections.

    Are there firewall and WAF protection in this product?

    Compatible with firewall and web application firewall infrastructure.

    Does this product support rate limiting?

    Not publicly mentioned.

    Is there a security monitoring system in this product?

    Real-time security monitoring included for game and data integrity.

    Does this product support SIEM integration?

    Supports integration with SIEM solutions for centralized security monitoring.

    Are there automatic alerts for incidents in this product?

    Provides automatic alerts on security or game integrity incidents.

    Does this product support incident response procedures?

    Supports incident response through alerting and logging capabilities.

    Is there a backup and disaster recovery system in this product?

    Includes backup and disaster recovery protocols consistent with casino operational needs.

    Does this product support geographic redundancy?

    Supports geographic redundancy via distributed system components.

    Are there RTO/RPO guarantees for this product?

    Not publicly disclosed.

    Does this product support business continuity planning?

    Supports business continuity planning through reliable system uptime and data integrity.

    Is there an access control system in this product?

    Role-based access control implemented for operational security.

    Does this product support role-based access control?

    Yes, enforces role-based access for dealers, supervisors, and administrators.

    Is there an audit trail for all actions in this product?

    Maintains comprehensive audit trails for all game and transaction actions.

    What built-in analytical tools are available in this product?

    Built-in analytics provide detailed insights on player behavior and game performance.

    Does this product support real-time analytics?

    Real-time analytics and alerts on wagers, payouts, and player ratings.

    Are there operator dashboards in this product?

    Provides operator dashboards for live monitoring of tables and game status.

    Does this product support custom reports?

    Supports customizable reporting features.

    Is there automatic report generation in this product?

    Automated generation of operational and audit reports available.

    Does this product support scheduled reporting?

    Supports scheduled report delivery to management.

    Is there data export in various formats from this product?

    Supports data export in formats like JSON, CSV, and XML.

    Does this product support data mining functionality?

    Enables data mining for player and game performance analysis.

    Is there predictive analytics in this product?

    Uses predictive analytics to optimize game speed, player ratings, and revenue.

    Does this product support machine learning for analytics?

    Incorporates machine learning techniques for fraud detection and operational optimization.

    Is there player behavior analytics in this product?

    Provides deep player behavior analytics to aid marketing and VIP management.

    Does this product support cohort analysis?

    Enables cohort analysis for player segmentation.

    Are there LTV (lifetime value) calculations in this product?

    Supports lifetime value calculations based on detailed play data.

    Does this product support churn prediction?

    Can be supported through analytics modules.

    Are there revenue optimization tools in this product?

    Provides tools to increase player hold and operational efficiency.

    What technical support channels are available for this product?

    Technical support available via email, phone, and onsite.

    Does this product offer 24/7 technical support?

    Typically offers 24/7 support for critical casino operations.

    Is there a multi-level support system for this product?

    Multi-tiered support system in place for operators.

    Does this product support remote diagnostics?

    Supports remote diagnostics and troubleshooting.

    Is there on-site support available for this product?

    Provides onsite technical support and training.

    Does this product support a ticketing system?

    Uses ticketing systems for managing support requests.

    Are there SLA guarantees for support of this product?

    Likely includes SLA agreements for uptime and support but specifics not public.

    Does this product offer priority support for critical clients?

    Offers priority support for major casino clients.

    Are there dedicated support managers for this product?

    Assigns dedicated account and support managers for key customers.

    Does the company offer migration assistance for this product?

    Provides assistance for system installation and migration from legacy solutions.

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