License Name
Betting Licence - National Lotteries and Gaming Regulatory Board
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Issuing Country/Region
Uganda
Regulatory Body
National Lotteries and Gaming Regulatory Board (NLGRB)
Types of Regulated Games
Betting, lotteries, gaming, casinos, pool betting
Market Coverage
Local (Uganda)
Regulator's Reputation
Good
Legal Entity Requirements
Only registered companies can apply; foreign-owned companies (>50%) must have an investment license in line with the Investment Code Act
Minimum Share Capital
UGX 250,000,000 for betting license
Directors and Shareholders Requirements
Proof of incorporation, memorandum, and articles of association; no explicit requirement for local directors found
Anti-Money Laundering (AML) Requirements
Compliance with AML procedures required by law
Data Protection Requirements
Compliance with Uganda data protection standards; systems for secure document upload required
Reporting Requirements
Regular financial and operational reports as per Lotteries and Gaming Act, 2016
Audit Requirements
Regular audits required; subject to Board request and regulations
Software Certification Requirements
Gaming and betting software must be approved and certified
RNG Certification
Devices and equipment must be certified; no explicit separate RNG standard referenced
Payment System Requirements
Use of approved and certified payment systems
Server Location Requirements
No explicit provisions referenced on server location
Domain Name Requirements
Not specified
Language Support Requirements
Not specified
Currency Support Requirements
Support for Ugandan Shilling (UGX) mandatory
Legal Compliance Costs
Application fee UGX 50,000 plus ongoing compliance requirements
Background Checks
Applicant suitability, integrity, “fit and proper” assessments required for directors and key personnel
License Scope Restrictions
Only activities specifically authorized by the license permitted
Jurisdictional Tax Compliance
Compliance with Uganda’s gaming and betting tax regime
Player Data Storage Requirements
Data protection required; secure storage and uploading of sensitive documents mandated
Cross-Border Operations
License permits operations only within Uganda unless further permission granted
License Application Transparency
Processed through an online e-Licensing portal with real-time status tracking
Regulatory Contact Point
Designated communication channels available (see contacts)
Compliance Officer Requirement
Not explicitly stated, but internal responsible gaming and compliance functions expected
Local Partnership Requirements
Not specified for betting license
Legal Dispute Resolution
As per Ugandan law and regulations
License Transferability
Transfers require Board approval and valid certification
Sub-Licensing Rules
Sub-licensing not permitted unless specifically authorized
License Cost
UGX 50,000 application fee; license fee, renewal, and other costs as per current regulations
Annual Fees
None specified in public documents for betting license; subject to regulatory updates
Income Taxes
Board collects gaming and betting tax from both owners and gamblers
Player Winnings Taxes
Not specified
Financial Guarantees
Board or Minister may require security bond or deposit for specific license classes
Liquidity Requirements
Proof of capital adequacy required; minimum capital for betting: UGX 250,000,000
Financial Reporting Requirements
Regular submission as stipulated by Board
Application Processing Time
Maximum 21 days from complete application
Required Documents
Completed application form, certificate of incorporation, memorandum and articles, proof of capital adequacy, business plan, premises documents, for foreign-owned firms: investment license
Business Plan Requirements
Mandatory; must include project objectives, applicant profile, investment, employment generation, implementation plan
Internal Policy Requirements
Operating policies on AML, responsible gaming, KYC required
Testing Requirements
Technical systems and equipment must be approved and certified
Certification Requirements
All gaming equipment must be certified by the Board
Staff Qualifications
Not specified in detail, but applicants must demonstrate organizational capacity
Physical Office Requirements
Approved and suitable premises required, must meet set standards
Local Representative Requirements
Not specified
Marketing Restrictions
Premises must not be near schools, hospitals, places of worship, or government offices; regulations restrict advertising to minors
Responsible Gaming Measures
Operators must implement responsible gaming policies and public awareness campaigns
Self-Exclusion System
Not explicitly detailed, but responsible gaming policies mandated
Age Verification Procedures
Applicants and players must meet minimum age requirements; verified through AML/KYC
KYC Procedures
Customer due diligence required as part of AML obligations
Customer Support Standards
Not specified
Complaint Handling Procedures
Not specified
Player Funds Protection
Strong-room and premises security required; secure handling of player monies
Payout Timelines
Not specified
Bonus and Promotion Regulations
Not specified
Permitted Games List
As approved by the Board
Betting Limits
Not specified in public documents
RTP Requirements
Not specified in public documents
Jackpot Regulations
Not specified
Live Game Requirements
Not specified
Mobile App Compliance
Not specified
Affiliate Program Rules
Not specified
Security Standards
Industry security and responsible gaming standards required
Encryption Requirements
Secure, online, digitized data procedures required; SSL/TLS infrastructure referenced
Backup Requirements
Not specified
Monitoring Systems
E-licensing system and compliance audits
Operation Logging
Record-keeping required for all licensees
Anti-Fraud Systems
AML and operational risk controls in place
API Integration Standards
Not specified
Hosting Requirements
Secure IT infrastructure mandated for online/e-licensing
CDN Usage
Not specified
Scalability Requirements
Not specified
Uptime Requirements
Not specified
Technical Support Availability
Helpdesk and support available through portal
License Duration
Licenses valid until 31st December of the year issued
Renewal Procedure
Renewal via e-portal with supporting documentation
Penalties for Non-Compliance
Fines, license suspension or revocation as specified by the Board
Ownership Change Rules
Ownership transfers require prior approval and documentation
Mergers and Acquisitions Rules
Changes in shareholding or control must be notified and approved by Board
Subcontractor Regulations
Only Board-approved third-party providers allowed
Branding Requirements
Not specified
Intellectual Property Protection
Not specified
Dispute Arbitration
Resolved under Ugandan jurisdiction
Insurance Requirements
Not specified
Charity Contributions
Not specified
Staff Training Requirements
Not specified
Innovation Support
Not specified
Sustainability Initiatives
Not specified
Accessibility Standards
Not specified
Multilingual Support
Not specified
Cryptocurrency Support
Not specified
Esports Betting Regulations
Not specified
Fantasy Sports Regulations
Not specified
Official Address
Grand Luthuli House, Plot 15 Luthuli Avenue, 3rd & 4th Floor, Kampala, Uganda
Postal Address
P.O. Box 5446, Kampala, Uganda
Online Application Portal
https://licensing.lgrb.go.ug
Work Hours
Monday to Friday, 8:00am–5:00pm
Emergency Contact
Toll-free 0800285800
Facebook URL
https://www.facebook.com/lgrb.ug
Twitter/X URL
https://x.com/lgrb_uganda
Departments
Compliance, Authorizations, Responsible Gaming, Internal Audit, Administration, Legal
FAQ Question 1
What is Betting Licence - National Lotteries and Gaming Regulatory Board?
FAQ Answer 1
The Betting Licence issued by the National Lotteries and Gaming Regulatory Board of Uganda authorizes companies to legally operate betting activities within Uganda. It ensures compliance with Uganda's Lotteries and Gaming Act, 2016 and related regulations, aiming to regulate the sector and protect players.
FAQ Question 2
Which jurisdiction issues Betting Licence - National Lotteries and Gaming Regulatory Board?
FAQ Answer 2
The Betting Licence is issued by the National Lotteries and Gaming Regulatory Board in Uganda under the authority of the Lotteries and Gaming Act, 2016.
FAQ Question 3
What is the cost of obtaining Betting Licence - National Lotteries and Gaming Regulatory Board?
FAQ Answer 3
The minimum application fee is UGX 50,000, with additional compliance costs and minimum capital requirements of UGX 250,000,000 as per the regulations. Detailed annual fees may vary and are subject to Board updates.
FAQ Question 4
What are the main requirements for Betting Licence - National Lotteries and Gaming Regulatory Board?
FAQ Answer 4
Main requirements include company registration in Uganda, meeting minimum capital requirements, submission of comprehensive business plan, provision of premises documents and technical details, AML procedures, “fit and proper” background checks, and compliance with the Lotteries and Gaming Act, 2016 and relevant regulations.