License Name
Gaming Machine Licence – South Australia
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Issuing Country/Region
South Australia, Australia
Regulatory Body
Consumer and Business Services (CBS) (formerly the Independent Gambling Authority), South Australia
Types of Regulated Games
Gaming (pokies/poker machines) in hotels, clubs, and casinos
Market Coverage
Local (South Australia)
Regulator's Reputation
Good
Legal Entity Requirements
Applicant must have, or have applied for, a liquor licence (hotel, club, or certain on-premises licences)
Directors and Shareholders Requirements
All persons in a position of authority or who receive proceeds must be approved by the Liquor and Gambling Commissioner; approval includes background checks
Anti-Money Laundering (AML) Requirements
Compliance with AML regulations, including customer due diligence and relevant reporting
Reporting Requirements
Must submit community impact assessments, public notice of application, and regular returns; requirements extend to compliance with licensing conditions and codes of practice
Audit Requirements
Venues are subject to inspection and must comply with audit requirements as set by the regulator
Software Certification Requirements
Use of approved electronic gaming machines and monitoring systems; all gaming machines must be monitored by the Independent Gaming Corporation
RNG Certification
Gaming machines must be approved for fairness and compliance
Payment System Requirements
Must operate with approved payment, payout, and gaming tax arrangements
Server Location Requirements
Not specified
Domain Name Requirements
Not specified
Language Support Requirements
Not specified
Currency Support Requirements
AUD supported as standard
Background Checks
Mandatory for all persons in positions of authority
License Scope Restrictions
Highly restricted to specified venue-based gaming within state, strict limits on numbers of gaming machines per venue (up to 40 machines)
Jurisdictional Tax Compliance
Holder must comply with South Australian gaming tax and duty requirements
Player Data Storage Requirements
Not specified in publicly available licensing guidelines
Cross-Border Operations
Licences are valid only within South Australia; cross-border operations are not permitted
License Application Transparency
Mandatory public notice and opportunity for community submissions during licensing process
Regulatory Contact Point
CBS Liquor and Gaming, SA Government
Compliance Officer Requirement
Not specifically required but venues must have responsible persons and comply with responsible gambling agreements
Local Partnership Requirements
Holder must be a licensee of a qualifying liquor licence in South Australia
Legal Dispute Resolution
Disputes heard by the Commissioner or, for significant issues, by the Licensing Court of South Australia
License Transferability
Not specified
Sub-Licensing Rules
Not permitted
License Cost
Application fee (current regular fee as published by CBS; actual amount varies by type and number of machines—contact regulator for details)
Annual Fees
Ongoing licence and gaming tax fees (per machine basis, variable by entitlement and venue type)
Income Taxes
Gaming revenue subject to South Australian gaming tax/duty
Player Winnings Taxes
No withholding tax specified; winnings paid out in full unless legal order prohibits (e.g., exclusion order)
Financial Guarantees
Not specifically detailed for this licence type
Liquidity Requirements
Not specified
Financial Reporting Requirements
Submission of regular returns and community impact assessments
Application Processing Time
Not specified in official summaries; timeline depends on application completeness, public consultation, and regulatory review
Required Documents
Application form, fee, floor plans, consent from landlord, certificate of title, company or association registration (if relevant), identification for all persons in authority, responsible gambling agreement, service agreement with licensed gaming machine service agent, monitoring agreement with Independent Gaming Corporation
Business Plan Requirements
Not specified
Internal Policy Requirements
Evidence of responsible gambling policies and agreements
Testing Requirements
All gaming machines must be tested and approved
Certification Requirements
Approval of gaming machines and monitoring systems
Staff Qualifications
Responsible persons must be approved by the regulator and may be subject to mandatory training
Physical Office Requirements
The premises must be a licensed venue in South Australia
Local Representative Requirements
Not specified
Marketing Restrictions
Advertising rules apply; responsible gambling signage is mandatory in venues
Responsible Gaming Measures
Must have a responsible gambling agreement, in-venue responsible gambling signage, access to voluntary self-exclusion
Self-Exclusion System
Barring orders and a statewide self-exclusion system are operational and required
Age Verification Procedures
Strict prohibition and verification required; minors not allowed in gaming areas
KYC Procedures
Relevant for positions of authority and compliance with AML
Customer Support Standards
Not specified
Complaint Handling Procedures
Complaints can be escalated to CBS; public can make formal objections during licensing
Player Funds Protection
Payout of winnings is mandatory unless exclusion or legal order applies
Payout Timelines
No specified restriction except for barred/excluded persons or apparent equipment malfunction
Bonus and Promotion Regulations
Inducements and promotional activities are restricted
Permitted Games List
Only approved gaming machine types (“pokies”/“pokers”) are allowed
Betting Limits
Maximum of 40 machines per venue; other limits set by regulation and machine type
RTP Requirements
Machines must adhere to minimum RTP as approved (regulated by CBS and Independent Gaming Corporation)
Jackpot Regulations
Subject to CBS and machine regulations
Live Game Requirements
Not applicable to gaming machine licenses
Mobile App Compliance
Not specified
Affiliate Program Rules
Not applicable
Security Standards
Secure monitoring by the Independent Gaming Corporation
Encryption Requirements
Not specified
Backup Requirements
Not specified
Monitoring Systems
All machines must be connected to the central monitoring system (Independent Gaming Corporation)
Operation Logging
Central monitoring system logs all activity
Anti-Fraud Systems
All machines monitored and subject to compliance inspections
API Integration Standards
Not specified
Hosting Requirements
Not specified
CDN Usage
Not specified
Scalability Requirements
Not specified
Uptime Requirements
Not specified
Technical Support Availability
Not specified
License Duration
Ongoing, subject to annual fees and continued compliance
Renewal Procedure
Annual fees required and evidence of continued compliance
Penalties for Non-Compliance
Fines, suspension, or revocation of licence, cancellation of entitlements, or legal prosecution
Ownership Change Rules
All persons in positions of authority must be approved prior to change
Mergers and Acquisitions Rules
Requires notification and approval of changes in authority or control
Subcontractor Regulations
Service agents must hold separate licences and be CSA-approved
Branding Requirements
In-venue signage—including responsible gambling messaging—is required
Intellectual Property Protection
Use of only approved machines and monitoring equipment
Dispute Arbitration
Commissioner or, where relevant, the Licensing Court
Insurance Requirements
Not specified
Charity Contributions
Not specified
Staff Training Requirements
Responsible gambling training is routinely required
Innovation Support
Not specified
Sustainability Initiatives
Not specified
Accessibility Standards
Not specified
Multilingual Support
Not specified
Cryptocurrency Support
Not specified
Esports Betting Regulations
Not applicable for this licence
Fantasy Sports Regulations
Not applicable for this licence
Official Address
CBS Liquor and Gaming, GPO Box 2169 Adelaide SA 5001, South Australia
Online Application Portal
Liquor and Gaming Online (see website)
Work Hours
Not specified
FAQ Question 1
What is Gaming Machine Licence – South Australia?
FAQ Answer 1
A Gaming Machine Licence permits eligible venues like hotels and clubs to own and operate approved gaming machines in South Australia. Licensees must meet strict regulatory, technical, and responsible gambling requirements or risk fines or licence loss.
FAQ Question 2
Which jurisdiction issues Gaming Machine Licence – South Australia?
FAQ Answer 2
The licence is issued by the Consumer and Business Services, South Australia (formerly under the Independent Gambling Authority), and subject to the Gaming Machines Act 1992.
FAQ Question 3
What is the cost of obtaining Gaming Machine Licence – South Australia?
FAQ Answer 3
The application fee and annual fees depend on the number of machines and venue type. For up-to-date fee information, contact CBS Liquor and Gaming.
FAQ Question 4
What are the main requirements for Gaming Machine Licence – South Australia?
FAQ Answer 4
Main requirements include a qualifying liquor licence, submission of mandatory documents, approval of persons in authority, a responsible gambling agreement, and connection to a central monitoring system.