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License Cost

DKK 290,600 (application fee for online casino or sports betting license)

Annual Fees

DKK 56,500 minimum annually for each license (actual fee may increase based on GGR)

Income Taxes

28% of gross gaming revenue (GGR)

Financial Guarantees

Proof of financial capacity required, demonstrated by liquidity, capital, or parent/bank guarantees

Financial Reporting Requirements

Regular financial reports as specified by regulator

Application Processing Time

Licenses typically valid for 5 years; application process duration varies

Required Documents

Application forms (2-01, Annex A 2-02, Annex B 2-03, possibly Annex C 2-04), business plan, budget, compliance documentation, personal declarations, AML/KYC policies

Business Plan Requirements

Detailed business plan including financial projections and operational plan mandatory

Internal Policy Requirements

AML, KYC, responsible gambling policies must be submitted

Testing Requirements

Full technical and software certification, system test reports required

Certification Requirements

Certification by approved test labs of software, platform, RNG, and technical security

Staff Qualifications

Key personnel must have relevant experience and no disqualifying criminal history

Physical Office Requirements

Not required if established in EU/EEA, but a representative required for operators established elsewhere

Marketing Restrictions

Restrictions on advertising to minors, misleading promotions, and mandatory responsible gaming messaging

Responsible Gaming Measures

Mandatory tools for self-exclusion, deposit limits, and dedicated player protection program

Self-Exclusion System

Operators must integrate with ROFUS (national self-exclusion register)

Age Verification Procedures

Robust age verification before account can be activated

KYC Procedures

Comprehensive identification and due diligence on all players

Customer Support Standards

Danish language support required

Complaint Handling Procedures

Designated procedures and regulator escalation

Player Funds Protection

Obligatory protection and separation of player funds

Bonus and Promotion Regulations

Promotions tightly regulated; full transparency and fair terms required

Permitted Games List

Casino games (subject to approval), betting; no lotteries, land-based, or bingo

Betting Limits

Operators may set own limits; responsible gaming limits required

Jackpot Regulations

Permitted, subject to technical and reporting requirements

Live Game Requirements

Permitted for certified live providers

Mobile App Compliance

Mobile platforms subject to the same scrutiny as web-based systems

Affiliate Program Rules

Permitted under strict KYC, source-of-traffic, and advertising rules

Security Standards

Mandatory compliance with Danish and EU information security standards (ISO 27001 alignment recommended)

Encryption Requirements

SSL/TLS for all player and transactional data

Backup Requirements

Regular system and data backups

Monitoring Systems

Mandatory integration with regulator’s monitoring systems (SAFE, Tamper Token, ROFUS)

Operation Logging

All activities must be logged and accessible by authority

Anti-Fraud Systems

Anti-fraud detection and prevention required

Hosting Requirements

Systems must provide real-time access to Danish authorities; hosting in EU preferred

Uptime Requirements

Operators required to maintain high availability with planned downtime notification

Technical Support Availability

24/7 for regulator emergency contact

License Duration

Up to 5 years

Renewal Procedure

Application for renewal before expiry, with payment of administrative fee

Penalties for Non-Compliance

Fines and revocation possible for serious breaches

Ownership Change Rules

All ownership changes must be reported and approved

Mergers and Acquisitions Rules

Regulatory approval needed for mergers/acquisitions

Subcontractor Regulations

Third-party providers must be approved and meet compliance standards

Branding Requirements

Transparent display of license information

Intellectual Property Protection

Providers must own or have rights to all software/content

Dispute Arbitration

Subject to Danish civil law procedures

Staff Training Requirements

Training on AML, responsible gambling, operational and technical compliance required

Accessibility Standards

Platforms must be accessible to all users

Cryptocurrency Support

Not permitted under current Danish regulations

Esports Betting Regulations

Permitted as part of betting license

Fantasy Sports Regulations

Permitted as skill-based games under relevant license

Official Address

Danish Gambling Authority, Englandsgade 25, 6th floor, 5000 Odense C, Denmark

Work Hours

Monday to Friday, 09:00 – 14:00

Facebook URL

https://www.facebook.com/spillemyndigheden/

Twitter/X URL

https://twitter.com/spillemyndig

Departments

Licensing, Compliance, Legal, Policy, Technical, Responsible Gambling

FAQ Question 1

What is the Danish Online Gambling Licence?

FAQ Answer 1

The Danish Online Gambling Licence authorizes operators to legally provide online gambling services in Denmark, including casino games, sports betting, poker, and other interactive gaming activities. It ensures compliance with Danish legislation focused on fairness, transparency, player protection, and responsible gambling.

FAQ Question 2

Which jurisdiction issues the Danish Online Gambling Licence?

FAQ Answer 2

This licence is issued by Spillemyndigheden, the Danish Gambling Authority, which regulates and supervises all gambling activities within Denmark.

FAQ Question 3

What is the cost of obtaining the Danish Online Gambling Licence?

FAQ Answer 3

Application fees depend on projected gross gaming revenue, starting from approximately DKK 300,000 (about €40,000) for smaller operators, with higher fees for larger-scale operations. Annual fees are also calculated based on revenue, alongside taxes of 28% on gross gaming revenue.

FAQ Question 4

What are the main requirements for the Danish Online Gambling Licence?

FAQ Answer 4

Key requirements include establishing a legal entity within the EU/EEA, submitting a comprehensive application, passing background checks on owners and key personnel, implementing certified and secure gaming systems, adhering to anti-money laundering and responsible gambling regulations, and providing regular reports to Spillemyndigheden. Licensees must also participate in Denmark’s self-exclusion register (ROFUS).