License Name
Greek Online Gaming Licence – Class A & Class B
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Issuing Country/Region
Greece
Regulatory Body
Hellenic Gaming Commission (HGC)
Types of Regulated Games
Class A: Online betting (sports, virtual, fantasy); Class B: Casino games, poker, lotteries
Market Coverage
Local
Regulator's Reputation
Good
Legal Entity Requirements
Company must be registered in Greece or any EU/EEA state
Minimum Share Capital
€200,000
Directors and Shareholders Requirements
Clean criminal record; directors and shareholders undergo suitability checks
Anti-Money Laundering (AML) Requirements
Compliance with Greek and EU AML laws, including customer due diligence and transaction monitoring
Data Protection Requirements
GDPR compliance required
Reporting Requirements
Regular submission of financial and gaming activity statements to HGC
Audit Requirements
Regular independent audits mandated by HGC
Software Certification Requirements
Gaming and technical systems must undergo certification; compliance with HGC standards
RNG Certification
RNGs must be certified for fairness and integrity
Payment System Requirements
Use of approved and secure payment providers
Server Location Requirements
Servers must be located in Greece and directly connected to HGC
Domain Name Requirements
Websites must use a “.gr” domain
Language Support Requirements
Greek language mandatory
Currency Support Requirements
Must support Euro (EUR) for player accounts
Legal Compliance Costs
High, including €10,000 non-refundable application fee, legal, and compliance services
Background Checks
Criminal, financial, and suitability checks for directors, partners, and beneficial owners
License Scope Restrictions
Only online games; land-based offerings require different licences
Jurisdictional Tax Compliance
35% Gross Gaming Revenue (GGR) tax; 24% corporate income tax also applies
Player Data Storage Requirements
Player data must be stored and secured on domestic servers
Cross-Border Operations
Permitted for companies registered in EU/EEA countries with local representation
License Application Transparency
Submission of all entity information, ownership, and operational structure; HGC maintains public register of licensees
Regulatory Contact Point
Hellenic Gaming Commission in Athens
Compliance Officer Requirement
Appointment of compliance officer is obligatory
Local Partnership Requirements
Not required if registered within EU/EEA, but appointment of local representative is mandatory for companies without Greek establishment
Legal Dispute Resolution
Greek courts have authority for dispute resolution
License Transferability
Notification and prior written approval from HGC for any transfer of significant shareholding or controlling interest
Sub-Licensing Rules
Sub-licensing not permitted
License Cost
€3,000,000 for Class A (betting); €2,000,000 for Class B (other online games), valid for seven years
Annual Fees
None specified beyond the initial 7-year license fee
Income Taxes
24% corporate income tax
Player Winnings Taxes
Exempt up to €100; 15% on winnings €101–€500; 20% above €500
Financial Guarantees
Proof of financial stability and liquidity are required
Liquidity Requirements
Operators must show sufficient liquidity in application
Financial Reporting Requirements
Regular (typically monthly and annual) submission of certified financial statements
Application Processing Time
Several months, depends on documentation and HGC review process
Required Documents
Articles of association, certificate of incorporation, board and ownership structure, proof of financial standing, criminal records, business plan
Business Plan Requirements
Comprehensive business plan submission mandatory
Internal Policy Requirements
Written AML, KYC, responsible gaming, and compliance policies required
Testing Requirements
Independent testing of systems and games before launch
Certification Requirements
Software, RNGs, and technical systems must be certified to HGC-accepted standards
Staff Qualifications
Key personnel must have relevant experience and clean criminal records
Physical Office Requirements
No local office required, but foreign companies must appoint a local representative and maintain “safe server” in Greece
Local Representative Requirements
Mandatory for companies without Greek establishment
Marketing Restrictions
Advertising to minors/protected groups prohibited; must comply with HGC regulations
Responsible Gaming Measures
Responsible gaming tools including deposit/self-exclusion limits are mandatory; display of support resources
Self-Exclusion System
Required participation in national self-exclusion registry
Age Verification Procedures
Access restricted to persons 21+; robust age and identity verification required
KYC Procedures
Customer identification and verification required for all participants
Customer Support Standards
Customer service in Greek is mandatory
Complaint Handling Procedures
Operators must have internal player complaint handling, escalation to HGC possible
Player Funds Protection
Segregation of player funds from business funds; player balances must be protected
Payout Timelines
Not publicly specified, must comply with approved terms
Bonus and Promotion Regulations
All bonus/marketing terms must be clear and not target vulnerable individuals
Permitted Games List
Class A – betting (sports, virtual); Class B – casino, RNG table games, poker
Betting Limits
€20 maximum stake for online slots/table games; €50,000 maximum jackpot
RTP Requirements
No explicit minimum RTP stated in general sources
Jackpot Regulations
Maximum €50,000 per jackpot
Live Game Requirements
Live games allowed; additional specifications for studios/equipment
Mobile App Compliance
Mobile offerings are covered by same rules as web platforms
Affiliate Program Rules
Affiliates must comply with HGC guidelines
Security Standards
High; technical security measures and periodic audits required, aligned with EU standards
Encryption Requirements
SSL/TLS encryption mandatory
Backup Requirements
Data must be backed up regularly; full operational logs mandatory
Monitoring Systems
Operations must be monitored for fraud, AML, gaming compliance
Operation Logging
Full transaction and system logging required
Anti-Fraud Systems
AML and player verification systems required by law
API Integration Standards
Strict standards for certified game integration
Hosting Requirements
Servers must be located in Greece
CDN Usage
Not explicitly regulated
Scalability Requirements
No specific published standards
Uptime Requirements
Not published, but expected high service availability
Technical Support Availability
Not published
License Duration
7 years
Renewal Procedure
Renewal application required, with similar procedures and fees as initial issuance
Penalties for Non-Compliance
Fines, suspension or revocation of license for serious breaches
Ownership Change Rules
2%+ share transfers or changes in control must be approved by HGC
Mergers and Acquisitions Rules
Notification and approval required when change of control occurs
Subcontractor Regulations
Third-party providers must be certified by HGC
Branding Requirements
Responsible gaming and HGC information display required
Intellectual Property Protection
Standard compliance with Greek and EU IP law
Dispute Arbitration
Greek courts for disputes; regulated complaint escalation
Insurance Requirements
Not publicly specified
Charity Contributions
Not publicly specified
Staff Training Requirements
Compliance and responsible gambling training mandatory
Innovation Support
Not specified
Sustainability Initiatives
Not specified
Accessibility Standards
Not specified
Multilingual Support
Greek mandatory, others optional
Cryptocurrency Support
Not permitted under current regulatory regime
Esports Betting Regulations
Permitted under Class A as virtual events
Fantasy Sports Regulations
Covered by Class A (betting)
Official Address
Hellenic Gaming Commission, 20, Kifissias Avenue & 18, Alopekis Street, 106 75 Athens, Greece
Work Hours
Monday – Friday, business hours
FAQ Question 1
What is Greek Online Gaming Licence – Class A & Class B?
FAQ Answer 1
The Greek Online Gaming Licence – Class A (betting) and Class B (casino, poker) authorizes regulated online gambling in Greece, with oversight and consumer protection by the Hellenic Gaming Commission. They allow licensed operators to offer gaming services to players within Greece’s legal framework.
FAQ Question 2
Which jurisdiction issues Greek Online Gaming Licence – Class A & Class B?
FAQ Answer 2
The Hellenic Gaming Commission (HGC), an independent administrative authority in Greece, issues and supervises these licenses.
FAQ Question 3
What is the cost of obtaining Greek Online Gaming Licence – Class A & Class B?
FAQ Answer 3
The Class A (betting) license fee is €3,000,000 for seven years; the Class B (casino/games) license fee is €2,000,000 for seven years; both require an additional €10,000 application fee.
FAQ Question 4
What are the main requirements for Greek Online Gaming Licence – Class A & Class B?
FAQ Answer 4
Main requirements include EU/EEA company registration, €200,000 minimum share capital, clean criminal records for key persons, secure server location in Greece, “.gr” domain, comprehensive AML and responsible gambling controls, business plan submission, and regular audits.