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License Cost

£5,250 application fee; £36,750 annual fee for Full OGRA License

Annual Fees

£36,750 (Full License), £52,500 (Network License), £5,250 (Sub-License)

Income Taxes

Gaming duty on gross gaming yield: 1.5% (£40m)

Player Winnings Taxes

No withholding tax on player winnings

Financial Guarantees

Must demonstrate ongoing financial capacity to meet player obligations

Liquidity Requirements

Must evidence sufficient liquidity for operations and player payouts

Financial Reporting Requirements

Annual audited accounts, quarterly AML reports, regular player fund reports

Application Processing Time

Typically 12-16 weeks from complete submission

Required Documents

Business plan, incorporation documents, detailed policies (AML, KYC, responsible gambling), financials, software certification, key staff details

Business Plan Requirements

Detailed, including projections and operational model

Internal Policy Requirements

AML, KYC, responsible gaming, player protection, data security

Testing Requirements

Platform and RNGs must be tested and certified by approved labs

Certification Requirements

Independent certification of games and RNGs required

Staff Qualifications

Key persons must be competent and meet fit and proper criteria

Physical Office Requirements

Registered office in Isle of Man required

Local Representative Requirements

Resident Designated Official required

Marketing Restrictions

Must comply with Isle of Man Marketing Standards and Advertising Codes

Responsible Gaming Measures

Player protection, self-exclusion, deposit limits mandatory

Self-Exclusion System

Mandatory participation in island-wide self-exclusion program

Age Verification Procedures

Robust procedures before account activation

KYC Procedures

Know Your Customer checks per AML guidelines

Customer Support Standards

English-language support required; other languages as business dictates

Complaint Handling Procedures

Formal procedure with escalation to the GSC if unresolved

Player Funds Protection

Player funds must be segregated and protected by law

Payout Timelines

Reasonable timeframes; governed by published operator policies and GSC oversight

Bonus and Promotion Regulations

Clear, fair, and transparent terms required

Permitted Games List

Casino, betting, poker, lottery, bingo, and more; excludes spread betting

Betting Limits

Not specifically regulated; responsible gaming principles apply

RTP Requirements

All games must be fair and tested; no fixed RTP, but fairness proven via certification

Jackpot Regulations

Progressive jackpots managed and protected under regulator's rules

Live Game Requirements

Permissible if certified and compliant

Mobile App Compliance

Apps subject to same rules as web platforms

Affiliate Program Rules

Permitted, provided compliance and transparency are maintained

Security Standards

Rigorous ISMS aligning with industry standards (ISO 27001 recommended)

Encryption Requirements

SSL/TLS encryption mandatory for data transfer

Backup Requirements

Regular backups required; disaster recovery plans mandatory

Monitoring Systems

24/7 monitoring of gaming operations

Operation Logging

All critical operations must be logged and auditable

Anti-Fraud Systems

Real-time fraud detection and prevention systems mandatory

API Integration Standards

Security-compliant APIs only

Hosting Requirements

Primary servers in Isle of Man unless GSC approves exception

CDN Usage

Permitted with controls on data integrity and security

Scalability Requirements

System must accommodate growth and peak loads

Uptime Requirements

No set minimum, but 24/7 service expected

Technical Support Availability

24/7 support required for technical issues

License Duration

5 years from date of issue

Renewal Procedure

Renewal application with current compliance documentation and fees

Penalties for Non-Compliance

Fines, license suspension, or revocation

Ownership Change Rules

All changes must be declared; GSC approval required for significant changes

Mergers and Acquisitions Rules

GSC approval required

Subcontractor Regulations

GSC approval of key third-party providers required

Branding Requirements

Regulator logo use governed by GSC policy

Intellectual Property Protection

Operators responsible for legal use of software/content

Dispute Arbitration

First to GSC, then to Isle of Man courts if unresolved

Insurance Requirements

Not mandatory, but recommended

Social Responsibility Programs

Participation encouraged

Charity Contributions

Not mandatory

Staff Training Requirements

Regular compliance and responsible gaming training required

Innovation Support

The GSC supports regulatory sandboxes for new technology

Sustainability Initiatives

Not mandated

Accessibility Standards

Website accessibility encouraged

Multilingual Support

English required, other languages allowed

Cryptocurrency Support

Acceptable if AML/KYC controls are in place

Esports Betting Regulations

Permitted within scope of license

Fantasy Sports Regulations

Permitted within scope of license

Social Gaming Regulations

Only regulated if offering real-money prizes

Official Address

Gambling Supervision Commission, Ground Floor, St George's Court, Myrtle Street, Douglas, Isle of Man IM1 1ED

Postal Address

Gambling Supervision Commission, Ground Floor, St George's Court, Myrtle Street, Douglas, Isle of Man IM1 1ED

Fax Number

+44 1624 694344

Online Application Portal

https://www.isleofmangsc.com/gambling/licensing/online-gambling/

Work Hours

Monday to Friday, 9:00–17:00 (local time)

Technical Support

+44 1624 694331 / [email protected]

Departments

Licensing; Regulatory and Compliance; Inspections and Investigations; Legal and Policy

FAQ Question 1

What is the Isle of Man Gambling Licence?

FAQ Answer 1

The Isle of Man Gambling Licence authorizes operators to offer a wide range of gambling services including online casinos, sports betting, poker, and lotteries. It is recognized internationally for its strict regulatory standards promoting player protection, fairness, and responsible gambling.

FAQ Question 2

Which jurisdiction issues the Isle of Man Gambling Licence?

FAQ Answer 2

This licence is issued by the Gambling Supervision Commission (GSC) of the Isle of Man, the official regulatory authority responsible for gambling oversight within the Isle of Man jurisdiction.

FAQ Question 3

What is the cost of obtaining the Isle of Man Gambling Licence?

FAQ Answer 3

Application fees typically start at £35,000, with annual fees depending on the operator’s turnover. Additional costs include compliance audits, system certification, and ongoing reporting expenses.

FAQ Question 4

What are the main requirements for the Isle of Man Gambling Licence?

FAQ Answer 4

Key requirements include incorporation of a company on the Isle of Man or approved jurisdictions, passing detailed background and financial checks, implementing certified gaming software and systems, complying with anti-money laundering laws, enforcing responsible gambling measures, and maintaining ongoing regulatory reporting and audits.