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License Cost

€25,000 application fee for Class 1 license

Annual Fees

€35,000 annually for Class 1 license

Income Taxes

35% corporate tax rate

Player Winnings Taxes

No withholding tax on player winnings

Financial Guarantees

€100,000 bank guarantee required

Liquidity Requirements

Minimum €100,000 in readily available funds

Financial Reporting Requirements

Monthly reports due by 15th of following month

Application Processing Time

6-9 months for complete application

Required Documents

Certificate of incorporation, business plan, financial projections, compliance manual

Business Plan Requirements

Comprehensive 3-year business plan mandatory

Internal Policy Requirements

AML manual, responsible gaming policy, data protection policy required

Testing Requirements

Full platform testing by approved laboratory mandatory

Certification Requirements

ISO 27001 certification recommended but not mandatory

Staff Qualifications

Key personnel must demonstrate relevant experience and qualifications

Physical Office Requirements

Registered office in Malta required, operational office recommended

Local Representative Requirements

Malta-based company secretary required

Marketing Restrictions

Advertising to minors prohibited, responsible gaming messaging mandatory

Responsible Gaming Measures

Self-exclusion tools, deposit limits, reality checks mandatory

Self-Exclusion System

Malta-wide self-exclusion system participation mandatory

Age Verification Procedures

Robust age verification before account activation required

KYC Procedures

Enhanced due diligence procedures for customers required

Customer Support Standards

Customer support in multiple languages recommended

Complaint Handling Procedures

Formal complaints procedure with regulator reporting required

Player Funds Protection

Player funds must be segregated in separate accounts

Payout Timelines

Standard payouts within 24 hours, complex cases within 72 hours

Bonus and Promotion Regulations

Clear terms and conditions, withdrawal restrictions disclosed

Permitted Games List

All standard casino games, sports betting, poker permitted

Betting Limits

No specific limits mandated, operator discretion with responsible gaming considerations

RTP Requirements

Minimum 85% RTP for slot games, table games as per standard rules

Jackpot Regulations

Progressive jackpots permitted, maximum liability rules apply

Live Game Requirements

Live dealer games permitted with certified providers

Mobile App Compliance

Mobile applications subject to same regulations as desktop platforms

Affiliate Program Rules

Affiliate programs permitted with proper compliance oversight

Security Standards

ISO 27001 compliance recommended, minimum security standards mandatory

Encryption Requirements

SSL/TLS encryption mandatory for all player communications

Backup Requirements

Daily automated backups with disaster recovery procedures

Monitoring Systems

24/7 system monitoring and incident response procedures required

Operation Logging

Comprehensive audit trails for all gaming and financial transactions

Anti-Fraud Systems

Real-time fraud detection and prevention systems mandatory

API Integration Standards

APIs must comply with security and data protection standards

Hosting Requirements

Hosting within EU preferred, third-country hosting requires approval

CDN Usage

Content delivery networks permitted to improve performance

Scalability Requirements

Systems must handle peak loads and growth projections

Uptime Requirements

Minimum 99.5% uptime required with planned maintenance notifications

Technical Support Availability

24/7 technical support for critical systems recommended

License Duration

5-year initial term with renewal options

Renewal Procedure

Renewal application 6 months before expiry, €35,000 renewal fee

Penalties for Non-Compliance

Fines up to €466,000, license suspension or revocation possible

Ownership Change Rules

Any ownership change above 5% requires regulatory approval

Mergers and Acquisitions Rules

Corporate restructuring requires prior regulatory approval

Subcontractor Regulations

Key service providers must be approved by regulator

Branding Requirements

MGA logo display mandatory, responsible gaming messaging required

Intellectual Property Protection

Software and content IP must be properly licensed

Dispute Arbitration

Alternative dispute resolution mechanisms must be available

Insurance Requirements

Professional indemnity insurance recommended

Social Responsibility Programs

Contribution to research and social causes encouraged

Charity Contributions

No mandatory charity contributions required

Staff Training Requirements

Regular compliance and responsible gaming training mandatory

Innovation Support

Regulatory sandbox available for innovative gaming technologies

Sustainability Initiatives

Environmental responsibility encouraged but not mandated

Accessibility Standards

Websites should comply with accessibility guidelines

Multilingual Support

Multiple language support enhances player protection

Cryptocurrency Support

Cryptocurrency operations require specific approval and enhanced controls

Esports Betting Regulations

Esports betting permitted under sports betting license

Fantasy Sports Regulations

Daily fantasy sports considered skill-based gaming, specific rules apply

Social Gaming Regulations

Social casino games with no real money prizes generally not regulated

Official Address

Malta Gaming Authority, Level 4, Southport, Gzira GZR 1011, Malta

Postal Address

Malta Gaming Authority, Level 4, Southport, Gzira GZR 1011, Malta

Fax Number

[Official fax number if available]

Online Application Portal

[URL for license applications if available]

Work Hours

Monday to Friday, 08:30 - 17:00

Emergency Contact

[24/7 emergency contact if available]

Regional Offices

[Addresses of regional offices if any]

Technical Support

[Technical assistance contact]

Media Contact

[Press and media inquiry contact]

Facebook URL

https://www.facebook.com/MaltaGamingAuthority

Twitter/X URL

https://twitter.com/MGAMalta

YouTube URL

https://www.youtube.com/channel/UCmaltaga

Departments

Compliance and Enforcement Unit, Authorisations and Compliance Directorate, Legal and Enforcement Unit, Policy Development Unit

FAQ Question 1

What is the Spanish Online Gambling Licence?

FAQ Answer 1

The Spanish Online Gambling Licence authorizes operators to legally offer online gambling services including sports betting, casino games, poker, bingo, and lotteries within Spain. It ensures compliance with Spanish gambling laws focused on fairness, consumer protection, and responsible gaming.

FAQ Question 2

Which jurisdiction issues the Spanish Online Gambling Licence?

FAQ Answer 2

This licence is issued by the Dirección General de Ordenación del Juego (DGOJ), the Spanish regulatory authority responsible for licensing and supervising gambling activities in Spain.

FAQ Question 3

What is the cost of obtaining the Spanish Online Gambling Licence?

FAQ Answer 3

Application fees vary depending on the type of gambling activity but generally start around €40,000. Annual renewal fees and taxes are calculated based on gross gaming revenue. Additional costs include compliance audits, certification, and ongoing reporting.

FAQ Question 4

What are the main requirements for the Spanish Online Gambling Licence?

FAQ Answer 4

Key requirements include establishing a legal entity in Spain or the EU/EEA, passing background checks on owners and key personnel, implementing certified and secure gaming software, complying with anti-money laundering and responsible gambling laws, and submitting regular operational and financial reports to the DGOJ.