License Name
AGCO Internet Gaming Operator Registration (Ontario Sportsbook)
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Issuing Country/Region
Ontario, Canada
Regulatory Body
Alcohol and Gaming Commission of Ontario (AGCO)
Types of Regulated Games
Sports betting, esports betting, casino games, poker, fantasy sports, novelty event betting
Market Coverage
Local (Ontario only)
Regulator's Reputation
Very Good
Legal Entity Requirements
Company must be legally organized, registration in Canada or foreign entity permitted if compliant with AGCO's guidelines
Minimum Share Capital
Not specified in available sources
Directors and Shareholders Requirements
Ownership details (5%+), personal disclosure and background checks are required
Anti-Money Laundering (AML) Requirements
Compliance with federal PCMLTFA, AML program, FINTRAC reporting
Data Protection Requirements
Compliance with Canadian privacy laws (PIPEDA); technical requirements for secure data handling
Reporting Requirements
Regular submission of financial, security, and compliance reports, including specific deadlines
Audit Requirements
Audited annual financial statements and compliance documentation required
Software Certification Requirements
Certification by AGCO-registered independent testing lab (ITIL) before operation
RNG Certification
Certified RNG for all games of chance; third-party lab verification
Payment System Requirements
Secure payment gateways, anti-fraud processes, traceable transactions required
Server Location Requirements
Not strictly local but systems must meet AGCO technical and security standards
Domain Name Requirements
Not mandated; must be clear for Ontario players
Language Support Requirements
English and French required
Currency Support Requirements
CAD required; others permitted if compliant
Legal Compliance Costs
Application, regulatory, and certification fees – variable (see below)
Background Checks
Criminal and financial for owners (5%+); personal disclosure for key persons
License Scope Restrictions
May not offer unapproved games or operate outside Ontario
Jurisdictional Tax Compliance
Must adhere to Ontario, federal tax laws, and withholdings as required
Player Data Storage Requirements
Encrypted data storage, compliance with privacy standards
Cross-Border Operations
Cross-border play not permitted unless compliant with Ontario law
License Application Transparency
Significant – full background, ownership, and documentation required
Regulatory Contact Point
AGCO customer service, see contact section below
Compliance Officer Requirement
Dedicated compliance officer highly recommended, not strictly mandated in all cases
Local Partnership Requirements
Not strictly required
Legal Dispute Resolution
Ontario courts or arbitration per agreement
License Transferability
Transfer requires AGCO approval
Sub-Licensing Rules
Not permitted
License Cost
Regulatory fee ~$100,000 CAD per gaming site at application
Annual Fees
$100,000 CAD annually per site
Income Taxes
Standard corporate tax rates + possible gambling taxes per Ontario/federal law
Player Winnings Taxes
No withholding on player winnings for most gambling in Canada
Financial Guarantees
Financial statements and evidence of stability required; no fixed guarantee specified
Liquidity Requirements
Proof of sufficient funds required
Financial Reporting Requirements
Audited financials due within 120 days of year end, additional periodic reports
Application Processing Time
Minimum ~30–45 days; may extend if complex or first-time applicant
Required Documents
Incorporation, business plan, financials, responsible gaming/AML policy, technology attestations, owner info, criminal checks
Business Plan Requirements
Yes, must include business model, risk controls, player protection, and security
Internal Policy Requirements
AML, KYC, Responsible Gaming, player fund segregation, complaint handling
Testing Requirements
Independent testing by ITIL before operation; ongoing compliance monitoring
Certification Requirements
AGCO-licensed ITIL technology attestation, RNG and critical systems certification
Staff Qualifications
Background disclosure for executives/key staff; no strict minimum requirements published
Physical Office Requirements
Not outright required; Canadian registered address preferred
Local Representative Requirements
Not specified
Marketing Restrictions
Strict rules on advertising, including bonuses; must avoid minors or misleading ads
Responsible Gaming Measures
Mandatory program and policies; staff training and player self-exclusion tools
Self-Exclusion System
Participation in Ontario's self-exclusion network required
Age Verification Procedures
Mandatory know-your-customer (KYC), electronic and documentary checks
KYC Procedures
Comprehensive KYC on all players, in line with FINTRAC guidelines
Customer Support Standards
Support in English; French also recommended/required
Complaint Handling Procedures
Documented process and reporting to regulator
Player Funds Protection
Segregation of player funds from operational funds, regular attestation
Payout Timelines
No statutory deadline, must be reasonable and as stated in T&Cs
Bonus and Promotion Regulations
Bonuses only advertised on direct channels; strict limitations on targeting and transparency
Permitted Games List
Sports, esports, casino, poker, novelty, fantasy; virtual sports excluded from event betting rules
Betting Limits
Operator set; must align with responsible gambling standards
RTP Requirements
Not publicly specified, but all RNG games independently certified for fairness
Jackpot Regulations
Not specified
Live Game Requirements
Permitted if systems certified and comply with controls
Mobile App Compliance
Must comply with all online standards
Affiliate Program Rules
Permitted within advertising constraints and controls
Security Standards
AGCO Registrar’s Standards require industry-standard security controls, aligning with ISO 27001
Encryption Requirements
SSL/TLS for all communication and data transfers
Backup Requirements
Regular secured data backups, disaster recovery plan required
Monitoring Systems
Automated and manual systems for AML, player protection, and operational integrity
Operation Logging
Comprehensive activity logging for review and traceability
Anti-Fraud Systems
Mandatory monitoring and detection of abnormal gaming/financial patterns
API Integration Standards
Secure and documented APIs; ITIL review for critical integrations
Hosting Requirements
Secure hosting, technical standards must be met, location flexible if compliant
CDN Usage
Permitted if compliant with data security standards
Scalability Requirements
Not specified
Uptime Requirements
Implicit in technical standards, industry norms apply
Technical Support Availability
Not required by law, but 24/7 support expected for regulated platforms
License Duration
1 or 2 years depending on term selection and fee payment
Renewal Procedure
Application with updated documents and fees before expiry
Penalties for Non-Compliance
Administrative monetary penalties, fines, license suspension/revocation
Ownership Change Rules
Notification and approval for changes to 5%+ shareholders
Mergers and Acquisitions Rules
Notification to and approval by AGCO
Subcontractor Regulations
Key suppliers must be registered with AGCO
Branding Requirements
No mandated display requirements, but regulated operators list on official portals
Intellectual Property Protection
Standard Canadian law applies
Dispute Arbitration
Ontario courts or arbitration according to contract
Insurance Requirements
Not publicly specified
Charity Contributions
Not mandated
Staff Training Requirements
Responsible gaming, compliance, and technical training required; must be up to date
Innovation Support
Ongoing review of regulatory evolution for technology, e.g., automated player monitoring
Sustainability Initiatives
Not specified
Accessibility Standards
Platform accessibility encouraged; English/French required
Multilingual Support
English and French mandatory
Cryptocurrency Support
Not currently permitted
Esports Betting Regulations
Permitted as specified in AGCO standards
Fantasy Sports Regulations
Permitted and regulated under sports/event betting standards
Official Address
90 Sheppard Avenue East, Suite 200, Toronto, Ontario, M2N 0A4, Canada
Postal Address
90 Sheppard Avenue East, Suite 200-300, Toronto, Ontario, M2N 0A4, Canada
Fax Number
416-326-5555
Online Application Portal
https://www.agco.ca/iAGCO
Work Hours
Monday–Friday, 8:30 am–5:00 pm
Emergency Contact
Not specified
Regional Offices
Not specified
Technical Support
Through customer service or via iAGCO portal; no direct line for technical only
Media Contact
[email protected] or AGCO Media
Departments
Compliance & Enforcement, Licensing & Registration, Policy & Regulatory Affairs, Legal Services, Gaming Technology
FAQ Question 1
What is AGCO Internet Gaming Operator Registration (Ontario Sportsbook)?
FAQ Answer 1
The AGCO Internet Gaming Operator Registration allows operators to legally offer regulated online sportsbook and igaming services in Ontario under scrutiny of the provincial gaming authority
FAQ Question 2
Which jurisdiction issues AGCO Internet Gaming Operator Registration (Ontario Sportsbook)?
FAQ Answer 2
Ontario, Canada; issued and overseen by the Alcohol and Gaming Commission of Ontario (AGCO)
FAQ Question 3
What is the cost of obtaining AGCO Internet Gaming Operator Registration (Ontario Sportsbook)?
FAQ Answer 3
The regulatory fee is approximately $100,000 CAD per site at application and annually for renewal. Additional fees for technical certification also apply
FAQ Question 4
What are the main requirements for AGCO Internet Gaming Operator Registration (Ontario Sportsbook)?
FAQ Answer 4
Key requirements include thorough applicant background checks, anti-money laundering controls, certified technology/systems, responsible gaming policies, player protection measures, annual audits, data privacy/compliance, and ongoing reporting to AGCO and iGaming Ontario