License Name
Connecticut Online Gaming Operator License
- Direct message
- Leave a review
- Bookmark
- Share
- Report
- prev
- next
Issuing Country/Region
Connecticut, USA
Regulatory Body
Connecticut Department of Consumer Protection (DCP) Gaming Division
Types of Regulated Games
Online casino, online sports betting, daily fantasy sports, retail sports betting, keno, online lottery ticket sales
Market Coverage
Local (State of Connecticut)
Regulator's Reputation
Very Good
Legal Entity Requirements
Must partner with Mashantucket Pequot Tribe, Mohegan Tribe, or Connecticut Lottery Corporation
Directors and Shareholders Requirements
Key employees, directors, and significant shareholders require licensure and background checks
Anti-Money Laundering (AML) Requirements
Federal AML program required (BSA compliance, internal controls, designated AML officer, training)
Data Protection Requirements
NIST-based cybersecurity required; quarterly system audits; cybersecurity insurance mandatory
Reporting Requirements
Submission of regular financial, incident, and compliance reports to DCP; specific reporting on suspicious activities
Audit Requirements
Mandatory independent system audits quarterly; compliance audits as directed by the regulator
Software Certification Requirements
All gaming software and platforms must be certified by an independent, DCP-licensed lab before launch and on modification
RNG Certification
Random number generators must be certified by licensed independent labs
Payment System Requirements
Payment processors must be licensed or otherwise approved; regulated providers only
Server Location Requirements
Hosting must meet DCP standards; local or DCP-approved locations
Domain Name Requirements
No explicit restriction, but must comply with DCP requirements, geolocation controls required
Language Support Requirements
English mandatory
Currency Support Requirements
USD only
Legal Compliance Costs
Significant, includes legal counsel, certification, security, insurance, and compliance staff
Background Checks
All key employees require criminal history checks; periodic renewals and reassessments
License Scope Restrictions
Only online gambling via approved platforms and master licensee partnership allowed
Jurisdictional Tax Compliance
Operators must comply with state (18–20%) and federal tax reporting and withholding on gambling revenues
Player Data Storage Requirements
All player data must be stored and transmitted securely as per NIST/DCP standards and subject to audit
Cross-Border Operations
Only players physically located in Connecticut allowed to participate (geolocation required)
License Application Transparency
Due process and application transparency; direct contact with DCP for process status
Regulatory Contact Point
DCP Gaming Division
Compliance Officer Requirement
Dedicated compliance manager required and licensed as key employee
Legal Dispute Resolution
Connecticut state law and courts; prescribed internal complaint review process
License Transferability
Not transferable without DCP approval
Sub-Licensing Rules
Not permitted
Video
License Cost
$250,000 initial application fee
Annual Fees
$100,000 per year for operators
Income Taxes
18% on online casino revenue (increases to 20% from 2026); sports betting at 13.75%
Player Winnings Taxes
6.99% state withholding for Connecticut residents if subject to federal withholding
Financial Guarantees
Not specified in statute; security and compliance insurance mandatory
Liquidity Requirements
Not specifically published
Financial Reporting Requirements
Monthly financial returns; regulatory incident reporting as prescribed by DCP
Application Processing Time
Not publicly specified; contingent on regulatory review and background checks
Required Documents
Business association with Tribe or Lottery, business plan, financials, compliance policies, technical architecture
Business Plan Requirements
Detailed plan required, including technology and responsible gaming measures
Internal Policy Requirements
AML, KYC, responsible gaming, data security, employee training
Testing Requirements
Independent lab testing for software and system integrity
Certification Requirements
Third-party certification for software, RNG, and cybersecurity practices
Staff Qualifications
Gaming, AML, and compliance experience required for key staff; training required for all relevant employees
Physical Office Requirements
Not explicitly required, but local representation and business association mandated
Local Representative Requirements
Compliance manager/key employee must be licensed by DCP
Marketing Restrictions
Subject to DCP standards; advertising to minors prohibited; responsible gambling messaging required
Responsible Gaming Measures
Deposit limits, session limits, time tracking, self-exclusion supported, direct access to support resources
Self-Exclusion System
Mandatory statewide self-exclusion program maintained by DCP
Age Verification Procedures
Strict age and identity verification via licensed services required
KYC Procedures
Customer identification and ongoing due diligence required; systems and procedures must be approved by DCP
Customer Support Standards
English required; must address complaints and disputes via prescribed DCP processes
Complaint Handling Procedures
DCP accepts, investigates, and resolves public complaints according to policy
Player Funds Protection
Cannot co-mingle player funds; segregation required
Payout Timelines
Not specified; subject to DCP review
Bonus and Promotion Regulations
Subject to DCP advertising and promotional standards
Permitted Games List
Operator must submit game types and systems to DCP for approval; only DCP-authorized content allowed
Betting Limits
Set by operator, reviewed by DCP with responsible gaming considerations
RTP Requirements
Return-to-player must be disclosed and approved; technical review required
Jackpot Regulations
Progressive systems require additional oversight and certification
Live Game Requirements
Live dealers must be individually licensed; all systems subject to DCP approval
Mobile App Compliance
Mobile platforms subject to same certification, security, and compliance requirements as desktop
Affiliate Program Rules
Not specified; must comply with state advertising and gaming promotion laws
Security Standards
NIST-based cybersecurity mandated; robust technical controls and insurance
Encryption Requirements
End-to-end encryption of player data during storage and transmission
Backup Requirements
Mandatory secure regular data backups
Monitoring Systems
Real-time monitoring systems for gaming and security events
Operation Logging
Full system and transaction audit logs required and subject to regular review
Anti-Fraud Systems
Required; must monitor player, staff, and transactional behavior
API Integration Standards
All APIs must meet DCP data protection and integrity standards
Hosting Requirements
Server and data center rules as specified; must ensure security and continuity
Scalability Requirements
Systems should sustain projected loads and rapid growth
Uptime Requirements
No explicit figure published; subject to DCP inspection and best practice
Technical Support Availability
24/7 technical support for critical failures and compliance issues recommended
License Duration
Valid for one year; renewable annually
Renewal Procedure
Renewal application and annual fee required
Penalties for Non-Compliance
Fines up to $25,000 per violation; license suspension or revocation
Ownership Change Rules
Changes in ownership structure must be reported; DCP approval required
Mergers and Acquisitions Rules
Regulatory notification and approval required for material changes
Subcontractor Regulations
Service providers must themselves be licensed if integral (e.g., security, software)
Branding Requirements
Use of tribal or CT Lottery branding in accordance with master licensee partnership
Intellectual Property Protection
Game and technology IP must be validated and rights cleared prior to launch
Dispute Arbitration
Subject to Connecticut law; department complaint resolution system in place
Insurance Requirements
Cybersecurity and liability insurance required
Staff Training Requirements
Ongoing training for compliance, AML, responsible gaming, and technical security
Accessibility Standards
Not specified; federal ADA standards apply as baseline
Multilingual Support
Not specified; English required
Cryptocurrency Support
Not permitted under current law
Esports Betting Regulations
Permitted if approved by DCP; must be specifically licensed
Fantasy Sports Regulations
Providers must be licensed and partnered with a master licensee; subject to same core requirements
Official Address
450 Columbus Boulevard, Suite 901, Hartford, Connecticut 06103-1840, USA
Work Hours
Monday to Friday, 8:00 AM to 5:00 PM EST
Departments
Compliance, Licensing, Enforcement, Technical Standards, Responsible Gambling, Audits
FAQ Question 1
What is Connecticut State Betting/Casino Regulatory License?
FAQ Answer 1
The Connecticut State Betting/Casino Regulatory License is issued to authorize and regulate sports wagering, casino gaming, and related betting activities within the state. It covers both land-based and online operations under state law, ensuring that all gaming activities meet strict regulatory, operational, and integrity standards.
FAQ Question 2
Which jurisdiction issues Connecticut State Betting/Casino Regulatory License?
FAQ Answer 2
This license is issued by the Connecticut Department of Consumer Protection (DCP), Gaming Division, which is responsible for overseeing sports betting, casino gaming, and related gambling activities within the state.
FAQ Question 3
What is the cost of obtaining Connecticut State Betting/Casino Regulatory License?
FAQ Answer 3
For sports wagering operator licenses, the state requires a $250,000 initial application fee, with renewal fees of $100,000 annually. Vendor and service provider licenses generally require fees ranging from $500 to $5,000 depending on the role. Additional costs may include background investigation fees, technology certification expenses, and compliance-related operational costs.
FAQ Question 4
What are the main requirements for Connecticut State Betting/Casino Regulatory License?
FAQ Answer 4
Key requirements include submitting a complete application with all required documentation, undergoing comprehensive background checks for owners and key personnel, demonstrating financial stability, securing appropriate business licensing within Connecticut, and ensuring compliance with gaming control systems and responsible gambling measures. Licensed entities must also adhere to strict reporting, auditing, and recordkeeping obligations, maintain approved gaming equipment, and follow operational rules set by the Department of Consumer Protection.