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License Cost

Not publicly disclosed; fees apply at application and operational stages

Annual Fees

Not publicly disclosed; annual reports and supervision costs apply

Income Taxes

GGR taxes apply; in 2023, CHF409.3 million in casino-generated taxes paid to Swiss state

Player Winnings Taxes

No tax on player winnings for officially licensed games

Financial Guarantees

Applicant and beneficial owners must prove sufficient funds and lawful origin

Liquidity Requirements

Operators must demonstrate sufficient liquidity; precise numbers not public

Financial Reporting Requirements

Regular financial reports as per Gespa guidelines

Application Processing Time

New concessions granted for 2025–2044; timeline varies for new applicants

Required Documents

Company registration, proof of funds, identity documents, business plan, compliance documentation

Business Plan Requirements

Comprehensive business plan required with risk assessment

Internal Policy Requirements

AML, responsible gaming, and KYC policies mandatory

Testing Requirements

Technical and statistical testing as required by Gespa during licensing

Certification Requirements

Certification of relevant equipment/software as part of licensing evaluation

Staff Qualifications

Key personnel must pass reputation and professional assessment

Physical Office Requirements

Domicile or registered office in Switzerland required

Local Representative Requirements

Local legal presence or agent is mandatory

Marketing Restrictions

Unapproved gambling advertising is prohibited; only licensed offerings may advertise

Responsible Gaming Measures

Mandatory, including deposit/loss/timing limits, self-exclusion, and real-time monitoring systems

Self-Exclusion System

Self-exclusion via operator, with national registry

Age Verification Procedures

Robust KYC and age-verification procedures enforced

KYC Procedures

Mandatory Know Your Customer screening before account activation

Customer Support Standards

Support in official languages mandatory

Complaint Handling Procedures

Structured complaint process required; Gespa oversight

Player Funds Protection

Segregation of player funds required

Payout Timelines

Not publicly specified, but timely processing is observed as industry best practice

Bonus and Promotion Regulations

Rules enforced to ensure transparency and responsibility

Permitted Games List

Only licensed lotteries, skill games, and sports betting; land-based casinos may operate online casinos

Betting Limits

Operators may set responsible gaming limits with regulatory oversight

RTP Requirements

No publicly disclosed minimum RTP; operator must ensure fair play

Jackpot Regulations

Provisions for jackpot management exist, must comply with operator licence terms

Live Game Requirements

Allowed with licensed land-based operators and Gespa approval

Mobile App Compliance

Mobile gambling apps must comply with same requirements as desktop

Affiliate Program Rules

Affiliates may operate only if compliant with responsible marketing/advertising laws

Security Standards

Operators must guarantee secure operation, per Swiss standards

Encryption Requirements

Secure data transmission required; best practice is SSL/TLS

Backup Requirements

Regular data backup as part of operational risk management

Monitoring Systems

Real-time system monitoring and player protection tools mandatory

Operation Logging

Detailed transaction and operation logging required for audit and compliance

Anti-Fraud Systems

Comprehensive anti-fraud monitoring mandatory

API Integration Standards

Must ensure secure integration and data protection standards

Hosting Requirements

Hosting in Switzerland or as authorized by regulator

CDN Usage

Not specifically mandated but may be used to maintain service quality

Scalability Requirements

Operators must ensure platforms can serve Swiss players securely and without interruption

Uptime Requirements

Not publicly specified, but high service availability is industry standard

Technical Support Availability

Operators must ensure technical support for safe and stable operations

License Duration

20 years per concession (2025–2044)

Renewal Procedure

No appeal against allocations; future tenders subject to regulatory process

Penalties for Non-Compliance

Range from fines to licence suspension/revocation as per Gespa enforcement authority

Ownership Change Rules

Notification and approval required for mergers, acquisitions and changes of control

Mergers and Acquisitions Rules

Regulatory approval required

Subcontractor Regulations

Key providers may require Gespa approval

Branding Requirements

Responsible gambling and regulatory info must be displayed

Intellectual Property Protection

IP must be respected under Swiss law

Dispute Arbitration

Swiss court/arbitration per licensee contract

Insurance Requirements

Not publicly specified; robust risk management is expected

Social Responsibility Programs

Participation required; allocation of proceeds to good causes

Charity Contributions

Lottery and casino revenues channel significant funds to state/charitable purposes

Staff Training Requirements

Responsible gaming and compliance training required for staff

Innovation Support

Not specifically mentioned, but technical evolution must comply with law

Sustainability Initiatives

Not specified, though lotteries allocate funding for public interest

Accessibility Standards

Operators must ensure access for eligible Swiss residents, rules for people with disabilities not public

Multilingual Support

German, French, Italian required

Cryptocurrency Support

Not specifically regulated, fiat currency (CHF) mandatory

Esports Betting Regulations

Subject to separate licensing; covered as part of skill games if authorised

Fantasy Sports Regulations

Requires authorisation as skill game; subject to regulatory assessment

Social Gaming Regulations

Not regulated if no monetary prizes awarded

Official Address

Swiss Gambling Supervisory Authority (Gespa), Monbijoustrasse 27, 3011 Bern, Switzerland

Postal Address

Swiss Gambling Supervisory Authority (Gespa), Monbijoustrasse 27, 3011 Bern, Switzerland

Work Hours

Monday to Friday, 08:00–12:00 and 13:30–17:00

Departments

Supervisory Board, Permanent Office (headed by Director), Division for Licensing, Division for Supervision, Division for Enforcement

FAQ Question 1

What is Swiss Licence for Online Casinos and Betting (Gespa Operator and Game Licence)?

FAQ Answer 1

This is an official Swiss gambling licence issued by Gespa, covering large-scale lotteries, sports betting, and skill games operated locally or online. Its purpose is to regulate, supervise, and ensure a safe and responsible gambling environment in Switzerland. If not available: Information not found in publicly available sources.

FAQ Question 2

Which jurisdiction issues Swiss Licence for Online Casinos and Betting (Gespa Operator and Game Licence)?

FAQ Answer 2

Switzerland issues the licence. The regulatory body is the Swiss Gambling Supervisory Authority (Gespa). If not available: Information not found in publicly available sources.

FAQ Question 3

What is the cost of obtaining Swiss Licence for Online Casinos and Betting (Gespa Operator and Game Licence)?

FAQ Answer 3

Information not found in publicly available sources.

FAQ Question 4

What are the main requirements for Swiss Licence for Online Casinos and Betting (Gespa Operator and Game Licence)?

FAQ Answer 4

Main requirements include having a Swiss entity, proving sufficient and lawful funds, meeting compliance, AML/KYC, and player protection rules, providing technical/security documentation, and passing Gespa's strict reputation and operational suitability assessment. If not available: Information not found in publicly available sources.