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Brief description of the company

CashTech Currency Products Inc. is a market-leading provider of cash management and currency handling equipment and services, specializing in cash automation, counting, sorting, authentication, and reconciliation solutions for casinos, banks, retailers, and cash processors in Canada and the US. Established in 2003, it is a division of Qwinstar with a 40+ year heritage in cash and payment processing hardware and support.

What equipment does the company manufacture?

Cash handling equipment manufacturers - bill validators, coin mechanisms, cash recycling machines, compact money counters, currency sorters, coin sorters and wrappers; Account management kiosk manufacturers - cash-in/cash-out machines; Player rewards terminal manufacturers - player loyalty card and staff ID card printing systems.

What is the official website of the equipment manufacturer?

https://www.cashtechcurrency.com

Where can I find customer support contacts?

Dedicated account managers, project managers, field service representatives, repair technicians, and logistics experts available for support in Canada and the US.

Where can I find field service support?

Full-service support with a team of field service technicians and account managers across Canada and the US, providing onsite assistance and deployment services.

Are there on-site service technicians?

Available for onsite installation, repair, and maintenance services primarily in Canada and the US.

When was the equipment manufacturer established?

Founded in 2003 with over 40 years of combined industry experience through predecessor entities.

Who are the founders and current owners?

Subsidiary of Qwinstar; ownership by Qwinstar company.

In which country is the company headquartered?

Canada

What is the company's manufacturing history?

Formed as an independent company from a division of Datacard Canada Inc., expanded services nationally through acquisitions and alliances including merger with 3-Point Alliance Canada in 2018, growing as a leading multi-vendor maintenance and product solutions provider for cash automation.

Are there manufacturing facilities in multiple countries?

Operations and support primarily in Canada and the US with warehousing and deployment services serving these markets.

In which jurisdictions is the equipment certified?

Licensed and used in Canadian and US casino markets; compliant with local gaming authority requirements.

Which gaming standards are complied with?

Provides equipment solutions compatible with regulated casino environments.

Are there partnerships with major casino operators?

Works with major Canadian casinos including Caesars Windsor.

What is the market reputation and track record?

Known for effective cash management solutions that reduce labor costs and improve operational efficiencies in cash handling for casinos and financial institutions.

What feedback do customers provide about the equipment?

Positive feedback for ease of use, labor savings, and accuracy in cash handling operations.

What advantages do operators highlight?

Automation technology that slashes cash handling costs, improves cash flow visibility, and enhances security and accuracy in casino cash management processes.

How do customers rate build quality?

High standards for durability and operational reliability.

How user-friendly is the equipment according to customers?

Equipment recognized for ease of use by casino cashiers and cash room staff.

How do they evaluate return on investment?

Documented reduction in labor costs and elimination of full-time positions through automation deployments.

Are there published case studies of successful deployments?

Provided documented case study of Caesars Windsor casino achieving significant cost reductions and operational improvements.

Do servers meet specific licensing requirements?

Compliant with licensing requirements for cash handling and casino equipment in Canada and US jurisdictions.

Is ticket-in/ticket-out functionality supported?

Ticket-in Ticket-out (TITO) barcode counting and authentication supported.

Do terminals include built-in printers?

Equipment includes on-site printing capabilities for loyalty and ID cards.

Are integrated cash management systems offered?

CashTech provides integrated cash management systems encompassing counting, sorting, authentication, reconciliation, and secure storage to enhance operational efficiency and reduce losses.

Are there cash recycling capabilities?

Offers cash recycling equipment to automate and optimize cash handling cycles in casino operations.

Is barcode/QR code scanning supported?

Supports scanning and authentication of Ticket-in Ticket-out (TITO) barcodes.

Are there counterfeit detection systems?

Currency authentication and counterfeit detection integrated in cash counting and sorting equipment.

What cash-in/cash-out machines are manufactured?

Cash-in/cash-out machines supplied as part of account management kiosk solutions.

Is coin handling equipment manufactured?

Coin sorters and coin wrappers in various sizes offered for casino coin processing operations.

Is bulk cash processing equipment available?

Large-batch table top currency sorters and compact money counters provided.

Are player loyalty cards manufactured?

Provides on-site printing systems for player loyalty and staff ID cards.

What card encoding and printing equipment exists?

Includes card printing solutions for staff and loyalty cards.

Are there employee identification card systems?

Employee and staff ID card printing and issuing systems offered.

What diagnostic and maintenance features exist?

Offers quality assurance testing and asset tagging as part of deployment services.

Are installation and setup services provided?

Provides asset tagging, quality assurance testing, receiving, storage, and shipping to end-user casino locations.

Is technical documentation comprehensive?

Provides detailed technical support and maintenance services with trained staff.

What maintenance contracts are available?

Offers maintenance and technical service contracts including repair and replacement solutions.

Is 24/7 monitoring and support included?

short_description: CashTech Currency Products Inc. is a market-leading provider of cash management and currency handling equipment and services, specializing in cash automation, counting, sorting, authentication, and reconciliation solutions for casinos, banks, retailers, and cash processors in Canada and the US. Established in 2003, it is a division of Qwinstar with a 40+ year heritage in cash and payment processing hardware and support.