Site logo

    CCS MCM

    Brief description of the company

    CCS GmbH is a family-run, medium-sized company based in Kaarst, Germany, specializing in cash security with a strong focus on cash processing and casino terminal solutions since 1993. The company is a market leader for casino terminals in Europe and provides sales and technical support across multiple European countries. CCS offers a comprehensive portfolio covering cash processing and casino terminals, including banknote processing and coin handling systems.

    What equipment does the company manufacture?

    Cash handling equipment manufacturers - banknote processing systems, coin processing systems, casino terminals including ticket and card payment terminals (magnetic, chip, RFID cards), player tracking hardware manufacturers - RFID card readers, biometric scanners (part of card and player identification systems), account management kiosk manufacturers - self-service terminals, cash-in/cash-out machines, identity verification equipment manufacturers - ID scanning embedded in casino terminals, and access control hardware manufacturers - employee access cards with magnetic, chip, and RFID technologies.

    What is the official website of the equipment manufacturer?

    https://www.ccs-mcm.com

    Where can I find customer support contacts?

    [email protected], Tel. +49 (0)2131 204430

    What is the technical support phone number?

    +49 (0)2131 204430

    What is the email for technical issues?

    [email protected]

    Where can I find field service support?

    Available in Belgium, Germany, Denmark, Finland, Netherlands, Norway, Luxembourg, Austria, Sweden, and projects across Europe

    Are there regional service centers?

    Headquarters and primary operations in Kaarst, Germany, with service coverage across multiple European countries

    In which languages is support provided?

    German, English

    Are there on-site service technicians?

    Yes, with regional presence in core European markets

    When was the equipment manufacturer established?

    Founded in 1993

    Who are the founders and current owners?

    Founded by H. Dieter van Dyk, family-run company

    In which country is the company headquartered?

    Germany

    What is the company's manufacturing history?

    Started as a coin processing company in 1993, expanded to banknote processing and casino terminals after 2003 cooperation with Giesecke & Devrient. Became market leader for casino terminals in Europe through expanded portfolio and technical services.

    Are there manufacturing facilities in multiple countries?

    European operations covering Belgium, Germany, Denmark, Finland, Netherlands, Norway, Luxembourg, Austria, Sweden

    Are there partnerships with major casino operators?

    Supply and technical support to casino operators across major European markets

    What is the market reputation and track record?

    Established reputable presence in the European casino market as market leader in casino terminals

    What feedback do customers provide about the equipment?

    Reliable cash handling and player tracking terminal solutions acknowledged in the European casino industry

    What advantages do operators highlight?

    Integrated cash and ticket handling, multi-technology card reading (magnetic, chip, RFID), player card loading capability, safe cash storage with mechanical and electronic locks

    How do customers rate build quality?

    Durable casino terminal equipment with emphasis on security and operational efficiency

    Are operators satisfied with after-sales support?

    Positive feedback on comprehensive technical services and personalized customer advice

    How user-friendly is the equipment according to customers?

    Intuitive and flexible terminal interfaces designed for casino staff and diverse operator needs

    How do they evaluate return on investment?

    Cost-saving and sales-increasing through process optimization and reduced waiting times at checkouts

    Do customers recommend this manufacturer?

    Recommended for European casino operators needing integrated cash and player account management solutions

    Are there published case studies of successful deployments?

    Multiple projects across Europe involving casino terminals and cash processing equipment

    What network connectivity options are supported?

    Ethernet and secure network connectivity for casino terminals

    Are there dedicated gaming server configurations?

    Customizable casino terminal configurations for table terminals and player tracking

    What types of betting terminals are manufactured?

    Casino table terminals capable of issuing and redeeming tickets and loading player cards

    Do terminals support multiple languages?

    Multiple languages supported in terminal software interfaces

    What payment methods do terminals accept?

    Cash, ticket-in/ticket-out (TITO), magnetic, chip, and RFID card payments

    Is ticket-in/ticket-out functionality supported?

    Yes, integrated ticket issuing and redeeming functions

    What connectivity options are available (WiFi, Ethernet)?

    Ethernet, possible RFID and chip card communication

    Do terminals include built-in printers?

    Ticket and voucher printing capabilities integrated in casino terminals

    What cabinet styles and sizes are offered?

    Compact and flexible terminal designs for casino table setups

    Do machines include player tracking systems?

    Integrated player tracking through RFID and chip card systems in terminals

    Are integrated cash management systems offered?

    Yes, terminals secure cash in safes with mechanical or electronic locks

    Is multi-currency support available?

    Support for multiple currencies with banknote processing and validation

    What receipt printing options are included?

    Ticket and voucher printers with fast processing

    Are there integrated card readers?

    Magnetic, chip, and RFID card readers built-in

    What cash drawer and safe options exist?

    Terminals equipped with safes for secure cash storage

    What database integration capabilities exist?

    Casino terminals validate tickets and player cards with casino online system (COS)

    Is audit trail functionality included?

    Transaction documentation included in terminals

    What cash-in/cash-out machines are manufactured?

    CashIO Platinum and Titanium models in portfolio

    Is coin handling equipment manufactured?

    Coin counting and sorting systems through partnership with Procoin

    What player tracking system hardware is available?

    RFID and chip card-based player tracking integrated in table terminals

    What RFID chip and card options are available?

    Magnetic, chip, RFID cards available for player and employee access

    What RFID reader systems are offered?

    Casino terminals support multiple card types including RFID with flexible technology selection

    Are there access control card systems?

    Employee access cards with magnetic, chip, and RFID technology

    Are there employee identification card systems?

    Employee access cards available

    What communication protocols are supported?

    Modbus and Ethernet for casino terminal and cash processing integration

    Are installation and setup services provided?

    Personalized installation and setup advice provided

    What training programs are available for operators?

    Offered as part of customer-oriented consulting services

    Is technical documentation comprehensive?

    Comprehensive documentation available for products and software solutions

    Are spare parts readily available?

    Spare parts managed through long-term service contracts and regional support

    What maintenance contracts are available?

    Available maintenance contracts and first-class technical service

    You May Also Be Interested In

    This website uses cookies to improve user experience. By continuing to use the site, you consent to the use of cookies.