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    GAO RFID Inc.

    Brief description of the company

    Leading global manufacturer of advanced RFID, BLE, and IoT hardware and software solutions for the casino and gaming sector, specializing in asset tracking, chip authentication, personnel management, and comprehensive access control systems.

    What equipment does the company manufacture?

    Player tracking hardware manufacturers - RFID readers (UHF, HF/NFC, LF), RFID tags for equipment and chip tracking, BLE gateways and beacons, asset tracking hardware, personnel access control RFID badges.

    What is the official website of the equipment manufacturer?

    https://gaorfid.com.

    Where can I find customer support contacts?

    [email protected], [email protected], +1 (877) 585-9555.

    What is the technical support phone number?

    +1 (877) 585-9555.

    What is the email for technical issues?

    [email protected].

    Where can I find field service support?

    Service teams are available in North America for onsite installation and technical assistance.

    Is there remote technical support available?

    Remote assistance provided by technical experts for system deployment and troubleshooting.

    Are there regional service centers?

    Toronto, Canada; New York, USA.

    In which languages is support provided?

    English.

    Are there on-site service technicians?

    Available in the United States and Canada.

    When was the equipment manufacturer established?

    Founded in 2006, Toronto, Canada.

    In which country is the company headquartered?

    Canada.

    What is the company's manufacturing history?

    Specialized in RFID technology since 2006, developed from GAO Tek to focus on RFID and BLE for security, access, and asset tracking.

    Are there manufacturing facilities in multiple countries?

    Offices in Toronto, Canada; New York, USA.

    Are there partnerships with major casino operators?

    Provided solutions to casinos across North America; customer base includes Fortune 500 companies and large gaming venues.

    Does the company participate in gaming trade shows?

    Online events such as TekSummit and industry webinars.

    What is the market reputation and track record?

    Recognized among the top 10 global RFID providers with a track record in casino and gaming industry deployments.

    What advantages do operators highlight?

    Emphasis on rapid deployment, flexibility, and high reliability of asset and chip tracking systems.

    Are there published case studies of successful deployments?

    Over 1000 RFID systems deployed in more than 40 countries.

    What network connectivity options are supported?

    Supports BLE, UHF, HF/NFC, LF, Bluetooth, USB, Ethernet.

    What connectivity options are available (WiFi, Ethernet)?

    BLE, Bluetooth, Ethernet, USB.

    Do machines include player tracking systems?

    RFID-based player tracking and personnel monitoring for casinos and amusement venues.

    Are there integrated card readers?

    Supports RFID card technologies for access and ID purposes.

    What database integration capabilities exist?

    Systems support integration with asset management and personnel tracking databases.

    What anti-tampering devices are available?

    Security-enabled RFID systems for anti-tampering.

    Are surveillance integration capabilities included?

    Can be integrated with casino security and monitoring systems.

    Is RFID tracking technology available?

    Comprehensive RFID solutions for chip, equipment, and asset tracking using UHF, HF, and LF frequencies.

    Are there counterfeit detection systems?

    RFID chip tracking technology helps deter chip counterfeiting.

    What alarm and notification systems exist?

    Email and SMS alert features in access and personnel tracking systems.

    Is audit trail functionality included?

    Event history, access, and asset database logs.

    What player tracking system hardware is available?

    RFID badges, tags, and handheld/portal readers for player and staff tracking.

    Is real-time gaming data collection supported?

    Real-time RFID system status updates and reporting.

    Are there session time tracking devices?

    Personnel and asset movement can be tracked and time-logged through RFID solutions.

    Is player behavior analysis hardware included?

    Provides granular data on personnel and object movement for analytics.

    What RFID chip and card options are available?

    RFID-embedded tags for chips, cards, and equipment.

    Are player loyalty cards manufactured?

    RFID card systems compatible with loyalty and access control platforms.

    What RFID reader systems are offered?

    Fixed, portal, and handheld readers (BLE, UHF, LF, HF).

    Is contactless payment card support included?

    Supports NFC and BLE-based payments for access and tracking.

    Are there access control card systems?

    RFID access control badge systems.

    Is inventory tracking RFID hardware available?

    Asset and equipment inventory tracking via RFID tagging.

    Are there employee identification card systems?

    RFID badge solutions for employee identification and access.

    What range of RFID frequencies are supported?

    UHF, HF/NFC, LF.

    Is real-time location tracking available?

    Personnel and asset real-time tracking with RFID and BLE.

    Is modular design and expandability included?

    Modular system architecture for easy expansion and custom configurations.

    What communication protocols are supported?

    Ethernet, USB, Bluetooth, BLE, cloud-based protocols.

    Is cloud connectivity available?

    Supports cloud-based system management and real-time monitoring.

    Are there remote monitoring capabilities?

    Remote management and status alerts via web-based and cloud systems.

    Is equipment suitable for mobile deployments?

    Portable RFID readers available for on-the-go asset or personnel tracking.

    Are there indoor/outdoor variants available?

    Rugged RFID equipment for both indoor and outdoor usage.

    Are installation and setup services provided?

    Onsite installation, commissioning, and integration services available in North America.

    What training programs are available for operators?

    Training provided for system deployment and operation.

    Is technical documentation comprehensive?

    Comprehensive technical manuals and training documentation provided.

    Is 24/7 monitoring and support included?

    Cloud-based systems provide remote monitoring with alert features.

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