HBM Technology Partners is a technology and equipment provider based in Reno, Nevada, specializing in gaming industry solutions with a focus on player card printing systems and casino player card management. They offer comprehensive services including equipment sales, maintenance, repair, and technical support, serving the casino and broader business markets since 1928.
Player tracking hardware manufacturers - specializing in PlayerCard printers and card encoding systems tailored for high-volume casino use, including Entrust Datacard CD800 and Sigma DS3 OpenCard printers. Also offers office and ID card equipment including multi-function units and player card management solutions.
https://hbmtechnology.com
[email protected], phone contact available via website, with personal contact through sales and technical staff for casino clients
Phone support available Monday to Friday, with onsite support called by 1 PM same day for Northern Nevada; specific number not publicly listed but reachable via main contact channels on website.
Separate contacts for PlayerCard printing solutions and general office equipment available through HBM's support structure; direct consultation recommended via website contacts.
Available primarily in Northern Nevada region including Reno and surrounding areas, with certified technicians experienced in casino environments providing onsite support and equipment maintenance.
Remote troubleshooting capabilities for PlayerCard printers and IT support services, including virtual Help Desk services for common emergencies and issues.
Located in Reno, Nevada, serving Northern Nevada and Reno markets predominantly.
Same-day onsite support offered Monday through Friday for Northern Nevada clients who call by 1 PM; rapid remote diagnostics and repair turnaround emphasized.
English
Onsite technician availability primarily in Reno and Northern Nevada regions with trained staff for casino player card and office equipment support.
Emergency onsite repair available within business hours; no explicit 24/7 emergency service listed.
Founded in 1928, Reno, Nevada.
Founded as Harry’s Business Machines Inc. Current ownership is private with leadership focused on integrated technology and equipment services.
United States
Originated as a provider of office equipment and printing solutions; evolved to specialize in casino player card printing systems and comprehensive technology services including IT support and technical maintenance for casino and office environments.
Staff holds diverse industry certifications; specific manufacturing certifications not publicly detailed.
Equipment complies with casino regulatory requirements through in-depth operational knowledge in licensed gaming environments; specific body certifications not explicitly listed.
Licensed and operated primarily within Nevada gaming jurisdiction, compliant with local casino regulatory standards.
Work with casino clients suggests alignment with gaming industry standards for player tracking and card issuance hardware, including best practice magstripe formatting and encoding.
Partnered with multiple Northern Nevada casinos including Peppermill Casino and others for player card printer installations and technical support.
Highly regarded in Northern Nevada casino sector for reliable high-volume PlayerCard printing solutions and responsive service, with decades of continuous involvement and customer praise.
Positive client feedback highlights high equipment reliability, quick servicing, and technical expertise with casino player card systems.
High quality, durable player card printers capable of 24x7 operations, fast technical support response, and extensive experience with casino-specific hardware configurations.
Customer testimonials indicate satisfaction with proactive maintenance, technical support responsiveness, and equipment reliability.
Designed for casino environments with user-friendly interfaces facilitating high-volume card printing and encoding.
Casinos report positive return on investment due to improved system reliability and reduction in printer downtime.
Strongly recommended by casino clients for player card printing solutions, highlighting ongoing support and technical expertise.
Long-term use of CD800 printers with over a quarter million cards printed; successful upgrades to Entrust Sigma DS3 systems in multiple casinos documented.
Equipment supports compliance with casino licensing rules for player tracking via secure card issuance and encoding standards.
PlayerCard printers configured specifically for 24x7 high-volume casino environments with magstripe encoding and secure card printing features.
High reliability emphasized with proven long-term use and quick repair turnarounds.
PlayerCard printers with direct-to-card printing capability and optional duplex and tactile impression upgrades.
PlayerCard printing solutions integrate with existing player tracking software systems in casinos, enabling secure player identification and tracking.
Card printing and encoding systems support magnetic stripe encoding for player cards; specific card reader models not separately listed.
ID card equipment for employee badges and identification cards, supporting standard card stock and printing ribbons.
PlayerCard printers and encoding systems designed for high-volume casino player tracking card issuance including magstripe encoding and secure printing.
PlayerCard manufacturing includes customization and encoding to support player loyalty programs.
Card printers with magnetic stripe encoding capabilities, high volume and durable for casino environments.
ID card equipment for employee badge creation and management.
Remote dashboard monitoring available for player card printers such as the Entrust Sigma DS3.
Diagnostic and maintenance features supported through remote troubleshooting and onsite technician services.
Equipment configured and used in compliance with Nevada gaming regulatory standards for player tracking card issuance.
Installation, setup, testing, and configuration provided by HBM staff for recommended equipment.
Training and consulting offered to casino clients on player card system operations and printer configurations.
Comprehensive technical documentation and specification sheets available especially for Entrust player card printers.
Spare parts inventory and repair services maintained to ensure quick turnaround on PlayerCard printer repairs.
Warranty terms typically governed by manufacturers like Entrust Datacard; HBM provides support and service during warranty periods.
Maintenance and equipment service contracts available, particularly for player card printers and office equipment.
