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    Parabit Systems

    Brief description of the company

    Parabit Systems is a leading global provider of innovative security, self-service, and customer experience hardware and software solutions, specializing in access control, visitor management kiosks, surveillance camera housings, and other customized security and automation products for casino and multiple industry environments. Founded in 1995, Parabit manufactures its products in the United States with over 28 years of experience delivering quality, reliable solutions.

    What equipment does the company manufacture?

    Access control hardware manufacturers - card swipe readers, magnetic stripe access controllers; Account management kiosk manufacturers - visitor management kiosks, self-service check-in kiosks; Surveillance integration hardware manufacturers - rugged surveillance camera housings, specialty camera enclosures; Biometric authentication device manufacturers - biometric reader brackets and mounts; Player rewards terminal manufacturers - digital signage kiosks; Mobile device integration manufacturers - charging stations; Access control hardware includes NFC and Bluetooth-enabled access systems tailored for ATM lobbies and casino environments.

    What is the official website of the equipment manufacturer?

    https://www.parabit.com

    Where can I find customer support contacts?

    [email protected], 516-378-4800 Ext.1

    What is the technical support phone number?

    516-378-4800 Ext.1

    What is the email for technical issues?

    [email protected]

    Where can I find field service support?

    Field service support available across North America including support for major client sites and casinos, with trained technical support personnel for installation and onsite troubleshooting.

    Is there remote technical support available?

    Remote technical assistance and device monitoring with real-time kiosk health and activity reporting software, enabling quick issue resolution and alerts.

    Are there regional service centers?

    Headquartered in Bellmore, New York, with national coverage through partnership with security integrators to provide broad regional support.

    What are the support response times?

    Scheduled updates and quick response times emphasized, especially for custom solutions and Fortune 500 clients; specific guaranteed SLA details not disclosed.

    In which languages is support provided?

    English

    Are there on-site service technicians?

    Available for installation, integration, and emergency support, especially in key U.S. regions such as New York and surrounding states.

    What are the support operating hours?

    Regular business hours with extended technical support; 24/7 support hotline not explicitly confirmed.

    Is there emergency repair service available?

    Emergency repair services available with quick response through technical support teams.

    When was the equipment manufacturer established?

    Founded in 1995

    Who are the founders and current owners?

    Founded and led by Rob Leiponis, President and CEO.

    In which country is the company headquartered?

    United States

    What is the company's manufacturing history?

    Parabit has developed and manufactured all products domestically in the U.S. for over 28 years, focusing on design, engineering, prototyping, and full manufacturing of security hardware primarily for financial, retail, hospitality, and casino markets.

    Are there manufacturing facilities in multiple countries?

    Manufacturing primarily based in the United States; broad international service network through integrators and partners.

    Does the company participate in gaming trade shows?

    Participation confirmed in industry events such as Global Security Exchange (GSX).

    What is the market reputation and track record?

    Known for durable, field-proven security solutions with a growing client list across multiple industries including casinos and financial institutions.

    What advantages do operators highlight?

    Ruggedness, reliability, and adaptability of hardware to secure access controlled environments like casinos; modular and cloud-managed access systems.

    How do customers rate build quality?

    High-quality, built to withstand vandalism and harsh environments, especially in casino and ATM lobby settings.

    Are operators satisfied with after-sales support?

    Positive reputation for quick support and managed services reducing client oversight.

    How user-friendly is the equipment according to customers?

    Designed for ease of use in self-service kiosks and access control terminals emphasizing seamless guest and operator experience.

    Do customers recommend this manufacturer?

    Strong recommendations for integration with biometric identity systems and remote monitoring platforms.

    Are there published case studies of successful deployments?

    Large deployments include Citibank’s rollout of 350 online banking kiosks for customer surveys and multiple casino installation projects.

    Do servers meet specific licensing requirements?

    Compliance with Buy American Act; supports facilities requiring approved access control and surveillance equipment.

    Is rack-mount equipment available?

    Parabit 100-00137 Flush Mount SkimGard Reader is available, indicating rack or flush mounting options.

    What network connectivity options are supported?

    Ethernet connectivity integrated in access control panels for centralized system management.

    Are touch screen interfaces included?

    Kiosks feature touch screen interfaces for self-service check-in and visitor management.

    Are there ADA compliance features?

    ADA-compliant kiosk models available.

    What connectivity options are available (WiFi, Ethernet)?

    Ethernet, NFC, Bluetooth for access control and kiosk connectivity.

    What display technologies are used?

    Digital signage kiosks utilize customizable, high-impact displays for messaging.

    Are specialized gaming cameras available?

    Specialty camera enclosures designed for discreet and rugged surveillance in casino environments.

    Are there integrated card readers?

    Parabit access readers include Track 2 magnetic stripe card swipe readers and RFID-based technologies with tamper detection.

    Is real-time transaction reporting available?

    Real-time kiosk monitoring and alert systems provide reports tailored to client requirements.

    What ID scanning equipment is manufactured?

    Kiosks designed for visitor check-in may integrate ID scanning and document verification.

    Are biometric verification devices available?

    Brackets and mounts for biometric devices such as fingerprint scanners and facial recognition readers are provided.

    Is facial recognition technology included?

    Supports integration with facial recognition biometric systems via custom mounting and housing solutions.

    What database integration capabilities exist?

    Systems integrate with facility management and security software platforms for identity and access management.

    What anti-tampering devices are available?

    Anti-tampering features such as tamper switch on readers and vandal-resistant kiosk enclosures.

    Are surveillance integration capabilities included?

    Parabit designs rugged camera housings and mounts to integrate surveillance and security hardware in casino and ATM environments.

    What motion detection systems are offered?

    Touchless radar motion sensors and human presence detectors used for facility monitoring.

    Is RFID tracking technology available?

    RFID reader systems with high frequency antennae for chip and card tracking in secure environments.

    What alarm and notification systems exist?

    Ecosystem monitor dashboard for real-time alerts and notifications in access control and kiosk management systems.

    Is biometric access control available?

    Biometric reader mounts and housing hardware support secure access control deployments.

    Are there environmental monitoring sensors?

    Light and presence sensors integrated for environmental awareness in security systems.

    What encryption and security protocols are supported?

    Support for secure TLS cloud-based centralized access control management.

    Is audit trail functionality included?

    Centralized system software provides audit logs and detailed access reporting.

    Is real-time gaming data collection supported?

    Real-time data collection and monitoring via cloud and enterprise software platforms.

    What compliance monitoring equipment exists?

    Systems provide compliance reporting and secure monitoring capabilities.

    What RFID reader systems are offered?

    RFID reader models with high-frequency antennae integrated into casino surveillance and security systems.

    Is contactless payment card support included?

    NFC-enabled access control and contactless systems supported.

    Are there access control card systems?

    Track 2 magnetic stripe card and proximity/NFC card systems in use.

    What range of RFID frequencies are supported?

    High frequency RFID for chip and card tracking in casino environments.

    Are environmentally ruggedized options available?

    Rugged, vandal-resistant housings and enclosures suited for hostile environments like casinos and outdoor ATM areas.

    Is modular design and expandability included?

    Modular product architecture allowing customization and future system adaptability.

    What communication protocols are supported?

    Ethernet, NFC, Bluetooth, TLS Cloud-based protocols.

    Is cloud connectivity available?

    Cloud-managed access control and kiosk monitoring platforms with centralized system dashboards.

    Are there remote monitoring capabilities?

    Full remote monitoring and health reporting of kiosks and access controllers via cloud platform.

    What diagnostic and maintenance features exist?

    Built-in diagnostic and alert features integrated in kiosk and access control hardware and software.

    Is equipment suitable for mobile deployments?

    Mobile kiosks and charging stations available for flexible deployment within casino environments.

    Are there indoor/outdoor variants available?

    Indoor-rated and vandal-resistant outdoor-rated kiosks and surveillance housings offered.

    What regulatory compliance certifications exist?

    Buy American Act compliant manufacturing.

    Are installation and setup services provided?

    Full integration, installation, and setup services including system design and project management.

    What training programs are available for operators?

    Training programs offered for system operation and maintenance tailored to client needs.

    Is technical documentation comprehensive?

    Comprehensive technical documentation supporting installation, integration, and maintenance.

    Are spare parts readily available?

    Spare parts available with strong supply chain management for rapid replacement.

    What warranty terms are offered?

    Manufacturer warranty terms provided, details specific per product line.

    What maintenance contracts are available?

    Maintenance service contracts with scheduled updates and rapid issue resolution options.

    Is 24/7 monitoring and support included?

    Remote device monitoring with alerts and reports, though 24/7 hotline support not explicitly confirmed.

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