VeriFone Systems, Inc. is a global payments technology company specializing in electronic payment devices, point-of-sale systems, and value-added services designed for retail, hospitality, financial, and government sectors, providing secure and scalable payment processing hardware and software solutions.
Account management kiosk manufacturers - self-service terminals; Player tracking hardware manufacturers - RFID and contactless card readers; Identity verification equipment manufacturers - integrated ID scanning and age verification software on payment terminals; Biometric authentication device manufacturers - face and palm biometric authentication integrated with payment devices; Cash handling equipment manufacturers - bill validators and ticketing solutions integrated in payment terminals.
https://www.verifone.com
VeriFone customer support available via website contact forms, phone support numbers listed per region, and email; specific contacts vary by geographic area.
VeriFone provides regional technical support phone numbers accessible via their corporate website; many offer 24/7 availability for critical issues.
Yes, VeriFone offers 24/7 support hotlines for critical technical equipment issues.
VeriFone technical support emails are accessible through their customer support portal; an example format is [email protected].
VeriFone provides field service support in major US markets including Nevada, California, and New Jersey, with certified technicians for on-site service.
VeriFone offers remote technical support capabilities including remote diagnostics, software updates, and configuration via secure connectivity tools.
VeriFone maintains regional service centers in North America, Europe, and Asia-Pacific to support global operations.
Online chat support is available on the VeriFone website for customer and technical inquiries during business hours.
VeriFone guarantees rapid response times for high-priority issues, often within the hour, depending on service agreements.
Technical support languages include English, Spanish, French, German, and additional languages tailored to regional markets.
Available with coverage in key gaming and retail hubs, offering installation, repair, and maintenance services.
Available with expedited response times for urgent hardware repair needs.
Founded in 1981.
Founded by William "Bill" Melton; currently owned by Francisco Partners, a private equity firm.
United States.
Started as a manufacturer of credit card readers; expanded to advanced POS terminals with proprietary operating systems and encryption software; significant growth in electronic payment processing hardware and software through over 40 years of innovation.
VeriFone operates manufacturing and service facilities across multiple countries globally including the United States, Mexico, and parts of Asia.
VeriFone products hold PCI PTS 5.X security certification, FCC certification, Underwriters Laboratory (UL) safety approvals, and comply with ISO standards.
PCI Security Standards Council, FCC, Underwriters Laboratory, Payment Card Industry (PCI), and various national telecommunications authorities.
United States (Nevada, California, New Jersey), Canada, European Union countries, Australia, Brazil, United Kingdom, Germany, Netherlands.
ISO 9001 certified for quality management systems.
Utilizes GLI, BMM, and other accredited third-party laboratories for equipment validation and certification.
PCI, EMVCo, PCI PTS certification; supports GLI and BMM certifications for casino systems.
Partnerships with major casino operators and gaming venues globally for deploying their payment and identification solutions.
Regular participant in Global Gaming Expo (G2E) and other major industry events.
Recipient of multiple innovation and security awards in payment technology.
Strong reputation for secure, reliable, and user-friendly payment hardware with over four decades of continuous innovation.
Positive feedback citing high reliability, security features, and adaptability for retail and gaming environments.
Independent evaluations highlight VeriFone's robust encryption, flexibility, and multi-payment format support.
Emphasized benefits include seamless integration, multi-application support, and compliance with demanding regulatory requirements.
Few reported issues; occasional firmware update requirements noted.
Generally high, with commendations for responsiveness and knowledgeable support staff.
User-friendly interfaces with touchscreens and color displays; supports intuitive customer interaction.
Customers report favorable ROI due to enhanced transaction speed, security, and compatible multi-application platforms.
Widely recommended for scalable payment solutions in retail and gaming sectors.
Published case studies of deployments in retail, hospitality, and gaming venues detailing improved payment processing and identity verification.
Compliant with major US and international licensing requirements for payment and identity verification hardware.
Supports redundant communication channels and failover options in network-enabled devices.
Configurable for casino floor environments including age verification and player tracking integration.
High uptime reliability designed for continuous operation in retail and gaming environments.
Devices range from 3.5” HVGA color capacitive touchscreens to larger 7” WVGA touchscreen displays.
Supports multiple languages adaptable via software settings for international deployments.
Capacitive touchscreen with Gorilla Glass protection on select models.
Accepts EMV chip, magstripe, NFC/contactless, mobile wallets, QR code payments, and PIN entry.
Supported through integrated ticket printers and scanner peripherals.
Includes accessible interface design compliant with ADA standards on selected models.
Thermal printers with speeds up to 30 lines per second, supporting 40 mm paper rolls.
HVGA, WVGA color displays with touch capability.
Integrated RFID and contactless card readers supporting player tracking and loyalty programs.
Countertop and portable point of sale terminals including V400c, V200c, P400, P200, MX series.
Support for integrated cash handling with bill validators and ticket redemption peripherals.
Supports multiple currencies via software and hardware configurations.
Triple track magnetic stripe readers, EMV chip readers, NFC/contactless readers.
Enabled through cloud connectivity and merchant management software.
Integrated card readers capable of reading driver's licenses and identity cards with magnetic stripe and 2D barcode support.
Face and palm biometric authentication modules integrated into payment devices.
Age verification software enables scanning and authentication of driver’s licenses and ID cards across USA and Canadian provinces.
Supported via VeriFone biometric solutions for secure authentication.
Age verification software supports robust alcohol and tobacco sales compliance via ID scanning and validation.
Portable payment and scanning devices like the Vx670 support mobile verification functions.
Supports integration with merchant databases and compliance software for banned or VIP customer tracking.
Real-time processing speed suitable for retail and gaming transaction environments.
Products include security features to prevent tampering and unauthorized access.
Utilizes RFID and NFC technology for secure card reading and player tracking within casino environments.
Age verification software assists in detecting fake or altered IDs.
PCI PTS 5.X approved end-to-end encryption, tokenization, and secure payment protocols.
Supports audit trails for transactions and age verification records as part of compliance solutions.
Integrated with select payment terminals capable of accepting multiple bill denominations.
Ticket redemption functionality supported on integrated peripherals and self-service kiosk solutions.
Full support for mobile wallets including Apple Pay, Google Pay, and other NFC-based payment methods.
Supports RFID and card reader components that interface with casino loyalty and player tracking systems.
Enabled via cloud connectivity and secure merchant management platforms.
Supports integration with third-party loyalty card programs through application platforms.
Certified RFID reader solutions covering standard read ranges for casino environments.
NFC and contactless payment protocols supported across product lines.
Thermal receipt printers with 30 lps speed, 40 mm paper compatibility.
Supported with standard thermal paper rolls designed for retail and gaming tickets.
Ticket validation integrated into all-in-one terminals supporting fast scanning and processing.
Integrated voucher printing capabilities with secure print and anti-fraud measures.
Designed for energy efficiency with typical operating power within standard POS device ranges.
Ethernet, WiFi (2.4 and 5 GHz), Bluetooth 4.2 BLE, 4G LTE, USB.
Enabled via secure endpoints for remote device management and transaction processing.
Supports remote diagnostics, software updates, and alert notifications.
Built-in diagnostic tools and monitoring features for proactive maintenance.
Offers portable payment terminals suitable for mobile retail and hospitality environments.
PCI PTS 5.X, FCC, UL, EMVCo, GLI, BMM certifications.
VeriFone provides professional installation and setup assistance through certified service partners.
Comprehensive operator and technician training programs available, including online resources and on-site training.
Extensive, clear, and detailed documentation including user manuals, SDKs, and integration guides.
Spare parts widely available through VeriFone and authorized distributors globally.
Standard manufacturer warranty with options for extended coverage and service contracts.
Financing and leasing options available for qualified customers through VeriFone and its partners.
VeriFone offers trade-in and upgrade programs to facilitate equipment lifecycle management.
Maintenance service contracts with various coverage levels offered.
24/7 monitoring and proactive support services available for critical systems.
