What is the official website of the payment service?
The official website for WorldCoin (WDC) payment service is https://worldcoin.global
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Where can I find the customer support contacts?
Customer support contacts are available within the World App and on the official website's support pages.
What is the hotline phone number?
No verified public hotline phone number is available for WorldCoin (WDC) customer support.
Is there a toll-free support number?
There is no verified toll-free support number publicly listed for WorldCoin (WDC).
What is the email address for technical support?
No specific verified technical support email address for WorldCoin (WDC) is publicly available.
Are there separate emails for different types of inquiries?
There is no publicly available information confirming separate email addresses for different types of WorldCoin (WDC) inquiries.
Where can I find the online chat support?
Online chat support is available 24/7 through the World App in English, Spanish, and Portuguese.
Does the chat support work 24/7?
Yes, chat support in the World App operates 24/7 in selected languages.
Is there support through messengers (Telegram, WhatsApp)?
There is no confirmed official support via Telegram or WhatsApp for WorldCoin (WDC).
What are the support working hours?
Chat support works 24/7; other formal support channels do not specify hours.
Does support work on weekends and holidays?
Yes, 24/7 chat support includes weekends and holidays.
Are there regional offices for in-person visits?
No official public information confirms regional offices available for in-person visits.
Where are the physical offices located?
Physical office locations are not publicly disclosed.
Can I schedule a personal meeting?
There is no public information about scheduling personal meetings with WorldCoin representatives.
Are there representatives in different countries?
No publicly confirmed international representative offices or contacts are listed.
In which languages is support available?
Customer support is available at least in English, Spanish, and Portuguese.
How quickly does support respond to requests?
Chat support responds instantly; email or ticket response times are not publicly detailed.
Is there a priority system for VIP clients?
There is no publicly known priority support system for VIP clients.
Can I request a callback?
Callback services are not publicly available.
When was the payment service founded?
WorldCoin (WDC) was founded and launched in May 2013.
Who is the founder and owner of the service?
The original WorldCoin (WDC) project founder details are limited; Worldcoin (WLD) related to Tools for Humanity has named CEO Alex Blania, but WDC is a separate entity.
In which country is the company registered?
The registered country for WorldCoin (WDC) is not publicly stated; the related Worldcoin (WLD) project is operated by Tools for Humanity, registered in the US.
What is the development history of the payment service?
WorldCoin (WDC) is the 9th longest-running blockchain since 2013, notable for its fast-speed transactions, use of Scrypt and AuxPoW mining.
Have there been major updates or rebranding?
WorldCoin (WDC) has not been rebranded but has integrated AuxPoW and LWMA difficulty algorithms; distinct from the newer Worldcoin (WLD) biometric identity project.
Who sits on the company's board of directors?
No publicly available information discloses the board of directors for WorldCoin (WDC).
Are there investors or partners in the service?
Specific investors or partners for WorldCoin (WDC) are not publicly identified; Worldcoin (WLD) project has various supporters.
Does the company participate in stock trading?
WorldCoin (WDC) is a cryptocurrency and not a publicly traded company.
What is the company's market capitalization?
The market cap is approximately a few million USD; exact current data fluctuates with market; WDC price last known low with limited liquidity.
Are there subsidiary companies or branches?
No information on subsidiaries or branches for WorldCoin (WDC).
What licenses does the payment service have?
There is no publicly verified licensing information specific to WorldCoin (WDC) payment service.
In which jurisdictions does the service operate officially?
WorldCoin (WDC) operates globally without explicitly stated licensed jurisdictions.
Are there licenses for cryptocurrency operations?
No publicly available specific cryptocurrency license details for WorldCoin (WDC).
Does the service comply with AML/KYC requirements?
Industry best practice is compliance with AML/KYC in jurisdictions of operation; no specific data for WDC.
Are there security certificates (PCI DSS, etc.)?
No PCI DSS or equivalent security certifications publicly documented for WorldCoin (WDC).
Has the service undergone security audits?
No official public record of security audits for WorldCoin (WDC); related projects like Worldcoin (WLD) have third-party audits.
Is there insurance for client funds?
There is no publicly stated insurance coverage for client funds with WorldCoin (WDC).
Which international standards does it comply with?
No specific international compliance standards are publicly stated.
Have there been any regulatory fines or violations?
No publicly reported regulatory fines or violations for WorldCoin (WDC).
Where can I find real reviews about the service?
User reviews can be found on Trustpilot, Reddit, and app store reviews for World App.
What are the main user complaints?
Common complaints include difficulty withdrawing funds, poor support response, and app technical issues.
What do users most often praise the service for?
Users praise the concept of fast transactions and the vision for decentralized currency.
Are there issues with fund withdrawals?
Yes, users report withdrawal delays and occasional inability to withdraw funds.
Is the interface convenient according to users?
The interface has mixed reviews; some find it usable, others report bugs and confusing navigation.
Are clients satisfied with transaction speed?
Transaction speeds are generally praised as fast (about 60 seconds or less per transaction).
Do users recommend this service?
Recommendation rates are low due to service and support issues.
How do experts assess the service's reliability?
Experts recognize WorldCoin (WDC) as a longstanding technical project but highlight risks of user support and liquidity.
Are there industry awards and recognitions?
No significant industry awards or recognitions are publicly recorded for WorldCoin (WDC).
Does the service participate in payment system rankings?
WorldCoin (WDC) is not prominently listed in major traditional payment system rankings.
Are there recommendations from financial regulators?
There are no known official recommendations from financial regulators regarding WorldCoin (WDC).
What reputation does the service have among partners?
Partner reputation is unclear; no prominent mainstream partners publicly associated.
How do they evaluate solution innovation?
The project is noted for early blockchain innovation and long-term survival since 2013.
Are there quality service certificates?
No quality certification is publicly documented.
Does the company participate in industry conferences?
No public participation record at major industry conferences.
How does the service position itself in the market?
Positioned as a fast, decentralized cryptocurrency for everyday transactions.
Which fiat currencies does the service support?
Fiat integration is minimal; primarily dependent on third-party exchanges and wallets.
Are cryptocurrencies supported? Which ones specifically?
WorldCoin (WDC) is a cryptocurrency itself; no native support for others within the service.
Is there a proprietary cryptocurrency or token?
WorldCoin (WDC) coin is the original proprietary cryptocurrency.
Can currencies be converted within the service?
Direct currency conversion within the native WDC service is limited; external exchange needed.
What exchange rates are used for conversion?
Exchange rates depend on third-party exchange markets.
How often are exchange rates updated?
Rates update in real time on exchange platforms.
Are stablecoins supported?
Stablecoin support is not directly part of WorldCoin (WDC); but related World App supports USDC.
Can exotic currencies be handled?
Not specifically; depends on external exchange integrations.
Are there currency restrictions in different countries?
Restrictions depend on country-specific cryptocurrency regulations.
What types of transfers does the service support?
Supports peer-to-peer transfers on blockchain; mining transactions.
Can transfers be made between service users?
Yes, users can transfer WDC between wallets.
Are transfers to bank cards supported?
Direct transfer to bank cards is not natively supported; external exchange needed.
Can money be transferred to bank accounts?
Same as cards; requires external conversion to fiat.
Is bill payment available?
No bill payment service is offered directly by WorldCoin (WDC).
Are recurring payments supported?
Recurring payments are not supported.
Can automatic transfers be set up?
No automation of transfers is available.
Is payment scheduling available?
No scheduling features are offered.
Are group payments supported?
No group payment functionality exists.
Can payment links be created?
No payment link creation feature is available.
What are the minimum transaction amounts in the service?
Minimums depend on blockchain transaction fees; typical wallet minimum around a few WDC decimals.
What are the maximum amounts that can be transferred?
Maximums depend on wallet and miner fee settings; no fixed service limit.
Are there daily limits on operations?
No specific daily operation limits publicly disclosed.
What monthly and annual limits are in effect?
Not publicly stated.
Can limits be increased? How?
No official limit increasing procedures.
Do limits differ for verified users?
No verification system for WDC wallets to affect limits.
Are there restrictions for new accounts?
No account restrictions beyond blockchain standard processing capacities.
Do special limits apply in different countries?
Country limits depend on local exchanges and regulations, not WDC itself.
Can operations be temporarily blocked?
Transactions may be blocked for technical or regulatory reasons by third parties.
Are there limits on the number of daily operations?
No known daily transaction count limits.
What are the minimum amounts for account funding?
No funding in fiat; funding depends on acquiring WDC tokens from exchanges.
What methods of funding are supported?
Funding via purchase on cryptocurrency exchanges.
Are there fees for funding?
Exchange deposit fees apply depending on fiat or crypto deposit methods.
What are the minimum funding amounts?
Minimum depends on exchange platform thresholds.
How quickly are funds credited when funding?
Cryptocurrency deposits usually process within minutes after network confirmations.
How can money be withdrawn from the system?
Withdraw by transferring WDC tokens to external wallets or exchanges for conversion.
Are there fees for fund withdrawal?
Withdrawal fees depend on blockchain miner fees.
How long does withdrawal take?
Withdrawals typically take several minutes to an hour depending on network.
What withdrawal limits are set?
Limits depend on exchange or wallet rules, no inherent WDC limits.
How quickly are funds credited when funding with a card?
Not applicable, funding with cards happens on third-party exchange platforms.
How long does a bank transfer take?
Bank transfer timing depends on third-party fiat on/off ramps.
How quickly do cryptocurrency transfers arrive?
Transfers usually confirmed within about 30-60 seconds.
Are transfers between users instant?
Transfers recorded on blockchain in about 30 seconds but appear near-instant.
Are there delays when funding on weekends?
Crypto network transfers operate 24/7; fiat funding may delay on weekends.
Do holidays affect funding speed?
Fiat on/off ramps affected by holidays; crypto blockchain not.
Can crediting be accelerated for a fee?
Some exchanges offer priority processing for fees; not direct in WDC.
What determines the speed of funding processing?
Network congestion and miner fees.
Are there notifications about funding status?
Wallets and apps usually provide status notifications.
What to do if funding takes too long?
Contact exchange or wallet support; blockchain transactions occasionally delayed due to congestion.
How quickly are withdrawal requests processed?
Withdrawals usually processed within minutes on blockchain.
How long does card withdrawal take?
Depends on third-party exchange and bank processes.
How quickly do bank transfers arrive?
Depends on bank and intermediary systems, typically 1-5 days.
Are cryptocurrency withdrawals instant?
Withdrawal to wallets are completed in about 30-60 seconds after confirmations.
Are there withdrawal delays on weekends?
Crypto withdrawals unaffected; fiat withdrawals depend on banks.
Do holidays affect withdrawal speed?
Fiat withdrawal speed can be slowed by holidays.
Can withdrawal be accelerated for an additional fee?
Some exchanges provide express withdrawal for added fees.
What determines withdrawal processing time?
Exchange policies, bank processing, and blockchain confirmation times.
Are there notifications about withdrawal status?
Many wallets and exchanges provide status updates and notifications.
Can a withdrawal request be canceled?
Withdrawal cancelation depends on exchange policies; blockchain transactions generally irreversible.
How to register with the payment service?
Users register by creating cryptocurrency wallets and accounts on exchange platforms or in World App.
What data is needed to create an account?
Typically email, phone number, and password; verification may require ID documents on exchanges.
Can registration be done without email?
Email is usually required; some platforms allow phone number registration.
Is phone confirmation required during registration?
Often required for security and verification.
Are there age restrictions for registration?
Minimum age is typically 18 years; may vary by jurisdiction.
Can a corporate account be created?
Corporate accounts are typically handled by exchanges, not by WDC wallets directly.
Is it required to provide real data?
Real data required for KYC especially on exchanges for fiat-to-crypto operations.
Are there country restrictions for registration?
Country restrictions apply mainly to exchanges and some wallet services.
How long does account activation take?
Activation is immediate for wallets; KYC verification on exchanges may take hours to days.
What verification levels exist?
Exchanges offer tiers from unverified to fully verified with increasing limits.
What documents are required for basic verification?
Government-issued ID, proof of address often required.
Are documents needed for full verification?
Yes, enhanced verification requires additional documents such as utility bills.
Are digital copies of documents accepted?
Yes, digital uploads are standard.
How long does the verification procedure take?
Typically from minutes up to several days depending on the provider.
Can the service be used without verification?
Basic wallet use without verification is possible, but limits and features may be restricted.
What restrictions apply to unverified users?
Unverified users face limits on transaction volumes and fiat currency operations.
Is address confirmation required?
Yes, often required for full verification.
Is a selfie with documents required?
Frequently required for enhanced identity verification.
How often do documents need to be updated?
Typically every 1-3 years or upon significant changes.
What encryption technologies does the service use?
Encryption includes cryptographic hashing, TLS for data transit, and blockchain cryptography.
Is two-factor authentication supported?
Two-factor authentication (2FA) is supported on wallets and exchanges.
Are there SMS confirmations for operations?
SMS confirmations are common for security on account actions.
Is biometric authentication supported?
Worldcoin (WLD) uses iris biometrics; WDC does not natively support biometrics.
Is blockchain technology used?
Yes, WorldCoin (WDC) operates on its own Scrypt-based blockchain.
Is there a multi-level security system?
Security includes multiple layers such as encryption, 2FA, wallet encryption.
How is user personal data protected?
Data protection relies on encryption, decentralized storage, and user-controlled keys.
Is cold storage used for cryptocurrencies?
Cold storage is industry best practice for custodial providers; individual wallets rely on user control.
Is there DDoS attack protection?
Platforms supporting WDC typically implement DDoS protection; specifics not disclosed.
Are regular security audits conducted?
No official public security audits for WDC; related projects have audits.
What anti-phishing protection measures are provided?
Anti-phishing best practices are advised; no dedicated WDC system publicly described.
Is there a suspicious activity detection system?
Exchanges handling WDC usually implement such systems; no direct data.
How does the service combat money laundering?
AML controls are applied mainly on exchanges and fiat gateways.
Is there blocking of suspicious accounts?
Suspicious account blocks are enforced by exchanges or wallet providers.
What to do when fraud is detected?
Users should report to platform support; authorities if necessary.
How to report suspicious activity?
Reporting mechanisms are provided by exchanges or wallet support channels.
Is there compensation for damage from fraudsters?
Compensation policies vary; often limited for decentralized crypto services.
What user rights exist for disputed transactions?
Users can dispute on centralized platforms; blockchain transactions are irreversible.
How to dispute account blocking?
Disputes handled via platform support and compliance channels.
Is there insurance against cyber attacks?
No public cyber insurance is disclosed specifically for WDC service.
What fees does the service charge for transfers?
Transfer fees are miner fees paid to the blockchain network.
Are there fees for account funding?
Funding fees depend on deposit method on exchanges or wallet services.
Are fees charged for fund withdrawal?
Withdrawal fees depend on blockchain network fees and exchange policies.
Are there fees for currency conversion?
Currency conversion fees depend on exchange platform.
Are there fees for account inactivity?
No public inactivity fees for WDC wallets.
Are there account maintenance fees?
No maintenance fees in typical WDC wallets.
Are fees charged for operation cancellation?
No fees for operation cancellations usually; depends on platform.
Are there fees for expedited operations?
Miner fees can be increased to expedite transaction mining.
Are there hidden fees?
Transparent fee disclosures are best practice; no hidden fees explicitly reported.
How are fees calculated for large amounts?
Fees are usually proportional to network load, not amount.
Are there different tariff plans in the service?
No tariff plans for basic blockchain transactions.
What advantages does VIP status provide?
No VIP programs exist for WDC.
How to get preferential conditions?
Not applicable; basic blockchain service is uniform.
Are there free operations per month?
Wallet transactions usually pay standard miner fees without free quotas.
Are there discounts for active users?
No discounts publicly offered.
Are there corporate tariffs?
Not applicable.
Can individual conditions be obtained?
No individual contract terms.
Do promotional codes work for fee reduction?
No promo codes exist for WDC fees.
Are there cashback programs?
No cashback programs exist.
Are there discounts for transaction volumes?
No volume discounts offered.
Is there an official mobile application?
Yes, the World App supports Worldcoin tokens, including WLD and Ethereum protocols.
On which platforms is the application available?
World App is available on iOS and Android.
What functions are available in the mobile application?
The app offers wallet functions, transaction history, identity proof with World ID, notifications, and 24/7 chat support.
Does functionality differ from the web version?
The World App focuses on mobile experience; functionality may vary from desktop wallets.
Is Touch ID/Face ID supported?
Biometric authentication is supported on mobile devices for app security.
Can the application work offline?
No; the app requires an internet connection to interact with the blockchain.
Are there push notifications about operations?
Yes, push notifications are supported.
Is dark theme supported?
Dark mode is available in the app.
How often is the mobile application updated?
Updates occur periodically, approximately every few months.
Are there beta versions of the application?
Beta versions availability is not publicly documented.
Is the web interface of the service convenient?
The web wallet interfaces have standard usability but with mixed user feedback.
Is responsive design supported?
Web interfaces generally support responsive design.
In which languages is the interface available?
Interfaces are commonly in English, Spanish, and Portuguese.
Is there a night mode for the website?
Some wallet web interfaces support dark mode.
Are hotkeys supported?
Keyboard shortcuts are generally not prominently supported.
Can data be exported?
Wallets commonly support exporting transaction histories and private keys.
Is there an API for developers?
No official public API specifically for WorldCoin (WDC) documented.
Is integration with other services supported?
Integration occurs indirectly via third-party exchanges and wallets.
How often is the web interface updated?
Web platforms receive periodic updates as needed.
Are there virtual cards in the service?
No virtual cards associated with WorldCoin (WDC).
Can disposable cards be created?
Not available.
Is multi-currency account functionality supported?
No native multi-currency accounts; users manage WDC separately.
Are there investment products?
No official investment products tied to WorldCoin (WDC).
Can interest be earned on balance?
No interest-bearing accounts exist.
Are there credit products?
No credit or lending products offered.
Is P2P trading supported?
P2P trades can be done via blockchain transfers.
Can cryptocurrencies be bought/sold?
WDC can be bought and sold on supported exchanges.
Is there acquiring for business?
No official payment acquiring services.
Are mass payouts supported?
No mass payout services.
Is there a loyalty program in the service?
No loyalty programs.
How are bonus points earned?
Not applicable.
Is there cashback for operations?
No cashback.
Are there referral programs?
No verified referral programs.
What privileges do VIP clients have?
Not applicable.
Are there seasonal promotions and offers?
No known seasonal offers.
Can premium status be obtained?
No premium status available.
Are there partner discounts?
No partner discounts.
Are there corporate loyalty programs?
No such programs.
Does the service allow operations with online casinos?
There is no direct service support or restrictions publicly specified for online casino transactions.
Are there restrictions on gambling transactions?
Gambling transaction policies depend on local laws and exchange rules.
Can accounts be blocked for casino play?
Account blocking depends on service and legal compliance.
How does the service view gambling?
No official position published.
Are there special conditions for gambling?
No public data.
Are casino transactions tracked?
Blockchain transactions are public and traceable.
Can operations with gambling sites be hidden?
Blockchain is transparent by design.
Are there notifications about gambling expenses?
No specific notifications.
Are there special fees for gambling operations?
No special fees publicly applied.
Can limits be set on gambling?
No such feature exists.
Is there a self-exclusion function?
Not available.
Can access to gambling sites be restricted?
Not a service function.
Is gambling expense control supported?
Not supported.
Are there notifications about limit exceedance?
Not applicable.
Can operations with casinos be blocked?
No explicit blocking functions.
Is there gambling expense statistics?
Not available.
Can help be obtained for gambling addiction?
Not through the service.
Is there partnership with player assistance organizations?
None known.
How to set up gambling expense notifications?
Not available.
Which online casinos accept this payment method?
No official list.
Are there exclusive partnerships with specific casinos?
None known.
Do conditions differ when used in different casinos?
No public data.
Are there special bonuses for using this method in casinos?
None public.
Can the method be used for both deposits and withdrawals in casinos?
Not explicitly supported or documented.
Are there geographic restrictions for casino usage?
Subject to regulation in user jurisdictions.
How do casino operators typically process transactions from this method?
Not publicly documented.
Are there typical processing times when used with casinos?
Blockchain confirmed times apply, approx. 30-60 seconds.
Do casinos usually charge additional fees for this method?
No public information.
Are there any known compatibility issues with major casino platforms?
No known issues documented.