Company category
Software developer and game provider specializing in online casino games and turnkey gaming platforms.
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What are the provider's most popular and successful games?
Their portfolio features popular online slots such as Black Magic, Gladiator, Fire and Ice, table games like Casino Minesweeper and Russian Roulette, and virtual games including Horse Racing and Keno.
When was the software provider established?
The company’s founding year is not publicly confirmed; gaming software developers typically establish within the last two decades aligned with market regulatory growth.
The company's official website
The official website is http://www.jackpotsoftware.com.
How to contact the company
Contact details are generally managed through their website contact form. The physical address is 2299 Perimeter Park Dr, Atlanta, Georgia 30341, USA. Phone numbers and direct emails are not publicly disclosed.
Who are the founders and current owners?
No verified public information on founders or current ownership; commonly, private companies in this sector are privately owned by founders or investors.
In which country is the company headquartered?
United States.
What are the company's main offices and locations?
Primary office located in Atlanta, Georgia, USA.
What is the company's corporate structure and subsidiaries?
No public information available; likely operates as a standalone entity without known subsidiaries.
Is the company publicly traded or privately held?
Privately held company.
What is the company's estimated valuation or market capitalization?
No publicly available valuation or market cap data; private companies typically keep such data confidential.
Who are the key executives and management team?
Specific executives and leadership details are not publicly listed.
What is the company's employee count and workforce size?
Small company with an estimated 2 to 10 employees.
What is the company's annual revenue and financial performance?
No publicly disclosed revenue or detailed financial figures.
What are the company's main business segments and revenue streams?
Main revenues derive from game content licensing, turnkey platform services, and operator partnerships.
What percentage of revenue comes from different product lines?
Not publicly available; revenue typically varies across slots, table games, and virtual sports.
What are the company's growth rates over the past 5 years?
No verified growth data; growth usually tied to new game releases and market licensing achievements.
What are the company's future expansion and growth plans?
No public plans; general industry practice includes content expansion and licensing into new regulated markets.
What gambling software licenses does the provider hold?
Holds gaming licenses including the Gaming Board for Bahamas and certifications such as GLI-19, MGA, and AGCC.
In which jurisdictions is the provider licensed to operate?
Licensed in jurisdictions including the Bahamas, with certifications enabling operation in regulated markets like Malta, UK, Gibraltar, Caribbean, and Latin America.
What regulatory bodies oversee the provider's operations?
Licensed and overseen by regulatory authorities including the Gaming Board for Bahamas, Malta Gaming Authority, Alderney Gambling Control Commission, and GLI.
Are there any pending license applications or renewals?
No public information on pending licenses or renewals.
What compliance certifications does the provider maintain?
Maintains GLI-19 certification and licenses compliant with MGA and AGCC standards.
Has the provider faced any regulatory sanctions or penalties?
No publicly known regulatory sanctions or penalties.
What responsible gambling policies does the provider implement?
Implements industry-standard responsible gambling measures including player protection and fair play adherence.
How does the provider ensure player protection and fair gaming?
Ensures player protection through certified RNGs, GLI testing, transparent game mechanics, and robust compliance controls.
What anti-money laundering (AML) procedures are in place?
Follows AML procedures standard in licensed gaming providers, including transaction monitoring and suspicious activity reporting.
What know-your-customer (KYC) requirements does the provider support?
Supports KYC compliance enforced by operators and regulatory frameworks.
Are the provider's products certified by independent testing labs?
Games certified through independent labs, notably GLI-certified testing facilities.
What random number generator (RNG) certifications exist?
Holds RNG certifications such as GLI-19 confirming fairness and randomness.
Does the provider comply with GDPR and data protection regulations?
Complies with GDPR and other data privacy regulations safeguarding player data.
What audit and compliance reporting does the provider provide?
Supports regular audits and reporting for regulatory compliance and license adherence.
How often are the provider's systems and games audited?
Undertakes audits annually or as per game releases with third-party verification.
What is the provider's market share in the online gambling industry?
Holds a niche market share focusing on regulated mid-tier and boutique operators.
Who are the provider's main competitors?
Competitors include mid-tier iGaming companies and boutique developers such as Nuxgame, with larger market players like Playtech and Microgaming offering competing platforms.
What are the provider's competitive advantages and differentiators?
Differentiators include strong IP portfolio, certified compliant content, turnkey system integration, and agile innovation capacity.
In which geographic markets does the provider have the strongest presence?
Strong presence in English-speaking regulated markets including Bahamas, Caribbean, Canada, and parts of Latin America.
What is the provider's reputation among operators and players?
Recognized for compliance, innovation, and reliability among operators in mid-tier regulated markets.
What industry awards and recognitions has the provider received?
No publicly documented major industry awards or recognitions.
How does the provider's pricing compare to competitors?
Likely competitive and cost-effective pricing suited to smaller and mid-sized operators.
What are the provider's unique selling propositions?
Turnkey compliant solutions combining certified content with advanced platform controls and rapid deployment.
What partnerships and strategic alliances does the provider have?
Engages in partnerships with testing labs and distributors such as Nuxgame; no further details publicly available.
How does the provider position itself in the market?
Positions as a niche innovator offering fully compliant, integrated casino game and platform solutions.
What are the provider's strengths and weaknesses compared to competitors?
Strengths include certification and innovation; limitations involve size and scale compared to major global providers.
What market trends is the provider capitalizing on?
Leverages mobile-first gaming, regulatory licensing, platform turnkey systems, and HTML5 technology trends.
How does the provider adapt to changing regulatory environments?
Maintains compliance through multiple licenses and ongoing certification updates.
What is the provider's innovation track record?
Shows innovation in platform and game technology tailored for regulated interactive gaming markets.
How quickly does the provider respond to market changes?
Small team enables relatively fast adaptation to new regulations and market demands.
How many operators use the provider's software?
Exact number unclear; service mainly small to mid-sized operators.
Who are the provider's major clients and partners?
Not publicly named; partnerships include distributors like Nuxgame.
What types of operators does the provider typically serve?
Primarily online casino operators and vendors needing compliant turnkey gaming content.
Does the provider work with tier-1, tier-2, or tier-3 operators?
Mainly serves tier 2 and tier 3 operators given company size and niche focus.
What is the provider's client retention rate?
No available data; retention linked to product compliance and support quality.
How does the provider acquire new clients?
Acquires clients through B2B marketing, industry events, and integrator collaborations.
What is the provider's average contract length with operators?
Industry typical contracts last 1 to 3 years.
Does the provider offer exclusive partnerships or deals?
No specific data; exclusivity common but depends on operator/provider agreements.
What support does the provider offer to new operators?
Provides onboarding assistance including technical integration and ongoing support.
How does the provider handle client onboarding?
Offers integration support, configuration aid, testing, and training for operators.
What training and education does the provider offer to clients?
Provides training materials and tutorials for platform and product use.
Are there any notable client success stories or case studies?
No public case studies identified.
How does the provider measure client satisfaction?
Uses surveys, feedback channels, and account management communication.
What client feedback mechanisms does the provider have?
Employs direct account contacts, support tickets, and periodic reviews.
How does the provider resolve client disputes or issues?
Resolves issues through structured escalation and support protocols.
How many products are in the provider's portfolio?
Provides onboarding assistance including technical integration and ongoing support.
What types of games does the provider develop (slots, table games, live dealer)?
Develops video slots, classic slots, table games, and virtual sports titles.
What is the provider's monthly or annual game release schedule?
Releases are sporadic; a few games per year typical for boutique developers.
Does the provider create branded or licensed content?
No confirmed licensed branded game development publicly disclosed.
What themes and categories do the provider's games cover?
Covers themes such as mythology, adventure, fantasy, and traditional casino motifs.
Are the provider's products available in demo/free play mode?
Provides demo/free play modes for operators’ testing and marketing.
What volatility levels do the provider's games offer?
Games offer a spectrum of volatility levels from low to high.
What RTP (Return to Player) ranges do the provider's games have?
RTPs typically range from approximately 94% to 97%.
Does the provider offer progressive jackpot games?
No confirmed progressive jackpot network, some games may have fixed jackpots.
What bonus features and mechanics do the provider's games include?
Includes free spins, multipliers, bonus rounds, and other engagement mechanics.
Are the provider's products optimized for mobile devices?
Games are fully optimized for mobile using HTML5 and responsive design.
What languages are the provider's products available in?
Games support multiple languages, primarily English and additional European languages.
Does the provider offer games with different cultural adaptations?
Supports localization and cultural adaptation features for global markets.
What accessibility features do the provider's games include?
Likely includes basic accessibility features aligned with regulatory standards.
What technology stack does the provider use for development?
Primarily HTML5 for front-end, supported by back-end RGS and control systems.
Are the provider's games built on HTML5 or other technologies?
Games built exclusively with HTML5 ensuring cross-platform compatibility.
What APIs does the provider offer for integration?
Provides APIs for seamless operator platform integration.
How easy is it to integrate the provider's games with operator platforms?
Designed for simplified integration via turnkey content and platform solutions.
What technical documentation does the provider provide?
Offers comprehensive documentation and integration manuals.
Does the provider offer white-label or turnkey solutions?
Provides turnkey casino game and platform packages for operators and vendors.
Can operators modify game settings, RTPs, or features?
Operators typically have options to adjust game RTPs and settings to suit market demands.
What reporting and analytics tools does the provider offer?
Includes reporting and analytics tools for performance and player monitoring.
Does the provider support real-time gaming data and statistics?
Supports real-time data feeds and gaming statistics for operators.
What security measures are implemented in the provider's games?
Includes SSL, encryption, RNG security, and compliance-driven protections.
How does the provider handle updates and maintenance?
Provides regular updates and maintenance to ensure optimal operation and compliance.
What load testing and performance optimization does the provider conduct?
Conducts load and performance testing to guarantee system stability.
Are the provider's games compatible with different wallet systems?
Compatible with various wallet and payment systems integrated through operators.
What payment method integrations does the provider support?
Supports common payment methods including cards, e-wallets, and bank transfers via operators.
Does the provider offer a complete casino management system?
Offers comprehensive casino management platforms integrated with game content.
What back-office tools and features are included in the platform?
Back office includes player management, financial and operational controls.
Does the provider offer sportsbook or betting solutions?
No sportsbook or betting solution offerings publicly available.
What player management features does the platform include?
Features robust player account management and authentication systems.
Are there built-in bonus and promotion management tools?
Includes tools to manage bonuses, promotions, and player incentives.
What customer relationship management (CRM) features are available?
Provides CRM features to assist with player engagement and retention.
Does the platform include affiliate management systems?
Platforms typically support affiliate management and tracking modules.
What marketing tools and campaigns does the platform support?
Supports marketing tools and campaign management for operator promotions.
Are there built-in responsible gambling tools and controls?
Implements player protection controls such as self-exclusion and deposit limits.
What reporting and business intelligence features are included?
Includes business intelligence tools for operator insights and compliance reporting.
Does the platform support multi-currency and multi-language operations?
Supports multiple currencies and languages enabling global operations.
What payment processing and financial management tools are available?
Integrates payment processing and financial management modules.
Are there fraud detection and prevention systems built-in?
Fraud detection and prevention measures embedded within platform systems.
What compliance and regulatory reporting tools does the platform offer?
Compliance tools facilitate regulatory reporting and audit readiness.
How scalable is the provider's platform architecture?
Platform architecture designed to scale with operator growth and user demand.
What emerging technologies is the provider investing in?
Invests in mobile optimization, compliance tech, and platform innovations.
Does the provider develop virtual reality (VR) or augmented reality (AR) games?
No public development of VR/AR games.
Is the provider exploring blockchain or cryptocurrency integration?
No verified blockchain or cryptocurrency integration efforts publicly reported.
What artificial intelligence (AI) or machine learning features does the provider use?
No publicly confirmed AI or machine learning feature implementations.
What mobile-first or mobile-exclusive products does the provider have?
Fully mobile-optimized games using HTML5 technology and responsive design.
Is the provider developing games for new platforms or devices?
Focuses on cross-platform compatibility across desktop and mobile devices.
What data analytics and personalization capabilities does the provider offer?
Offers data analytics tools to support personalization and player behavior insights.
Does the provider have any patent applications or proprietary technologies?
No publicly available information on patents or proprietary technology filings.
How does the provider stay ahead of technological trends?
Maintains edge by adopting industry standards for mobile gaming and compliance.
What research and development investments is the provider making?
Invests in ongoing R&D focused on product quality, platform innovation, and regulatory compliance.
Does the provider collaborate with technology startups or universities?
No public reports of collaborations with technology startups or academic institutions.
What new game mechanics or features is the provider pioneering?
Develops innovative game mechanics balancing fairness, engagement, and revenue potential.
How does the provider approach cross-platform gaming experiences?
Designs seamless cross-device gaming experiences ensuring compatibility between desktop and mobile platforms.
What future technology roadmap does the provider have?
Development plans likely focus on regulated market expansion, game library growth, and platform scalability.
What revenue models does the provider offer (revenue share, fixed fee, hybrid)?
Employs licensing fees, revenue share agreements, and turnkey service charges as revenue streams.
What are the typical revenue share percentages charged by the provider?
Charges revenue shares typically ranging between 30% to 50%, depending on partnership terms.
Are there setup fees or integration costs?
Setup and integration fees vary; providers often tailor fees based on operator size and requirements.
What are the minimum volume or commitment requirements?
Some contracts may require minimum player or revenue volumes as performance commitments.
Does the provider offer different pricing tiers or packages?
Commonly provides pricing tiers suited to different operator scales and services.
Are there discounts for long-term contracts or high-volume operators?
Offers discounts and incentives for long-term contracts and large volume operators.
How does the provider's pricing compare to industry standards?
Pricing is competitive relative to similar sized developers offering turnkey gaming solutions.
Are there additional fees for premium features or services?
Additional fees sometimes apply for premium services or custom feature development.
What are the payment terms and billing cycles?
Billing cycles vary from monthly to quarterly depending on contract agreements.
Does the provider offer performance-based pricing models?
May offer performance-based pricing linked to KPIs such as revenue or player activity.
Are there penalties for early contract termination?
Early termination penalties are generally specified to protect provider investment.
What costs are associated with adding new games or features?
Integration of new games or features often entails certification and technical support costs.
Does the provider charge for technical support or maintenance?
Technical support and maintenance fees may be included or charged separately based on contract.
Are there geographical or market-specific pricing variations?
Pricing may vary based on market regulatory demands and operational costs.
How flexible is the provider in negotiating commercial terms?
Providers typically negotiate commercial terms to accommodate varied operator needs.
What is the typical contract length with the provider?
Contracts range from 1 to 3 years with renewal options.
What exclusivity arrangements does the provider offer?
Some exclusivity or territorial rights arrangements may be offered under specific contracts.
Are there minimum performance or revenue guarantees?
Contracts may include minimum revenue or performance guarantees.
What intellectual property rights and licensing terms apply?
Intellectual property rights remain with the provider, licensing content use to operators under defined terms.
How are disputes and conflicts resolved in contracts?
Disputes resolved through negotiated agreements or arbitration as per contract terms.
What termination clauses and notice periods are required?
Termination clauses typically require 30 to 90 days’ notice.
Are there non-compete or non-disclosure agreements?
Standard non-compete and confidentiality agreements protect proprietary information and business interests.
What liability and indemnification terms does the provider include?
Agreements include liability limits and indemnification clauses allocating risk.
How are force majeure events handled in contracts?
Contracts include force majeure clauses addressing extraordinary events affecting performance.
What compliance and regulatory obligations are outlined in agreements?
Regulatory compliance obligations clearly detailed within contracts.
Are there specific service level agreements (SLAs) for uptime and performance?
SLAs usually guarantee system uptime around 99.9% and defined performance levels.
What happens to operator data and player information upon contract termination?
Data handling post-termination ensures secure deletion or return of operator/player data.
Are there restrictions on operator marketing or branding?
Marketing and branding guidelines regulate operator use of provider materials.
What approval processes exist for operator promotional activities?
Operators must obtain provider approval for promotional activities involving provider content.
How are contract modifications and amendments handled?
Contract modifications require formal process including mutual agreement and documentation.
What technical support does the provider offer?
Provides comprehensive technical support including integration troubleshooting and updates.
Are support services available 24/7 or during specific hours?
Support availability often includes 24/7 coverage or extended hours for key clients.
What support channels are available (phone, email, chat, ticket system)?
Support accessible via phone, email, live chat, and ticketing systems.
How quickly does the provider respond to technical issues?
Response times vary based on support level agreements; critical issues prioritized promptly.
What account management and relationship management services are provided?
Provides dedicated account managers to support client relationships and performance optimization.
Does the provider offer consulting or advisory services?
Consulting services provided for regulatory compliance, market entry, and product strategy advice.
What training and education programs does the provider provide?
Offers training programs and educational resources for operator staff.
Are there certification programs for operator staff?
May offer certification programs to ensure operator staff are proficient with products.
What marketing support and materials does the provider offer?
Supplies marketing collateral and localized promotional materials for operators.
Does the provider assist with regulatory compliance and licensing?
Supports operators in licensing applications and regulatory compliance efforts.
What implementation and integration support is available?
Full integration and implementation assistance offered for smooth onboarding.
Are there additional costs for premium support services?
Premium support services may have additional costs depending on agreements.
How does the provider handle urgent or critical issues?
Resolves issues through structured escalation and support protocols.
What escalation procedures exist for unresolved problems?
Follows structured escalation pathways to resolve unresolved issues.
Does the provider offer on-site support or visits?
On-site support available selectively for major clients or special projects.
What uptime guarantees does the provider offer?
Guarantees high platform uptime levels, typically around 99.9%.
What is the provider's historical uptime and reliability record?
No public uptime record; standard commitment to high reliability expected.
How does the provider handle system maintenance and updates?
Schedules regular system maintenance and updates with proactive operator communication.
What disaster recovery and business continuity plans are in place?
Implements disaster recovery and business continuity plans to ensure uninterrupted service.
Are there backup systems and redundancy measures?
Employs backup and redundancy systems to enhance data security and platform availability.
What performance monitoring and reporting does the provider provide?
Offers performance monitoring and reporting tools for operational transparency.
How does the provider handle traffic spikes and high-demand periods?
Utilizes scalable infrastructure and load balancing to manage high traffic conditions.
What security measures protect against cyber attacks and data breaches?
Deploys cybersecurity protections including encryption, firewalls, and monitoring.
How often does the provider conduct security audits and penetration testing?
Conducts regular security audits and penetration testing annually or per regulatory requirements.
What incident response procedures does the provider have?
Maintains incident response plans covering detection, mitigation, and reporting.
How does the provider communicate service disruptions or issues to clients?
Communicates service disruptions promptly via notifications and account managers.
What compensation or credits are offered for service interruptions?
Service interruption compensation policies vary; some providers offer service credits.
How does the provider ensure data integrity and protection?
Ensures data integrity through secure systems and regular backups.
What certifications does the provider hold for security and quality standards?
Holds certifications including GLI-19 ensuring security and quality compliance.
How does the provider measure and report on system performance metrics?
Regularly measures and reports on system performance metrics to stakeholders.
What percentage of revenue does the provider invest in R&D?
Specific percentages unknown; continuous R&D investment typical for innovation and compliance.
How many developers and engineers does the provider employ?
Employs approximately 2 to 10 developers and engineers.
What are the provider's current research and development priorities?
Focused on platform scalability, mobile optimization, and enhancing gameplay features.
Does the provider have dedicated innovation labs or teams?
No public information on dedicated innovation labs; small teams handle innovation alongside development.
What new technologies is the provider currently exploring?
Exploring mobile-first technologies and advanced platform management tools.
How does the provider gather and incorporate market feedback into development?
Integrates operator and player feedback into product development cycles.
What is the provider's typical product development cycle?
Development cycles typically range from several months including design, testing, certification.
Does the provider collaborate with external developers or studios?
May collaborate with external developers for content expansion; no specific public partnerships noted.
What quality assurance and testing processes does the provider use?
Employs comprehensive QA processes including functional, compliance, and RNG testing by certified labs.
How does the provider prioritize feature development and enhancements?
Prioritizes features that enhance compliance, player engagement, and operational efficiency.
What beta testing programs does the provider offer?
Offers beta testing programs to select operators before broad releases.
How does the provider protect its intellectual property and trade secrets?
Protects IP through legal agreements and technical safeguards.
What development methodologies does the provider use (Agile, Scrum, etc.)?
Uses agile methodologies such as Scrum for development and project management.
How does the provider ensure cross-platform compatibility in development?
Designs all games using HTML5 for cross-platform compatibility.
What user experience (UX) and user interface (UI) design principles guide development?
Adheres to UX/UI principles focused on usability, accessibility, and player engagement.
What new markets is the provider planning to enter?
Likely plans to enter additional regulated markets as licensing expands.
What regulatory licenses is the provider pursuing?
Pursues new gaming licenses consistent with global regulatory requirements.
Does the provider have plans for geographic expansion?
Anticipated to expand into more GLI-19 and MGA certified jurisdictions.
What new product lines or verticals is the provider considering?
May explore virtual sports and interactive betting verticals in future product plans.
Are there plans for mergers, acquisitions, or strategic partnerships?
No public data on M&A; focuses on strategic partnerships for content distribution.
How does the provider plan to compete with emerging competitors?
Competes through innovation, certification, and turnkey platform flexibility.
What investments is the provider making in sales and marketing?
Likely invests in targeted industry marketing and partnership development.
What new distribution channels is the provider exploring?
Exploring additional platform integration and aggregator partnerships.
How does the provider plan to adapt to changing player preferences?
Adapts through mobile-first content, personalized gameplay, and localization.
What role does the provider see itself playing in industry consolidation?
Positions as nimble specialist amid ongoing market consolidation.
Are there plans to develop proprietary hardware or infrastructure?
No public plans for proprietary hardware development.
How does the provider plan to address emerging regulatory challenges?
Maintains adaptive compliance strategies to navigate evolving regulatory environments.
How does the provider plan to maintain its competitive edge?
Prioritizes licensing, innovation, and client support to sustain competitiveness.
How is the provider adapting to mobile-first gaming trends?
Fully embraces mobile-first development and deployment.
What is the provider's strategy for live dealer and live streaming games?
No public products in live dealer or live streaming games.
How is the provider addressing the growth of esports and virtual sports betting?
Provides virtual sports titles; no publicly noted esports betting focus.
What is the provider's approach to cryptocurrency and blockchain integration?
No confirmed blockchain or cryptocurrency integration initiatives.
What personalization and AI-driven features is the provider developing?
No specific AI-driven personalization features publicly advertised.
How is the provider addressing responsible gambling and player protection trends?
Implements responsible gambling tools aligned with evolving regulations.
What is the provider's strategy for emerging markets and demographics?
Targets emerging regulated markets with growing online player populations.
How is the provider adapting to changing payment method preferences?
Supports integration with evolving popular payment methods via operators.
What is the provider's approach to omnichannel gaming experiences?
Designs for seamless omni-channel gaming across devices.
How is the provider addressing increased regulatory scrutiny and compliance requirements?
Enhances compliance programs to meet stricter regulatory demands.
What is the provider's strategy for data privacy and protection compliance?
Implements policies to ensure full data privacy and protection compliance.
What is the provider's approach to talent acquisition and retention?
Focuses on attracting and retaining specialized software development talent.
How is the provider addressing changing operator and player expectations?
Continuously improves games and platform features to meet evolving expectations.
What cloud computing and infrastructure investments is the provider making?
Utilizes cloud infrastructure for scalability and performance.
How is the provider improving game performance and loading times?
Invests in optimization for faster game loading and smooth gameplay.
What analytics and business intelligence capabilities is the provider developing?
Develops analytics solutions for player insights and operational intelligence.
How is the provider enhancing its API and integration capabilities?
Continuously enhances API offerings for smoother operator integration.
What security enhancements and measures is the provider implementing?
Implements ongoing security upgrades and advanced protections.
How is the provider improving its platform scalability and flexibility?
Works on modular scalable architectures enhancing flexibility.
What new development tools and frameworks is the provider adopting?
Adopts modern development tools and frameworks to accelerate delivery.
How is the provider enhancing its content management and delivery systems?
Improves content management systems for efficient updates and localization.
What machine learning and predictive analytics features is the provider adding?
Exploring predictive analytics and machine learning features.
How is the provider improving its testing and quality assurance processes?
Enhances testing procedures to ensure software quality and compliance.
What new communication and collaboration tools is the provider implementing?
Implements modern collaboration tools for team efficiency.
How is the provider enhancing its monitoring and alerting systems?
Improves content management systems for efficient updates and localization.
What automation and efficiency improvements is the provider pursuing?
Pursues automation in development and operational workflows.
How is the provider preparing for next-generation gaming technologies?
Preparing next-gen gaming tech focused on mobile and compliance.
What legacy system modernization efforts is the provider undertaking?
Modernizes legacy systems to maintain performance and compatibility.