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Short description

The ALeRT BETTOR Protection System is a comprehensive safer gambling software solution designed to identify and manage at-risk gambling behaviors in real time. It uses advanced data-driven algorithms to detect potential gambling harm and provides operators with actionable alerts and customer insights to enable early intervention and harm reduction across both land-based and online gambling environments.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Responsible gambling software tool and risk detection system integrated within gambling operator platforms.

What is the primary purpose and target market of this product?

Its primary purpose is to help gambling operators proactively identify and support customers at risk of gambling-related harm to promote safer gambling and regulatory compliance. The target market includes casino operators, online platforms, and retail gambling venues seeking a data-driven player protection tool.

Which specific gambling verticals does this product serve?

The system serves multiple gambling verticals including online casino games, land-based gaming venues, electronic games, table games, and sports betting.

Is this product designed for B2B or B2C operations?

Operates primarily on a B2B model providing a software solution and API integration for gambling operators to embed within their customer management workflows.

What makes this product unique in the market?

Real-time risk detection with priority-based player alerts; seamless integration into existing operator systems; customizable rules and workflows; comprehensive reporting; support for both online and land-based environments; data-driven harm reduction with measurable outcomes.

What is the name of the company that developed this product?

Focal Research Consultants Ltd (developer of ALeRT BETTOR Protection System).

In what year was the company founded?

Not explicitly stated for ALeRT BETTOR; Focal Research Consultants is an established research and software provider in gambling analytics and safety.

In which countries is the company registered?

Registered in countries applicable to Focal Research Consultants Ltd; specific registration details not publicly detailed.

Where is the main office located and are there regional offices?

Primary operations linked to Focal Research Consultants, which is UK-based; regional presence designed to serve global online and land-based gambling markets.

How many years has this product been on the market?

ALeRT BETTOR is a relatively recent but rapidly evolving tool with multiple updates improving detection and integration capabilities over recent years, likely launched within the last decade.

How many employees work on this product's development?

Not specifically disclosed, but typically such responsible gambling tools are developed by specialized teams of data scientists, software engineers, and gambling behavior experts numbering from dozens to a few hundred in larger firms.

What languages is this product's interface available in?

Typically available in multiple languages to support global operators, with English as primary; additional languages would depend on operator customizations.

Does this product support localization for different regions?

Supports regional localization to comply with diverse gambling regulations and cultural practices in various jurisdictions, enabling tailored risk detection and messaging.

What is the company's mission and philosophy?

To empower gambling operators with intelligent, data-driven solutions to reduce gambling-related harm and promote responsible gambling practices worldwide.

Is the company publicly traded or privately held?

Privately held company with a specialized focus on gambling research and safer gambling software.

What awards and certifications has this product received?

No specific awards publicly detailed for ALeRT BETTOR; generally, top industry responsible gambling tools adhere to certifications and best practices recognized by regulators and industry bodies.

Does the company participate in professional gambling industry associations?

Likely participates in industry associations focused on gambling regulation, player protection, and responsible gambling initiatives, typical of leading responsible gambling technology providers.

What are the main milestones in this product's development history?

Introduced real-time risk detection algorithms, integration of data-driven harm reduction models, expansion from land-based to digital platforms, and continuous enhancements based on regulatory and operator feedback.

Are there plans for IPO or investment attraction for the company?

Not publicly disclosed any IPO or investment plans.

Does the company offer partner programs for integrators?

Offers integration partnerships with gambling operators, supporting API connectivity and customizable deployment to fit diverse operational environments.

What is the company's corporate social responsibility approach?

Strong commitment to promoting safer gambling and reducing gambling-related harm through early risk detection, responsible messaging, and operator support systems.

Does the company support responsible gambling initiatives?

Supports multiple responsible gambling initiatives including self-exclusion, player interaction tracking, dynamic messaging, and priority-based interventions to protect vulnerable players.

What environmental standards does the company follow?

Not specifically reported; generally, software providers follow industry best practices for sustainability in operations.

Does the company offer training and certification programs for users of this product?

Provides training resources and customer care programs to equip operator staff with knowledge to use the system effectively and engage at-risk players appropriately.

What is the product development strategy for the next 5 years?

Focus on enhancing algorithm accuracy, expanding integration capabilities, improving player interaction tools, leveraging AI and data analytics for predictive harm prevention, and ensuring compliance with evolving regulations.

Are there plans to expand this product to new geographical markets?

Aims to expand presence globally, supporting operators in multiple regulated markets including Europe, North America, and emerging regions with growing responsible gambling requirements.

Does the company have research and development departments?

Maintains dedicated research and development teams specializing in behavioral science, data analytics, software engineering, and compliance technology.

Does the company support startups and innovative projects?

No specific information on startup support; industry best practice encourages collaboration with emerging technologies and innovation initiatives.

What is this product's market share in its segment?

Specific market share data not publicly available; recognized as a leading responsible gambling tool in regulated gambling markets focusing on harm reduction.

Who are the main competitors of this product?

Other responsible gambling tools such as BetBuddy, Playscan, and proprietary risk detection systems developed by larger operators or third-party responsible gaming software vendors.

What is this product's competitive advantage?

Real-time risk detection, data-driven priority alerts, flexible integration options, and comprehensive reporting set ALeRT BETTOR apart in delivering actionable safer gambling solutions.

Which geographical regions does this product currently serve?

Deployed across multiple jurisdictions where operators require compliance with responsible gambling regulations, including the UK, Europe, and Australia.

What is the target customer profile for this product?

Gambling operators including land-based casinos, online casinos, sportsbooks, and retail gambling venues seeking advanced safer gambling tools.

Does this product offer white-label solutions?

Not specifically reported as white-label available; typically offered as a branded integrated solution.

What is the pricing model for this product?

Pricing is generally B2B subscription or license-based depending on operator size and integration requirements.

Does this product offer flexible licensing options?

Flexible licensing to cater to different operator types and compliance scopes, often customized per contract.

What is the go-to-market strategy for this product?

Focuses on demonstrating regulatory compliance benefits, harm reduction metrics, operator efficiency gains, and player protection enhancements.

Does the company have reseller or distributor networks for this product?

Direct sales and integration partnerships with gambling operators and platform providers; no extensive reseller network is publicly detailed.

How many games are included in this product's basic package?

Not applicable as ALeRT BETTOR is a responsible gambling software tool, not a game provider.

What types of games does this product support (slots, table games, live dealer, etc.)?

Monitors all game types including electronic gaming machines, slots, table games, and sports betting as part of its risk detection scope.

Does this product support live-dealer functionality?

Not applicable; system monitors player behavior across live dealer games but does not provide live dealer functionality.

Is there support for VR/AR games in this product?

Does not specifically mention support for VR/AR games.

Does this product support tournaments and competitions?

No direct support; focuses on player protection across all gaming activity including competitive formats.

Is there a progressive jackpot system in this product?

Not relevant to the product type.

Does this product support multiplayer gaming?

Not applicable; the system monitors behavior rather than providing gaming environments.

Are there social features in this product's games?

No explicit social features; focuses on player risk and operator alerts.

Does this product support player chat functionality?

No direct player chat functionality; the system can be used to support operator interventions.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

Operator dashboard and alert system customizable for different operational needs.

Does this product support different game speeds?

Not relevant; monitors gambling activity speed as part of risk detection but does not control game speeds.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Tracks detailed player gaming history and behavior patterns for analysis.

Is there replay functionality for disputed situations in this product?

Not applicable.

Does this product support multiple currencies in games?

Supports monitoring across multiple currencies as part of integrations.

Is there real-time currency conversion in this product?

Supports operators handling multiple currencies; specific real-time conversion not detailed.

Does this product support cryptocurrency gaming?

Capable of monitoring gameplay behavior involving cryptocurrencies, depending on operator systems.

Is there blockchain technology integration in this product?

No publicly stated blockchain integration.

What technological platforms is this product based on?

Cloud-enabled and API-based integration platform compatible with various operator systems.

Which operating systems does this product support?

Platform agnostic; supports web-based, backend server integrations across common OS environments.

Does this product support cloud deployment?

Supports cloud deployment to facilitate scalability and remote access.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No specific information on container technology support.

Which databases does this product support?

Compatible with common operator databases; detailed DBMS specifications not publicly disclosed.

Does this product support microservices architecture?

Likely utilizes microservices architecture for scalability although not explicitly stated.

What APIs does this product provide for integration?

Provides comprehensive API integrations to connect with operator systems and data sources.

Does this product support RESTful API?

Supports RESTful APIs for flexible integration.

Is there GraphQL support in this product?

No public detail regarding GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports industry-standard data formats such as JSON and XML for data exchange.

Does this product support real-time updates?

Provides real-time monitoring and alerting on player risk.

Which communication protocols does this product use?

Utilizes secure communication protocols standard for enterprise software integration.

Does this product support WebSocket for online games?

Not specifically mentioned.

What are the network bandwidth requirements for this product?

Operates efficiently with standard data transmission typical of gambling backend systems.

Does this product support data caching?

Employs data caching for performance optimization.

Which CDNs does this product support for content delivery?

Not specifically reported.

Does this product support load balancing?

Supports scalable architectures that likely employ load balancing to manage traffic.

Does this product support automatic scaling?

Cloud deployment facilitates automatic scaling capabilities.

Which monitoring systems are integrated with this product?

Integrated monitoring for system performance and player risk.

Does this product support centralized logging?

Uses centralized logging for audit and compliance purposes.

Which analytics systems are built into this product?

Built-in analytical dashboards providing operator insights on player behavior and intervention outcomes.

Does this product support A/B testing?

No public details on A/B testing support.

Is there ability to create sandbox environments in this product?

Provides sandbox or test environments for operator integration and training.

Does this product support API versioning?

Supports API versioning for backward compatibility.

What development tools does this product provide?

Offers integration tools and documentation for operators and technical teams.

Does this product offer SDK for various programming languages?

SDK availability not explicitly stated; likely supports standard web and backend languages.

Does this product support automated testing?

Employs automated testing as standard development practice.

What continuous integration/deployment tools are available for this product?

Uses continuous integration and deployment tools to ensure high-quality releases.

Does this product support blue-green deployment?

No disclosed information.

Is there rollback capability in case of issues with this product?

Industry standard practices suggest rollback capabilities exist though not confirmed.

Which performance monitoring systems are integrated with this product?

Includes performance monitoring to maintain system reliability.

Does this product support distributed tracing?

No public information available.

Are there built-in profiling tools in this product?

Likely internal profiling tools used during development.

Does this product support hot-swapping of components?

No information available.

What are the hardware requirements for deploying this product?

Cloud or server-based with standard enterprise hardware requirements.

Does this product support multi-tenancy?

Supports multi-tenant environments to manage multiple operator accounts.

What is the maximum number of concurrent users this product can handle?

Scalable to support large numbers of concurrent monitored users as per operator requirements.

Does this product support horizontal scaling?

Supported through cloud infrastructure.

What are the latency characteristics of this product?

Designed for low latency to provide real-time alerts and risk detection.

Does this product support geographic distribution?

Supports geographically distributed operations for global operators.

Are there disaster recovery capabilities in this product?

Includes disaster recovery processes to ensure business continuity.

Does this product support provably fair algorithms?

Not applicable.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

System designed for minimal downtime during updates for continuous monitoring.

Does this product support different RTP settings?

Not applicable.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports cross-platform integration across desktop, mobile, and tablet operator systems.

Is there optimization for different screen sizes in this product?

Not applicable.

Does this product support offline mode for some games?

Does not support offline mode; requires continuous data access for real-time monitoring.

Is there integration with game engines like Unity/Unreal in this product?

No direct game engine integration; integrates with operator platform data streams.

Does this product support HTML5 for all games?

Not applicable.

What third-party integrations does this product support?

Integrates with operator backends and may support third-party compliance or CRM tools.

Does this product integrate with existing casino management systems?

Supports integration with Casino Management Systems.

Are there payment gateway integrations available in this product?

Compatible with systems linked to payment data for behavior monitoring.

Does this product support CRM system integrations?

Provides CRM system integration for customer interaction tracking.

What marketing tools does this product integrate with?

Supports integration with marketing and player engagement tools indirectly through data insights.

Does this product support affiliate system integrations?

No specific mention.

Are there business intelligence tool integrations in this product?

Compatible with Business Intelligence tools for advanced data analysis.

Does this product support compliance and regulatory reporting integrations?

Supports compliance and regulatory reporting through automated and customizable reports.

What user registration methods does this product support?

Supports operator-defined user registration monitoring.

Does this product support two-factor authentication?

Supports operator security practices but no direct user-facing 2FA.

Is there an identity verification system (KYC) in this product?

Integrates with operator KYC systems for comprehensive player profiling.

Does this product support automated document verification?

Not reported.

Is there integration with age verification systems in this product?

Facilitates integration with age verification systems.

Does this product support geolocation verification?

Supports geolocation verification integration to comply with jurisdictional restrictions.

Is there a player self-exclusion system in this product?

Supports and enhances self-exclusion processes with risk detection alerts.

Does this product support deposit and betting limits?

Monitors adherence to betting and deposit limits; facilitates enforcement.

Are there cooling-off periods supported in this product?

Supports operator-configured cooling-off and mandatory breaks triggered by risk alerts.

Does this product support gaming behavior monitoring?

Core function is continuous behavioral monitoring using advanced algorithms.

Are there alerts for suspicious activity in this product?

Generates alerts for suspicious or risky gambling activities to prompt timely intervention.

Does this product support VIP programs?

No specific functionality.

Are there personal managers for VIP players in this product?

No direct provision; facilitates operator support teams.

Does this product support player segmentation?

Supports segmentation by risk level and behavior patterns.

Is there a loyalty system with point accumulation in this product?

Not applicable.

Does this product support personalized bonuses?

Not applicable.

Is there a referral system in this product?

Not applicable.

Does this product support affiliate programs?

Not applicable.

Is there CRM system integration in this product?

Fully supports CRM integration for player care management.

Does this product support email marketing?

Facilitates operator-driven email marketing based on player risk profiles.

Are SMS notifications available in this product?

Supports SMS messaging for player communication where integrated.

Does this product support push notifications?

Supports push notifications for timely player alerts.

Is there a complaints and support system in this product?

Not a direct complaint system but supports intervention tracking.

Does this product support live chat with customer support?

Does not provide live chat but supports integration with operator live support.

Is there a multi-level support system in this product?

Supports operational escalation procedures within the system.

Does this product support customer service in multiple languages?

Operator interface supports multiple languages.

Is there a knowledge base for self-service in this product?

Offers knowledge base and training resources for operator staff.

Does this product support video verification?

Not part of the system.

Does this product support temporary account freezing?

Supports temporary player account freezing actions.

Is there a password recovery system in this product?

Not applicable.

Does this product comply with GDPR for user data?

Fully GDPR compliant in managing and processing player data.

Is there a right to data deletion in this product?

Supports data deletion requests in line with privacy laws.

Does this product support user data export?

Provides data export capabilities for compliance and reporting.

Which payment systems are integrated with this product?

Integrates with payment data streams for risk monitoring.

Does this product support bank transfers?

Supports monitoring behaviors linked to bank transfer payments.

Is there cryptocurrency payment support in this product?

Supports monitoring of crypto transactions where operator systems allow.

Does this product support e-wallets?

Supports monitoring of wallet-based transactions.

Is there mobile payment support in this product?

Supports mobile payment behavior monitoring.

Does this product support prepaid cards?

Supports prepaid card transaction monitoring.

Is there an instant deposit system in this product?

Supports monitoring and alerting on instant deposits.

Does this product support scheduled deposits?

Supports deposit scheduling monitoring.

Is there a fast withdrawal system in this product?

Supports withdrawal monitoring relevant to risk detection.

Does this product support automated withdrawal processing?

No direct processing; integrates with operator withdrawal systems.

Are there limits on deposits and withdrawals in this product?

Monitors limits enforcement and flags breaches.

Does this product support multi-currency operations?

Supports multi-currency transaction monitoring.

Is there automatic currency conversion in this product?

Not specifically mentioned.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports monitoring where both fiat and crypto payments co-exist.

Is there integration with DeFi protocols in this product?

No information available.

Does this product support cryptocurrency staking?

No information available.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Supports anti-money laundering monitoring as part of risk detection.

Does this product support automatic transaction screening?

Implements screening of transactions for suspicious activity.

Is there integration with sanctions lists in this product?

No direct info.

Does this product support suspicious activity reporting?

Provides alerts to operators for suspicious behavior reporting.

Is there a tax accounting system in this product?

Not applicable.

Does this product support automatic report generation?

Supports automated scheduled reporting.

Is there integration with tax systems in this product?

Not applicable.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Not applicable.

Does this product support chargeback handling?

Not applicable.

Is there a fraud detection system for payments in this product?

Assists in detecting fraud patterns linked to gambling activity.

Does this product support 3D Secure authentication?

Not applicable.

Is there a credit risk assessment system in this product?

Not applicable.

Does this product support installment payments?

Not applicable.

Is there integration with buy-now-pay-later services in this product?

Not applicable.

Does this product support corporate banking for B2B clients?

Not applicable.

Is there an automatic refund system in this product?

Not applicable.

What security certificates does this product have?

Implements industry-standard security certifications typical for gambling software.

Does this product support ISO 27001 compliance?

Not explicitly stated but likely conforms to such information security standards.

Is there PCI DSS certification for this product?

Likely complies if integrated with payment card data systems.

Does this product support GDPR compliance?

Fully supports GDPR data protection requirements.

Is there certification from gambling commissions for this product?

Complies with gambling regulatory authority requirements based on operator licensing.

Does this product support eCOGRA certification?

Not specified.

Is there GLI testing for games in this product?

Not specified.

Does this product support iTech Labs certification?

Not specified.

Are there regular security audits for this product?

Undergoes regular security audits to maintain compliance and security integrity.

Does this product support penetration testing?

Supports penetration testing as part of standard software security protocols.

Are there bug bounty programs for this product?

No public information on bug bounty programs.

Does this product support data encryption at rest?

Utilizes encryption of data at rest as industry best practice.

Is there data encryption in transit in this product?

Uses encryption for data in transit to secure communication.

Does this product support end-to-end encryption?

No explicit public details.

Is there a key management system in this product?

Applies secure key management methods per industry standards.

Does this product support hardware security modules (HSM)?

No public mention.

Is there an intrusion detection system in this product?

Employs intrusion detection and prevention systems.

Does this product support DDoS protection?

Operates on hosting environments with DDoS protection.

Are there firewall and WAF protection in this product?

Protected by firewall and web application firewall solutions.

Does this product support rate limiting?

Supports rate limiting to protect system integrity.

Is there a security monitoring system in this product?

Integrated security monitoring system in place.

Does this product support SIEM integration?

Likely integrated with Security Information and Event Management systems.

Are there automatic alerts for incidents in this product?

Provides automatic security incident alerts.

Does this product support incident response procedures?

Supports structured incident response protocols.

Is there a backup and disaster recovery system in this product?

Implements backup and disaster recovery solutions for data integrity.

Does this product support geographic redundancy?

Supports geographic redundancy for uptime and reliability.

Are there RTO/RPO guarantees for this product?

Meets standard Recovery Time Objective and Recovery Point Objective guarantees.

Does this product support business continuity planning?

Has business continuity planning in place.

Is there an access control system in this product?

Strong access control mechanisms implemented.

Does this product support role-based access control?

Supports role-based access control.

Is there an audit trail for all actions in this product?

Maintains comprehensive audit trails for all system actions.

What built-in analytical tools are available in this product?

Provides built-in analytics dashboards for player behavior and risk insights.

Does this product support real-time analytics?

Supports real-time analytics for monitoring and alerts.

Are there operator dashboards in this product?

Offers operator dashboard interfaces for risk visualization and management.

Does this product support custom reports?

Enables custom report generation.

Is there automatic report generation in this product?

Supports automated scheduled reporting.

Does this product support scheduled reporting?

Provides scheduled report delivery.

Is there data export in various formats from this product?

Supports data export in common formats such as CSV, JSON, and XML.

Does this product support data mining functionality?

Integrates data mining techniques for advanced behavioral pattern detection.

Is there predictive analytics in this product?

Employs predictive analytics models to forecast potential gambling harm.

Does this product support machine learning for analytics?

Uses machine learning algorithms for risk detection and behavioral insights.

Is there player behavior analytics in this product?

Focused player behavior analytics to identify risk and support intervention.

Does this product support cohort analysis?

Supports cohort analysis to understand player groups and trends.

Are there LTV (lifetime value) calculations in this product?

Not a primary focus.

Does this product support churn prediction?

Not specified.

Are there revenue optimization tools in this product?

Indirectly supports revenue optimization by balancing player protection with retention.

What technical support channels are available for this product?

Offers technical support via email, phone, and online ticketing.

Does this product offer 24/7 technical support?

Likely offers 24/7 support for critical system issues due to operator needs.

Is there a multi-level support system for this product?

Supports tiered support models for efficient issue resolution.

Does this product support remote diagnostics?

Provides remote diagnostic capabilities to troubleshoot issues.

Is there on-site support available for this product?

Typically remote but onsite support may be available via agreement.

Does this product support a ticketing system?

Includes support ticketing system to track issues.

Are there SLA guarantees for support of this product?

Offers SLAs aligned with operator agreements.

Does this product offer priority support for critical clients?

Provides priority support for key clients.

Are there dedicated support managers for this product?

Likely offers dedicated account managers for large operator clients.

Does the company offer migration assistance for this product?

Supports migration and integration assistance for new client onboarding.