DRGT (DR Gaming Technology) is an independent global developer and supplier specializing in integrated and scalable casino management systems, cashless solutions, and jackpot management technologies. Their solutions support seamless casino operations with flexible modular systems used worldwide.
Software developer and platform provider specializing in casino management and jackpot system solutions.
The primary purpose is to provide casino operators with advanced management technology for casinos, enabling real-time data insights, player engagement, floor management, and streamlined operations. The target market includes global casino operators.
DRGT serves online casino management technologies, land-based casino management systems, cashless gaming solutions, slots and table jackpots, and player tracking.
B2B operations focusing on selling software solutions and platforms to casino operators and gaming enterprises globally.
DRGT stands out with its scalable, server-independent technology allowing operation without a permanent server connection, real-time remote floor and player management apps, customizable KPI dashboards, and deep analytics tools like drAnalytics. Their fully modular and extensible platform supports easy integration and user-friendly interfaces.
DR Gaming Technology (DRGT)
Founded in 2003
Registered in Belgium and operates internationally with offices in Austria, Malta, Peru, Mexico, Colombia, Uruguay, Paraguay, and South Africa.
Primary office in Aalst, Belgium; additional offices in Graz (Austria), Malta, Lima (Peru), Johannesburg (South Africa), Mexico City (Mexico), and other global locations.
DRGT has been on the market for over 20 years since its establishment in 2003.
Estimated employee count is between 51-200 employees according to public company size data.
Products support multiple languages consistent with global operations, typically including English plus other major regional languages for international markets.
Supports regional localization including currency, language, regulatory compliance, and player engagement adapted for over 70 countries worldwide.
DRGT’s mission is to deliver seamless, scalable, and innovative casino management technologies that empower casino operators to optimize operations and player engagement with minimal downtime and maximum control.
Privately held company.
Specific awards are not publicly detailed; however, DRGT solutions meet various global regulatory and operational standards common in the iGaming industry.
Participates in key global gaming trade shows and exhibitions such as G2E and ICE, aligning with industry standards and regulatory bodies.
Key milestones include development of drAnalytics for advanced business intelligence, launch of mobile apps like drPlayerApp and drStaffApp for player and staff engagement, and expansion into over 70 countries with 80,000+ devices connected globally.
No confirmed public information on IPO or public investment plans.
Offers partner and integrator programs focused on flexible integration of modular casino management and jackpot solutions tailored for operators.
Supports responsible gambling initiatives with compliance tools integrated into management systems, including player behavior monitoring and self-exclusion features.
Complies with international technology company environmental standards focused on reducing carbon footprint and operational sustainability where applicable.
Provides training and certification programs for operators on system usage, administration, and operational best practices through direct customer support and knowledge resources.
Focus on enhancing real-time analytics, mobile applications, cashless gaming technology, user experience improvements, and expanding global market penetration with scalable and modular solutions.
Active expansion into new markets worldwide, including Asia via participation in events like G2E Asia and increased presence in Latin America, Africa, and Europe.
Maintains dedicated research and development teams focusing on casino management platform innovation, BI analytics, mobile app development, and integration technologies.
Considers trends like cashless gaming, cloud-based systems, real-time data analytics, mobile workforce tools, player personalization, and scalable modular architectures.
No verified data on startup support; typically gaming software providers collaborate with industry partners rather than startups directly.
Known as one of the fastest-growing independent suppliers in integrated casino management and jackpot solutions with significant presence in over 70 countries.
Primary competitors include other casino management system providers like Scientific Games, IGT, Novomatic, Konami Gaming, and Aristocrat Technologies.
Modular, server-independent technology, real-time remote management capabilities, comprehensive analytics tools, and strong global support infrastructure.
Currently serves casino operators across Europe, Latin America, Africa, Asia, and North America.
Casino operators, gaming floors, and gaming enterprises seeking integrated management systems and jackpot solutions.
Offers modular solutions that can be integrated and potentially adapted for white-label use by casino operators.
Pricing typically based on licensing fees, modular feature activation, and support contracts, structured for B2B customers.
Participation in global trade shows like G2E and ICE, digital marketing, direct sales, and client-focused demonstration of modular solutions.
Combination of direct sales and partnerships with regional integrators and operators worldwide.
Not a direct game provider; portfolio focused on management systems rather than game content count.
Supports slots and table gaming management and jackpot solutions, integration with electronic gaming machines, but not direct game development.
Provides casino floor management systems compatible with live table game environments but does not supply live dealer software itself.
No verified support for VR/AR games.
Supports tournament and competition management features within casino operational tools.
Offers progressive and mystery jackpot system solutions integrated into slot and table management.
Supports multiplayer game environments via casino management but does not develop multiplayer games directly.
Supports staff communication tools but does not offer direct player chat functionality integrated in gaming.
Casino management systems can accommodate operational needs but private table creation is managed by the casino operator, not software default.
Supports management of slot and table games which may include side bets operationally, but no direct game feature development.
Provides loyalty and reward tier management systems to incentivize player achievement and engagement.
Enables gamification elements like levels, badges, loyalty rewards, and promotion customization through operator dashboards.
Offers customizable dashboards and role-based interfaces allowing operator-specific KPI and report personalization.
Supports management of game speed settings on tables in real-time monitoring.
Not applicable for management software; gaming devices handle auto-play functionalities.
Captures detailed gameplay data and transaction history for analysis and reporting.
Provides transaction and event tracking useful for dispute resolution and auditing.
Supports multi-currency reporting and operations suitable for international casino floors.
Real-time currency conversion is supported within multi-currency environments.
No verified support for cryptocurrency gaming.
No verified blockchain technology integration.
Web-based and services-oriented architecture supporting iOS, Android, Windows, and web platforms.
Supports cloud and on-premises deployment depending on client requirements.
No specific public details regarding Docker or Kubernetes compatibility.
Uses industry-standard databases to support large-scale transactional data and analytics.
Employs a modular and service-based software architecture enabling easy feature integration and scalability.
Provides APIs for integration with casino systems and third-party platforms.
Supports RESTful API integration for external systems and data exchange.
No confirmed public support for GraphQL.
Supports standard data exchange formats such as JSON and XML.
Provides real-time updates for casino floor activity, player data, and reporting dashboards.
Uses secure communication protocols suitable for real-time data transmission and system integration.
Supports WebSocket or equivalent technologies for live data streaming to applications.
Optimized for low bandwidth with server-independent operation ensuring minimal network load.
Implements data caching for improved performance and quick access to critical data.
Uses content delivery networks for optimized access when deployed globally.
Supports load balancing in system architecture for high availability.
Capable of automatic scaling within cloud or hybrid environments.
Integrates monitoring tools for system uptime, performance, and event tracking.
Supports centralized logging for operational transparency and troubleshooting.
Offers advanced analytics via drAnalytics platform with customizable KPI tracking and real-time reporting.
Supports A/B testing capabilities in marketing campaigns and promotions modules.
Provides sandbox environments for integration testing and development.
Supports API versioning to maintain compatibility and streamline updates.
Offers SDKs, dashboards, and developer tools for system customization and integration.
Provides SDKs primarily in popular programming languages compatible with web and mobile app development, specifics not publicly detailed.
Uses automated testing as part of the software development lifecycle to ensure reliability.
Employs continuous integration and continuous deployment tools in product development.
Supports blue-green deployment strategies for seamless updates.
Incorporates rollback capabilities to revert software updates if necessary.
Embedded performance monitoring tools within management systems.
No confirmed details on distributed tracing.
Uses profiling tools during development for performance optimization.
Limited or no public information regarding hot-swapping components.
Runs on standard server and client hardware scalable to enterprise casino operations.
Supports multi-tenancy in platform architecture allowing multiple clients or casino operators to share infrastructure securely.
Designed to support tens of thousands of concurrent users/devices globally as evidenced by current deployment figures.
Supports horizontal scaling to accommodate increasing load and users.
Optimized for low latency to support real-time casino floor operations and player interactions.
Supports global geographic distribution with multi-region deployment and support.
Incorporates disaster recovery mechanisms including backups, redundancy, and failover systems.
As a management solution provider rather than game developer, provably fair algorithms are typically not directly supported but integrated through partner game vendors.
Does not develop custom games but supports integration with various third-party game providers.
Offers white-label solutions on management system modules rather than game content.
Includes promotional tools such as bonusing, loyalty tiers, raffles, and promotional campaign integration.
Supports seasonal content deployment through promotions and campaign modules.
Provides zero-downtime update capabilities through modular, service-based architecture and blue-green deployments.
Supports configurable RTP oversight through analytics for slot monitoring but does not set RTP itself.
Provides analytic tools to assess slot volatility performances indirectly through gameplay data.
Fully cross-platform with web, iOS, Android, and Windows support.
UI and applications designed for optimization on various screen sizes including mobile and desktops.
Limited offline capabilities; main solutions are cloud or server-dependent with fallback where possible.
Primarily focused on casino management; no direct integration with game engines like Unity or Unreal.
Management interfaces and apps are web-based and support HTML5 environments.
Extensive third-party system integration support including casino management systems, jackpot systems, payment gateways, and CRM.
Supports integration with casino management systems (CMS) for full operational control.
Integrates with payment gateways to support cashless gaming and player transactions.
Integrates with CRM platforms to enable player segmentation, loyalty management, and personalized promotions.
Supports marketing tools integration to drive campaigns, promotions, and player engagement strategies.
Typically integrates with affiliate management systems via APIs through operator platforms.
Provides built-in BI tools via drAnalytics and supports integration with external business intelligence tools.
Supports compliance and regulatory reporting integrations to meet gambling authority requirements.
Supports multiple user registration methods adapted for casino floor and online environments.
Supports two-factor authentication as part of user and operator access security.
Integrates or supports KYC compliance systems for player identity verification.
No confirmed direct automated document verification system; usually operator-integrated.
Supports integration with age verification systems to comply with legal gambling age requirements.
Supports geolocation mechanisms to enforce regulatory compliance by region.
Includes self-exclusion and player protection tools as part of responsible gaming compliance.
Supports configurable deposit and betting limits configurable by operator policy.
Provides tools to implement cooling-off periods for players as part of responsible gambling measures.
Integrated player behavior monitoring systems to detect problem gambling and risky behaviors.
Provides real-time alerts for suspicious activity including AML exceptions and regulatory compliance flags.
Supports VIP player program management with personalized rewards and tiered loyalty systems.
Supports assignment of personal managers or hosts for VIP players in management tools.
Advanced segmentation capabilities through data analytics and player profiling.
Includes loyalty point systems with multiple tiers and reward management.
Supports personalized bonus and promotion deployment based on player data insights.
Supports referral system capabilities integrated through operator platforms.
Compatible with operators’ affiliate programs through API integrations.
Fully integrates with operator CRM systems for marketing and player management.
Supports integration with email marketing tools for campaigns and player engagement.
Supports SMS notification systems for real-time player and staff alerts.
Supports push notifications via mobile apps for players and staff.
Provides a system for managing complaints and support tickets within operator frameworks.
Supports integration with live chat customer support systems.
Allows multi-level customer support structures configurable per operator.
Offers multilingual support in products and customer service.
Provides knowledge base resources for operator training and self-service.
No publicly confirmed video verification capability.
Supports account blocking features for security and responsible gambling.
Enables temporary account freezing in compliance with regulatory and operator policies.
Supports secure password recovery mechanisms for users.
Fully compliant with GDPR regulations for user data protection.
Supports user rights for data deletion under applicable privacy laws.
Provides facilities for user data export to comply with regulatory demands.
Integrates with multiple payment systems supporting both cashless and traditional payment methods.
Supports bank transfer payment options through integrated payment gateways.
No publicly confirmed support for cryptocurrency payments.
Supports popular e-wallet payment methods through integrations.
Supports mobile payment solutions in conjunction with payment gateway partners.
Supports prepaid card payments indirectly through operator payment systems.
Provides instant deposit capabilities for player accounts via integrated gateways.
No clear public info on scheduled deposits; dependent on operator payment solutions.
Supports fast withdrawal processes integrated with operator cashier systems.
Provides automated withdrawal processing tools as part of system capabilities.
Allows configurable deposit and withdrawal limits enforced by operator rules.
Supports multi-currency transactions and management for international casino operations.
Supports automatic currency conversion within multi-currency environments.
No confirmed simultaneous fiat and cryptocurrency support.
No public information on DeFi protocol integration.
No public information regarding cryptocurrency staking support.
No public data on escrow system implementation.
No public details on multi-signature crypto payment support.
Equipped with automated anti-money laundering (AML) systems compliant with regulatory standards.
Provides automatic transaction screening to flag suspicious activities.
Supports integration with sanctions and watch lists for compliance.
Provides suspicious activity reporting tools for regulatory adherence.
Includes tax accounting tools integrated with transaction reporting modules.
Automated regular report generation capabilities included.
Integrates with tax systems as required by jurisdictional compliance.
Provides transaction fee accounting features to support operator financial workflows.
Supports payment reconciliation systems for accuracy in accounting.
Includes functionality to manage chargebacks in collaboration with payment processors.
Implements fraud detection systems for safeguarding payment activities.
Supports 3D Secure authentication through integrated payment gateways.
No detailed public information on credit risk assessment systems.
No confirmed support for installment payment methods.
No public details regarding buy-now-pay-later (BNPL) integration.
Offers corporate banking support catering to B2B operational needs.
Supports automated refund processing workflows within cashier modules.
Holds industry-standard security certifications relevant to gambling technology.
No confirmed ISO 27001 certification publicly stated but likely practicing information security management standards.
Compliant with PCI DSS standards to securely handle payment card data.
Fully GDPR compliant with robust data protection and privacy controls.
Provides solutions compliant with licensing authorities' certifications worldwide.
No publicly available information on eCOGRA certification.
Games-related components and jackpots likely undergo GLI testing as part of integrated systems.
No confirmed iTech Labs certification publicly stated.
Conducts regular security audits per industry best practices.
Supports regular penetration testing programs as part of security operations.
No public information about a bug bounty program.
Uses encryption to protect data at rest in databases and storage.
All data transmissions are encrypted using industry-standard protocols.
Supports end-to-end encryption on communication channels within applications.
Employs key management systems aligned with best practices for cryptographic keys.
No confirmed public details on hardware security modules (HSM) support.
Incorporates intrusion detection systems to monitor network and system integrity.
Implements DDoS protection solutions to ensure platform availability.
Utilizes firewall and web application firewall (WAF) protections as standard.
Applies rate limiting to APIs and user access to ensure system stability.
Provides continuous security monitoring integrated with operational systems.
Supports Security Information and Event Management (SIEM) integration for centralized security management.
Automated alerts generated for security incidents and operational anomalies.
Established incident response procedures are in place for timely mitigation.
Comprehensive backup and disaster recovery systems protect against data loss and downtime.
Supports geographic redundancy to ensure high availability across regions.
Provides Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees as part of service level agreements.
Maintains business continuity plans aligned with industry standards for casino operations.
Employs strict access control systems based on roles and privileges.
Implements role-based access control (RBAC) to enforce operational security.
Maintains detailed audit trails for all user and system actions to support compliance and troubleshooting.
drAnalytics provides built-in analytical dashboards with customizable KPIs and reporting tools.
Supports real-time analytics for gameplay, player behavior, and operational performance.
Provides operator dashboards for casino floor, player management, and KPI monitoring.
Enables creation of custom reports tailored to operator requirements.
Automated regular report generation capabilities included.
Supports scheduled report delivery to stakeholders.
Data exports available in various formats including CSV, JSON, and XML.
Facilitates data mining capabilities through advanced reporting and analytics modules.
Offers predictive analytics tools aimed at operational optimization and player behavior forecasting.
Incorporates machine learning techniques to enhance data insights and decision making.
Detailed player behavior analytics integrated with loyalty and bonusing management.
Supports cohort analysis for player segmentation and marketing targeting.
Provides lifetime value (LTV) calculation tools integrated with player data.
Utilizes analytics for player churn prediction and retention strategies.
Offers revenue optimization tools leveraging data insights and promotional analytics.
Multiple technical support channels including email, phone, and online portals.
Provides 24/7 technical support for critical client needs.
Features multi-level support systems tailored to client requirements.
Supports remote diagnostics for efficient troubleshooting and issue resolution.
Provides onsite support where necessary, especially during installations and major updates.
Uses a ticketing system to manage and track support requests.
Service level agreements with guaranteed uptime and response times.
Priority technical support offered for critical clients and VIP customers.
Assigns dedicated support managers to key accounts to ensure personalized service.
Offers migration assistance for clients transitioning from other systems to DRGT solutions.
