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Short description

EGT Digital is a leading provider in the iGaming sector, specializing in a comprehensive suite of online casino software solutions including a modern and adaptive bonus system designed to enhance player acquisition and retention through various bonus types and promotion management tools.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

EGT Digital operates as a software developer and platform provider, offering integrated solutions such as a CRM engine, payment gateway, gaming aggregator, and a bonus engine, which can be used individually or as part of a turnkey iGaming platform.

What is the primary purpose and target market of this product?

The primary purpose of EGT Digital's products is to provide online casino operators with flexible, customizable, and efficient tools to manage casino games, player engagement, bonuses, and promotions, targeting online casino markets worldwide.

Which specific gambling verticals does this product serve?

EGT Digital serves multiple gambling verticals, focusing mainly on online casino gaming including slots, table games, live dealer games, poker, lotteries, and skill-based games, with integrated sportsbook and payment solutions as well.

Is this product designed for B2B or B2C operations?

EGT Digital operates a B2B business model, providing its gaming software, bonus system, and platform services to online casino operators and other iGaming businesses.

What makes this product unique in the market?

EGT Digital stands out in the market for its adaptive and modern bonus system that supports various bonus types (wagering bonuses, free spins, direct cash awards), seamless API integration, abuse prevention features, continuous addition of promotional tools, and AI/ML-powered player recommendation and segmentation capabilities.

What is the name of the company that developed this product?

EGT Digital.

In what year was the company founded?

Founded in 2016.

In which countries is the company registered?

Registered primarily in Bulgaria, operating globally with compliance for various regulated markets.

Where is the main office located and are there regional offices?

Main office in Sofia, Bulgaria, with regional presence supporting multiple international markets.

How many years has this product been on the market?

EGT Digital has been operating for approximately 9 years in the market.

How many employees work on this product's development?

The development team consists of several dozen developers and specialists, supporting continuous product innovation and platform stability.

What languages is this product's interface available in?

Products and interfaces are available in multiple languages to support international operations, including English and key regional languages in target markets.

Does this product support localization for different regions?

Supports extensive regional localization capabilities including multi-currency, multi-language, and compliance adaptations for regulated jurisdictions.

What is the company's mission and philosophy?

EGT Digital aims to deliver innovative, adaptable, and scalable iGaming solutions that empower operators to maximize player engagement and operational efficiency while ensuring regulatory compliance and responsible gaming.

Is the company publicly traded or privately held?

Privately held company.

What awards and certifications has this product received?

Holds industry certifications such as eCOGRA compliance and regularly undergoes GLI and iTech Labs testing for game fairness and platform security.

Does the company participate in professional gambling industry associations?

Participates in professional gambling industry associations and attends major iGaming events like SiGMA and IGB Live to stay aligned with industry standards and trends.

What are the main milestones in this product's development history?

Key milestones include launching the X-Nave multi-module platform, integrating AI/ML tools for player engagement, and expanding the gaming aggregator to over 12,000 titles.

Are there plans for IPO or investment attraction for the company?

No publicly disclosed IPO or immediate investment attraction plans.

Does the company offer partner programs for integrators?

Offers partner programs for integrators providing API access and white-label capabilities, facilitating easy integration and collaboration.

What is the company's corporate social responsibility approach?

Commits to social responsibility by supporting responsible gambling tools, fraud prevention, and regulatory compliance measures.

Does the company support responsible gambling initiatives?

Implements responsible gambling initiatives including player behavior monitoring, self-exclusion mechanisms, and integration with compliance reporting systems.

What environmental standards does the company follow?

Adheres to general environmental standards as applicable, with an emphasis on efficient cloud infrastructure and sustainable technology practices.

Does the company offer training and certification programs for users of this product?

Provides training and certification programs for operators on platform use, bonus system management, and CRM tools.

What is the product development strategy for the next 5 years?

Focuses on expanding AI integration, enhancing player personalization, expanding the modular platform ecosystem, and continuous feature innovation in bonuses and promotions.

Are there plans to expand this product to new geographical markets?

Targets expansion into regulated markets globally, including Europe, Africa, and Latin America with tailored solutions and local compliance support.

Does the company have research and development departments?

Maintains dedicated research and development teams focused on platform technology, AI/ML, game integration, and security enhancements.

Does the company support startups and innovative projects?

Provides API access and integration support to startups and innovative projects in iGaming seeking reliable bonus and promotion systems.

What is this product's market share in its segment?

EGT Digital is recognized as a strong mid-tier provider with a growing presence primarily in European and emerging markets for online casinos.

Who are the main competitors of this product?

Primary competitors include EveryMatrix, Soft2Bet, GR8 Tech, and iGaming Platform, who also provide advanced bonus and CRM systems.

What is this product's competitive advantage?

Offers a flexible, fully customizable bonus engine with detailed abuse prevention configurations, AI-driven player segmentation, and seamless integration with other platform modules.

Which geographical regions does this product currently serve?

Serves operators in Europe, Africa, Latin America, and parts of Asia, focusing on regulated and newly regulated markets.

What is the target customer profile for this product?

Online casino operators and gaming platforms seeking comprehensive, scalable player engagement and bonus management solutions.

Does this product offer white-label solutions?

Provides white-label solutions and modular platforms that operators can brand and customize according to their needs.

What is the pricing model for this product?

Utilizes a B2B pricing model typically based on licensing fees, integration, and service contracts, with details tailored per client.

Does this product offer flexible licensing options?

Offers flexible licensing arrangements including full platform licenses or individual module licensing for CRM, gaming aggregator, or bonus engine.

What is the go-to-market strategy for this product?

Leverages industry events, direct B2B sales, and strategic partnerships to promote its comprehensive gaming solutions and bonus engine features.

Does the company have reseller or distributor networks for this product?

Works with global distributors, integrators, and partners to ensure wide availability and smooth deployment of its products.

How many games are included in this product's basic package?

The platform supports over 12,000 game titles through its gaming aggregator, including many from EGT's own portfolio and third parties.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports slots, table games, live dealer games, poker, lottery, skill-based games, and instant games.

Does this product support live-dealer functionality?

Supports live dealer game integration as part of the gaming aggregator module.

Is there support for VR/AR games in this product?

No verified specific support for VR/AR games documented.

Does this product support tournaments and competitions?

Supports customizable tournament pages with complete tournament management features.

Is there a progressive jackpot system in this product?

Offers support for progressive jackpot systems integrated within the gaming platform.

Does this product support multiplayer gaming?

Supports multiplayer games through integrated poker and other card game offerings.

Are there social features in this product's games?

Implements social gaming features such as chats, player journeys, and gamification elements.

Does this product support player chat functionality?

Player chat functionality supported for enhanced social interaction and community building in games.

Is there ability to create private tables in this product?

Allows creation of private tables especially in poker or card game modules.

Does this product support side-bets in card games?

Supports side bets in card games as part of advanced game configurations.

Is there an achievement and rewards system in this product?

Provides achievement and rewards systems with missions, badges, and player level tracking.

Does this product support gamification (levels, experience, badges)?

Strong gamification support with levels, experience points, missions, seasonal campaigns, and currency coins to increase player engagement.

Is there ability to personalize gaming interface in this product?

Enables gaming interface personalization using AI-powered player preferences and customization options.

Does this product support different game speeds?

Supports different game speeds configurable by operators.

Is there auto-play functionality for slots in this product?

Includes auto-play functionality for slots to improve user experience.

Does this product support game history for players?

Provides detailed player game history support for transparency and dispute resolution.

Is there replay functionality for disputed situations in this product?

Replay of previous game states supported in some games to assist in disputed situations.

Does this product support multiple currencies in games?

Supports multi-currency gaming environments widely used across regulated markets.

Is there real-time currency conversion in this product?

Offers real-time currency conversion within the platform to support multi-currency player pools.

Does this product support cryptocurrency gaming?

Supports cryptocurrency gaming and payments integration in line with market demand.

Is there blockchain technology integration in this product?

No specific mention of blockchain integration beyond cryptocurrency payments.

What technological platforms is this product based on?

Based on a modular, API-driven platform architecture built for flexibility and scalability.

Which operating systems does this product support?

Supports desktop and mobile platforms compatible with major operating systems including Windows, iOS, and Android.

Does this product support cloud deployment?

Supports cloud deployment for scalability, reliability, and performance optimization.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with containerization technologies such as Docker for efficient deployment and scaling.

Which databases does this product support?

Uses robust database solutions optimized for high-volume transactional data.

Does this product support microservices architecture?

Employs microservices architecture for modular development and maintenance.

What APIs does this product provide for integration?

Provides extensive APIs for integration with third-party platforms, payment gateways, and marketing tools.

Does this product support RESTful API?

Supports RESTful API standards for flexible system integration.

Is there GraphQL support in this product?

No verified data confirming GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports common data formats for integration such as JSON and XML.

Does this product support real-time updates?

Capable of real-time updates for game states, bonus status, and player interaction data.

Which communication protocols does this product use?

Uses HTTPS and WebSocket protocols for secure and real-time communication.

Does this product support WebSocket for online games?

Full WebSocket support for online gaming and real-time data exchange.

What are the network bandwidth requirements for this product?

Optimized to operate efficiently under standard broadband connections with adaptive bandwidth usage.

Does this product support data caching?

Implements caching mechanisms to improve performance and reduce latency.

Which CDNs does this product support for content delivery?

Supports Content Delivery Network (CDN) deployment for fast content and game delivery globally.

Does this product support load balancing?

Includes load balancing features to ensure system stability under high demand.

Does this product support automatic scaling?

Supports automatic scaling of resources based on load and user concurrency.

Which monitoring systems are integrated with this product?

Integrates monitoring systems for performance and operational health management.

Does this product support centralized logging?

Supports centralized logging for security, troubleshooting, and data integrity.

Which analytics systems are built into this product?

Built-in analytics tools for player behavior, campaign performance, and operational reporting.

Does this product support A/B testing?

Supports A/B testing of promotional campaigns and game features.

Is there ability to create sandbox environments in this product?

Provides sandbox environments for testing, development, and quality assurance.

Does this product support API versioning?

Uses API versioning to maintain backward compatibility and facilitate updates.

What development tools does this product provide?

Offers comprehensive development tools, SDKs, and technical documentation for partners.

Does this product offer SDK for various programming languages?

Provides SDKs in languages popular for gaming development such as JavaScript and C#.

Does this product support automated testing?

Supports automated testing frameworks to ensure product quality.

What continuous integration/deployment tools are available for this product?

Utilizes continuous integration and continuous deployment tools for rapid development cycles.

Does this product support blue-green deployment?

Supports blue-green deployment methodologies for zero downtime updates.

Is there rollback capability in case of issues with this product?

Features rollback capabilities to revert to previous stable versions when necessary.

Which performance monitoring systems are integrated with this product?

Includes performance monitoring dashboards and alerting systems.

Does this product support distributed tracing?

Employs distributed tracing for diagnosing cross-service performance issues.

Are there built-in profiling tools in this product?

Provides profiling tools to optimize platform and game performance.

Does this product support hot-swapping of components?

Supports hot-swapping of components to minimize downtime during maintenance.

What are the hardware requirements for deploying this product?

Designed to be cloud-first with scalable resource needs; minimal on-premises hardware required.

Does this product support multi-tenancy?

Supports multi-tenancy allowing multiple operators or brands on a single platform instance.

What is the maximum number of concurrent users this product can handle?

Scalable to support thousands of concurrent users depending on deployment configuration.

Does this product support horizontal scaling?

Fully supports horizontal scaling to handle growth and peak loads.

What are the latency characteristics of this product?

Optimized for low latency gameplay experiences on global networks.

Does this product support geographic distribution?

Enables geographic distribution through global cloud services and CDN networks.

Are there disaster recovery capabilities in this product?

Implements comprehensive disaster recovery plans with backups and failover capabilities.

Does this product support provably fair algorithms?

Games are certified and tested for fairness following industry standards, though provably fair algorithms specifics are not confirmed.

Is there ability to create custom games in this product?

Allows creation and integration of custom games within the platform framework.

Does this product support white-label solutions for games?

Provides white-label game solutions customizable for operators.

Are there tools for creating promotional campaigns in games within this product?

Extensive tools for creating and managing promotional campaigns, including bonus configurations, player journeys, and gamification.

Does this product support seasonal content?

Supports seasonal and event-based content campaigns to maintain player interest.

Is there ability to update games without downtime in this product?

Platform supports zero-downtime updates for both games and system components.

Does this product support different RTP settings?

Allows configuration of different RTP settings to comply with regional regulations.

Is there a volatility system for slots in this product?

Offers slot volatility settings to balance player experience and payout frequency.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports cross-platform gaming on desktop, mobile, and tablet devices using HTML5 technology.

Is there optimization for different screen sizes in this product?

Games and interfaces are optimized for all screen sizes and device types.

Does this product support offline mode for some games?

No verified support for offline mode in games.

Is there integration with game engines like Unity/Unreal in this product?

Integrates games built with popular engines like Unity and Unreal where applicable.

Does this product support HTML5 for all games?

Full HTML5 support for all games ensuring compatibility across devices and browsers.

What third-party integrations does this product support?

Supports integration with numerous third-party services including payment gateways, marketing tools, and affiliate systems.

Does this product integrate with existing casino management systems?

Integrates smoothly with casino management systems for backend control.

Are there payment gateway integrations available in this product?

Offers extensive payment gateway integrations supporting multiple methods including Open Banking.

Does this product support CRM system integrations?

Deep CRM integration for player management and campaign automation.

What marketing tools does this product integrate with?

Integrates marketing automation tools for retention campaigns and bonus distribution.

Does this product support affiliate system integrations?

Supports affiliate program integrations for tracking and commission management.

Are there business intelligence tool integrations in this product?

Provides business intelligence tool integrations for enhanced analytics.

Does this product support compliance and regulatory reporting integrations?

Supports regulatory compliance and reporting tools for different jurisdictions.

What user registration methods does this product support?

Supports standard user registration methods including email and social login options.

Does this product support two-factor authentication?

Supports two-factor authentication for enhanced account security.

Is there an identity verification system (KYC) in this product?

Integrates KYC systems for identity verification as part of the onboarding process.

Does this product support automated document verification?

Supports automated document verification tools to streamline KYC compliance.

Is there integration with age verification systems in this product?

Implements age verification mechanisms compliant with jurisdictional requirements.

Does this product support geolocation verification?

Supports geolocation verification to enforce region-specific restrictions.

Is there a player self-exclusion system in this product?

Provides player self-exclusion tools to promote responsible gaming.

Does this product support deposit and betting limits?

Supports deposit and betting limits configurable by operators for responsible gambling.

Are there cooling-off periods supported in this product?

Implements cooling-off period features to help players manage gaming activity.

Does this product support gaming behavior monitoring?

Employs advanced player behavior monitoring to detect problematic patterns.

Are there alerts for suspicious activity in this product?

Provides alerts for suspicious activities including bonus abuse and fraud.

Does this product support VIP programs?

Supports VIP programs to reward high-value players with personalized offers and services.

Are there personal managers for VIP players in this product?

Facilitates assignment of personal managers for VIP client support.

Does this product support player segmentation?

Advanced player segmentation capabilities to customize offers and interactions.

Is there a loyalty system with point accumulation in this product?

Robust loyalty system with points accumulation, experience levels, and redeemable rewards.

Does this product support personalized bonuses?

Enables creation and delivery of personalized bonuses based on player profiles.

Is there a referral system in this product?

Includes referral system features to incentivize player recruitment.

Does this product support affiliate programs?

Supports affiliate programs integrated into the platform for marketing expansion.

Is there CRM system integration in this product?

Fully integrated CRM system to automate marketing, player management, and communications.

Does this product support email marketing?

Supports email marketing campaigns through integrated communication modules.

Are SMS notifications available in this product?

Provides SMS notification capabilities for player engagement and alerts.

Does this product support push notifications?

Supports push notifications for real-time player communication.

Is there a complaints and support system in this product?

Includes comprehensive complaint and support management tools.

Does this product support live chat with customer support?

Supports live chat functionality for customer service.

Is there a multi-level support system in this product?

Enables multi-level support workflow for efficient issue resolution.

Does this product support customer service in multiple languages?

Provides multilingual support across platform and customer service.

Is there a knowledge base for self-service in this product?

Offers knowledge base tools for self-service player support.

Does this product support video verification?

No confirmed support for video verification processes.

Does this product support temporary account freezing?

Allows temporary account freezing features.

Is there a password recovery system in this product?

Implements secure password recovery mechanisms.

Does this product comply with GDPR for user data?

Fully GDPR compliant ensuring data protection and privacy rights.

Is there a right to data deletion in this product?

Supports user rights for data deletion in compliance with regulations.

Does this product support user data export?

Enables user data export functionality upon request.

Which payment systems are integrated with this product?

Integrates multiple payment systems including cards, bank transfers, e-wallets, and cryptocurrencies.

Does this product support bank transfers?

Supports bank transfer payment methods.

Is there cryptocurrency payment support in this product?

Supports cryptocurrency payments and wallets integration.

Does this product support e-wallets?

Integrates popular e-wallet solutions.

Is there mobile payment support in this product?

Supports mobile payment technologies for ease of deposits.

Does this product support prepaid cards?

Supports prepaid card payments.

Is there an instant deposit system in this product?

Enables instant deposit functionality for seamless player funding.

Does this product support scheduled deposits?

No specific data on scheduled deposit support.

Is there a fast withdrawal system in this product?

Facilitates fast withdrawal processing in compliance with anti-fraud controls.

Does this product support automated withdrawal processing?

Supports automated withdrawal processing workflows.

Are there limits on deposits and withdrawals in this product?

Implements configurable deposit and withdrawal limits for responsible gaming.

Does this product support multi-currency operations?

Supports multi-currency accounts and transactions.

Is there automatic currency conversion in this product?

Offers automatic currency conversion features.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports simultaneous processing of fiat and cryptocurrency transactions.

Is there integration with DeFi protocols in this product?

No verified data on integration with DeFi protocols.

Does this product support cryptocurrency staking?

No confirmed support for cryptocurrency staking.

Is there an escrow system for large transactions in this product?

Does not specifically indicate use of an escrow system.

Does this product support multi-signature for crypto payments?

No verified multi-signature support for crypto payments.

Is there an anti-money laundering (AML) system in this product?

Implements comprehensive anti-money laundering systems integrated into payment and player management.

Does this product support automatic transaction screening?

Provides automatic transaction screening to ensure compliance.

Is there integration with sanctions lists in this product?

Supports sanctions lists integration for regulatory compliance.

Does this product support suspicious activity reporting?

Enables suspicious activity reporting to regulatory authorities.

Is there a tax accounting system in this product?

Supports tax accounting features for operators.

Does this product support automatic report generation?

Automated report generation features available.

Is there integration with tax systems in this product?

Integrates with tax systems where applicable.

Does this product support transaction fee accounting?

Supports transaction fee accounting.

Is there a payment reconciliation system in this product?

Implements payment reconciliation processes for operators.

Does this product support chargeback handling?

Supports chargeback handling and dispute management.

Is there a fraud detection system for payments in this product?

Robust fraud detection systems for payment transactions.

Does this product support 3D Secure authentication?

Supports 3D Secure authentication for card payments.

Is there a credit risk assessment system in this product?

No specific details on credit risk assessment systems.

Does this product support installment payments?

No confirmed support for installment payments.

Is there integration with buy-now-pay-later services in this product?

No data on Buy-Now-Pay-Later integration.

Does this product support corporate banking for B2B clients?

Supports corporate banking needs for B2B clients.

Is there an automatic refund system in this product?

Provides automated refund systems where applicable.

What security certificates does this product have?

Holds key security certifications including PCI DSS and ISO 27001.

Does this product support ISO 27001 compliance?

Compliant with ISO 27001 cybersecurity standards.

Is there PCI DSS certification for this product?

Certified according to PCI DSS for payment security.

Does this product support GDPR compliance?

Fully compliant with GDPR security requirements.

Is there certification from gambling commissions for this product?

Holds certifications from various gambling commissions as required per jurisdiction.

Does this product support eCOGRA certification?

Supports eCOGRA certification for fair gaming and player protection.

Is there GLI testing for games in this product?

Games and software undergo GLI testing.

Does this product support iTech Labs certification?

Certified by iTech Labs for game and platform integrity.

Are there regular security audits for this product?

Conducts regular security audits and assessments.

Does this product support penetration testing?

Engages in regular penetration testing to identify vulnerabilities.

Are there bug bounty programs for this product?

No public information on a bug bounty program.

Does this product support data encryption at rest?

Uses data encryption at rest to protect sensitive information.

Is there data encryption in transit in this product?

Employs encryption in transit using TLS/SSL protocols.

Does this product support end-to-end encryption?

Provides end-to-end encryption for critical data pathways.

Is there a key management system in this product?

Implements robust key management systems.

Does this product support hardware security modules (HSM)?

Supports hardware security modules (HSM) for cryptographic security.

Is there an intrusion detection system in this product?

Operates intrusion detection systems to protect infrastructure.

Does this product support DDoS protection?

Provides DDoS protection to ensure platform availability.

Are there firewall and WAF protection in this product?

Uses advanced firewalls and web application firewalls (WAF).

Does this product support rate limiting?

Implements rate limiting to prevent abuse and ensure stability.

Is there a security monitoring system in this product?

Continuous security monitoring for threat detection.

Does this product support SIEM integration?

Integrates Security Information and Event Management (SIEM) solutions.

Are there automatic alerts for incidents in this product?

Automated alerts for security and operational incidents.

Does this product support incident response procedures?

Established incident response procedures and teams.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery systems are in place.

Does this product support geographic redundancy?

Supports geographic redundancy for high availability.

Are there RTO/RPO guarantees for this product?

Provides documented Recovery Time Objectives and Recovery Point Objectives.

Does this product support business continuity planning?

Maintains business continuity planning to minimize disruption.

Is there an access control system in this product?

Role-based and robust access control systems implemented.

Does this product support role-based access control?

Full support for role-based access control (RBAC).

Is there an audit trail for all actions in this product?

Maintains comprehensive audit trails for all system and user actions.

What built-in analytical tools are available in this product?

Provides built-in analytical tools for player, game, and operational data.

Does this product support real-time analytics?

Supports real-time analytics for immediate decision-making.

Are there operator dashboards in this product?

Offers operator dashboards for game management and player insights.

Does this product support custom reports?

Enables creation of custom reports tailored to operator needs.

Is there automatic report generation in this product?

Automated report generation features available.

Does this product support scheduled reporting?

Supports scheduled reporting to stakeholders.

Is there data export in various formats from this product?

Data export available in multiple formats including CSV, XML, and JSON.

Does this product support data mining functionality?

Supports data mining for advanced player behavior and operational insights.

Is there predictive analytics in this product?

Provides predictive analytics tools to enhance marketing and retention.

Does this product support machine learning for analytics?

Uses machine learning models to optimize player engagement and bonus targeting.

Is there player behavior analytics in this product?

Deep player behavior analytics integrated into CRM and bonus engine.

Does this product support cohort analysis?

Supports cohort analysis for marketing and retention strategies.

Are there LTV (lifetime value) calculations in this product?

Incorporates lifetime value (LTV) calculations to tailor customer management.

Does this product support churn prediction?

Uses churn prediction algorithms to identify at-risk players.

Are there revenue optimization tools in this product?

Offers revenue optimization features by personalized bonus and game offerings.

What technical support channels are available for this product?

Provides multiple technical support channels including email, phone, and live chat.

Does this product offer 24/7 technical support?

Offers 24/7 technical support availability for operators.

Is there a multi-level support system for this product?

Multi-level support structure to address escalations efficiently.

Does this product support remote diagnostics?

Supports remote diagnostics for rapid issue resolution.

Is there on-site support available for this product?

Provides onsite support on request depending on customer agreements.

Does this product support a ticketing system?

Utilizes a ticketing system to manage and track support requests.

Are there SLA guarantees for support of this product?

Offers Service Level Agreements (SLA) to ensure support quality.

Does this product offer priority support for critical clients?

Priority support plans available for key clients.

Are there dedicated support managers for this product?

Assigns dedicated account and support managers to VIP clients.

Does the company offer migration assistance for this product?

Provides migration assistance for operators moving to EGT Digital platforms.