EGT Digital is a leading provider in the iGaming sector, specializing in a comprehensive suite of online casino software solutions including a modern and adaptive bonus system designed to enhance player acquisition and retention through various bonus types and promotion management tools.
EGT Digital operates as a software developer and platform provider, offering integrated solutions such as a CRM engine, payment gateway, gaming aggregator, and a bonus engine, which can be used individually or as part of a turnkey iGaming platform.
The primary purpose of EGT Digital's products is to provide online casino operators with flexible, customizable, and efficient tools to manage casino games, player engagement, bonuses, and promotions, targeting online casino markets worldwide.
EGT Digital serves multiple gambling verticals, focusing mainly on online casino gaming including slots, table games, live dealer games, poker, lotteries, and skill-based games, with integrated sportsbook and payment solutions as well.
EGT Digital operates a B2B business model, providing its gaming software, bonus system, and platform services to online casino operators and other iGaming businesses.
EGT Digital stands out in the market for its adaptive and modern bonus system that supports various bonus types (wagering bonuses, free spins, direct cash awards), seamless API integration, abuse prevention features, continuous addition of promotional tools, and AI/ML-powered player recommendation and segmentation capabilities.
EGT Digital.
Founded in 2016.
Registered primarily in Bulgaria, operating globally with compliance for various regulated markets.
Main office in Sofia, Bulgaria, with regional presence supporting multiple international markets.
EGT Digital has been operating for approximately 9 years in the market.
The development team consists of several dozen developers and specialists, supporting continuous product innovation and platform stability.
Products and interfaces are available in multiple languages to support international operations, including English and key regional languages in target markets.
Supports extensive regional localization capabilities including multi-currency, multi-language, and compliance adaptations for regulated jurisdictions.
EGT Digital aims to deliver innovative, adaptable, and scalable iGaming solutions that empower operators to maximize player engagement and operational efficiency while ensuring regulatory compliance and responsible gaming.
Privately held company.
Holds industry certifications such as eCOGRA compliance and regularly undergoes GLI and iTech Labs testing for game fairness and platform security.
Participates in professional gambling industry associations and attends major iGaming events like SiGMA and IGB Live to stay aligned with industry standards and trends.
Key milestones include launching the X-Nave multi-module platform, integrating AI/ML tools for player engagement, and expanding the gaming aggregator to over 12,000 titles.
No publicly disclosed IPO or immediate investment attraction plans.
Offers partner programs for integrators providing API access and white-label capabilities, facilitating easy integration and collaboration.
Implements responsible gambling initiatives including player behavior monitoring, self-exclusion mechanisms, and integration with compliance reporting systems.
Adheres to general environmental standards as applicable, with an emphasis on efficient cloud infrastructure and sustainable technology practices.
Provides training and certification programs for operators on platform use, bonus system management, and CRM tools.
Focuses on expanding AI integration, enhancing player personalization, expanding the modular platform ecosystem, and continuous feature innovation in bonuses and promotions.
Targets expansion into regulated markets globally, including Europe, Africa, and Latin America with tailored solutions and local compliance support.
Maintains dedicated research and development teams focused on platform technology, AI/ML, game integration, and security enhancements.
Incorporates AI/ML for player behavior analysis, API-driven modular architecture, cloud deployment, and advanced data analytics in product development.
Provides API access and integration support to startups and innovative projects in iGaming seeking reliable bonus and promotion systems.
EGT Digital is recognized as a strong mid-tier provider with a growing presence primarily in European and emerging markets for online casinos.
Primary competitors include EveryMatrix, Soft2Bet, GR8 Tech, and iGaming Platform, who also provide advanced bonus and CRM systems.
Offers a flexible, fully customizable bonus engine with detailed abuse prevention configurations, AI-driven player segmentation, and seamless integration with other platform modules.
Serves operators in Europe, Africa, Latin America, and parts of Asia, focusing on regulated and newly regulated markets.
Online casino operators and gaming platforms seeking comprehensive, scalable player engagement and bonus management solutions.
Provides white-label solutions and modular platforms that operators can brand and customize according to their needs.
Utilizes a B2B pricing model typically based on licensing fees, integration, and service contracts, with details tailored per client.
Leverages industry events, direct B2B sales, and strategic partnerships to promote its comprehensive gaming solutions and bonus engine features.
Works with global distributors, integrators, and partners to ensure wide availability and smooth deployment of its products.
The platform supports over 12,000 game titles through its gaming aggregator, including many from EGT's own portfolio and third parties.
Supports slots, table games, live dealer games, poker, lottery, skill-based games, and instant games.
Supports live dealer game integration as part of the gaming aggregator module.
No verified specific support for VR/AR games documented.
Supports customizable tournament pages with complete tournament management features.
Offers support for progressive jackpot systems integrated within the gaming platform.
Supports multiplayer games through integrated poker and other card game offerings.
Player chat functionality supported for enhanced social interaction and community building in games.
Allows creation of private tables especially in poker or card game modules.
Supports side bets in card games as part of advanced game configurations.
Provides achievement and rewards systems with missions, badges, and player level tracking.
Strong gamification support with levels, experience points, missions, seasonal campaigns, and currency coins to increase player engagement.
Enables gaming interface personalization using AI-powered player preferences and customization options.
Supports different game speeds configurable by operators.
Includes auto-play functionality for slots to improve user experience.
Provides detailed player game history support for transparency and dispute resolution.
Replay of previous game states supported in some games to assist in disputed situations.
Supports multi-currency gaming environments widely used across regulated markets.
Offers real-time currency conversion within the platform to support multi-currency player pools.
Supports cryptocurrency gaming and payments integration in line with market demand.
No specific mention of blockchain integration beyond cryptocurrency payments.
Based on a modular, API-driven platform architecture built for flexibility and scalability.
Supports cloud deployment for scalability, reliability, and performance optimization.
Compatible with containerization technologies such as Docker for efficient deployment and scaling.
Uses robust database solutions optimized for high-volume transactional data.
Employs microservices architecture for modular development and maintenance.
Provides extensive APIs for integration with third-party platforms, payment gateways, and marketing tools.
Supports RESTful API standards for flexible system integration.
No verified data confirming GraphQL support.
Supports common data formats for integration such as JSON and XML.
Capable of real-time updates for game states, bonus status, and player interaction data.
Uses HTTPS and WebSocket protocols for secure and real-time communication.
Full WebSocket support for online gaming and real-time data exchange.
Optimized to operate efficiently under standard broadband connections with adaptive bandwidth usage.
Implements caching mechanisms to improve performance and reduce latency.
Supports Content Delivery Network (CDN) deployment for fast content and game delivery globally.
Includes load balancing features to ensure system stability under high demand.
Supports automatic scaling of resources based on load and user concurrency.
Integrates monitoring systems for performance and operational health management.
Supports centralized logging for security, troubleshooting, and data integrity.
Built-in analytics tools for player behavior, campaign performance, and operational reporting.
Supports A/B testing of promotional campaigns and game features.
Provides sandbox environments for testing, development, and quality assurance.
Uses API versioning to maintain backward compatibility and facilitate updates.
Offers comprehensive development tools, SDKs, and technical documentation for partners.
Provides SDKs in languages popular for gaming development such as JavaScript and C#.
Supports automated testing frameworks to ensure product quality.
Utilizes continuous integration and continuous deployment tools for rapid development cycles.
Supports blue-green deployment methodologies for zero downtime updates.
Features rollback capabilities to revert to previous stable versions when necessary.
Includes performance monitoring dashboards and alerting systems.
Employs distributed tracing for diagnosing cross-service performance issues.
Provides profiling tools to optimize platform and game performance.
Supports hot-swapping of components to minimize downtime during maintenance.
Designed to be cloud-first with scalable resource needs; minimal on-premises hardware required.
Supports multi-tenancy allowing multiple operators or brands on a single platform instance.
Scalable to support thousands of concurrent users depending on deployment configuration.
Fully supports horizontal scaling to handle growth and peak loads.
Optimized for low latency gameplay experiences on global networks.
Enables geographic distribution through global cloud services and CDN networks.
Implements comprehensive disaster recovery plans with backups and failover capabilities.
Games are certified and tested for fairness following industry standards, though provably fair algorithms specifics are not confirmed.
Allows creation and integration of custom games within the platform framework.
Provides white-label game solutions customizable for operators.
Extensive tools for creating and managing promotional campaigns, including bonus configurations, player journeys, and gamification.
Supports seasonal and event-based content campaigns to maintain player interest.
Platform supports zero-downtime updates for both games and system components.
Allows configuration of different RTP settings to comply with regional regulations.
Offers slot volatility settings to balance player experience and payout frequency.
Supports cross-platform gaming on desktop, mobile, and tablet devices using HTML5 technology.
Games and interfaces are optimized for all screen sizes and device types.
No verified support for offline mode in games.
Integrates games built with popular engines like Unity and Unreal where applicable.
Full HTML5 support for all games ensuring compatibility across devices and browsers.
Supports integration with numerous third-party services including payment gateways, marketing tools, and affiliate systems.
Integrates smoothly with casino management systems for backend control.
Offers extensive payment gateway integrations supporting multiple methods including Open Banking.
Deep CRM integration for player management and campaign automation.
Integrates marketing automation tools for retention campaigns and bonus distribution.
Supports affiliate program integrations for tracking and commission management.
Provides business intelligence tool integrations for enhanced analytics.
Supports regulatory compliance and reporting tools for different jurisdictions.
Supports standard user registration methods including email and social login options.
Supports two-factor authentication for enhanced account security.
Integrates KYC systems for identity verification as part of the onboarding process.
Supports automated document verification tools to streamline KYC compliance.
Implements age verification mechanisms compliant with jurisdictional requirements.
Supports geolocation verification to enforce region-specific restrictions.
Provides player self-exclusion tools to promote responsible gaming.
Supports deposit and betting limits configurable by operators for responsible gambling.
Implements cooling-off period features to help players manage gaming activity.
Employs advanced player behavior monitoring to detect problematic patterns.
Provides alerts for suspicious activities including bonus abuse and fraud.
Supports VIP programs to reward high-value players with personalized offers and services.
Facilitates assignment of personal managers for VIP client support.
Advanced player segmentation capabilities to customize offers and interactions.
Robust loyalty system with points accumulation, experience levels, and redeemable rewards.
Enables creation and delivery of personalized bonuses based on player profiles.
Includes referral system features to incentivize player recruitment.
Supports affiliate programs integrated into the platform for marketing expansion.
Fully integrated CRM system to automate marketing, player management, and communications.
Supports email marketing campaigns through integrated communication modules.
Provides SMS notification capabilities for player engagement and alerts.
Supports push notifications for real-time player communication.
Includes comprehensive complaint and support management tools.
Supports live chat functionality for customer service.
Enables multi-level support workflow for efficient issue resolution.
Provides multilingual support across platform and customer service.
Offers knowledge base tools for self-service player support.
No confirmed support for video verification processes.
Supports account blocking and restrictions for compliance and security.
Allows temporary account freezing features.
Implements secure password recovery mechanisms.
Fully GDPR compliant ensuring data protection and privacy rights.
Supports user rights for data deletion in compliance with regulations.
Enables user data export functionality upon request.
Integrates multiple payment systems including cards, bank transfers, e-wallets, and cryptocurrencies.
Supports bank transfer payment methods.
Supports cryptocurrency payments and wallets integration.
Integrates popular e-wallet solutions.
Supports mobile payment technologies for ease of deposits.
Supports prepaid card payments.
Enables instant deposit functionality for seamless player funding.
No specific data on scheduled deposit support.
Facilitates fast withdrawal processing in compliance with anti-fraud controls.
Supports automated withdrawal processing workflows.
Implements configurable deposit and withdrawal limits for responsible gaming.
Supports multi-currency accounts and transactions.
Offers automatic currency conversion features.
Supports simultaneous processing of fiat and cryptocurrency transactions.
No verified data on integration with DeFi protocols.
No confirmed support for cryptocurrency staking.
Does not specifically indicate use of an escrow system.
No verified multi-signature support for crypto payments.
Implements comprehensive anti-money laundering systems integrated into payment and player management.
Provides automatic transaction screening to ensure compliance.
Supports sanctions lists integration for regulatory compliance.
Enables suspicious activity reporting to regulatory authorities.
Supports tax accounting features for operators.
Automated report generation features available.
Integrates with tax systems where applicable.
Supports transaction fee accounting.
Implements payment reconciliation processes for operators.
Supports chargeback handling and dispute management.
Robust fraud detection systems for payment transactions.
Supports 3D Secure authentication for card payments.
No specific details on credit risk assessment systems.
No confirmed support for installment payments.
No data on Buy-Now-Pay-Later integration.
Supports corporate banking needs for B2B clients.
Provides automated refund systems where applicable.
Holds key security certifications including PCI DSS and ISO 27001.
Compliant with ISO 27001 cybersecurity standards.
Certified according to PCI DSS for payment security.
Fully compliant with GDPR security requirements.
Holds certifications from various gambling commissions as required per jurisdiction.
Supports eCOGRA certification for fair gaming and player protection.
Games and software undergo GLI testing.
Certified by iTech Labs for game and platform integrity.
Conducts regular security audits and assessments.
Engages in regular penetration testing to identify vulnerabilities.
No public information on a bug bounty program.
Uses data encryption at rest to protect sensitive information.
Employs encryption in transit using TLS/SSL protocols.
Provides end-to-end encryption for critical data pathways.
Implements robust key management systems.
Supports hardware security modules (HSM) for cryptographic security.
Operates intrusion detection systems to protect infrastructure.
Provides DDoS protection to ensure platform availability.
Uses advanced firewalls and web application firewalls (WAF).
Implements rate limiting to prevent abuse and ensure stability.
Continuous security monitoring for threat detection.
Integrates Security Information and Event Management (SIEM) solutions.
Automated alerts for security and operational incidents.
Established incident response procedures and teams.
Comprehensive backup and disaster recovery systems are in place.
Supports geographic redundancy for high availability.
Provides documented Recovery Time Objectives and Recovery Point Objectives.
Maintains business continuity planning to minimize disruption.
Role-based and robust access control systems implemented.
Full support for role-based access control (RBAC).
Maintains comprehensive audit trails for all system and user actions.
Provides built-in analytical tools for player, game, and operational data.
Supports real-time analytics for immediate decision-making.
Offers operator dashboards for game management and player insights.
Enables creation of custom reports tailored to operator needs.
Automated report generation features available.
Supports scheduled reporting to stakeholders.
Data export available in multiple formats including CSV, XML, and JSON.
Supports data mining for advanced player behavior and operational insights.
Provides predictive analytics tools to enhance marketing and retention.
Uses machine learning models to optimize player engagement and bonus targeting.
Deep player behavior analytics integrated into CRM and bonus engine.
Supports cohort analysis for marketing and retention strategies.
Incorporates lifetime value (LTV) calculations to tailor customer management.
Uses churn prediction algorithms to identify at-risk players.
Offers revenue optimization features by personalized bonus and game offerings.
Provides multiple technical support channels including email, phone, and live chat.
Offers 24/7 technical support availability for operators.
Multi-level support structure to address escalations efficiently.
Supports remote diagnostics for rapid issue resolution.
Provides onsite support on request depending on customer agreements.
Utilizes a ticketing system to manage and track support requests.
Offers Service Level Agreements (SLA) to ensure support quality.
Priority support plans available for key clients.
Assigns dedicated account and support managers to VIP clients.
Provides migration assistance for operators moving to EGT Digital platforms.
