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Short description

Entain is a global sports betting and gaming entertainment group operating proprietary software that handles millions of daily bets, casino spins, and poker hands. It focuses on providing secure, low-latency online gaming experiences through fully in-house developed platforms.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Entain functions as a software developer and game provider, creating proprietary gaming platforms and casino game engines alongside operating online betting and gaming sites.

What is the primary purpose and target market of this product?

Its products aim to deliver interactive, regulated, highly available online gaming experiences targeting the online casino, sports betting, and poker markets worldwide.

Which specific gambling verticals does this product serve?

Entain serves online casino, sports betting, poker, bingo, and live dealer game verticals.

Is this product designed for B2B or B2C operations?

Operates primarily as a B2C entity running proprietary online brands and platforms, with partnerships for third-party content integration.

What makes this product unique in the market?

Uniquely offers fully proprietary in-house developed gaming engines with ultra-low latency, high security, scalability, and a broad portfolio including innovative live gameshows.

What is the name of the company that developed this product?

Entain plc

In what year was the company founded?

Founded in 2004 (as GVC Holdings), rebranded as Entain in 2020.

In which countries is the company registered?

Registered mainly in the United Kingdom.

Where is the main office located and are there regional offices?

Primary offices in the UK with operational presence across Europe, North America, LATAM, and Asia-Pacific.

How many years has this product been on the market?

Operating over 20 years, evolving from GVC Holdings to Entain.

How many employees work on this product's development?

Hundreds of employees focused on development, cybersecurity, product innovation, and game creation.

What languages is this product's interface available in?

Supports over 30 languages for global player interfaces.

Does this product support localization for different regions?

Extensive localization including language, currency, regulatory compliance, and culturally adapted content.

What is the company's mission and philosophy?

Deliver innovative, secure, and responsible interactive gaming entertainment to global customers.

Is the company publicly traded or privately held?

Publicly traded on the London Stock Exchange.

What awards and certifications has this product received?

Holds multiple industry awards and certifications, including licenses from the UK Gambling Commission.

Does the company participate in professional gambling industry associations?

Member of Remote Gambling Association and other professional gambling bodies.

What are the main milestones in this product's development history?

Milestones include rebranding to Entain, launch of proprietary software handling massive bets, and new live interactive game launches.

Are there plans for IPO or investment attraction for the company?

Currently public with ongoing investments in R&D; no new IPOs planned.

Does the company offer partner programs for integrators?

Offers programs for third-party content integration and affiliate partnerships.

What is the company's corporate social responsibility approach?

Committed to ethical gaming practices and player protection.

Does the company support responsible gambling initiatives?

Implements self-exclusion, deposit limits, and behavior monitoring tools.

What environmental standards does the company follow?

Follows ESG reporting and environmental sustainability initiatives.

Does the company offer training and certification programs for users of this product?

Provides training and certification for employees and partners in compliance and technology.

What is the product development strategy for the next 5 years?

Focus on expanding proprietary technology, AI, live gaming, analytics, and global market entry.

Are there plans to expand this product to new geographical markets?

Targeting regulated markets in North America, Europe, LATAM, and Asia-Pacific.

Does the company have research and development departments?

Strong R&D teams focusing on game development, cybersecurity, and emerging technology.

Does the company support startups and innovative projects?

Supports innovation hubs and collaboration with startups on technology projects.

What is this product's market share in its segment?

Among top global market leaders in digital gaming and sports betting revenue.

Who are the main competitors of this product?

Flutter Entertainment, Playtech, Evolution Gaming, Bet365, Kindred Group.

What is this product's competitive advantage?

Proprietary tech, large brand portfolio, regulatory compliance, and security.

Which geographical regions does this product currently serve?

Europe, North America, LATAM, Asia-Pacific, global regulated markets.

What is the target customer profile for this product?

Online casino, poker, sports betting players; operators needing integrated gaming platforms.

Does this product offer white-label solutions?

Primarily operates proprietary brands with some white-label solutions.

What is the pricing model for this product?

Revenue share and B2C operational models; varies by integration.

Does this product offer flexible licensing options?

Flexible licensing adhering to regional regulations.

What is the go-to-market strategy for this product?

Leverages brand marketing, partnerships, affiliates, and user engagement.

Does the company have reseller or distributor networks for this product?

Own brands and partners via digital and affiliate channels.

How many games are included in this product's basic package?

Hundreds of proprietary and third-party integrated games.

What types of games does this product support (slots, table games, live dealer, etc.)?

Slots, table games, poker, bingo, live dealer, gameshows.

Does this product support live-dealer functionality?

Full support with proprietary and partnered live dealer studios.

Is there support for VR/AR games in this product?

Limited VR/AR, focus on interactive live games.

Does this product support tournaments and competitions?

Supports tournaments and competitions.

Is there a progressive jackpot system in this product?

Network-wide progressive jackpots available.

Does this product support multiplayer gaming?

Multiplayer bingo, poker, and selected casino games.

Are there social features in this product's games?

Includes social elements in multiplayer/live games.

Does this product support player chat functionality?

Supported in multiplayer and live dealer games.

Is there ability to create private tables in this product?

Available for poker and some live dealer games.

Does this product support side-bets in card games?

Supported in some card and live dealer games.

Is there an achievement and rewards system in this product?

Incorporates achievements and rewards.

Does this product support gamification (levels, experience, badges)?

Levels, experience, badges supported.

Is there ability to personalize gaming interface in this product?

Personalized interfaces and content recommendations.

Does this product support different game speeds?

Supports variable game speeds.

Is there auto-play functionality for slots in this product?

Available for slots.

Does this product support game history for players?

Player access to game history.

Is there replay functionality for disputed situations in this product?

Supported for dispute resolution.

Does this product support multiple currencies in games?

Supports multiple fiat and cryptocurrencies.

Is there real-time currency conversion in this product?

Real-time currency conversion enabled.

Does this product support cryptocurrency gaming?

Supports cryptocurrency deposits and gaming.

Is there blockchain technology integration in this product?

Limited blockchain use; exploring transparency applications.

What technological platforms is this product based on?

Proprietary tech stack with cloud and Microsoft SQL Server backend.

Which operating systems does this product support?

Compatible with Windows, iOS, Android, web platforms.

Does this product support cloud deployment?

Cloud hosting for scalability and uptime.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Supports Docker, Kubernetes.

Which databases does this product support?

Uses Microsoft SQL Server.

Does this product support microservices architecture?

Microservices architecture adopted.

What APIs does this product provide for integration?

APIs available for third-party integration.

Does this product support RESTful API?

RESTful APIs supported.

Is there GraphQL support in this product?

No public confirmation on GraphQL.

What data formats does this product support for exchange (JSON, XML, etc.)?

JSON, XML supported.

Does this product support real-time updates?

Real-time game and player updates supported.

Which communication protocols does this product use?

Secure web and TCP/UDP.

Does this product support WebSocket for online games?

WebSocket supported.

What are the network bandwidth requirements for this product?

Optimized for broadband.

Does this product support data caching?

Utilizes caching.

Which CDNs does this product support for content delivery?

Content delivery networks used.

Does this product support load balancing?

Load balancing implemented.

Does this product support automatic scaling?

Automatic cloud scaling supported.

Which monitoring systems are integrated with this product?

Integrated monitoring.

Does this product support centralized logging?

Yes.

Which analytics systems are built into this product?

Built-in analytics for operators.

Does this product support A/B testing?

Supports A/B testing.

Is there ability to create sandbox environments in this product?

Available for testing.

Does this product support API versioning?

Maintained.

What development tools does this product provide?

SDKs, frameworks available.

Does this product offer SDK for various programming languages?

JavaScript, C#.

Does this product support automated testing?

Used in CI/CD.

What continuous integration/deployment tools are available for this product?

Yes.

Does this product support blue-green deployment?

Supported.

Is there rollback capability in case of issues with this product?

Present.

Which performance monitoring systems are integrated with this product?

Integrated.

Does this product support distributed tracing?

Implemented.

Are there built-in profiling tools in this product?

Used.

Does this product support hot-swapping of components?

Supported.

What are the hardware requirements for deploying this product?

Cloud/data center standard.

Does this product support multi-tenancy?

Supported.

What is the maximum number of concurrent users this product can handle?

Millions supported.

Does this product support horizontal scaling?

Fully supported.

What are the latency characteristics of this product?

Ultra-low latency optimized.

Does this product support geographic distribution?

Global data centers.

Are there disaster recovery capabilities in this product?

Comprehensive.

Does this product support provably fair algorithms?

Implemented where applicable.

Is there ability to create custom games in this product?

Supported.

Does this product support white-label solutions for games?

Yes, via partnerships.

Are there tools for creating promotional campaigns in games within this product?

Comprehensive tools available.

Does this product support seasonal content?

Supported.

Is there ability to update games without downtime in this product?

Enabled.

Does this product support different RTP settings?

Configurable.

Is there a volatility system for slots in this product?

Supported.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Desktop, mobile, tablet.

Is there optimization for different screen sizes in this product?

Fully optimized.

Does this product support offline mode for some games?

Not supported.

Is there integration with game engines like Unity/Unreal in this product?

Primarily proprietary; integrates some major engines.

Does this product support HTML5 for all games?

Full support.

What third-party integrations does this product support?

Extensive.

Does this product integrate with existing casino management systems?

Supported.

Are there payment gateway integrations available in this product?

Supported.

Does this product support CRM system integrations?

Yes.

What marketing tools does this product integrate with?

Yes.

Does this product support affiliate system integrations?

Yes.

Are there business intelligence tool integrations in this product?

Yes.

Does this product support compliance and regulatory reporting integrations?

Supported.

What user registration methods does this product support?

Email, social login.

Does this product support two-factor authentication?

Supported.

Is there an identity verification system (KYC) in this product?

Integrated.

Does this product support automated document verification?

Supported.

Is there integration with age verification systems in this product?

Integrated.

Does this product support geolocation verification?

Supported.

Is there a player self-exclusion system in this product?

Provided.

Does this product support deposit and betting limits?

Configurable.

Are there cooling-off periods supported in this product?

Supported.

Does this product support gaming behavior monitoring?

Continuous.

Are there alerts for suspicious activity in this product?

Automated.

Does this product support VIP programs?

Supported.

Are there personal managers for VIP players in this product?

Offered.

Does this product support player segmentation?

Advanced.

Is there a loyalty system with point accumulation in this product?

Available.

Does this product support personalized bonuses?

Offered.

Is there a referral system in this product?

Available.

Does this product support affiliate programs?

Supported.

Is there CRM system integration in this product?

Full integration.

Does this product support email marketing?

Supported.

Are SMS notifications available in this product?

Available.

Does this product support push notifications?

Supported.

Is there a complaints and support system in this product?

Comprehensive.

Does this product support live chat with customer support?

24/7 support provided.

Is there a multi-level support system in this product?

Yes.

Does this product support customer service in multiple languages?

Provided.

Is there a knowledge base for self-service in this product?

Available.

Does this product support video verification?

Supported.

Does this product support temporary account freezing?

Supported.

Is there a password recovery system in this product?

Secure.

Does this product comply with GDPR for user data?

Fully compliant.

Is there a right to data deletion in this product?

Supported.

Does this product support user data export?

Provided.

Which payment systems are integrated with this product?

Wide global support.

Does this product support bank transfers?

Supported.

Is there cryptocurrency payment support in this product?

Supported.

Does this product support e-wallets?

Supported.

Is there mobile payment support in this product?

Supported.

Does this product support prepaid cards?

Supported.

Is there an instant deposit system in this product?

Available.

Does this product support scheduled deposits?

Supported.

Is there a fast withdrawal system in this product?

Provided.

Does this product support automated withdrawal processing?

Enabled.

Are there limits on deposits and withdrawals in this product?

Configurable.

Does this product support multi-currency operations?

Supported.

Is there automatic currency conversion in this product?

Available.

Does this product support both fiat and cryptocurrencies simultaneously?

Supported.

Is there integration with DeFi protocols in this product?

Limited.

Does this product support cryptocurrency staking?

No confirmed support.

Is there an escrow system for large transactions in this product?

No public info.

Does this product support multi-signature for crypto payments?

No public info.

Is there an anti-money laundering (AML) system in this product?

Robust AML in place.

Does this product support automatic transaction screening?

Automated.

Is there integration with sanctions lists in this product?

Integrated.

Does this product support suspicious activity reporting?

Supported.

Is there a tax accounting system in this product?

Present.

Does this product support automatic report generation?

Enabled.

Is there integration with tax systems in this product?

Yes.

Does this product support transaction fee accounting?

Supported.

Is there a payment reconciliation system in this product?

Implemented.

Does this product support chargeback handling?

Established.

Is there a fraud detection system for payments in this product?

Integrated.

Does this product support 3D Secure authentication?

Supported.

Is there a credit risk assessment system in this product?

Present.

Does this product support installment payments?

No wide support.

Is there integration with buy-now-pay-later services in this product?

Not widely integrated.

Does this product support corporate banking for B2B clients?

Supported.

Is there an automatic refund system in this product?

Enabled.

What security certificates does this product have?

Multiple held.

Does this product support ISO 27001 compliance?

Supported.

Is there PCI DSS certification for this product?

Certified.

Does this product support GDPR compliance?

Fully supported.

Is there certification from gambling commissions for this product?

Licensed globally.

Does this product support eCOGRA certification?

Yes.

Is there GLI testing for games in this product?

Certified.

Does this product support iTech Labs certification?

Certified.

Are there regular security audits for this product?

Regularly performed.

Does this product support penetration testing?

Supported.

Are there bug bounty programs for this product?

Maintained.

Does this product support data encryption at rest?

Enforced.

Is there data encryption in transit in this product?

Enforced.

Does this product support end-to-end encryption?

Supported.

Is there a key management system in this product?

Robust.

Does this product support hardware security modules (HSM)?

Utilized.

Is there an intrusion detection system in this product?

In place.

Does this product support DDoS protection?

Comprehensive.

Are there firewall and WAF protection in this product?

Deployed.

Does this product support rate limiting?

Used.

Is there a security monitoring system in this product?

24/7 active.

Does this product support SIEM integration?

Integrated.

Are there automatic alerts for incidents in this product?

Automated.

Does this product support incident response procedures?

Established.

Is there a backup and disaster recovery system in this product?

Robust.

Does this product support geographic redundancy?

Yes.

Are there RTO/RPO guarantees for this product?

Strictly met.

Does this product support business continuity planning?

Planned.

Is there an access control system in this product?

Strict.

Does this product support role-based access control?

Implemented.

Is there an audit trail for all actions in this product?

Complete.

What built-in analytical tools are available in this product?

Available.

Does this product support real-time analytics?

Supported.

Are there operator dashboards in this product?

Provided.

Does this product support custom reports?

Supported.

Is there automatic report generation in this product?

Enabled.

Does this product support scheduled reporting?

Supported.

Is there data export in various formats from this product?

CSV, XML, JSON.

Does this product support data mining functionality?

Supported.

Is there predictive analytics in this product?

Implemented.

Does this product support machine learning for analytics?

Yes.

Is there player behavior analytics in this product?

Advanced.

Does this product support cohort analysis?

Supported.

Are there LTV (lifetime value) calculations in this product?

Provided.

Does this product support churn prediction?

Yes.

Are there revenue optimization tools in this product?

Available.

What technical support channels are available for this product?

Multi-channel.

Does this product offer 24/7 technical support?

Yes.

Is there a multi-level support system for this product?

Yes.

Does this product support remote diagnostics?

Supported.

Is there on-site support available for this product?

Available.

Does this product support a ticketing system?

Integrated.

Are there SLA guarantees for support of this product?

Provided.

Does this product offer priority support for critical clients?

Yes.

Are there dedicated support managers for this product?

Yes.

Does the company offer migration assistance for this product?

Provided.