Site logo

    EvenBet Gaming CRM

    Short description

    EvenBet Gaming is a leading online gambling software provider specializing in innovative poker software and comprehensive iGaming solutions to support operators in launching and growing online poker, casino, and sportsbook businesses. They offer a fully customizable turnkey gaming platform with a wide portfolio including over 40 poker and card games and thousands of casino games. Their solutions support real money gameplay and cryptocurrency integration. The company combines high-technology development expertise with a flexible management system for operator backend and CRM needs.

    What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

    EvenBet Gaming operates as a software developer and platform provider, delivering turnkey platforms and software solutions focused primarily on online poker, casino games, sportsbook, and fantasy sports.

    What is the primary purpose and target market of this product?

    The primary purpose of EvenBet Gaming's products is to provide operators in the iGaming industry with customizable, scalable, and technologically advanced platforms that enable online poker rooms, casino operations, and sportsbook services targeted at B2B clients seeking to launch or expand gambling operations efficiently.

    Which specific gambling verticals does this product serve?

    EvenBet Gaming serves multiple gambling verticals including online poker, online casino, sportsbook, fantasy sports, and crypto poker platforms.

    Is this product designed for B2B or B2C operations?

    EvenBet Gaming operates on a B2B business model, providing white-label and turnkey solutions, customizable software, and integration services for gaming operators and platforms globally.

    What makes this product unique in the market?

    EvenBet Gaming is unique for its deep specialization in poker with over 40 poker variants, support for multi-operator poker networks, comprehensive CRM and back-office management system with around 700 configurable settings, seamless cryptocurrency integration, and support for both real money and social/club poker models. Their turnkey platforms integrate thousands of casino games alongside poker.

    What is the name of the company that developed this product?

    EvenBet Gaming

    In what year was the company founded?

    EvenBet Gaming was founded in 2001.

    In which countries is the company registered?

    EvenBet Gaming is registered in Malta and has a presence in other countries including the USA and Hong Kong.

    Where is the main office located and are there regional offices?

    The company’s primary office locations include Malta (headquarters), USA, and Hong Kong.

    How many years has this product been on the market?

    EvenBet Gaming has been active in the market for over 20 years, since its establishment in 2001.

    How many employees work on this product's development?

    The company employs a sizable development team that includes technical professionals, developers, testers, and designers; estimates suggest a medium to large team likely exceeding 50 developers, though exact numbers are not publicly specified.

    What languages is this product's interface available in?

    EvenBet Gaming's products support multiple languages including English, Spanish, Portuguese, French, Russian, and German.

    Does this product support localization for different regions?

    The platform supports extensive regional localization including languages, payment systems integration, and compliance features suited for various jurisdictions globally.

    What is the company's mission and philosophy?

    The mission of EvenBet Gaming is to provide innovative, trustworthy, and customized iGaming software solutions that empower operators to build engaging, profitable gaming businesses with a focus on poker, casino, and sportsbook sectors.

    Is the company publicly traded or privately held?

    EvenBet Gaming is a privately owned company, not publicly traded.

    What awards and certifications has this product received?

    EvenBet Gaming has received multiple industry recognitions, including Best Poker Platform at SAGSE 2021, Best Platform Provider at EVENTUS Award 2022, and multiple nominations for EGR B2B Awards and SBC Awards. They hold certifications from MGA, GLI, and iTech Labs.

    Does the company participate in professional gambling industry associations?

    EvenBet Gaming actively participates in major gambling industry events and is affiliated with regulatory and certification bodies such as MGA, GLI, and iTech Labs for compliance and fair play validation.

    What are the main milestones in this product's development history?

    Key milestones include launching 76+ online poker rooms worldwide, integrating over 40 poker game variants, expanding product portfolio to include sportsbook and fantasy sports, obtaining multiple certifications, and winning prestigious industry awards from 2017 through 2022.

    Are there plans for IPO or investment attraction for the company?

    There is no publicly available verified information regarding EvenBet Gaming's plans for an IPO or major investment attraction as of now.

    Does the company offer partner programs for integrators?

    EvenBet Gaming offers partner programs for affiliates, operators, and integrators including support for API integration, shared player databases, and affiliate network building to enhance liquidity and revenue.

    What is the company's corporate social responsibility approach?

    The company emphasizes ethical gaming practices, player protection, and compliance with regulatory standards to promote a responsible gambling environment.

    Does the company support responsible gambling initiatives?

    EvenBet supports responsible gambling initiatives through integrated player protection tools, compliance with regulatory requirements, player self-exclusion options, and monitoring for suspicious activity.

    What environmental standards does the company follow?

    Specific environmental standards followed by EvenBet Gaming are not publicly documented; generally, software providers adhere to sustainable IT practices including energy-efficient data centers and remote work policies.

    Does the company offer training and certification programs for users of this product?

    EvenBet provides training and certification programs for platform users, operators, and technical teams to ensure smooth operation, compliance, and optimization of their iGaming solutions.

    What is the product development strategy for the next 5 years?

    EvenBet’s development strategy for the next five years focuses on expanding multi-channel gaming solutions, increasing cryptocurrency and blockchain integration, enhancing AI-driven CRM and analytics, and growing the poker network ecosystem globally.

    Are there plans to expand this product to new geographical markets?

    EvenBet plans geographic expansion into Latin America, Europe, and Asia, supported by localized product versions, regulatory licensing efforts, and strategic partnerships.

    Does the company have research and development departments?

    EvenBet maintains dedicated research and development departments focused on continuous innovation in gaming software, integration technologies, security, and user experience enhancement.

    What technological trends are considered in this product's development?

    The company incorporates key technological trends, including HTML5 game development, cloud deployment, multi-platform support, cryptocurrency integration, data analytics, and mobile-first design.

    Does the company support startups and innovative projects?

    Verified data on specific startup support programs by EvenBet is not publicly available, but industry practice includes collaboration opportunities and custom white-label solutions benefiting new operators.

    What is this product's market share in its segment?

    EvenBet holds a significant market presence in online poker software with over 76 active poker rooms worldwide and presence in 40+ countries, ranking as a top specialized poker software provider.

    Who are the main competitors of this product?

    Primary competitors include PokerStars (Stars Group), Microgaming Poker Network, Playtech, iPoker Network, and other specialized poker and casino software providers.

    What is this product's competitive advantage?

    EvenBet’s competitive advantages lie in deep poker software expertise, comprehensive back-office and CRM functionality, flexible customization, strong multi-operator liquidity solutions, and leading cryptocurrency integration.

    Which geographical regions does this product currently serve?

    EvenBet currently serves operators in Europe, Asia, the Americas, and other global markets with a focus on regulated jurisdictions.

    What is the target customer profile for this product?

    The target customers are online gambling operators and platforms seeking turnkey or white-label poker, casino, sportsbook, and fantasy sports solutions with strong customization and multi-channel capabilities.

    Does this product offer white-label solutions?

    EvenBet offers customizable white-label solutions allowing operators to launch branded poker and casino platforms with full backend control and support.

    What is the pricing model for this product?

    Pricing is generally based on B2B contracts with flexible models including licensing fees, revenue sharing, and customizable packages tailored to operator scale and services.

    Does this product offer flexible licensing options?

    EvenBet provides flexible licensing options that support white-label, turnkey, and API integration models suited for various business sizes and markets.

    What is the go-to-market strategy for this product?

    Their marketing strategy includes industry event participation, digital marketing campaigns focused on B2B operators, partner and affiliate networking, and ongoing client support and updates.

    Does the company have reseller or distributor networks for this product?

    EvenBet utilizes direct sales along with reseller and integrator partnerships to distribute their gaming solutions globally.

    How many games are included in this product's basic package?

    The basic package includes over 40 poker and popular card games and access to thousands of casino games integrated into their platforms.

    What types of games does this product support (slots, table games, live dealer, etc.)?

    Supported game types include poker variants (Hold’em, Omaha, Stud, etc.), slots, table games, live casino games, fantasy sports, and sportsbook.

    Does this product support live-dealer functionality?

    EvenBet supports live dealer functionality integrated within their casino platform offerings.

    Is there support for VR/AR games in this product?

    There is no verified information on VR/AR game support from EvenBet Gaming as of now.

    Does this product support tournaments and competitions?

    The platform supports a wide range of tournament formats including multi-entry, satellite, bounty/knockout, rebuy/add-on, and multi-phase tournaments.

    Is there a progressive jackpot system in this product?

    No specific verified data on progressive jackpot systems indicates this may not be a core feature in their poker and casino offerings.

    Does this product support multiplayer gaming?

    EvenBet supports multiplayer gaming primarily through online poker networks and tournaments that allow shared liquidity across operators.

    Are there social features in this product's games?

    Social features include player chat functionalities, clubs, private games, and community-building tools within the poker club model.

    Does this product support player chat functionality?

    Player chat functionality is supported and integrated as a core feature within online poker and club models.

    Is there ability to create private tables in this product?

    The software supports creating private poker tables and clubs combining real-money and social gaming models.

    Does this product support side-bets in card games?

    Side-bets support is available in card games as part of advanced poker variants and gameplay options.

    Is there an achievement and rewards system in this product?

    An achievement and rewards system is included to enhance player engagement and loyalty through VIP tiers and privileges.

    Does this product support gamification (levels, experience, badges)?

    The platform supports gamification elements such as experience points, levels, badges, and loyalty programs.

    Is there ability to personalize gaming interface in this product?

    Operators can personalize the gaming interface extensively including branding, layout, and feature set.

    Does this product support different game speeds?

    Different game speeds, including fast-fold and traditional formats, are supported to cater to varied player preferences.

    Is there auto-play functionality for slots in this product?

    Auto-play functionality is provided mainly for slot games within the casino portfolio.

    Does this product support game history for players?

    Players have access to detailed game history and statistics for transparency and improved engagement.

    Is there replay functionality for disputed situations in this product?

    Replay functions are available, helping players review hands and support dispute resolution processes.

    Does this product support multiple currencies in games?

    The platform supports multiple currencies, including major fiat and cryptocurrencies, in games and transactions.

    Is there real-time currency conversion in this product?

    Real-time currency conversion is supported to accommodate varied player preferences and multiple jurisdictions.

    Does this product support cryptocurrency gaming?

    EvenBet fully supports cryptocurrency gaming including deposits, withdrawals, and gameplay.

    Is there blockchain technology integration in this product?

    Blockchain technology is integrated for secure crypto transactions and transparent gameplay elements.

    What technological platforms is this product based on?

    EvenBet products are based on HTML5 technology, supporting multi-platform deployment including web, desktop, and mobile.

    Which operating systems does this product support?

    Supported operating systems include Windows, macOS, iOS, and Android through web and native applications.

    Does this product support cloud deployment?

    The platform supports cloud deployment for scalability, flexibility, and easy maintenance.

    Is this product compatible with containerization technologies (Docker, Kubernetes)?

    There is no publicly verified detail on specific containerization technologies like Docker or Kubernetes usage at EvenBet.

    Which databases does this product support?

    Industry-standard relational databases are employed for data management though specific details are not publicly disclosed.

    Does this product support microservices architecture?

    No verified information on microservices architecture; online gaming platforms commonly evolve towards this for scalability.

    What APIs does this product provide for integration?

    EvenBet provides fast and easy API integration compatible with multiple backend technologies like Java, Python, Ruby, .NET, and PHP.

    Does this product support RESTful API?

    RESTful API support is available to facilitate integration and customization with external systems.

    Is there GraphQL support in this product?

    No publicly available verification of GraphQL support in EvenBet platforms.

    What data formats does this product support for exchange (JSON, XML, etc.)?

    Supported data formats for exchange typically include JSON and XML as industry standards.

    Does this product support real-time updates?

    Real-time updates are supported to provide dynamic game states, player notifications, and CRM interactions.

    Which communication protocols does this product use?

    Communication protocols used include HTTP/HTTPS for web services and WebSocket for real-time interactions.

    Does this product support WebSocket for online games?

    WebSocket support is provided for real-time online gaming interactions and live updates.

    What are the network bandwidth requirements for this product?

    Bandwidth needs are industry standard, optimized for low latency and smooth gameplay with adaptive streaming technologies.

    Does this product support data caching?

    Data caching is employed to optimize performance and reduce server loads in dynamic gaming environments.

    Which CDNs does this product support for content delivery?

    Content delivery network (CDN) support is utilized to ensure fast game content delivery globally.

    Does this product support load balancing?

    Load balancing techniques are implemented to distribute network and processing traffic evenly for performance stability.

    Does this product support automatic scaling?

    The platform includes automatic scaling features to handle variable user traffic and concurrency.

    Which monitoring systems are integrated with this product?

    Integrated monitoring systems track platform performance, operational health, and security events.

    Does this product support centralized logging?

    Centralized logging is used for auditing, troubleshooting, and compliance monitoring.

    Which analytics systems are built into this product?

    Built-in analytics provide operators with detailed player behavior, financial reporting, and game performance data.

    Does this product support A/B testing?

    A/B testing support exists to optimize game features, promotions, and user experiences.

    Is there ability to create sandbox environments in this product?

    Sandbox environments are provided for safe testing and development prior to production deployment.

    Does this product support API versioning?

    API versioning is supported to ensure backward compatibility and smooth integration with updates.

    What development tools does this product provide?

    Development tools include SDKs, testing frameworks, API documentation, and admin panels for configuration.

    Does this product offer SDK for various programming languages?

    SDKs are available primarily for common programming languages such as JavaScript and possibly others depending on integration needs.

    Does this product support automated testing?

    Automated testing is standard practice including unit, integration, and regression tests to maintain software quality.

    What continuous integration/deployment tools are available for this product?

    Continuous integration and deployment tools are used to accelerate development cycles and ensure stable releases.

    Does this product support blue-green deployment?

    Blue-green deployment strategies are likely implemented to enable zero downtime during updates.

    Is there rollback capability in case of issues with this product?

    Rollback capability exists to revert to previous stable versions in case of deployment issues.

    Which performance monitoring systems are integrated with this product?

    Performance monitoring systems are integrated to track latency, throughput, and server load.

    Does this product support distributed tracing?

    There is no specific verification of distributed tracing usage, but it is common in modern scalable platforms.

    Are there built-in profiling tools in this product?

    Profiling tools are used internally to identify bottlenecks and optimize performance.

    Does this product support hot-swapping of components?

    Hot-swapping of components is generally supported to minimize downtime during updates.

    What are the hardware requirements for deploying this product?

    Hardware requirements depend on deployment scale but generally include high-availability servers with sufficient CPU, RAM, and storage optimized for real-time gaming.

    Does this product support multi-tenancy?

    Multi-tenancy is supported to enable multiple operators and brands to run on shared infrastructure with isolated data.

    What is the maximum number of concurrent users this product can handle?

    EvenBet platforms support tens of thousands of concurrent users, scalable per operator infrastructure and configurations.

    Does this product support horizontal scaling?

    Horizontal scaling is supported to extend capacity by adding more servers or containers.

    What are the latency characteristics of this product?

    The platform is optimized for low latency to provide smooth, real-time gaming experiences essential in poker and casino environments.

    Does this product support geographic distribution?

    Geographic distribution support includes multi-region server deployment and CDN usage to reduce latency globally.

    Are there disaster recovery capabilities in this product?

    Disaster recovery capabilities include data backups, failover mechanisms, and geographically redundant systems to ensure business continuity.

    Does this product support provably fair algorithms?

    Provably fair algorithms support is part of their compliance to fair play standards in certain games where applicable.

    Is there ability to create custom games in this product?

    Operators can create custom games and features by leveraging EvenBet’s customizable platform and API capabilities.

    Does this product support white-label solutions for games?

    EvenBet offers white-label solutions for poker and casino games, enabling operators to brand and configure their platforms fully.

    Are there tools for creating promotional campaigns in games within this product?

    The platform includes tools for creating promotional campaigns, bonuses, and player engagement initiatives.

    Does this product support seasonal content?

    Seasonal content support allows operators to run special events and themed promotions to boost player activity.

    Is there ability to update games without downtime in this product?

    Zero-downtime updates are enabled via advanced deployment methods like blue-green deployments or rolling updates.

    Does this product support different RTP settings?

    Operators can adjust RTP settings within regulatory and platform constraints to tailor game economics.

    Is there a volatility system for slots in this product?

    Slot volatility systems are supported for varying risk and reward profiles in slot games.

    Does this product support cross-platform gaming (desktop, mobile, tablet)?

    EvenBet products support cross-platform gaming including desktop, mobile, and tablet via HTML5 and native apps.

    Is there optimization for different screen sizes in this product?

    Games and interfaces are optimized for different screen sizes and resolutions across devices.

    Does this product support offline mode for some games?

    Offline mode is generally not supported for online gambling platforms due to real-time interaction requirements.

    Is there integration with game engines like Unity/Unreal in this product?

    EvenBet games are developed primarily in HTML5; there is no verified information on Unity or Unreal engine integration.

    Does this product support HTML5 for all games?

    All EvenBet games are built with HTML5, ensuring compatibility across devices and browsers without downloads.

    What third-party integrations does this product support?

    The platform supports integration with various third-party services including payment gateways, fraud prevention systems, and marketing tools.

    Does this product integrate with existing casino management systems?

    Integration with casino management systems (CMS) is supported through APIs to streamline content and player management.

    Are there payment gateway integrations available in this product?

    The platform integrates with multiple local and global payment gateways to support diverse deposit and withdrawal options.

    Does this product support CRM system integrations?

    A powerful built-in CRM system is included with flexible integration possibilities to help operators manage player relations efficiently.

    What marketing tools does this product integrate with?

    EvenBet supports marketing tools integration to automate campaigns, notifications, and player engagement.

    Does this product support affiliate system integrations?

    Affiliate system integration is available to help operators manage referral programs and partnership networks.

    Are there business intelligence tool integrations in this product?

    Business intelligence tools integration is supported to enable advanced data analysis and reporting.

    Does this product support compliance and regulatory reporting integrations?

    The platform supports integration with compliance and regulatory reporting systems to simplify audit and control processes.

    What user registration methods does this product support?

    Supported user registration methods include standard forms and third-party identity verification APIs.

    Does this product support two-factor authentication?

    Two-factor authentication is included to enhance account security.

    Is there an identity verification system (KYC) in this product?

    The platform supports identity verification systems including KYC processes to comply with anti-money laundering regulations.

    Does this product support automated document verification?

    Automated document verification is supported to speed up KYC and onboarding processes.

    Is there integration with age verification systems in this product?

    Age verification systems are integrated to ensure compliance with legal age requirements for gambling.

    Does this product support geolocation verification?

    Geolocation verification is supported to restrict access from unauthorized jurisdictions.

    Is there a player self-exclusion system in this product?

    Player self-exclusion options are provided to promote responsible gambling practices.

    Does this product support deposit and betting limits?

    Deposit and betting limits can be configured and enforced at player and system levels.

    Are there cooling-off periods supported in this product?

    Cooling-off periods are supported to allow players temporary breaks from gambling activity.

    Does this product support gaming behavior monitoring?

    Player behavior monitoring tools are integrated for detecting problematic gambling and fraud prevention.

    Are there alerts for suspicious activity in this product?

    The platform provides alerts for suspicious activities to enable timely interventions.

    Does this product support VIP programs?

    VIP programs with tiered privileges and exclusive benefits are supported.

    Are there personal managers for VIP players in this product?

    Provision for personal account managers is available for VIP and high-value players.

    Does this product support player segmentation?

    Advanced player segmentation is supported based on behavior, preferences, and value metrics.

    Is there a loyalty system with point accumulation in this product?

    Loyalty systems with point accumulation and redemption are built into the platform.

    Does this product support personalized bonuses?

    Operators can create personalized bonuses to target specific player segments.

    Is there a referral system in this product?

    Referral program systems are included to encourage user acquisition through existing players.

    Does this product support affiliate programs?

    The platform supports comprehensive affiliate marketing programs for operators.

    Is there CRM system integration in this product?

    The built-in CRM system integrates fully with the gaming platform and third-party tools for seamless player management.

    Does this product support email marketing?

    Email marketing capabilities are part of the CRM and marketing automation suite.

    Are SMS notifications available in this product?

    SMS notifications support is available for timely player communication.

    Does this product support push notifications?

    Push notifications are supported across mobile and web platforms for engagement.

    Is there a complaints and support system in this product?

    The platform includes a structured complaint and support ticket system for player issues.

    Does this product support live chat with customer support?

    Live chat support capability is integrated for real-time player assistance.

    Is there a multi-level support system in this product?

    A multi-level support system is implemented to handle queries with escalation mechanisms.

    Does this product support customer service in multiple languages?

    Customer support and platform interfaces offer multilingual capabilities to serve diverse player bases.

    Is there a knowledge base for self-service in this product?

    A knowledge base is available for self-service help and FAQs.

    Does this product support video verification?

    Video verification is not commonly standard but may be integrated via third-party solutions.

    Does this product support temporary account freezing?

    Temporary account freezing is supported to restrict activity as needed.

    Is there a password recovery system in this product?

    Password recovery systems with secure workflows are integrated.

    Does this product comply with GDPR for user data?

    EvenBet complies with GDPR and similar data protection regulations.

    Is there a right to data deletion in this product?

    Players and users have the right to data deletion in line with privacy laws and company policies.

    Does this product support user data export?

    User data export capabilities are supported for transparency and regulatory compliance.

    Which payment systems are integrated with this product?

    The platform integrates many global and local payment systems supporting diverse currencies and crypto.

    Does this product support bank transfers?

    Bank transfer options are integrated depending on regional availability.

    Is there cryptocurrency payment support in this product?

    Cryptocurrency payments are fully supported across deposits, withdrawals, and gameplay.

    Does this product support e-wallets?

    E-wallet payment systems are integrated for fast and secure transactions.

    Is there mobile payment support in this product?

    Support for mobile payment methods is provided for convenience.

    Does this product support prepaid cards?

    Prepaid card payment options integration depends on operator demand and region.

    Is there an instant deposit system in this product?

    Instant deposit functionality is supported to enhance player experience.

    Does this product support scheduled deposits?

    Scheduled or recurring deposits typically require custom implementations, with industry norms favoring instant deposits.

    Is there a fast withdrawal system in this product?

    The platform supports fast withdrawal processes subject to regulatory and operator rules.

    Does this product support automated withdrawal processing?

    Automated withdrawal processing is available to streamline payout operations.

    Are there limits on deposits and withdrawals in this product?

    Deposit and withdrawal limits are configurable to enforce responsible gambling and regulatory compliance.

    Does this product support multi-currency operations?

    Multi-currency support includes major fiat and multiple cryptocurrencies.

    Is there automatic currency conversion in this product?

    Real-time automatic currency conversion is supported to facilitate seamless cross-currency play.

    Does this product support both fiat and cryptocurrencies simultaneously?

    The platform allows simultaneous support for both fiat and cryptocurrencies in transactions.

    Is there integration with DeFi protocols in this product?

    No publicly verified information on decentralized finance (DeFi) protocol integration within EvenBet Gaming’s platform.

    Does this product support cryptocurrency staking?

    There is no publicly available data confirming support for cryptocurrency staking.

    Is there an escrow system for large transactions in this product?

    Escrow system integration is not commonly referenced but could be implemented via payment partners for large transactions.

    Does this product support multi-signature for crypto payments?

    Multi-signature support for crypto payments is not publicly specified.

    Is there an anti-money laundering (AML) system in this product?

    Anti-money laundering (AML) systems are integrated in compliance with global gambling regulatory standards.

    Does this product support automatic transaction screening?

    Automatic screening of transactions for suspicious activity is supported.

    Is there integration with sanctions lists in this product?

    Integration with sanctions lists to block restricted users is implemented as part of compliance.

    Does this product support suspicious activity reporting?

    Suspicious activity reporting features are built into the platform for regulatory adherence.

    Is there a tax accounting system in this product?

    Built-in tools for taxation and accounting support help operators manage tax obligations.

    Does this product support automatic report generation?

    Automatic report scheduling and generation streamline operational oversight.

    Is there integration with tax systems in this product?

    Integration with regional tax systems may be included or done through third-party services.

    Does this product support transaction fee accounting?

    Transaction fee accounting is supported to handle fees and commissions efficiently.

    Is there a payment reconciliation system in this product?

    Payment reconciliation systems are integrated to track and match transactions.

    Does this product support chargeback handling?

    The platform supports chargeback management and dispute resolution processes.

    Is there a fraud detection system for payments in this product?

    Fraud detection systems are deployed to protect payment processes.

    Does this product support 3D Secure authentication?

    Support for 3D Secure authentication protocols is included to enhance payment security.

    Is there a credit risk assessment system in this product?

    Credit risk assessment systems may be part of operator tools or integrated third-party services.

    Does this product support installment payments?

    Installment payment options are uncommon in gambling software but could be integrated by operators if needed.

    Is there integration with buy-now-pay-later services in this product?

    Buy-now-pay-later services integration is not standard in iGaming platforms.

    Does this product support corporate banking for B2B clients?

    Corporate banking support primarily applies to B2B clients for billing and settlements.

    Is there an automatic refund system in this product?

    Automated refund systems can be configured for specific transaction scenarios.

    What security certificates does this product have?

    The company holds various security certifications appropriate for gaming and fintech sectors.

    Does this product support ISO 27001 compliance?

    ISO 27001 compliance is supported or pursued, typical for secure gaming providers.

    Is there PCI DSS certification for this product?

    EvenBet complies with PCI DSS standards to secure cardholder payment data.

    Does this product support GDPR compliance?

    The company fully supports GDPR compliance including data protection and privacy controls.

    Is there certification from gambling commissions for this product?

    EvenBet is certified by the Malta Gaming Authority (MGA) and other relevant gambling commissions.

    Does this product support eCOGRA certification?

    The company is certified by eCOGRA to ensure fair and responsible gaming practices.

    Is there GLI testing for games in this product?

    Games and platform components are tested and certified by Gaming Laboratories International (GLI).

    Does this product support iTech Labs certification?

    EvenBet’s software is certified by iTech Labs for compliance and fairness.

    Are there regular security audits for this product?

    Regular security audits are conducted to assess and improve platform security.

    Does this product support penetration testing?

    Penetration testing is performed to identify and mitigate vulnerabilities.

    Are there bug bounty programs for this product?

    There is no public information confirming a bug bounty program; however, it is an industry best practice.

    Does this product support data encryption at rest?

    Data encryption at rest is implemented to protect sensitive information on storage.

    Is there data encryption in transit in this product?

    Data encryption in transit is enforced using secure protocols (e.g., TLS).

    Does this product support end-to-end encryption?

    End-to-end encryption is employed in sensitive communications and transactions where applicable.

    Is there a key management system in this product?

    Comprehensive cryptographic key management systems are used to safeguard encryption keys.

    Does this product support hardware security modules (HSM)?

    Use of hardware security modules (HSM) is likely deployed for high-security cryptographic operations.

    Is there an intrusion detection system in this product?

    Intrusion detection systems monitor and block unauthorized access attempts.

    Does this product support DDoS protection?

    DDoS protection mechanisms are in place to prevent service disruptions.

    Are there firewall and WAF protection in this product?

    Firewalls and web application firewalls (WAF) protect the platform from external threats.

    Does this product support rate limiting?

    Rate limiting is applied to reduce abuse and maintain service availability.

    Is there a security monitoring system in this product?

    Continuous security monitoring is conducted to detect threats and anomalies.

    Does this product support SIEM integration?

    Security Information and Event Management (SIEM) integration supports centralized security event analysis.

    Are there automatic alerts for incidents in this product?

    Automated incident alerts notify administrators in case of security or operational issues.

    Does this product support incident response procedures?

    Incident response procedures are established to quickly address and resolve security incidents.

    Is there a backup and disaster recovery system in this product?

    Comprehensive backup and disaster recovery systems ensure data preservation and operational continuity.

    Does this product support geographic redundancy?

    Geographic redundancy is implemented through multiple data centers and cloud zones to enhance reliability.

    Are there RTO/RPO guarantees for this product?

    RTO (Recovery Time Objective) and RPO (Recovery Point Objective) guarantees are defined to meet operational SLA standards.

    Does this product support business continuity planning?

    Business continuity planning supports uninterrupted platform service even during incidents.

    Is there an access control system in this product?

    Robust access control systems regulate user and operator permissions based on roles.

    Does this product support role-based access control?

    Role-based access control (RBAC) is implemented for security and operational management.

    Is there an audit trail for all actions in this product?

    Full audit trails are maintained for actions to ensure accountability and compliance.

    What built-in analytical tools are available in this product?

    Built-in analytical tools help operators track performance, player behavior, and financial metrics.

    Does this product support real-time analytics?

    Real-time analytics are provided to enable immediate decision-making and operational adjustments.

    Are there operator dashboards in this product?

    Operator dashboards deliver comprehensive control panels for game, player, financial, and marketing management.

    Does this product support custom reports?

    Custom report generation is available to meet diverse operator needs.

    Is there automatic report generation in this product?

    Automatic report scheduling and generation streamline operational oversight.

    Does this product support scheduled reporting?

    Scheduled reporting supports periodic data delivery to stakeholders.

    Is there data export in various formats from this product?

    Data can be exported in common formats including CSV, PDF, and Excel.

    Does this product support data mining functionality?

    The platform supports data mining capabilities for deeper player and operational insights.

    Is there predictive analytics in this product?

    Predictive analytics are deployed to anticipate player behavior and optimize revenue.

    Does this product support machine learning for analytics?

    Machine learning is used to enhance analytics related to player segmentation, fraud detection, and personalization.

    Is there player behavior analytics in this product?

    Comprehensive player behavior analytics help optimize engagement and responsible gambling controls.

    Does this product support cohort analysis?

    Cohort analysis is supported to compare player groups over time for marketing and retention strategies.

    Are there LTV (lifetime value) calculations in this product?

    Lifetime value (LTV) calculations are included as part of player analytics.

    Does this product support churn prediction?

    Churn prediction tools enable proactive retention efforts.

    Are there revenue optimization tools in this product?

    Revenue optimization tools help maximize operator profitability through dynamic pricing and bonus offers.

    What technical support channels are available for this product?

    Support channels include email, live chat, phone, and dedicated account managers.

    Does this product offer 24/7 technical support?

    EvenBet provides 24/7 technical and customer support to ensure platform stability.

    Is there a multi-level support system for this product?

    Multi-level support structures allow escalation for complex or urgent technical issues.

    Does this product support remote diagnostics?

    Remote diagnostics are used to troubleshoot and resolve platform issues efficiently.

    Is there on-site support available for this product?

    Onsite support is likely available for major clients depending on contractual agreements.

    Does this product support a ticketing system?

    A ticketing system is used to manage and track support requests.

    Are there SLA guarantees for support of this product?

    Service Level Agreements (SLAs) with uptime and response time guarantees are provided to clients.

    Does this product offer priority support for critical clients?

    Priority support options are available for high-value and strategic clients.

    Are there dedicated support managers for this product?

    Dedicated support and project managers are assigned to key clients for personalized service.

    Does the company offer migration assistance for this product?

    Migration assistance is offered to help operators transition from legacy platforms or competitors efficiently.

    You May Also Be Interested In

    This website uses cookies to improve user experience. By continuing to use the site, you consent to the use of cookies.