EveryMatrix BonusEngine is a comprehensive bonus and promotion management system designed for casino and sportsbook operators. It provides a modular, flexible platform that enables operators to create, configure, and manage a wide range of bonus types and gamification campaigns to enhance player engagement and retention across multiple gambling verticals.
Bonus and promotion management system within an iGaming platform suite, functioning as a software developer tool and platform provider component.
The primary purpose of BonusEngine is to enable operators to design, deploy, and automate complex bonus and promotional campaigns, targeting player retention, acquisition, and loyalty enhancement in regulated online casino and sportsbook markets.
BonusEngine supports multiple gambling verticals including online casino, sportsbook, and lottery sectors, offering unified bonusing capabilities across these verticals.
Operates on a B2B model providing modular, API-driven software solutions to gambling operators and platform providers for integration into their existing or new systems.
BonusEngine differentiates itself with its high flexibility in bonus creation, extensive gamification features such as tournaments, missions, achievement tables, advanced segmentation, multi-level wagering bonuses, and an integrated monitoring system for bonus abuse prevention.
EveryMatrix
2008
Registered primarily in Malta, with international presence and compliance in multiple regulated jurisdictions worldwide.
Headquarters in Malta, with additional offices across Europe, Asia, and the Americas to support global operations.
Approximately 15+ years in the iGaming market, with BonusEngine being part of their expanded platform offerings in recent years.
The development team is large and specialized, supporting multiple modular products, with a staff likely numbering in the hundreds across technical and operational roles.
Interfaces are available in multiple languages, supporting major European and international languages to cater to global operators.
Extensive regional localization capabilities, enabling compliance with jurisdiction-specific requirements, languages, currencies, and promotional preferences.
To empower gaming operators with advanced, flexible, and modular technology solutions that enable innovation, player engagement, and compliance in regulated markets.
Privately held company operating as a leading B2B technology provider in the iGaming industry.
Holds certifications relevant to the iGaming sector, including regulated market approvals, with additional certificates for software quality and security standards typical for licensed providers.
Member of multiple professional gambling industry associations to ensure compliance, networking, and adherence to industry best practices.
Key milestones include launching modular platforms such as CasinoEngine and BonusEngine, integration of gamification features, and expansion into sportsbook and lottery verticals.
Currently private with no publicized plans for IPO, focusing on organic growth and strategic partnerships.
Offers partner programs for integrators and affiliates, including multi-level commission models, marketing tools, and tracking within their PartnerMatrix system.
Provides robust responsible gambling tools integrated within platforms including limits management, self-exclusion, cooling-off options, and behavioral monitoring.
Adheres to general corporate environmental standards, with increasing awareness for sustainable IT operations common in the software industry.
Provides training and certification for operators’ staff on the use of platform products and tools to maximize operational efficiency and compliance.
Focuses on deepening modularity, expanding gamification features, enhancing AI-driven player segmentation, and continuing API-first approaches for integration flexibility.
Planning to increase footprint in newly regulated markets worldwide, especially in North America, Latin America, and Africa.
Dedicated research and development teams working continuously on product innovation, platform performance optimization, and integration capabilities.
Incorporates current trends such as AI for player segmentation, real-time data analytics, gamification, API-driven architectures, and modular cloud infrastructure.
Supports innovative projects through flexible API integration, modular components, and potential partnerships though direct startup incubation programs are not publicly detailed.
Holds significant market share in iGaming platform components, especially in bonus and promotion management within regulated markets globally.
Competitors include Playtech, Scientific Games (SG Digital), NetEnt (Entain), Betsoft, and other major iGaming platform providers with bonus systems.
Modular architecture, deep API integration, wide content aggregation, comprehensive gamification tools, and strong regulatory compliance expertise.
Serves global regions including Europe, North America, Latin America, Asia-Pacific, and Africa, focusing on regulated markets.
Online casino and sportsbook operators, lottery providers, white-label operators, and large platform integrators seeking advanced promotional systems.
Supports white-label solutions with customizable front-end and modular back-end components including BonusEngine integration.
Flexible pricing based on modular product selection, volume, and integration scope, typically subscription or revenue-share models.
Focused on B2B marketing through industry events, direct sales, partnership networks, and digital channels targeting regulated operators.
Utilizes direct sales and integration partners as well as platform resellers and technology partners to widen distribution reach.
BonusEngine is a promotion system integrated with casino platforms that may support thousands of games aggregated via CasinoEngine.
Supports promotions across multiple game types including slots, table games, live dealer games, virtuals, and sports betting.
Supports live dealer games through integration with CasinoEngine and compatible game providers.
No specific public data on VR/AR support, generally focus remains on HTML5 and traditional game types.
Full support for tournaments and competitions with flexible setup, tracking, and gamification elements integrated.
Supports integration with jackpot systems and configurable jackpot promotions as part of gamification.
Does not specifically provide native multiplayer game hosting but supports multiplayer-related promotions and features.
No native player chat functionality within BonusEngine, as it focuses primarily on bonuses and promotions.
Not applicable to BonusEngine; it is a promotion management system, not a game hosting platform.
Does not directly support side bets, as this is controlled at game software level rather than promotion system.
Supports achievement and rewards systems as part of its gamification feature set.
Strong gamification support including missions, challenges, achievements, leaderboards, and tiered rewards.
Enables personalized player experience through segmented bonus offerings, player segmentation, and targeted campaigns.
Game speed settings relate to game software, not BonusEngine functionality.
Auto-play is a feature from game software, not controlled by the BonusEngine system.
Game history is managed in Player Account Management systems, not the BonusEngine directly.
Typically handled by game providers; not a feature of BonusEngine.
Supports multi-currency bonus configurations and wallet management integration.
Offers tools for currency management but real-time currency conversion generally handled by integrated PAM or payment systems.
Supports crypto wallet integration and bonuses applied to crypto balances via modular platform components.
No direct blockchain integration disclosed for BonusEngine, focus is on conventional iGaming technology stacks.
Built on modular, API-driven platform architecture compatible with web-based and cloud infrastructure.
Supports cloud deployment architectures for scalability and performance.
Compatible with container orchestration technologies like Docker and Kubernetes in deployment environments.
Supports standard relational databases typical for iGaming backend systems.
Employs microservices architecture for modularity, flexibility, and scalability.
Rich API offerings for integration with casino platforms, PAM, payment systems, and third-party providers.
Provides RESTful APIs as standard for integration and data exchange.
No confirmed information on GraphQL support; RESTful APIs are primary interface.
Supports industry-standard data formats such as JSON and XML for API communication.
Supports real-time updates and event-triggered bonus awarding.
Utilizes standard web communication protocols including HTTPS and WebSocket.
Supports WebSocket protocols for real-time data exchange where applicable.
Bandwidth requirements are optimized for modern internet use, scalable with concurrent user load.
Supports caching mechanisms for performance optimization in back-end services.
Compatible with CDN integration for content delivery optimization.
Supports load balancing to maintain high availability and performance.
Supports automatic scaling in cloud environments to manage variable workloads.
Includes integrated monitoring tools for performance, bonus campaign tracking, and abuse detection.
Provides centralized logging capabilities for operational transparency and troubleshooting.
Built-in analytics tools for bonus campaign performance and player behavior analysis.
Supports A/B testing of bonus configurations and promotional campaign effectiveness.
Provides sandbox environments for safe testing and configuration before live deployment.
Employs API versioning to ensure backward compatibility and controlled updates.
Offers developer tools and documentation to facilitate integration and configuration.
Provides SDKs and libraries primarily in common languages such as JavaScript, C#, and Java for easier integration.
Supports automated testing in development workflows to ensure stability and quality.
Compatible with continuous integration and deployment tools for streamlined development cycles.
Supports blue-green deployment strategies for seamless updates.
Capable of rolling back to previous configurations to mitigate issues quickly.
Includes monitoring systems to track system performance and user experience impact.
Supports distributed tracing for debugging complex, multi-service interactions.
Includes profiling tools for optimizing system resource use.
Supports component hot-swapping to reduce downtime during updates.
Minimal hardware requirements due to cloud-based and modular architecture; scalable based on operator needs.
Fully supports multi-tenancy for operators managing multiple brands or regions.
Designed to support high concurrent user volumes typical of tier-one operators; exact numbers depend on deployment scale.
Fully supports horizontal scaling across distributed cloud environments.
Optimized for low-latency real-time bonus awarding and campaign responsiveness.
Supports geographic distribution with regional data centers and compliance adjustments.
Implements disaster recovery plans and redundancy to ensure data safety and operational continuity.
Provably fair algorithms are managed at the game provider level, not within BonusEngine.
Does not create games but supports integration of custom games for promotional features.
Supports white-label solutions for operator branding of bonus management systems.
Extensive tools for creating, managing, and automating promotional campaigns, including complex rules and triggers.
Supports seasonal and event-based content with customized promotional campaigns.
Designed for zero-downtime updates minimizing player experience disruption.
RTP settings controlled at game software level; BonusEngine handles bonus parameters independently.
Slot volatility relates to game content, not BonusEngine functionality.
Fully cross-platform via web and API integration supporting desktop, mobile, and tablet devices.
Interfaces are optimized for multiple device screen sizes.
Does not support offline mode, as it operates through web-connected systems.
Integrates with various game engines indirectly through platform APIs, but not direct game engine development.
Supports all HTML5 games via integration with casino content platforms.
Supports extensive third-party integration including gaming content providers, PAMs, payment gateways, and marketing tools.
Integrates with casino management systems for unified back-office control.
Supports integration with multiple payment gateways for bonus and wallet management.
Integrates with CRM systems for personalized marketing and bonus targeting.
Offers integration with marketing automation tools to manage campaigns and player engagement.
Integrated with PartnerMatrix for affiliate program management and tracking.
Supports business intelligence tools integration for deep analytics.
Provides integration with compliance and regulatory reporting systems for accurate data submission.
Supports standard user registration methods including direct sign-ups and PAM integration.
Supports two-factor authentication via PAM platform integration.
Integrates with KYC systems for identity verification and regulatory compliance.
Supports automated document verification systems via PAM or third-party services.
Integrates age verification solutions to ensure compliance with regulatory age requirements.
Supports geolocation verification to enforce jurisdictional restrictions.
Provides self-exclusion options as part of responsible gambling measures.
Supports deposit and betting limits enforcement through PAM and BonusEngine settings.
Supports cooling-off periods configurable by operators within responsible gaming tools.
Integrates behavior monitoring tools to spot problematic gambling patterns.
Provides suspicious activity alerts and bonus abuse detection mechanisms.
Supports VIP programs with customized bonuses and rewards.
Integration possibilities for personal managers to oversee VIP player accounts.
Advanced player segmentation based on behavior, value, and preferences for targeted bonuses.
Supports loyalty programs with points accumulation and redemption features.
Enables personalized bonus offers tailored to individual player profiles.
Supports referral tracking and reward systems integrated with promotions.
Fully supports multi-level affiliate program management in PartnerMatrix.
Fully integrates with CRM platforms for enhanced player management and marketing.
Supports email marketing automation linked to bonus and player activity.
Supports SMS notifications for promotion alerts and player communications.
Supports push notifications for real-time campaign updates and player engagement.
Integrated complaint and support ticketing system provision through PAM.
Supports live chat customer service through integrated third-party tools.
Supports multi-level support escalation and resolution workflows.
Provides multilingual support across user interfaces and customer service.
Offers knowledge base solutions for self-service information to operators and players.
Supports video verification services via PAM integrations.
Provides tools to block player accounts as required by compliance or security.
Supports temporary account freezing functionalities.
Provides password recovery mechanisms integrated with platform PAM.
Fully GDPR compliant for user data privacy and security.
Implements processes for users to exercise right to data deletion.
Supports user data export for regulatory and personal data requests.
Integrates numerous payment systems, covering fiat, crypto, and e-wallets.
Supports bank transfer payments via integrated payment systems.
Supports cryptocurrency payments and wallet integration.
Supports e-wallet payments and management.
Supports mobile payment options.
Supports prepaid card payments through payment gateway integrations.
Enables instant deposits through integrated payment systems.
Supports scheduled deposit arrangements where applicable.
Supports fast withdrawal processing integrated with payment providers.
Provides automated withdrawal processing capabilities.
Supports configurable deposit and withdrawal limits compliant with regulations.
Supports multi-currency wallets and transactions.
Offers automatic currency conversion tools integrated within wallet systems.
Supports simultaneous fiat and cryptocurrency management.
No direct DeFi integration publicly known for BonusEngine.
Not currently supported within BonusEngine features.
No specific escrow system feature disclosed.
No public information on multi-signature crypto payment support.
Integrates anti-money laundering systems typically via PAM and platform compliance tools.
Supports automatic transaction screening per regulatory requirements.
Includes sanctions lists integration for compliance.
Supports suspicious activity reporting to regulators and internal compliance.
Provides tax accounting data and reporting integration.
Enables automatic report generation on performance and compliance.
Integrated with tax systems for automatic reporting.
Supports transaction fee accounting and reconciliation.
Provides payment reconciliation tools integrating multiple payment channels.
Supports chargeback handling processes.
Built-in fraud detection systems for payment transactions.
Supports 3D Secure authentication via payment gateway integrations.
Integration possibilities for credit risk assessment systems.
No public information on installment payments support.
No public information on Buy-Now-Pay-Later services integration.
Supports corporate banking features for B2B clients through payment providers.
Supports automated refund processing integrated with payments.
Holds standard security certifications aligned with iGaming industry standards.
Compliance with ISO 27001 likely as part of company-wide information security management.
PCI DSS certification supported through integrated payment processing.
Fully supports GDPR security and privacy requirements.
Operates under multiple gambling commission licenses and certifications globally.
No explicit public confirmation of eCOGRA certification for BonusEngine.
Games supported through CasinoEngine are generally GLI tested; BonusEngine focuses on promotions.
No specific iTech Labs certification related to BonusEngine.
Undergoes regular security audits as required for regulated operation.
Performs penetration testing on systems to ensure platform security.
No publicly disclosed bug bounty programs.
Supports encryption of data at rest per industry best practices.
Uses encryption protocols for data in transit such as TLS.
Supports end-to-end encryption in critical data transactions.
Employs key management systems for cryptographic operations.
Not specifically disclosed.
Implements intrusion detection systems for platform security.
Provides DDoS protection mechanisms to safeguard services.
Firewall and web application firewall protections are standard.
Implements rate limiting to prevent abuse and ensure service availability.
Continuous security monitoring systems in place.
Integrates with Security Information and Event Management (SIEM) systems.
Provides automated incident alerts to security and operations teams.
Established incident response procedures and teams.
Comprehensive backup and disaster recovery systems are implemented.
Supports geographic redundancy for high availability.
Maintains RTO and RPO guarantees aligned with industry standards.
Comprehensive business continuity planning in place.
Implements robust access control systems.
Supports role-based access control for operational security.
Maintains detailed audit trails for all critical actions.
Includes built-in analytical tools for performance and operational insights.
Supports real-time analytics on player behavior and campaign impact.
Provides operator dashboards for management and monitoring.
Supports customized reporting capabilities.
Enables automatic report generation on performance and compliance.
Supports scheduling of reports for operator convenience.
Exports data in multiple common formats including CSV, XML, JSON.
Supports data mining functionalities through integrated analytics.
Provides predictive analytics tools to enhance player engagement forecasting.
Incorporates machine learning analytics for segmentation and behavior analysis.
Advanced player behavior analytics integrated for targeted marketing.
Supports cohort analysis to track player groups over time.
Includes tools for lifetime value calculations.
Supports churn prediction to identify at-risk players.
Tools available to optimize revenue through targeted promotions and player engagement.
Offers multiple technical support channels including email, phone, and ticketing.
Provides 24/7 technical support for critical platform issues.
Multi-level support system for efficient issue resolution.
Supports remote diagnostics capabilities for faster troubleshooting.
Offers onsite support for major clients as needed.
Comprehensive ticketing system used for support.
Provides SLA guarantees depending on client agreements.
Priority support available for premium clients.
Assigns dedicated account and technical managers to key clients.
Offers migration assistance for operators moving from other platforms.
