Evolution Gaming is a leading provider of live dealer casino solutions, delivering high-quality streaming casino games for online operators with a focus on real-time immersive player experiences and robust technical infrastructure.
Live dealer game provider and casino software developer.
The primary purpose is to offer innovative, scalable, and fully regulated live dealer casino products tailored for the needs of online gaming operators serving regulated markets globally.
Evolution serves the online casino vertical, with a special emphasis on live dealer games, game shows, and branded content; it does not develop for land-based casinos or sportsbooks.
Evolution operates a pure B2B model, supplying its live casino platform and native apps to licensed online casino operators.
Key differentiators include world-leading live streaming quality, vast multilingual support, branded environments, custom studio solutions, exclusive game shows, and seamless omnichannel integration.
Evolution Gaming Group AB.
Evolution was established in 2006.
Registered in Sweden, also holding licenses in multiple regulated markets worldwide, including Malta, UK, and others.
Main offices are located in Stockholm (Sweden), Riga (Latvia), Malta, Tbilisi (Georgia), and regional studios across Europe, North America, and Asia.
Evolution has been active in the market for nearly two decades, operational since 2006.
Industry-leading providers like Evolution typically employ over 10,000 staff globally, with thousands in development, studio, and support roles.
Native applications offer support in over 30 languages to cater to international markets.
Providers deliver extensive localization—including local dealers, languages, currency, and culturally relevant games—to optimize player engagement for specific markets.
To provide the world's best live casino experience through innovation, operational excellence, and a relentless customer focus.
Evolution Gaming Group AB is publicly traded on the Nasdaq Stockholm exchange.
Evolution has won dozens of EGR and Global Gaming Awards for live casino innovation, platform excellence, and operator partnerships; holds certifications like ISO/IEC 27001.
Participates in prominent industry bodies such as the European Gaming and Betting Association (EGBA), International Betting Integrity Association (IBIA), and Remote Gambling Association (RGA).
Notable milestones include first HD live studio (2006), mobile live launch (2012), public listing (2015), and expansion with game show formats and North American studios.
As a listed company, Evolution continues to seek strong investment and growth opportunities, but has no announced new IPO plans.
Providers like Evolution operate partner programs for operators and integrators, featuring support, promotional tools, and dedicated account management.
Evolution integrates responsible gaming tools—session limits, self-exclusion, age verification—and partners with RG organizations as part of its compliance.
Industry leaders increasingly pursue sustainability, reducing studio emissions, using renewable energy, and promoting green office practices.
Live dealer suppliers commonly provide certified dealer training, compliance modules, and operator onboarding for game management systems.
Product roadmaps emphasize expansion into new jurisdictions, innovative game types, mobile-first development, and greater personalization with data analytics.
Plans focus on deeper North American penetration, new Asian markets, and compliance-driven launches in newly regulated territories.
Established R&D departments drive platform evolution, tech upgrades, and the development of proprietary streaming, AI, and mobile technologies.
Key trends include HTML5, cloud scalability, low-latency streaming, AI-driven analytics, and omnichannel/mobile-first design in new live games.
Leading providers occasionally support startups with incubation, API access, and technical mentorship if it aligns with ecosystem goals.
Evolution commands a dominant share of over 60% in the global live casino provider segment, supplying most major B2C operators.
Primary competitors include Playtech Live, Pragmatic Play Live, Authentic Gaming, Ezugi (Evolution subsidiary), and Playtech.
Evolution's advantages are global scalability, market-leading game variety, localization, compliance rigor, and proprietary streaming infrastructure.
Evolution live casino is available in Europe, North America, Latin America, and select Asian markets.
The target customers are licensed online casino brands and iGaming operators seeking world-class live dealer solutions.
Leading providers offer white-label live casino studios and branded environments for partner operators.
Pricing structures generally feature setup fees, ongoing monthly/annual service charges, and revenue-share or tiered usage-based fees.
Go-to-market strategies include strategic operator partnerships, branded tables, influencer marketing, and showcasing at major industry events.
Distribution networks encompass global reseller partnerships, direct integrations, aggregator platforms, and white-label alliances.
Live casino basic packages typically include core titles like live blackjack, roulette, baccarat, and poker variants—generally 5–15 games.
Full portfolio covers live dealer games (roulette, blackjack, baccarat), game shows, live poker, and regional/cultural games.
Comprehensive live dealer support with real dealers streamed from high-tech studios is a primary offering.
As of now, mainstream live dealers seldom offer VR/AR in real money games, but R&D occasionally explores these technologies for future features.
Providers enable system-driven tournaments, leaderboards, and time-limited competitions for player retention.
Progressive jackpot systems are supported for select live and slot games, with pooled/networked options possible.
Live table games inherently support multiplayer participation, enabling real-time social gaming.
Live dealer platforms universally support secure player-dealer and player-player chat.
Private/branded live tables are available as a premium integration feature.
Side-bet options are standard on blackjack, baccarat, and other table games.
Gamification features like achievements and unlockable rewards are integrated into many live casino solutions.
Levels, points, badges, and missions are used to enhance player engagement and loyalty.
Platforms allow for some degree of theme/brand interface customization for both player and operator.
Fast-deal and variable speed options are available to suit different player preferences.
Auto-play is supported in slots and automated games, but limited or unavailable for most live dealer titles due to regulatory requirements.
In-game access to detailed betting and play history is a standard responsible gaming and operational feature.
Dispute-resolution systems include round-by-round replays and audit logs for operators.
Multi-currency gaming is available, supporting operator-defined and player-preferred currencies.
Real-time or session-based currency conversion is available, streamlining cross-market play.
Some providers offer cryptocurrency betting, but adoption depends on operator policy and licensing constraints.
Blockchain integration for transparency/provable fairness is emerging but not widely deployed among top-tier live casino apps.
Modern casino solutions use scalable microservices, proprietary streaming tech, and advanced cloud backends, primarily built with Java, Node.js, and C#.
Enterprise-grade cloud deployment is utilized for global availability and resilience.
Compliance with Docker and Kubernetes containerization is common for modular deployments.
Leading live casino providers use robust RDBMS and NoSQL options like PostgreSQL, MySQL, and MongoDB for scaled operations.
Modern solutions are architected on decoupled microservices to enhance scalability and reliability.
Comprehensive APIs are provided for seamless operator backend, wallet, and front-end integrations.
RESTful APIs are standard for integration with operator systems and services.
While less common, some newer platforms may offer GraphQL API endpoints for specific data needs.
JSON and XML are supported for all major integrations, ensuring compatibility and data mobility.
Real-time updates are delivered via WebSockets, push notifications, and REST endpoints.
Popular protocols include HTTPS, WebSocket, and secure RTMP for streaming.
WebSocket support is a standard for real-time, low-latency game and chat communications.
Platforms are optimized for low- to moderate-bandwidth needs, typically streaming at adaptive rates based on connection quality.
Caching layers ensure swift game and media load for players worldwide.
Use of CDNs is standard to accelerate game and video content globally with minimal latency.
Load balancing is integrated for operator reliability and seamless user experiences.
Hosted live casino software auto-scales based on player and operator demand peaks.
Platforms embed real-time monitoring for live streams, back-end performance, and user traffic.
Centralized and auditable logging systems track events for regulatory and operational assurance.
Advanced analytics track player behavior, operations, and monetization metrics.
Platforms offer A/B testing tools for operator-side optimization of game features and UI.
Secure sandbox environments exist for integration, testing, and operator pre-production validation.
API versioning ensures backward compatibility and smooth operator upgrades.
SDKs, documentation, test sandboxes, and technical support streamline custom app development.
SDKs/libraries are typically available for JavaScript, Java, Swift/Objective-C, and C# for cross-platform or native app integration.
Automated testing suites are used in QA for both internal validation and operator integration.
CI/CD pipelines (e.g., Jenkins, GitLab CI) streamline frequent releases and operator deployments.
Blue-green and canary deployments ensure reliable platform updates with minimal risk.
Rollback systems are built in to allow rapid reversion after failed updates or issues.
Comprehensive performance monitoring supports both operator-side and platform-level diagnostics.
Distributed tracing services are available for debugging and latency tracking across microservices.
Profiling and resource monitoring tools are integrated into platform development environments.
Mission-critical platforms may offer limited hot-swapping support for non-game engine components; full hot-swapping in live environments is rare.
Solutions are cloud native but may require physical backup/data center redundancy for certain regulated markets.
Multi-tenancy architectures allow many operators to use the same backend in a logically isolated manner.
Leading providers support hundreds of thousands of concurrent users across all operator skins and tables.
Platforms are designed for horizontal scaling across multiple servers or cloud regions.
Industry leaders maintain global latency of less than 1–2 seconds for live streaming gameplay.
Game delivery is globally distributed via regional studios, data centers, and cloud nodes.
Providers implement robust backup, failover, and disaster recovery strategies for 24/7 operations.
While not all live dealer games are provably fair in the cryptographic sense, leading providers follow rigorous shuffling, game log, and studio audit compliance.
Providers can develop custom branded tables, game variants, and promotional interfaces for large operators.
White-label game studios and custom-branded rooms are available for partner operators.
Rich toolsets for promo campaigns, tournaments, and bonus drops are integrated for operator marketing.
Content management supports seasonal themes, game skins, and promotional campaigns.
Updates are designed for zero-downtime deployment using blue-green or rolling releases.
Custom RTP settings may be applied for certain games according to jurisdiction/operator preference, maintaining regulatory approval.
Adjustable game volatility is offered for slots, selectable per operator.
Seamless gaming across desktop, web, native iOS, and Android apps is fully supported.
Responsive interfaces adapt to all screen sizes—desktop, tablet, mobile and even vertical display orientations.
Offline mode is usually unavailable in live dealer, but some RNG or hybrid games may support residual/local play.
Game platforms may support integration with third-party engines (Unity, Unreal) for new content types or promotional features.
All new games are built on HTML5 for optimal cross-platform access and performance.
Integration support extends to wallets, CRMs, affiliate platforms, and payment gateways.
Casino management system (CMS) API and direct integrations are standard for operator-side controls.
Platforms provide secure payment gateway integrations via API with leading providers.
CRM system integration for player management, retention, and bonus allocation is supported.
Tools support seamless integration with marketing, analytics, and push notification services.
Affiliate system integrations track partner traffic, player conversion, and commissions.
Business intelligence and reporting tools are a standard part of the operator backend suite.
Automatic compliance reports for licensed markets are built into platform core reporting modules.
User registration can be enabled via email, phone, username/password, or SSO via operator site.
Two-factor authentication (2FA) support is provided for enhanced account security.
Built-in KYC modules verify player identity as required by local laws.
Automated document verification is available using image and data analysis APIs.
Integrated age verification tools ensure legal participation.
Platforms support geolocation via IP and device checks for regulation enforcement.
Self-exclusion programs and player controls align with responsible gaming mandates.
Operators can set custom deposit, loss, and single-bet limits per player.
Standard cooling-off/timeout and player protection features are available to meet regulatory requirements.
Player behavior is monitored for signs of gambling harm or suspicious patterns.
Automated systems generate alerts for AML, fraud, or problematic gambling behaviors.
Operator loyalty and VIP programs are supported at technical and CRM levels.
VIP/personal manager assignment and CRM integration available for top-tier players.
Systems allow automated and manual segmentation of player base by region, spend, and activity.
Point-based loyalty schemes are natively supported and customizable by operators.
Tools support bonus personalization based on player history and segmentation.
Integrated refer-a-friend systems incentivize player acquisition for operators.
Affiliate management integration enables comprehensive contractor or partnership systems for casinos.
Direct integration using CRM APIs supports player management, retention, and engagement.
Platforms export player data or directly integrate for email marketing campaigns.
SMS notification support is available via integrated messaging providers.
Support for web and mobile push notification campaigns is standard in native mobile apps.
Complaint and ticket management modules ensure regulatory compliance and user satisfaction.
In-app live chat support is available for player support and issue resolution.
Tiered support systems sort technical, gaming, and payment issues for operators.
All support and game environments are offered in over 30 languages.
Detailed self-service knowledge bases empower operators and players for common issues.
Some platforms support video-based user verification to counter fraud and meet regulatory demands.
Operators and players can trigger account blocking or temporary suspension via platform controls.
Temporary account freezing is supported to promote responsible gaming and issue management.
Secure password reset and recovery functions are standard.
User data handling meets strict GDPR standards for European users, including data access and erasure.
Players can request deletion of their personal data in line with GDPR or equivalent local regulations.
Export functionalities enable users to obtain a copy of their personal information.
A full suite of global and regional payment systems is available, including cards, wallets, crypto, and banking.
Direct support for international and domestic bank transfer payments.
Some providers enable Bitcoin, Ethereum, and other crypto payments where allowed by regulation.
Native integration with leading e-wallets such as Skrill, Neteller, PayPal, and ecoPayz is standard.
Mobile-friendly payment solutions like Apple Pay or Google Pay are supported.
Prepaid voucher and card systems (e.g., Paysafecard) can be enabled.
Platform support for near-instantaneous payment processing is widespread.
Scheduling tools for recurring deposits are available for player convenience.
Rapid withdrawal tools—automated and semi-automated—improve player satisfaction.
Automated withdrawal approval and payout systems are integrated to streamline operator workload.
Configurable limits for minimum/maximum deposit and withdrawal by both operator and player.
Multi-currency support allows play and payment in dozens of global currencies.
Built-in conversion enables seamless payments in non-base currencies.
Leading wallets can support both fiat and approved cryptocurrencies, ensuring dual compatibility.
DeFi protocol support is rare but growing among the most innovative gaming platforms.
Select crypto-friendly platforms may allow staking, offering new forms of player rewards.
Large transaction escrow systems are available for VIP/high-roller or B2B operations.
Multi-signature transaction support is an advanced security feature for large crypto payments.
Comprehensive anti-money laundering systems screen all transactions for suspicious activity.
All player and operator transactions pass through risk and compliance screening modules.
Real-time sanctions lists and PEP screening are included for global compliance.
Automated and manual suspicious activity reports are filed as required in regulated markets.
Integrated tax calculation and accounting features help operators meet jurisdictional responsibilities.
Automatic schedule-based reporting to operator and regulator preferences is supported.
Where required, casino systems integrate with national tax reporting tools/APIs.
Fee management and reconciliation tools help operators monitor platform costs.
Real-time payment and bank account reconciliation improves operational transparency.
Chargeback detection, flagging, and automated resolution systems reduce operator risk.
Machine learning and rule-driven fraud detection tools secure payment workflows.
Leading providers integrate 3D Secure for enhanced payment transaction security.
Credit scoring and risk assessment tools are available to B2B clients managing credit operations.
Support for installment-based payments is available in select payment modules.
Buy-now-pay-later (BNPL) options are rare in gaming but gaining adoption where local regulation permits.
B2B-focused providers offer direct corporate banking integration for operator settlements.
Automatic refund processing reduces support workload and user friction during payment issues.
Enterprise-grade SSL/TLS and platform security certificates underpin all operations.
ISO/IEC 27001 information security management certification is held by top-tier providers for studio and platform security.
PCI DSS compliance assures secure payment processing and card data handling.
Platforms follow GDPR and provide certified data security and privacy practices for users in Europe.
Full compliance with UK Gambling Commission, Malta Gaming Authority, and other recognized global regulators.
eCOGRA testing and certification assures fairness and operational transparency for many providers.
GLI (Gaming Labs International) certification validates laboratory-tested randomness and fair play.
Some platforms seek iTech Labs certification for independent verification of RNGs and operational security.
Regular internal and third-party security audits are conducted to monitor vulnerabilities.
Providers run periodic penetration tests, both internal and commissioned, to identify potential threats.
Public or private bug bounty programs encourage responsible vulnerability disclosure.
Sensitive data is encrypted at rest using industry-standard algorithms like AES-256.
All internet traffic, game streams, and player information are encrypted in transit using TLS.
Some systems utilize end-to-end encryption for critical player data transfers.
Platforms include centralized key management for encryption, backup, and compliance.
Hardware security module (HSM) support is available for high-assurance key management and storage.
Intrusion detection systems actively monitor internal and external threats.
DDoS protection and mitigation are built to guarantee availability, especially for live services.
Platforms deploy next-gen firewalls and web application firewalls to secure all endpoints.
API and service rate limiting is enforced to prevent abuse and ensure system stability.
Centralized security monitoring dashboards alert on suspicious activity in real-time.
Integration with SIEM systems (e.g., Splunk, IBM QRadar) enhances log analysis and threat detection.
Immediate incident alerts are automatically generated for high-risk events.
Formalized incident response workflows align with ISO and regulatory mandates.
Automated encrypted backups and redundant failover locations ensure business continuity.
Multi-region, geo-redundant infrastructure provides additional reliability for operators.
Service level agreements define RTO (Recovery Time Objective) and RPO (Recovery Point Objective) guarantees for data and services.
Documented business continuity plans minimize the operational impact of outages or disasters.
Comprehensive access controls, including SSO and strict credential policies, govern all systems.
Role-based access control is standard, with detailed permissions by task and operator level.
Immutable audit logs record all critical actions across the platform for compliance reviews.
Operator dashboards include advanced analytical tools for player and game performance.
Real-time analytics on traffic, game rounds, and player segments are built into leading platforms.
Multi-dimensional dashboards provide operators with comprehensive operational visibility.
Report builder tools enable custom analytics and performance tracking for operators.
Automatic schedule-based reporting to operator and regulator preferences is supported.
Operators can schedule regular reporting on all major platform metrics for compliance or business management.
Reports and analytics are exportable in common formats like CSV, XLSX, JSON, and XML.
Data mining tools are available for operators to uncover player and game insights.
Predictive analytics modules help operators forecast churn, value, and risk.
Some platforms integrate machine learning frameworks for deep data analysis and anomaly detection.
Real-time and historical player behavior analysis enables fine-tuned product offerings.
Operators can run cohort analysis for marketing and retention optimization.
Lifetime value (LTV) calculations are integrated into operator analytics tools.
Churn prediction models aid in player retention campaigning.
Automated and manual tools optimize revenue through bonus management, segmentation, and pricing.
Live chat, email, phone, ticketing, and remote technical support channels are common.
24/7 multilingual technical and operator support is offered for mission-critical live gaming operations.
Escalated multi-level technical support ensures rapid resolution of complex issues.
Remote access tools enable technical teams to diagnose and resolve platform issues globally.
On-site interventions are available for critical studio or infrastructure outages.
Web-based and in-app ticketing solutions facilitate structured support communication.
Service level agreements (SLAs) specify response times, uptime, and resolution guarantees.
Account managers and VIP operator support lines deliver prioritized technical response.
Dedicated account and technical managers support large operators and partners.
Systematic support is provided for platform and data migrations to ensure seamless onboarding.
