Ezugi is an established provider specializing in live dealer casino solutions, offering interactive streaming and real-time gaming experiences for online casinos and betting operators worldwide with a focus on immersive technology and localization.
Live dealer software developer and platform provider.
The primary purpose is to deliver high-quality live casino games—such as blackjack, roulette, and baccarat—streamed from professional studios, targeting regulated online gambling operators seeking to enhance player engagement.
Ezugi serves online casino verticals, betting platforms, and licensed remote gaming venues with a focus on live table games.
Ezugi operates on a B2B business model, supplying its live casino platform and games to licensed operators and aggregators globally.
Ezugi is known for real-time settlements, native language dealers, unique side bets, customizable branding, and robust mobile optimization for its live casino offerings.
Ezugi
Ezugi was founded in 2012.
Ezugi companies are registered in jurisdictions such as Curacao and Malta, with additional licensing in regulated markets including Romania and Colombia.
Primary offices are located in Israel and Malta, with operational studios and regional offices in Europe, Latin America, and Asia.
Ezugi has been active on the market for over 13 years since its founding in 2012.
Specific numbers are not published, but typical industry providers at Ezugi’s scale generally employ between 100 and 300 staff, including developers, support, and live studio personnel.
Ezugi’s games are available in multiple languages including English, Spanish, Turkish, Russian, and other European and Asian languages.
The company supports regional localization with native-speaking dealers and game interfaces adapted for major local markets including Latin America, Europe, and Asia.
Ezugi’s mission is to create cutting-edge, player-centric live gaming experiences, enhancing engagement and retention for operators while maintaining regulatory compliance.
Ezugi is part of the Evolution Group and operates as a privately held subsidiary.
Ezugi has received industry recognition and holds certifications and licenses from authorities such as Malta Gaming Authority, Coljuegos, and GLI for technical compliance.
Ezugi participates in international gambling industry associations such as the Remote Gambling Association and collaborates with regulatory bodies and professional groups.
Key milestones include launching its Latin America studio, mobile gaming integration, pioneering multiple local market entries, and acquisition by Evolution Group.
As part of Evolution Group, there are no publicly announced independent IPO plans; strategic investments focus on technology and expansion.
Ezugi offers integration partner programs for aggregators, operators, and sub-licensees to enable direct API connections and branded studio options.
Industry-standard responsible gambling initiatives include player self-exclusion, deposit limits, game session reminders, and integration with regulatory tools.
Modern casino software providers promote energy-efficient data centers, reduce paper-based processes, and support sustainability in office and broadcasting operations.
Ezugi delivers operator training, dealer certification, and onboarding support, ensuring partners can manage technical integrations and compliance.
Industry leaders like Ezugi focus on expanding their live dealer catalog, integrating AI-driven game enhancements, improving mobile user experience, and entering newly regulated markets.
Expansion plans typically target emerging regulated markets in Latin America, Africa, and North America, alongside strengthening EU operations.
Providers maintain dedicated R&D teams focused on live streaming technology, game innovation, user interface enhancements, and compliance adaptation.
Key trends addressed include cloud-based game delivery, mobile-first design, blockchain integrations, and real-time analytics for operator insights.
Major providers often collaborate with startups through incubator partnerships, API access programs, and tech accelerators in the gaming sector.
Ezugi is among the leading live casino providers, with significant market share in Latin America, Eastern Europe, and regulated markets globally.
Primary competitors include Evolution (parent company), Playtech, Pragmatic Play, Authentic Gaming, and Vivo Gaming.
Ezugi stands out for its regional localization, native language dealers, flexible integration options, and robust compliance frameworks.
Ezugi’s live casino solutions are active in Europe, Latin America, Asia, and Africa, with targeted presence in both regulated and emerging markets.
Target customers include online gaming operators, platform aggregators, and sportsbooks seeking to enhance their portfolio with live casino games.
Ezugi provides white-label live casino solutions, allowing operators to brand games and studios for their markets.
Pricing models generally include revenue share, fixed licensing fees, minimum guarantees, and setup costs tailored to operator needs.
Marketing strategies combine industry event participation, digital campaigns targeting regulated operators, and strategic partnership announcements.
Solutions are distributed via direct operator integrations, aggregator platforms, and reseller partnerships across global markets.
Ezugi’s basic package typically includes 10 to 15 live dealer games such as roulette, blackjack, baccarat, and specialty tables.
Supported types include live dealer games (blackjack, roulette, baccarat), specialty table games, keno, and lottery.
Comprehensive live-dealer functionality with professional dealers, multi-camera streaming, and real-time player interaction is supported.
Providers are exploring VR/AR support, but Ezugi currently focuses on live dealer experiences without mainstream VR/AR games.
Tournament and competition support is available, enabling operators to host scheduled events for enhanced player engagement.
Progressive jackpot systems can be configured for certain games depending on the operator’s requirements.
Multiplayer functionality is built into live casino games for simultaneous participation from multiple players worldwide.
In-game chat functionality is supported, allowing direct interaction with dealers and other players in real time.
Operators can offer private branded tables for select player groups or VIP segments.
Multiple side bets are available in popular games like blackjack and baccarat to enhance gameplay options.
Reward and achievement systems are available for operators to incentivize player activity and engagement.
Gamification features such as levels, badges, and experience points can be integrated to boost retention.
Customization of user interfaces, branding, and local language support is offered to operators.
Synchronized and variable game speeds enable operators to tailor the player experience in live tables.
While mostly for slots, auto-play is configurable in select games per industry standards.
Game history is available to players, supporting transparency and dispute resolution.
Providers offer replay options for disputed rounds to enable transparent resolution processes.
Live games support multiple currencies in regulated markets enabling broad player access.
Real-time currency conversion is offered, helping cross-border operators serve diverse player bases.
Cryptocurrency support is offered by some partners; Ezugi has integrations with platforms supporting crypto payments for live games.
Blockchain integration capabilities are available through partner platforms and custom solutions for enhanced transparency.
Ezugi products are based on scalable cloud streaming infrastructure, proprietary live gaming engines, and modular backend systems.
Cloud deployment is supported for scalable and reliable live streaming with geographic redundancy.
Containerization technologies such as Docker and Kubernetes are compatible for operator-managed or cloud-hosted deployments.
Providers use common databases like MySQL, PostgreSQL, and NoSQL solutions for scalable operations.
Microservices architecture is supported for agile development and modular scalability in product offerings.
Ezugi provides documented API endpoints for seamless integration with gaming platforms and back-office systems.
RESTful API support is standard for connecting games, player management, and reporting modules.
While RESTful APIs are standard, industry providers are expanding GraphQL offerings for flexible data queries.
Supported data formats include JSON, XML, and CSV for internal and operator communications.
Real-time data updates are integral for gameplay, settlements, and player interface responsiveness.
Communication protocols include HTTPS for security, WebSocket for live data, and traditional TCP/IP for backend integration.
WebSocket technology is used extensively for live game data and real-time player communications.
Minimum recommended bandwidth is 512 Kbps per stream, with higher rates for HD quality and multiple tables.
Caching is implemented to reduce latency and optimize user experience with high-frequency game data.
Content delivery networks (CDN) are leveraged for fast, reliable streaming to global player audiences.
Load balancing is supported for distributing traffic across servers and optimizing uptime.
Automatic system scaling is enabled for peak player loads and global events.
Integrated monitoring systems provide 24/7 oversight of platform health and game integrity.
Centralized logging is included for operational transparency and technical troubleshooting.
Built-in analytics tools support gameplay tracking, player segmentation, and operational optimization.
A/B testing capabilities are included for partner-customized game features and interface elements.
Sandbox environments are provided for operator integration testing, configuration, and onboarding.
API versioning is standard for backward compatibility and seamless platform updates.
Development tools include SDKs, API documentation, test environments, and monitoring dashboards.
SDKs are available for JavaScript, PHP, and other major web development languages.
Automated testing environments are implemented for continual platform quality assurance.
CI/CD tools such as Jenkins or GitLab are used to streamline updates and deployments.
Blue-green deployment methodologies are often supported for zero-downtime releases.
Rollback procedures are in place to revert to stable versions if issues occur.
Real-time performance monitoring is integrated to maintain live game quality and uptime.
Distributed tracing is implemented for optimizing and debugging multi-service transaction flows.
Built-in profiling tools are available to monitor game performance and backend load.
Hot-swapping support allows component updates without full service downtime in most environments.
Providers specify hardware requirements based on deployment scale, typically recommending cloud or rack server configurations for operators.
Multi-tenancy is supported for operators managing multiple brands or markets from a unified backend.
Systems are scaled to support thousands of concurrent users per studio, expanding with demand.
Horizontal scaling enables load distribution across multiple servers in clustered deployments.
Latency is maintained under 500 ms for live streaming, essential for real-time interactions.
Global server distribution optimizes delivery for players in different regions and regulatory environments.
Disaster recovery systems include backup data centers, rapid failover, and live system redundancy.
Fairness is audited by third-party labs; cryptographic proven fairness techniques are increasingly adopted industry-wide.
Providers offer custom game development and branding options for operators wanting exclusive content.
White-label game solutions are offered to operators for custom branding and private table setups.
Promo campaign creation tools include bonus management, free spins, leaderboard competitions, and targeted offers.
Seasonal game themes and content updates are supported for operator-driven engagement spikes.
Zero-downtime updates are enabled through blue-green deployment and hot-swapping techniques.
RTP (Return to Player) settings are configurable for slot games and reviewed for compliance across live games.
Slot volatility options are provided for partners offering RNG games alongside live dealer content.
Full cross-platform support covers desktop, mobile, and tablet devices via HTML5 implementations.
Games are optimized for multiple screen sizes and device resolutions for a consistent user experience.
Offline mode is not standard for live streaming games, but some features may be accessible when offline in other game genres.
Industry providers support integration with engines like Unity or HTML5 frameworks for specific interactive game projects.
Ezugi games are developed with HTML5, ensuring compatibility across browsers and devices.
Third-party integrations include payment gateways, CRM, marketing, BI tools, and compliance platforms.
Casino management system integration is offered via API for unified operations.
Numerous payment gateway integrations are available, covering fiat and cryptocurrency payment methods.
CRM integrations enable operators to manage player data, segment audiences, and personalize offers.
Marketing tool integrations empower operators to run promotions, analyze campaign impact, and manage bonus activity.
Affiliate system integrations allow for external tracking, referral campaigns, and revenue sharing management.
Built-in and third-party BI tool integrations provide rich analytics, reporting, and business insights.
Regulatory compliance reporting modules help operators meet licensing requirements and generate audits.
Supported registration methods include email, phone, quick sign-up, and social media login.
Two-factor authentication is supported for enhanced account security and regulatory compliance.
Integrated KYC systems manage user identity verification during onboarding and withdrawal processes.
Automated document upload and verification improve speed and accuracy for compliance.
Age verification modules ensure compliance with gambling regulations and protect minors.
Geolocation verification ensures players are accessing games from permitted regions.
Player self-exclusion is supported, enabling users to proactively block themselves from play.
Deposit and betting limits are configurable for player safety and regulatory requirements.
Cooling-off period tools allow users to voluntarily limit their access to games for set times.
Gaming behavior analytics are used to monitor play patterns, detect problems, and promote responsible gaming.
Automated suspicious activity alerts help identify potential fraud or risky behaviors.
VIP programs are offered, including special promotions, bonuses, and access to private tables for high-value players.
Personal account managers are assigned to VIP or high-tier players per operator policy.
Player segmentation tools support targeted marketing, retention strategies, and VIP identification.
Loyalty points accumulation systems reward players for activity and engagement.
Personalized bonus systems allow operators to tailor rewards based on player profiles and behaviors.
Referral program features let players invite others in return for incentives.
Affiliate programs are supported, enabling external promotions and partner management.
Full CRM system integration is provided for player lifecycle management.
Email marketing integration is available for campaigns, promotions, and transactional messaging.
SMS notifications can be configured for player alerts, rewards, and security updates.
Push notification support delivers real-time offers and engagement prompts across devices.
In-platform support and complaint resolution are available via integrated ticketing systems.
Live chat systems provide direct player and operator support for troubleshooting and service.
Providers offer multi-level support, from basic tech issues to advanced operational queries.
Multilingual technical and player support covers key operational regions and languages.
Self-service knowledge bases support operator personnel and end-users for common issues.
Video identity verification is included in advanced compliance modules for selected markets.
Account blocking features allow operators and players to quickly suspend access for risk management.
Players may temporarily freeze accounts to limit gambling activity or for security reasons.
Password recovery systems are included, utilizing email or SMS verification processes.
GDPR compliance is ensured for all user data processed within EU and recommended for global operations.
Players have the right to request deletion of personal data, in accordance with GDPR and similar regulations.
Players and operators can request or export data in standard formats for analysis and regulatory purposes.
Integrated payment systems cover major methods including cards, e-wallets, bank, and crypto.
Bank transfer options are available for deposits and withdrawals.
Cryptocurrency payments are supported via integrated gateways for approved operators.
E-wallet integrations such as Neteller, Skrill, and others are standard in iGaming platforms.
Mobile payment systems are available, enabling direct deposits and withdrawals via smartphone apps.
Prepaid card payment options are included for select markets and player groups.
Instant deposit functionality ensures quick onboarding and real-time game play.
Scheduled deposits allow planned transfers and recurring payments for players.
Fast withdrawal processes are implemented, typically with same-day turnaround for eligible players.
Automated withdrawal systems support efficient, secure fund processing.
Flexible limits can be configured for responsible gambling and fraud prevention.
Multi-currency support is built into the payment and game platforms.
Platforms perform automatic conversion, enabling seamless cross-border transactions.
Simultaneous fiat and cryptocurrency balance handling is supported for operators with relevant licenses.
Some providers explore DeFi protocol integrations; mainstream adoption is pending regulatory clarity.
Cryptocurrency staking features are offered in innovative platforms; adoption is subject to operator requirements.
Escrow functionalities are available for high-value transactions and business-to-business contracts.
Multi-signature wallet support exists for enhanced transaction security in crypto payments.
Integrated anti-money laundering (AML) tools monitor transactions for regulatory compliance.
Automatic transaction screening detects suspicious or prohibited activities in payment data.
Platforms cross-check users and payments against international sanctions lists.
Suspicious transaction and play activity reporting is integrated for operator compliance.
Built-in tax accounting modules support operator calculation and regulatory reporting.
Automatic scheduled reports are generated for compliance and operational review.
Providers offer integrations for national and regional tax systems as needed for compliance.
Transaction fee accounting is included to track operator costs and player charges.
Automated payment reconciliation is performed for operators, ensuring accuracy and transparency.
Chargeback management tools help operators reduce fraud and resolve disputes efficiently.
Payment fraud detection uses machine learning and behavioral analytics for proactive protection.
3D Secure authentication is supported for credit card transactions, increasing payment security.
Credit risk management tools score transactions and player accounts for responsible gaming.
Installment payment systems can be configured for select markets and player options.
Buy-now-pay-later functionality is available for operators adopting this fintech innovation.
Corporate banking solutions support B2B contracts, settlement, and mass payments.
Automatic refund processes improve player satisfaction and reduce operator overhead.
Ezugi employs encryption standards and security certificates as required by regulated jurisdictions.
ISO 27001 standards are adhered to, with regular audits for security compliance.
PCI DSS certification is obtained for all payment handling and data security processes.
GDPR-compliant security protocols are in place for handling user data and privacy.
Ezugi holds certifications from various gambling commissions including MGA, Coljuegos, and other regional regulators.
eCOGRA certification is pursued for particular games or markets to assure fairness and integrity.
Games and platforms undergo GLI testing for regulatory and technical compliance.
iTech Labs certification is obtained for selected games to validate fairness and compliance with international standards.
Regular security audits are standard to identify risks and maintain operational integrity.
Penetration testing is conducted to ensure resilience against cyber threats for all critical systems.
Bug bounty programs may be available, encouraging responsible disclosure of system vulnerabilities.
Data encryption at rest is supported to secure player and operator information.
Encryption in transit protects sensitive information sent across the network.
End-to-end encryption is available for critical platforms and secure messaging.
Key management solutions are implemented to guard against unauthorized data access.
Hardware security module (HSM) support is provided for advanced cryptography needs.
Intrusion detection systems monitor networks and alert for unauthorized access.
DDoS protective measures are implemented for service availability and uptime.
Firewalls and web application firewalls (WAF) ensure layered security.
Rate limiting tools safeguard platforms against excessive requests and abuse.
Continuous security monitoring detects anomalies and maintains system health.
SIEM systems are integrated for centralized security event management and reporting.
Automatic incident alerts inform operators and technical teams of urgent issues.
Structured incident response procedures enable swift resolution of security breaches.
Comprehensive backup and disaster recovery plans support operational continuity.
Data and services are distributed across multiple regions for fault tolerance and uptime.
Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees are maintained per SLA for disaster situations.
Business continuity planning is implemented to minimize operational disruptions.
Role-based and rule-driven access control manages user privileges securely.
Role-based access control ensures operational security and regulatory compliance.
Detailed audit trails are maintained for all actions, especially in back-office and regulatory modules.
Built-in analytical dashboards give operators insights into player behavior, game stats, and financials.
Real-time analytics tools are standard for monitoring gameplay and operational metrics.
Operator dashboards provide comprehensive visibility of all platform activities and metrics.
Custom report generation is available for business, regulatory, and marketing use.
Automatic scheduled reports are generated for compliance and operational review.
Scheduled reporting tools enable monthly, weekly, and daily business and regulatory summaries.
Data export is supported in multiple formats such as CSV, XML, JSON for partner use.
Data mining tools allow operators to discover trends, optimize campaigns, and enhance player engagement.
Predictive analytics modules support churn prediction, segmentation, and lifetime value calculations.
Machine learning-based analytics are increasingly standard for game, player, and risk insights.
Advanced analytics track player behavior, session data, and engagement for strategic improvements.
Cohort analysis is employed to identify player segments and track retention or conversion over time.
Lifetime value (LTV) calculations are built-in, aiding marketing and VIP program management.
Churn prediction models help operators mitigate player loss and enhance retention strategies.
Revenue optimization tools recommend strategies for maximizing player spend and reducing costs.
Support is available via email, live chat, phone, and ticketing platforms.
24/7 technical and operational support is provided to operator partners.
Providers maintain multi-level support systems with tiered response options.
Remote diagnostics tools enable rapid issue resolution for operators and platform administrators.
On-site support is available for major launches, technical onboarding, and studio maintenance.
Online ticketing systems facilitate structured support and problem tracking.
SLA-backed guarantees support uptime, incident response, and critical systems availability.
Priority support is available for enterprise clients and high-volume operators.
Dedicated account managers are assigned for premium operators and white-label partners.
Full migration assistance is available for onboarding new partners and consolidating legacy systems.
