Site logo
Short description

Fraud prevention software in the iGaming and casino software sector is designed to detect, prevent, and mitigate fraudulent activities, including identity theft, bonus abuse, account takeover, collusive play, and payment fraud. These software solutions primarily serve online gambling operators and platforms by safeguarding player accounts, securing transactions, complying with regulations, and maintaining the integrity of games and betting systems.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Fraud prevention software providers in the gaming industry typically fall under software developers and platform providers, offering cybersecurity solutions integrated into broader gaming and gambling platforms or as independent modules.

What is the primary purpose and target market of this product?

The primary purpose is to protect online gambling operators and their players from fraud and abuse, enhance compliance with regulatory requirements, and preserve trust and security in the gaming environment. Their target market includes iGaming operators, online casinos, sportsbooks, and integrated gaming platforms.

Which specific gambling verticals does this product serve?

Fraud prevention software serves a wide range of gambling verticals, including online casinos, sportsbook betting, poker, sweepstakes, and gaming platforms involving digital wagers.

Is this product designed for B2B or B2C operations?

These providers mainly operate on a B2B model offering licensing, SaaS, or API-based integration to gambling operators and platforms globally, providing customizable and scalable fraud management solutions.

What makes this product unique in the market?

Unique features include real-time behavioral analytics, AI-driven anomaly detection, device fingerprinting, biometric verification, geo-location verification, multi-account linking detection, bonus abuse prevention, and continuous risk assessment throughout the player journey.

What is the name of the company that developed this product?

Given the general nature of fraud prevention software, no single company name is provided; leading specialized providers include TRUEiGTECH, Darwinium, Sumsub, SEON, Jumio, and Featurespace.

In what year was the company founded?

Individual company founding dates vary; for example, SOFTSWISS (with anti-fraud capabilities) was founded over 15 years ago, while newer specialized fraud prevention firms emerged in the last decade.

In which countries is the company registered?

These companies are typically registered in multiple jurisdictions, often including Malta, the United Kingdom, Estonia, the United States, and other European countries known for technological and gambling sector hubs.

Where is the main office located and are there regional offices?

Primary offices typically exist in technology and gambling industry hubs such as Malta, London, Tallinn, the US, and European cities; many providers maintain regional presences for local support and compliance.

How many years has this product been on the market?

Many fraud prevention software providers have 5-15 years of market presence, continuously evolving with the industry's needs and regulatory changes.

How many employees work on this product's development?

Development teams range from small specialized groups (~50 employees) to larger teams exceeding several hundred, depending on the size and scale of the provider.

What languages is this product's interface available in?

Interfaces support multiple languages including English, Spanish, German, French, Russian, and other major languages to accommodate global operators.

Does this product support localization for different regions?

Regional localization includes compliance adaptations to local regulations, currency support, language translations, and geo-specific risk rules for markets in Europe, North America, Asia, and Oceania.

What is the company's mission and philosophy?

The mission is to enhance security and trust in online gambling by delivering advanced, reliable, and user-friendly fraud prevention solutions that balance protection with a seamless player experience.

Is the company publicly traded or privately held?

Most fraud prevention providers are private companies, though some may be divisions of larger publicly traded firms or subsidiaries under holding companies.

What awards and certifications has this product received?

Key certifications often include ISO 27001 for information security, PCI DSS for payment security, eCOGRA compliance for fair gaming standards, and other industry recognition for technological innovation and compliance.

Does the company participate in professional gambling industry associations?

Active participation in gambling industry associations like the EGBA (European Gaming and Betting Association), eCOGRA, and other regional gaming and compliance organizations is common.

What are the main milestones in this product's development history?

Milestones typically include the launch of AI-driven detection algorithms, multi-jurisdiction regulatory compliance tools, integration capabilities with major gaming platforms, and expansion into new gambling verticals and geographies.

Are there plans for IPO or investment attraction for the company?

Specific IPO or investment plans vary by company; many remain privately held but seek strategic investments to expand technology and global reach.

Does the company offer partner programs for integrators?

Providers often offer partner or reseller programs enabling integrators and platform providers to embed anti-fraud layers within their solutions for enhanced client offerings.

What is the company's corporate social responsibility approach?

Corporate social responsibility focuses on protecting vulnerable players, supporting responsible gambling, promoting fair play, and ensuring data privacy and security.

Does the company support responsible gambling initiatives?

Initiatives include self-exclusion enforcement, detection of problem gambling behaviors, blocking of underage or restricted users, and collaboration with regulatory bodies for player protection.

What environmental standards does the company follow?

Environmental standards compliance is generally aligned with corporate IT best practices focusing on energy-efficient data centers and sustainable company policies.

Does the company offer training and certification programs for users of this product?

Many provide specialized training and certification programs for operators on fraud detection, regulatory compliance, responsible gambling, and best practices in player account security.

What is the product development strategy for the next 5 years?

The development strategy revolves around advancing AI and machine learning capabilities, enhancing real-time analytics, expanding cross-platform integrations, strengthening compliance automation, and improving player experience security without friction.

Are there plans to expand this product to new geographical markets?

Plans often target growth in regulated markets such as North America, Europe, Latin America, and parts of Asia-Pacific, focusing on jurisdictions with strong regulatory frameworks.

Does the company have research and development departments?

Dedicated R&D teams focus on threat intelligence, behavioral analytics, biometric authentication, blockchain applications, and integration of emerging technologies for fraud prevention.

Does the company support startups and innovative projects?

Some providers offer startup support programs including API access, onboarding assistance, and co-development opportunities to foster innovation in fraud prevention.

What is this product's market share in its segment?

Market share varies widely; leading specialized fraud prevention software providers hold a significant share of iGaming security budgets, often being key suppliers to top-tier operators.

Who are the main competitors of this product?

Primary competitors include TRUEiGTECH, Darwinium, Sumsub, SEON, Jumio, Featurespace, GeoComply, ThreatMetrix, and Accertify.

What is this product's competitive advantage?

Advantages include advanced AI-driven detection, seamless API integrations, adaptive risk models, global regulatory compliance expertise, and multi-layered security approaches that preserve user experience.

Which geographical regions does this product currently serve?

Active service coverage includes Europe, North America, Asia-Pacific, Latin America, and regulated jurisdictions worldwide.

What is the target customer profile for this product?

Target customers are online gambling operators, sportsbook platforms, online casinos, and gaming aggregators requiring robust fraud prevention and regulatory compliance solutions.

Does this product offer white-label solutions?

Many providers offer white-label solutions allowing integration of fraud prevention tools directly into operator platforms with branding customization.

What is the pricing model for this product?

Pricing models usually follow subscription-based SaaS or per-transaction/licensing fees, with customization costs based on volume, features, and market coverage.

Does this product offer flexible licensing options?

Licensing options are flexible, including modular access, API-based licensing, enterprise-level solutions, and pay-as-you-grow models to suit operator needs.

What is the go-to-market strategy for this product?

Marketing strategies include direct sales to operators, partnerships with platform providers, presence at industry events, white papers, and thought leadership on fraud prevention trends.

Does the company have reseller or distributor networks for this product?

Distribution is mainly direct through in-house sales and technical integration teams, and through partnerships with iGaming platform providers and software aggregators.

How many games are included in this product's basic package?

As a software specialty provider, fraud prevention software does not include games but supports detection across all operator game portfolios.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports fraud detection across all game types—slots, table games, live dealer games, sportsbook betting, poker, and lottery games.

Does this product support live-dealer functionality?

Provides live monitoring and fraud detection capabilities for live dealer gaming sessions to detect collusion and abnormal behaviors.

Is there support for VR/AR games in this product?

Some advanced platforms are beginning to include fraud prevention support for VR/AR-based gaming environments to secure emerging technologies.

Does this product support tournaments and competitions?

Fraud prevention software supports monitoring and securing tournaments and competitions from cheating, multi-account abuse, and collusive behaviors.

Is there a progressive jackpot system in this product?

Detection tools monitor progressive jackpot games for edge cases and exploitative behaviors but do not manage the jackpots.

Does this product support multiplayer gaming?

Supports the detection of collusive play and suspicious interactions in multiplayer gaming environments.

Are there social features in this product's games?

Fraud detection covers social features to prevent misuse, including chat monitoring for abusive behavior and account linking for fraud detection.

Does this product support player chat functionality?

Monitoring player chat for suspicious or coordinated fraud behavior may be integrated as part of broader fraud management modules.

Is there ability to create private tables in this product?

Supports detection of abuse in private tables or exclusive gaming areas by tracking account connections and suspicious activities.

Does this product support side-bets in card games?

Fraud detection includes monitoring side bets in card games to identify unusual patterns indicative of cheating.

Is there an achievement and rewards system in this product?

Includes monitoring for fraudulent manipulation of achievement systems and rewards to prevent bonus abuse.

Does this product support gamification (levels, experience, badges)?

Fraud prevention covers gamification elements to stop exploits like multiple accounts or artificial play to gain rewards.

Is there ability to personalize gaming interface in this product?

Fraud prevention software adapts to operator interfaces but does not typically provide direct personalization for players.

Does this product support different game speeds?

Monitors abnormal gaming speeds or automated play to identify bots or scripted behavior.

Is there auto-play functionality for slots in this product?

Detects misuse or automated abuse in auto-play functionalities to prevent fraudulent exploitation.

Does this product support game history for players?

Maintains audit trails of player game history to support investigations and dispute resolution.

Is there replay functionality for disputed situations in this product?

Supports replay and historical data review functionality for analyzing disputed game or betting activities.

Does this product support multiple currencies in games?

Supports multi-currency environments including detecting fraud in currency exchanges and transaction flows.

Is there real-time currency conversion in this product?

Monitors and supports fraud detection in real-time currency conversion processes within gaming platforms.

Does this product support cryptocurrency gaming?

Supports cryptocurrency-based gaming fraud prevention including wallet monitoring and transaction verification.

Is there blockchain technology integration in this product?

Some providers integrate blockchain technology to enhance transparency and security in transactions and identity verification.

What technological platforms is this product based on?

Fraud prevention platforms are based on scalable cloud infrastructures, microservices, and data analytics platforms.

Which operating systems does this product support?

Support deployment across Windows, Linux, and cloud OS environments for integration with operator platforms.

Does this product support cloud deployment?

Most fraud prevention solutions support cloud deployment for scalability, flexibility, and high availability.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with container technologies like Docker and Kubernetes, enabling agile deployment and updates.

Which databases does this product support?

Support common databases including SQL-based and NoSQL databases for storing behavioral and transactional data.

Does this product support microservices architecture?

Many providers adopt microservices architecture for modularity, scaling, and faster development cycles.

What APIs does this product provide for integration?

Provide robust APIs for integration with gaming platforms, payment providers, KYC systems, and compliance software.

Does this product support RESTful API?

RESTful API support is standard, allowing flexible integration and data exchange with operator systems.

Is there GraphQL support in this product?

Some providers offer GraphQL API support for efficient queries and real-time data needs.

What data formats does this product support for exchange (JSON, XML, etc.)?

Support JSON, XML, and other common data exchange formats for interoperability.

Does this product support real-time updates?

Provide real-time fraud alerts and updates to operators for immediate intervention and mitigation.

Which communication protocols does this product use?

Utilize secure HTTPS, WebSocket, and other encrypted protocols for communication between system components.

Does this product support WebSocket for online games?

WebSocket support is common for real-time communication, especially for live monitoring of player actions.

What are the network bandwidth requirements for this product?

Optimized to operate efficiently on typical broadband connections without excessive bandwidth consumption.

Does this product support data caching?

Support data caching to enhance performance while ensuring rapid access to recent fraud analytics.

Which CDNs does this product support for content delivery?

Some providers utilize CDN services to optimize content delivery for related threat intelligence and updates.

Does this product support load balancing?

Support load balancing for high availability and fault tolerance under peak load conditions.

Does this product support automatic scaling?

Provide auto-scaling capabilities in cloud deployments to manage variable player loads and data processing demands.

Which monitoring systems are integrated with this product?

Include integrated monitoring systems for system health, fraud analytics, and user activity tracking.

Does this product support centralized logging?

Centralized logging of all interactions and fraud events to facilitate audits and investigations.

Which analytics systems are built into this product?

Build in advanced analytics platforms using AI and machine learning to detect complex fraud patterns.

Does this product support A/B testing?

Support A/B testing of fraud detection rules and thresholds to optimize balancing fraud prevention and customer experience.

Is there ability to create sandbox environments in this product?

Provide sandbox environments for testing integrations, custom rules, and new fraud detection models.

Does this product support API versioning?

API versioning is standard practice to maintain compatibility and support development lifecycle.

What development tools does this product provide?

Offer development SDKs, dashboards, rule editors, and analytics tools for operators and integrators.

Does this product offer SDK for various programming languages?

SDKs commonly available in languages like JavaScript, Java, Python, C#, and PHP for integration flexibility.

Does this product support automated testing?

Support automated testing frameworks to validate fraud detection rules, system integrity, and updates.

What continuous integration/deployment tools are available for this product?

Integration with CI/CD tools for continuous development, deployment, and update rollout is standard.

Does this product support blue-green deployment?

Supported by many providers to minimize downtime and risks during system or rule updates.

Is there rollback capability in case of issues with this product?

Capability to roll back updates or changes promptly in case of detected issues affecting performance.

Which performance monitoring systems are integrated with this product?

Embedded performance monitoring tools track system responsiveness and detection efficacy.

Does this product support distributed tracing?

Support distributed tracing to diagnose issues across microservices and system components.

Are there built-in profiling tools in this product?

Built-in profiling tools analyze system performance and resource usage under load.

Does this product support hot-swapping of components?

Support hot-swapping or dynamic rule updates to adjust fraud detection in real time without downtime.

What are the hardware requirements for deploying this product?

Typically modest; can run on cloud or dedicated servers meeting standard enterprise hardware specifications.

Does this product support multi-tenancy?

Multi-tenant architecture enables serving multiple operators or clients from a single platform instance securely.

What is the maximum number of concurrent users this product can handle?

Scalable systems support tens or hundreds of thousands of concurrent users, depending on operator size.

Does this product support horizontal scaling?

Designed for horizontal scaling to handle increasing data and user volumes by adding nodes.

What are the latency characteristics of this product?

Low-latency design to ensure real-time fraud detection and minimal disruption to player experience.

Does this product support geographic distribution?

Support geographically distributed deployments with data centers or cloud nodes for redundancy and local compliance.

Are there disaster recovery capabilities in this product?

Comprehensive disaster recovery plans include backup, failover mechanisms, and geographically redundant infrastructure.

Does this product support provably fair algorithms?

Fraud prevention software complements but does not typically provide provably fair algorithms; it ensures fair play by detecting unfair activity.

Is there ability to create custom games in this product?

Providers focus on fraud detection rather than game development or custom game creation.

Does this product support white-label solutions for games?

White-label fraud prevention solutions are available for integration into operator platforms under custom branding.

Are there tools for creating promotional campaigns in games within this product?

Provide tools to detect and prevent promo abuse and fraudulent bonus claims, but not promotional campaign creation.

Does this product support seasonal content?

Does not typically include seasonal content but supports fraud detection during seasonal campaigns or peak events.

Is there ability to update games without downtime in this product?

Supports zero-downtime updates for fraud rules and platform functionality to avoid operational interruptions.

Does this product support different RTP settings?

No direct RTP management; focuses on behavioral analytics and fraud prevention within configured game environments.

Is there a volatility system for slots in this product?

Slot volatility is unrelated to fraud software; it is a game design feature outside fraud prevention scope.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Fraud detection supports cross-platform play across desktop, mobile, and tablet environments.

Is there optimization for different screen sizes in this product?

Fraud prevention tools focus on backend analytics and security rather than UI screen optimization.

Does this product support offline mode for some games?

Fraud prevention requires online data streams; offline mode support is generally not applicable.

Is there integration with game engines like Unity/Unreal in this product?

Integrates with popular gaming platforms and engines indirectly via APIs; direct game engine integration is rare.

Does this product support HTML5 for all games?

Supports fraud detection on HTML5-based games and platforms through integrated service layers.

What third-party integrations does this product support?

Integrates with third-party KYC/AML providers, payment processors, gaming platforms, CRM, and analytics systems.

Does this product integrate with existing casino management systems?

Supports integration with casino management systems for unified fraud and player account management.

Are there payment gateway integrations available in this product?

Integrates with payment gateways to monitor and flag suspicious transactions and chargebacks.

Does this product support CRM system integrations?

Fraud prevention data is integrated with CRM systems to enable better customer segmentation and risk management.

What marketing tools does this product integrate with?

Supports integration with marketing platforms for coordinated campaign monitoring and fraud control.

Does this product support affiliate system integrations?

Monitors affiliate traffic quality and prevents fraud linked to affiliate marketing abuse.

Are there business intelligence tool integrations in this product?

Integrates with business intelligence tools for advanced analytics and reporting.

Does this product support compliance and regulatory reporting integrations?

Supports automated compliance reporting to regulators and internal audit systems.

What user registration methods does this product support?

Supports multiple user registration authentication methods including email, phone, social login, and two-factor authentication.

Does this product support two-factor authentication?

Supports two-factor authentication during login or critical transactions to enhance security.

Is there an identity verification system (KYC) in this product?

Includes or integrates with KYC systems for identity verification and onboarding compliance.

Does this product support automated document verification?

Supports automated document verification with biometric and AI-based checks.

Is there integration with age verification systems in this product?

Integrates age verification mechanisms to restrict underage gambling.

Does this product support geolocation verification?

Employs robust geolocation and VPN detection tools to enforce jurisdictional restrictions.

Is there a player self-exclusion system in this product?

Supports self-exclusion programs and detects restricted or self-excluded users attempting to access the platform.

Does this product support deposit and betting limits?

Monitors and enforces deposit and betting limits in accordance with responsible gambling policies.

Are there cooling-off periods supported in this product?

Supports enforcement of cooling-off periods for players as part of responsible gaming tools.

Does this product support gaming behavior monitoring?

Continuously monitors player behavior for suspicious patterns indicating fraud or problem gambling.

Are there alerts for suspicious activity in this product?

Provides real-time alerts to operators for suspicious activities across accounts and transactions.

Does this product support VIP programs?

Supports data integration for VIP program monitoring to detect preferential abuse or related fraud.

Are there personal managers for VIP players in this product?

Fraud software provides data insights to assist personal managers in tracking player risk profiles.

Does this product support player segmentation?

Enables segmentation of players by risk levels and behavior for targeted fraud management.

Is there a loyalty system with point accumulation in this product?

Monitors loyalty systems to detect fraudulent accumulation or abuse of points.

Does this product support personalized bonuses?

Supports prevention of abuse in personalized bonus offerings through behavior analysis.

Is there a referral system in this product?

Monitors referrals for fraud patterns such as fake accounts or multi-accounting.

Does this product support affiliate programs?

Provides fraud detection modules for affiliate program abuse and compliance.

Is there CRM system integration in this product?

Integrates fraud data with CRM platforms for holistic customer management.

Does this product support email marketing?

Fraud solutions support data feeds to email marketing tools for targeted communication.

Are SMS notifications available in this product?

Integrates with SMS notification systems for alerting users or operators about suspicious events.

Does this product support push notifications?

Supports push notifications for fraud alerts and player security communications.

Is there a complaints and support system in this product?

Works alongside complaint and support systems to log and investigate fraud-related cases.

Does this product support live chat with customer support?

Supports live chat monitoring for fraud indicators and coordinating security issue resolutions.

Is there a multi-level support system in this product?

Deliver multi-level support frameworks for operators requiring tiered assistance and incident management.

Does this product support customer service in multiple languages?

Provides multilingual support for global operator teams and compliance with regional languages.

Is there a knowledge base for self-service in this product?

Offers comprehensive knowledge bases with best practices, guides, and FAQs on fraud prevention.

Does this product support video verification?

Supports video verification technologies for enhanced identity validation.

Does this product support temporary account freezing?

Supports temporary account freezing capabilities during fraud investigations.

Is there a password recovery system in this product?

Integrates secure password recovery systems with fraud detection to prevent account takeovers.

Does this product comply with GDPR for user data?

Fully compliant with GDPR and other data protection regulations governing user data privacy.

Is there a right to data deletion in this product?

Supports user data deletion requests as mandated by GDPR and regional privacy laws.

Does this product support user data export?

Provides mechanisms for operators to export user data for compliance and auditing purposes.

Which payment systems are integrated with this product?

Integrates with a wide range of payment systems including credit cards, e-wallets, bank transfers, and crypto wallets.

Does this product support bank transfers?

Supports monitoring and validation of bank transfer transactions for suspicious activities.

Is there cryptocurrency payment support in this product?

Provides fraud detection for cryptocurrency payments including wallets and blockchain transactions.

Does this product support e-wallets?

Monitors e-wallet transactions for anomalies and fraud risks.

Is there mobile payment support in this product?

Supports fraud detection in mobile payment channels and apps.

Does this product support prepaid cards?

Includes prepaid card transaction monitoring for fraud prevention.

Is there an instant deposit system in this product?

Monitors instant deposit transactions for fraud patterns in real-time.

Does this product support scheduled deposits?

Supports tracking of scheduled or recurring deposits for unusual patterns.

Is there a fast withdrawal system in this product?

Monitors rapid withdrawal behavior to detect potential fraud or money laundering.

Does this product support automated withdrawal processing?

Supports automated withdrawal processing with built-in fraud risk checks.

Are there limits on deposits and withdrawals in this product?

Enforces limits on deposits and withdrawals per regulatory and operator policies.

Does this product support multi-currency operations?

Supports transactions and fraud monitoring in multiple fiat and cryptocurrency currencies.

Is there automatic currency conversion in this product?

Monitors and supports fraud detection on automatic currency conversion operations.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports simultaneous monitoring of fiat and cryptocurrency transactions within platforms.

Is there integration with DeFi protocols in this product?

Some advanced providers explore DeFi protocol integration for secure and transparent transactions.

Does this product support cryptocurrency staking?

Rarely part of core fraud detection but may analyze staking-related transaction behaviors.

Is there an escrow system for large transactions in this product?

May include escrow system monitoring to prevent fraud in large or unusual transactions.

Does this product support multi-signature for crypto payments?

Supports monitoring of multi-signature crypto wallets for secure transaction validation.

Is there an anti-money laundering (AML) system in this product?

Integrates anti-money laundering systems alongside fraud detection for holistic compliance.

Does this product support automatic transaction screening?

Automated transaction screening is a standard feature to block suspicious payments.

Is there integration with sanctions lists in this product?

Provides sanctions lists integration to prevent transactions with blacklisted individuals or regions.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting to regulators as part of compliance requirements.

Is there a tax accounting system in this product?

May provide tools to support tax accounting compliance related to gambling transactions.

Does this product support automatic report generation?

Frequently includes automatic periodic report generation for regulators and internal review.

Is there integration with tax systems in this product?

Supports integration with taxation systems for jurisdiction-specific reporting.

Does this product support transaction fee accounting?

Includes transaction fee accounting support as part of integrated payment monitoring.

Is there a payment reconciliation system in this product?

Helps reconcile payments with fraud detection data to reduce disputes and chargebacks.

Does this product support chargeback handling?

Supports chargeback management workflows to prevent fraudulent chargebacks.

Is there a fraud detection system for payments in this product?

Provides comprehensive fraud detection systems for all payment types used by gambling operators.

Does this product support 3D Secure authentication?

Supports or integrates with 3D Secure authentication to strengthen payment security.

Is there a credit risk assessment system in this product?

Some platforms include or integrate credit risk assessment tools for player limits.

Does this product support installment payments?

May support monitoring of installment payment schemes for fraud risks.

Is there integration with buy-now-pay-later services in this product?

Rare in the gambling sector but potentially supported for credit-related payment methods.

Does this product support corporate banking for B2B clients?

Supports corporate banking transaction monitoring for business clients in B2B scenarios.

Is there an automatic refund system in this product?

Supports automated refund processes integrated with fraud detection to prevent abuse.

What security certificates does this product have?

Providers hold security certificates such as ISO 27001, PCI DSS, SOC 2, and GDPR compliance attestations.

Does this product support ISO 27001 compliance?

Compliance with ISO 27001 information security standards is common among reputable providers.

Is there PCI DSS certification for this product?

Many providers are PCI DSS certified to secure cardholder data in payment processing.

Does this product support GDPR compliance?

GDPR compliance is rigorously implemented concerning data collection, processing, and storage.

Is there certification from gambling commissions for this product?

Many hold certifications or approvals from gambling commissions in regulated markets.

Does this product support eCOGRA certification?

Providers supporting fair gambling practices often maintain eCOGRA certification or alignment.

Is there GLI testing for games in this product?

This applies primarily to game fairness, but some providers ensure compatibility with GLI-certified platforms.

Does this product support iTech Labs certification?

Not typically applicable directly to fraud software but integration with iTech Labs certified operators is frequent.

Are there regular security audits for this product?

Regular external and internal security audits are standard practice for fraud prevention providers.

Does this product support penetration testing?

Routine penetration testing ensures system robustness against cyberattacks.

Are there bug bounty programs for this product?

Some providers run bug bounty programs to identify vulnerabilities proactively.

Does this product support data encryption at rest?

Data encryption at rest is universally employed to protect stored sensitive data.

Is there data encryption in transit in this product?

Strong encryption protocols secure data in transit between systems and components.

Does this product support end-to-end encryption?

End-to-end encryption is often implemented for critical communications and user data.

Is there a key management system in this product?

Secure key management systems are deployed to protect encryption keys and sensitive credentials.

Does this product support hardware security modules (HSM)?

Hardware Security Modules (HSMs) are used for advanced cryptographic operations and key protection.

Is there an intrusion detection system in this product?

Intrusion detection systems monitor network and system activity to identify malicious behavior.

Does this product support DDoS protection?

Providers implement DDoS protection mechanisms to ensure platform availability during attacks.

Are there firewall and WAF protection in this product?

Firewalls and Web Application Firewalls (WAFs) are standard defenses against web threats.

Does this product support rate limiting?

Rate limiting controls prevent abuse such as brute force login attempts or API flooding.

Is there a security monitoring system in this product?

Continuous security monitoring with automated alerts enhances threat detection.

Does this product support SIEM integration?

Integration with Security Information and Event Management (SIEM) systems consolidates security data.

Are there automatic alerts for incidents in this product?

Automatic alerts for security incidents allow quick response to emerging threats.

Does this product support incident response procedures?

Well-defined incident response plans and teams handle detected security events.

Is there a backup and disaster recovery system in this product?

Comprehensive backup strategies and disaster recovery plans ensure data and operation continuity.

Does this product support geographic redundancy?

Geographic redundancy mitigates risk of data loss or downtime from localized failures.

Are there RTO/RPO guarantees for this product?

Providers strive to meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for business continuity.

Does this product support business continuity planning?

Business continuity planning ensures fraud prevention services remain functional during disruptions.

Is there an access control system in this product?

Strict access control mechanisms limit system access to authorized personnel only.

Does this product support role-based access control?

Role-based access control (RBAC) defines user permissions based on job roles and responsibilities.

Is there an audit trail for all actions in this product?

Complete audit trails record all system and user actions for compliance and forensic purposes.

What built-in analytical tools are available in this product?

Built-in analytical tools provide operators with dashboards and reports on fraud trends and system health.

Does this product support real-time analytics?

Real-time analytics enable immediate detection and response to fraudulent activities.

Are there operator dashboards in this product?

Comprehensive operator dashboards visualize fraud alerts, player risk levels, and system performance.

Does this product support custom reports?

Custom report generation supports operator-specific compliance and operational needs.

Is there automatic report generation in this product?

Frequently includes automatic periodic report generation for regulators and internal review.

Does this product support scheduled reporting?

Scheduled reporting automates dissemination of key fraud prevention metrics.

Is there data export in various formats from this product?

Supports data export in formats like CSV, PDF, and Excel for external analysis and archiving.

Does this product support data mining functionality?

Advanced data mining capabilities help identify hidden fraud patterns and emerging threats.

Is there predictive analytics in this product?

Predictive analytics forecast future fraud risks based on behavioral trends.

Does this product support machine learning for analytics?

Machine learning models improve fraud detection accuracy over time with adaptive learning.

Is there player behavior analytics in this product?

Detailed player behavior analytics differentiate legitimate from suspicious activities.

Does this product support cohort analysis?

Cohort analysis helps segment players by behavior over time to detect changes indicating fraud.

Are there LTV (lifetime value) calculations in this product?

Lifetime value calculations assist in prioritizing investigation and monitoring of high-value players.

Does this product support churn prediction?

Churn prediction models help identify at-risk players for retention and fraud risk management.

Are there revenue optimization tools in this product?

Tools support maximizing revenue by balancing fraud prevention and customer experience.

What technical support channels are available for this product?

Support channels usually include email, phone, chat, and ticketing systems for rapid assistance.

Does this product offer 24/7 technical support?

Many providers offer 24/7 technical and security support due to the global and always-on gambling market.

Is there a multi-level support system for this product?

Multi-tiered support ensures critical issues escalate promptly within the provider organization.

Does this product support remote diagnostics?

Remote diagnostics capabilities enable quick troubleshooting and issue resolution.

Is there on-site support available for this product?

Some providers offer onsite support for major operators needing hands-on assistance.

Does this product support a ticketing system?

Integrated ticketing systems track and manage support requests and incident resolution.

Are there SLA guarantees for support of this product?

Service Level Agreements define uptime, response, and resolution time commitments.

Does this product offer priority support for critical clients?

Priority support packages are often available for high-value or critical operator clients.

Are there dedicated support managers for this product?

Dedicated account or support managers provide personalized service and coordination for key customers.

Does the company offer migration assistance for this product?

Providers assist operators with integrating or migrating fraud prevention systems with minimal disruption.