Genetec Security Center is a unified security platform that integrates IP video surveillance (Omnicast), access control, automatic license plate recognition, intrusion detection, and communications into a single modular solution designed to enhance security operations, situational awareness, and operational efficiency.
Unified security platform/software developer specializing in IP video management systems and security integration.
The product is designed to provide organizations with a comprehensive security management solution for real-time monitoring, incident detection, access control, and threat response primarily aimed at enterprises, public safety, and critical infrastructures.
Genetec Security Center primarily serves physical security across multiple verticals; it does not specifically target gambling verticals such as online casino or sportsbook but can be used in land-based casino security environments for surveillance and fraud prevention.
Operates on a B2B business model, selling its software solutions exclusively through certified channel partners and system integrators to enterprise clients.
Unique for its true unification of multiple security technologies in one platform with scalable architecture, open API integrations, advanced visual tracking, integrated license plate recognition, and high cybersecurity standards like encryption and role-based access.
Genetec Inc.
Genetec was founded in 1997.
Registered in Canada.
Headquartered in Montreal, Canada, with regional offices and partners globally, including North America, Europe, Asia, and the Middle East.
Genetec has been on the market for over 25 years, with continual product development since its founding in 1997.
The company employs several hundred employees, including a large specialized software development and engineering team, estimated around 400–600 globally.
The Security Center interface supports multiple languages including English, French, Spanish, German, and others for global usability.
The platform supports regional localizations such as language adaptation, compliance with local data privacy laws, and regional cybersecurity requirements.
To unify security technologies into one platform that enhances safety, operational efficiency, and decision-making while maintaining the highest standards of cybersecurity and privacy.
Privately held company.
Has received numerous industry awards for innovation and cybersecurity standards; certified for compliance with security standards like ISO 27001, and holds certifications for cybersecurity best practices.
Participates in industry groups such as PSIA (Physical Security Interoperability Alliance), ONVIF, and other security technology alliances.
Key milestones include the launch of Omnicast VMS, integration of AutoVu license plate recognition, introduction of unified Security Center platform, continuous support for thousands of devices via open architecture, and cybersecurity enhancements including encryption and authentication.
No public information indicates current plans for IPO or major investment attraction; remains privately owned.
Offers robust partner certification programs including Genetec Certified Channel Partners, SDK integrations for system integrators, and Ecosystem partners for third-party technologies.
No direct initiatives for responsible gambling as it is not an iGaming provider; its technologies support security and fraud prevention for physical venues where applicable.
Adheres to environmental standards through efficient resource use in product development and office operations; promotes sustainability aligned with corporate responsibility.
Provides comprehensive training programs and certification for integrators and operators, including online and in-person technical and operational courses.
Focus on enhancing AI-based analytics, cybersecurity hardening, cloud transition capabilities, scalability to larger systems, and expanding API and SDK integrations for custom solutions.
Plans include growing presence in emerging markets globally by expanding channel partnerships and solution adoption in new sectors.
Maintains dedicated R&D departments focusing on IP video, AI analytics, access control integration, cybersecurity, cloud technologies, and SDK/API development.
Integrates AI and machine learning for analytics, edge computing for video processing, cloud deployment models, cybersecurity frameworks, and IoT device integration.
Collaborates with startups and innovative technology providers via ecosystem partnerships and SDK access to encourage innovation and integration.
Holds a significant share in the physical security unified platform segment globally, recognized as a leader in IP video and access control unification.
Competitors include Milestone Systems, Genetec’s open architecture rivals, Avigilon (Motorola Solutions), Axis Communications, and Bosch Security Systems.
Competitive edge lies in its unified platform approach, scalable open architecture, strong cybersecurity focus, broad device compatibility, and extensive ecosystem.
Serves customers worldwide including North America, Europe, Asia, Middle East, and Latin America.
Target customers include enterprises, government agencies, transportation hubs, critical infrastructure, commercial facilities, and large-scale security operators.
Does not typically offer white-label solutions; markets software under its own brand with customized deployments via partners.
License-based pricing typically tied to number of cameras, users, or features, with modular options for scalability and add-ons.
Utilizes partner channels, industry events, digital marketing, demos, customer stories, and targeted campaigns to maintain brand leadership.
Extensive global network of certified channel partners, resellers, and system integrators.
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Provides user interface customization tailored for operators but not related to gaming interfaces.
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Yes, supports video replay functionality for incident investigation and evidence review in surveillance.
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No public information supporting blockchain integration.
Built on open architecture supporting Windows Server environment, scalable across on-premises and cloud infrastructures.
Supports hybrid and cloud-based deployment options for scalability and remote management.
No specific public information on containerization technologies like Docker or Kubernetes as of now.
Uses SQL Server for database management.
No public details confirming microservices architecture.
Provides extensive SDKs and APIs for third-party integration and custom development.
Supports RESTful APIs for integration with external systems.
No public information on GraphQL support.
Supports JSON, XML, and other standard data formats for data exchange.
Supports real-time event updates and live video streaming.
Uses standard IP-based communication protocols including HTTPS, RTSP for video.
No publicly detailed websocket support noted specifically for Security Center.
Bandwidth depends on number of cameras and streams; supports advanced bandwidth management and dynamic stream switching.
Supports caching mechanisms for video and metadata to optimize system performance.
No specific CDN integration for video delivery publicly noted; system focuses more on local and networked environments.
Supports load balancing and failover configurations for high availability.
Supports scaling through modular architecture and federation of multiple sites.
Integrated system health monitoring and security event monitoring.
Supports centralized logging for audit and system management.
Includes security video analytics such as people counting, object detection, and visual tracking.
No public information on A/B testing support.
Testing and development can be done in isolated environments; no specific public sandbox feature noted.
Supports API versioning for stable and reliable third-party integration.
Provides SDKs, developer documentation, and integration tools for custom solutions.
Offers SDKs in languages compatible with .NET and web technologies.
No specific public details about automated internal testing frameworks.
No public detailed information about CI/CD tool usage.
No public mention of blue-green deployment support.
Supports rollback mechanisms for firmware and software updates in managed devices.
Includes built-in performance and system health monitoring tools.
No specific public data on distributed tracing support.
Internal profiling tools likely used, but no public details.
No public information on hot-swapping components support.
Requires Windows Server with adequate CPU, RAM, disk storage depending on system scale; supports a wide range of IP cameras and access control hardware.
Supports multi-site and federated site management from a single platform.
Limits vary by license tier; Enterprise supports unlimited users.
Supports horizontal scaling through federated sites and modular architecture.
Designed for low-latency real-time video and event monitoring.
Supports geographically distributed deployments with centralized management.
Includes failover options, redundancy, and backup mechanisms for disaster recovery.
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Supports firmware and software updates with minimal downtime using advanced deployment features.
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Client access available via desktop and web; mobile apps available optionally.
Optimized interfaces for various screen sizes including desktop and tablets.
No offline mode; requires network connectivity for real-time monitoring.
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Web client uses HTML5 for accessibility.
Supports extensive third-party integrations via SDK and APIs including POS systems and alarm systems.
Integrates with various physical security and access control management systems.
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Supports integration with CRM systems via API.
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Supports integration with business intelligence tools through APIs.
Supports compliance reporting via customized reports and audit trails.
Not applicable for user registration beyond system users.
Supports two-factor authentication for user access.
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Supports geolocation for access control restrictions.
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Provides behavior analytics for security events and suspicious activity detection.
Supports automatic alerts for suspicious activities and security incidents.
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Integrates with CRM systems to enhance client management.
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Supports SMS alerts for security notifications.
Supports push notifications through mobile client apps.
Provides incident management and reporting workflows.
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Supports multi-level user roles and permissions.
Provides multi-language support in user interfaces and documentation.
Offers extensive online knowledge bases and documentation.
Supports video review and investigation for verification of incidents.
Supports user account blocking and role-based access control.
Supports temporary disabling of system user accounts.
Supports password recovery procedures for users.
Complies with GDPR regulations regarding data privacy and protection.
Supports mechanisms for data deletion per regulatory requirements.
Allows data export in multiple formats for compliance and analysis.
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Enables automatic generation and scheduling of reports.
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Provides fraud detection capabilities in physical environments through video analytics and POS transaction monitoring integration.
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Holds multiple security certifications including ISO 27001, digital signatures, video encryption, and PCI DSS compliance for relevant components.
Compliant with ISO 27001 information security standards.
Holds PCI DSS compliance certification for relevant payment and data security components.
Fully compliant with GDPR data protection regulations, incorporating privacy-by-design principles.
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Undergoes regular internal and external security audits.
Regularly conducts penetration testing to identify and mitigate vulnerabilities.
No public information about formal bug bounty programs.
Supports encryption of stored video and data at rest.
Uses strong encryption protocols for data in transit.
Supports end-to-end encryption for video and data streams.
Implements robust key management systems as part of security infrastructure.
No specific public information about hardware security module support.
Integrates intrusion detection systems with video and access control monitoring.
Employs measures to protect against DDoS attacks at network and system levels.
Supports firewall and web application firewall (WAF) protection as part of deployment best practices.
Implements rate limiting to mitigate brute force attacks and ensure system stability.
Includes continuous security monitoring tools for incident detection and response.
Supports integration with Security Information and Event Management (SIEM) systems.
Provides automatic alerts for security incidents and anomalies.
Supports incident response workflows and tools within the platform.
Provides backup, failover, and disaster recovery capabilities to ensure data availability.
Supports geographic redundancy through federated server setups.
Offers robust recovery time objectives (RTO) and recovery point objectives (RPO) through redundancy and backups.
Incorporates business continuity planning support with high availability and failover features.
Comprehensive access control system integrated within the platform including user and permission management.
Supports detailed role-based access control to limit system privileges based on roles.
Provides extensive audit trails logging all user and system activity for compliance and investigation.
Includes built-in analytical tools for video analytics, security events, and system performance.
Supports real-time analytics for monitoring and decision-making.
Provides operator dashboards with customizable layouts for monitoring security events and video.
Supports creation of custom reports tailored to operational needs.
Enables automatic generation and scheduling of reports.
Allows scheduling of reports to be generated and distributed automatically.
Supports export of data and reports in multiple formats including CSV, PDF, and XML.
Capable of extracting actionable insights from security data and video metadata.
Incorporates predictive analytics capabilities leveraging AI for threat detection.
Utilizes machine learning models to enhance video and event analysis.
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Provides support via phone, email, and online portals through certified partners.
Offers 24/7 support availability through its partner network and service contracts.
Support structured into multiple tiers to address different issue complexities.
Supports remote diagnostics and troubleshooting capabilities.
Available via certified channel partners and service agreements.
Provides ticketing system for issue tracking and management.
Offers SLAs depending on partner agreements and service contracts.
Priority support options available for critical clients and enterprise accounts.
Dedicated account and support managers available for strategic clients.
Provides migration assistance for upgrading or transitioning to new system versions or modules.
