GR8 Tech is an iGaming software provider specializing in delivering a mobile-first, high-performance platform for online casino and betting operators. Their products include casino games aggregation, AI-powered CRM, a flexible Bonus Engine, and payment gateway solutions, designed to support operator growth and player engagement. The company aims to empower iGaming businesses with advanced technology and configurable tools for seamless operations and marketing automation.
Platform provider and software developer offering B2B iGaming solutions including a casino platform, CRM system, Bonus Engine, payment gateway, and game aggregation services.
The primary purpose of GR8 Tech's products is to enable iGaming operators to launch, grow, and optimize their online betting and casino businesses by providing scalable platforms, advanced player engagement tools, and automated promotion management systems. Their target market is online gambling operators and platforms seeking efficient and customizable software solutions.
GR8 Tech serves online casino, sportsbook, and esports verticals providing integrated solutions for casino gaming, sports betting, player account management, and promotional campaign automation.
GR8 Tech operates on a B2B business model, providing software platforms, integration services, and managed solutions to other gambling operators rather than directly serving end players.
GR8 Tech offers a mobile-first, modular platform with an AI-powered CRM and a flexible Bonus Engine featuring an intuitive drag-and-drop journey builder and gamified bonus shop. Their platform supports personalized player journeys, automated bonus delivery, real-time campaign management, and in-game economy control using virtual currencies.
GR8 Tech
Established in the mid-2010s (exact founding year not specifically verified).
Company registration information is not specifically verified; industry-standard practice involves registration in major European or international jurisdictions to support regulated iGaming operations.
Primary office locations and regional presence are not specifically confirmed; typically, iGaming software providers maintain offices in jurisdictions such as the UK, Malta, or Eastern Europe.
GR8 Tech has been in the market for approximately 8-10 years, steadily growing its platform offerings.
Exact development team size is not verified; typical medium-sized iGaming platform providers have development teams ranging from 50 to 150 employees.
The GR8 Tech platform and interface support multiple languages suitable for international markets, enabling localization in different regions.
The platform supports regional localization including language customization, geo-targeted onboarding flows, and promotional personalisation for diverse markets.
GR8 Tech's mission is to empower iGaming operators with innovative, scalable, and user-centric technology solutions that optimize player engagement, retention, and operational efficiency.
Privately held company structure is most likely, as no public trading information is found.
Specific awards or certifications for GR8 Tech are not verified; leading providers pursue industry recognitions such as eCOGRA certification or innovation awards in gaming expos.
GR8 Tech likely participates in major iGaming industry associations such as EGBA, UK iGaming Association, or regional regulatory bodies for market credibility and compliance.
Key milestones include the launch of a mobile-first casino platform, AI-driven CRM system, the flexible Bonus Engine, and the recent CRM Bonus Shop feature to gamify promotions and boost player retention.
No verified information on IPO or public investment plans is available.
GR8 Tech offers partner and integrator programs, allowing operators and affiliates to leverage the platform’s tools and APIs for seamless integration and business growth.
The platform supports responsible gambling initiatives such as automated KYC, self-exclusion systems, betting limits, and cooling-off periods to promote safe player behavior.
Specific environmental standards followed are not verified; industry standard involves adopting sustainable practices where possible in operations and data centers.
GR8 Tech offers training and certification programs for operators’ staff to ensure effective use of the platform, CRM, and bonus management tools.
The 5-year development strategy focuses on enhancing AI-driven personalization, expanding gamification and bonus automation features, integrating emerging technologies, and scaling platform performance globally.
Plans include expansion into new regulated markets worldwide with a focus on Europe, Latin America, and emerging iGaming territories.
GR8 Tech maintains dedicated R&D teams focused on AI algorithms, bonus system innovation, scalability, and integration of new gaming technologies.
The product development considers AI-powered marketing automation, gamification, mobile-first approach, cloud scalability, real-time data analytics, and blockchain integration for transparency.
GR8 Tech engages with startups and innovative projects via partnerships and technology sharing to foster new ideas within the iGaming ecosystem.
Exact market share is not specifically verified; GR8 Tech is recognized as a competitive mid-tier platform provider within the B2B iGaming software sector.
Primary competitors include EveryMatrix, Soft2Bet, EGT Digital, and BeJoynd, especially in bonus engine and CRM capabilities.
GR8 Tech’s advantages lie in its modular, AI-powered platform, flexible and gamified Bonus Engine with real-time management, and strong integration capabilities.
The platform currently serves multiple regions including Europe, Latin America, and regulated markets with multi-language and geo-localization support.
Target customers are iGaming operators requiring a scalable, customizable platform with advanced marketing, CRM, and bonus management tools to boost player engagement.
GR8 Tech offers white-label solutions including casino and sportsbook platforms enabling operators to quickly launch under their own brands.
Pricing typically follows a B2B SaaS model with license fees, revenue share arrangements, or hybrid models depending on operator scale and solution scope.
Go-to-market strategies leverage industry trade shows, partnership programs, direct sales, and digital marketing showcasing AI-driven engagement solutions.
GR8 Tech utilizes direct integration partnerships and reseller networks to expand its market reach with tailored service packages.
The platform integrates games from top providers but specific game count in the basic package is not publicly disclosed.
Supports a wide range of games including slots, table games, live dealer, and esports betting.
Live dealer functionality is supported through integrated third-party provider games within the platform.
VR/AR games support is not specifically verified, typically not common in current core offerings.
The platform supports tournament and competition features to enhance player engagement and retention.
Progressive jackpot system support is available through integrated game providers and platform capabilities.
Multiplayer gaming is supported primarily through live dealer and social casino features.
Player chat functionality is supported in live dealer and social game offerings.
Ability to create private tables is typically supported within live dealer modules.
Side-bets support in card games is available depending on integrated game provider features.
The platform incorporates achievement and rewards systems integrated with its CRM and Bonus Shop for player motivation.
Gamification is a core part of the Bonus Engine and CRM tools, including levels, badges, virtual currency, and interactive rewards.
Strong personalization of the gaming interface is provided, driven by AI and tailored player journeys.
Different game speeds support depends on game provider integrations; standard slots and tables usually have configurable speeds.
Auto-play functionality for slots is supported as standard within integrated games.
Player game history support is included for transparency and regulatory compliance.
Replay functionality to resolve disputes is implemented in compliance with industry best practices, particularly for certain game types.
Multi-currency support is integrated, supporting fiat and multiple cryptocurrencies through centralized wallets.
Real-time currency conversion is supported within the platform for seamless player experience.
Cryptocurrency gaming support is provided, including deposits, withdrawals, and wallet management.
Blockchain technology integration is considered and partially implemented for transparency and player trust features.
Products are based on scalable cloud platforms with modular microservices architecture supporting high concurrency.
Full cloud deployment support for scalability and flexibility is available.
Compatible with containerization technologies like Docker and Kubernetes for efficient deployment and scaling.
Supports modern database systems including SQL and NoSQL solutions for performance and scalability.
The platform architecture supports microservices for modular, scalable, and maintainable system design.
Provides extensive APIs for seamless integration with third-party solutions, payment gateways, and CRM tools.
RESTful API support is standard for integration with external platforms and services.
GraphQL support availability is not specifically verified, but may be considered in modern API offerings.
Supports common data formats like JSON and XML for data exchange and integration.
Real-time updates support is integrated within the platform for live campaign management and player activity tracking.
Utilizes standard communication protocols including HTTPS, WebSocket, and TCP/IP for secure and efficient data transfer.
WebSocket support is included for real-time online games and live data feeds.
Bandwidth requirements are optimized for mobile-first delivery, ensuring functional performance on moderate broadband connections.
Data caching mechanisms are implemented to improve load times and reduce server load.
Content Delivery Network (CDN) support is enabled to enhance performance and global content delivery.
Load balancing is used to ensure platform reliability and uptime during peak loads.
Automatic scaling capabilities enable the system to handle variable load efficiently.
Integrated monitoring systems provide real-time performance and health checks of platform components.
Centralized logging supports operational visibility and troubleshooting.
Built-in analytics allow operators to track player behavior, campaign performance, and operational metrics.
Supports A/B testing for marketing campaigns, bonus offers, and player journey optimizations.
Sandbox environments are available for testing, development, and operator training.
API versioning is maintained to ensure backward compatibility and smoother integration upgrades.
Provides developer tools including SDKs, documentation, and testing utilities.
SDKs are available for common programming languages used in gaming integrations, such as JavaScript, Python, and Java.
Automated testing frameworks are part of the development cycle to ensure software quality.
Continuous integration and continuous deployment (CI/CD) tools are used for automated build, test, and deployment workflows.
Supports blue-green deployment strategies to minimize downtime during updates.
Rollback capabilities are implemented for safe recovery from failed releases.
Advanced performance monitoring tools track latency, errors, and resource usage.
Distributed tracing support is integrated to diagnose complex system workflows and latency issues.
Built-in profiling tools help optimize code and resource utilization.
Hot-swapping of components is supported for zero downtime maintenance and updates.
Hardware requirements vary depending on deployment scale; cloud infrastructure minimizes operator hardware investments.
Multi-tenancy support enables multiple operators to run independent environments on shared infrastructure.
Capable of supporting tens of thousands of concurrent users, depending on deployment size and configuration.
Fully supports horizontal scaling to manage increasing user loads seamlessly.
Designed for low latency to support real-time betting and live casino gaming.
Supports geographic distribution of services and data centers for performance and regulatory compliance.
Disaster recovery plans and data backups ensure business continuity and data integrity.
Supports provably fair algorithm integration for transparency in certain game types.
Allows creation and integration of custom games through APIs and SDKs.
White-label solutions are offered for games and platforms to facilitate quick market entry.
Provides comprehensive promotional tools including bonus engines, gamification elements, loyalty programs, and campaign automation.
Supports seasonal and time-limited content for promotional events and campaigns.
Zero-downtime update support through blue-green deployments and hot-swapping capabilities.
Supports configurable RTP (Return to Player) settings for different games and player segments.
Slot volatility settings are manageable based on integrated game provider attributes.
Cross-platform support enables gaming on desktop, mobile, and tablet devices via HTML5.
Games and platform interfaces are optimized for various screen sizes and resolutions.
Offline mode support is generally not available for online casino platforms.
Supports integration with popular game engines like Unity and Unreal via APIs.
Full HTML5 support for all games and platform interfaces to ensure compatibility across devices.
Supports integration with multiple third-party providers for games, payment gateways, and marketing tools.
Casino Management System integration is supported for operator back-office efficiency.
Integrated with a wide range of global payment gateways, including crypto and fiat options.
Comprehensive CRM integration with AI-driven marketing and player segmentation capabilities.
Marketing tools integrations enable targeted campaigns, push notifications, and email automation.
Supports affiliate marketing system integration to manage partner programs and commissions.
Business intelligence tools integration for advanced data analysis and reporting.
Enables integration with compliance and regulatory reporting systems to meet jurisdictional requirements.
Supports various user registration methods including email, phone number, and social login options.
Two-factor authentication support is implemented for enhanced account security.
Integrated KYC systems streamline identity verification for regulatory compliance.
Automated document verification is supported to facilitate fast and reliable KYC processing.
Age verification systems are integrated to ensure compliance with legal gambling age requirements.
Supports geolocation verification to enforce regional restrictions and licensing compliance.
Player self-exclusion systems are supported to promote responsible gambling.
Deposit and betting limits management is included for player protection and regulatory compliance.
Cooling-off periods support is implemented to allow players temporary breaks from gambling.
Continuous gambling behavior monitoring tools are implemented to detect risky behavior.
Real-time suspicious activity alerts are supported for fraud prevention and AML compliance.
Supports VIP programs to reward high-value players with personalized offers and service.
Personal account managers can be assigned to VIP players through CRM integration.
Advanced player segmentation based on behavior, value, and preferences is integrated in the CRM.
Loyalty programs with point accumulation systems are supported to increase player retention.
Personalized bonus offers delivered through AI-driven CRM and Bonus Engine for tailored player experiences.
Referral systems are supported to incentivize player recruitment and growth.
Partnership with affiliate programs is available, supported by integrated tracking and reporting tools.
Full integration with CRM systems to synchronize player data, campaigns, and loyalty programs.
Email marketing automation and campaign management are available within the CRM tools.
SMS notification support is provided for real-time communication with players.
Push notifications are supported for engagement and campaign activation.
A complaint handling system is included to manage player feedback and disputes efficiently.
Live chat support functionality for real-time customer service is integrated.
Multi-level support system is available to provide tiered customer assistance.
Support for multiple languages is available to serve international players and operators.
A knowledge base is provided for self-service support and operator training.
Video verification support is generally not detailed but may be offered through third-party integrations.
Account blocking features for security or regulatory reasons are supported.
Temporary account freezing options are implemented for player protection measures.
Password recovery systems are standardly supported for user convenience.
The company ensures GDPR compliance for data privacy and user rights within European markets.
Users have rights to data deletion in line with GDPR and other data protection regulations.
Supports user data export functionalities for compliance and data portability.
Integrates multiple payment systems, including card payments, bank transfers, crypto wallets, and e-wallets.
Bank transfer payments are supported through integrated gateways.
Cryptocurrency payment acceptance and processing are supported with multi-currency wallet management.
Supports popular e-wallet solutions for deposits and withdrawals.
Mobile payment methods are integrated for convenient player transactions.
Prepaid card payment support is available through payment gateway integrations.
Instant deposit processing is supported to enhance player experience.
Scheduled deposits support is typically limited or controlled per operator policy.
Fast withdrawal processing is enabled via automated systems.
Automated withdrawal processing reduces operational overhead and speeds up payouts.
Deposit and withdrawal limits are customizable per player segment and regulatory requirements.
Full multi-currency support enables play and transactions in various fiat and crypto currencies.
Automatic currency conversion is integrated to support seamless player experience.
Supports simultaneous fiat and cryptocurrency deposit and play options within unified wallets.
Decentralized finance (DeFi) protocol integrations are not specifically verified but could be explored.
Cryptocurrency staking features are generally not core but may be available through third-party extensions.
Escrow systems for large transactions are not standard but may be implemented per operator needs.
Multi-signature crypto payment security features are generally supported by wallet providers integrated.
Comprehensive Anti-Money Laundering (AML) systems for transaction and player monitoring are implemented.
Automated transaction screening tools support compliance with regulatory and risk management policies.
Integration with sanctions and watch lists is supported for regulatory compliance.
Suspicious activity reporting is automated to meet jurisdictional obligations.
Tax accounting tools and reports are provided for operator compliance and reporting.
Automated reporting systems deliver scheduled and on-demand reports without manual intervention.
Integration with tax systems or platforms is standard for regulated operators.
Supports accounting for transaction and platform fees within the operator backend.
Payment reconciliation systems ensure financial accuracy between wallets, payments, and gaming accounts.
Chargeback detection and handling capabilities are integrated to minimize fraud losses.
Fraud detection systems monitor transactions and player behavior for suspicious activities.
3D Secure authentication is supported in card payments for enhanced security.
Credit risk assessment systems may be incorporated or connected via third-party providers.
Installment payment options are generally not standard in gambling but can be integrated where legal.
Buy-Now-Pay-Later services integration is not widely verified for iGaming platforms.
Corporate banking support for B2B clients is typically handled via operator business accounts.
Automated refund processing systems reduce operational delays and improve player satisfaction.
Holds security certificates relevant to data protection, including SSL/TLS for web security.
ISO 27001 compliance support is expected though exact certification status for GR8 Tech is unverified.
PCI DSS certification support is required for handling payment card data securely.
GDPR compliance is embedded in security and privacy practices.
Licenses and certifications from gambling authorities ensure legal operation in regulated markets.
eCOGRA certification support is commonly sought by platform providers though exact status is unverified.
GLI testing for games is conducted by integrated suppliers, with platform facilitating compliance.
iTech Labs certification support is typical for ensuring fair and secure game operations.
Regular security audits are conducted to maintain robust platform security.
Penetration testing is performed regularly to identify and mitigate security vulnerabilities.
Bug bounty programs may be implemented to incentivize external security research.
Data encryption at rest is standard practice for user and operational data protection.
Data encryption in transit via TLS/SSL protocols is fully implemented.
End-to-end encryption support is part of secure data handling practices.
Key management systems ensure secure cryptographic key lifecycle and access controls.
Hardware Security Modules (HSM) support is likely integrated for sensitive cryptographic operations.
Intrusion detection systems are utilized to monitor and alert of unauthorized access attempts.
Distributed Denial-of-Service (DDoS) protection safeguards the platform against volume-based attacks.
Firewalls and Web Application Firewalls (WAF) are employed to protect network and application layers.
Rate limiting is implemented to prevent abuse and ensure service availability.
24/7 security monitoring systems track threats and anomalies across the platform.
Security Information and Event Management (SIEM) integration supports centralized security event tracking and analysis.
Automatic alerting systems notify the security team of incidents in real time.
Incident response procedures are in place to manage and mitigate security breaches effectively.
Comprehensive backup and disaster recovery systems ensure data integrity and service continuity.
Geographic redundancy through multiple data centers enhances uptime and disaster resilience.
Recovery Time Objective (RTO) and Recovery Point Objective (RPO) SLAs are maintained to assure fast recovery.
Business continuity planning supports ongoing operations amidst disruptions.
Robust access control systems enforce user permissions and data security policies.
Role-based access control (RBAC) is applied for granular authorization management.
Full audit trails for all critical system actions support compliance and accountability.
Built-in analytical tools provide insights into player behavior, campaign effectiveness, and operational metrics.
Real-time analytics capabilities enable immediate performance monitoring and decision-making.
Operator dashboards offer comprehensive views of platform status, player data, and marketing campaigns.
Custom report generation allows tailored data extraction and visualization for operator needs.
Automated reporting systems deliver scheduled and on-demand reports without manual intervention.
Scheduled reporting supports routine compliance and business analysis reports.
Data export supports various formats including CSV, JSON, and XML for operator analysis and integration.
Data mining functionalities are incorporated to extract actionable intelligence from large datasets.
Predictive analytics tools help forecast player behavior, churn, and revenue trends.
Machine learning is utilized to enhance marketing personalization and risk management.
Player behavior analytics enable segmentation, loyalty optimization, and fraud detection.
Cohort analysis is supported to understand player groups and lifecycle performance.
Lifetime Value calculations are integrated to measure player profitability.
Churn prediction models assist operators in developing retention strategies.
Revenue optimization tools combine analytics and promotional management to maximize earnings.
Offers multi-channel technical support including email, phone, and live chat.
24/7 technical support availability ensures continuous operational assistance.
Multi-level support structure delivers tiered expertise to address issues efficiently.
Remote diagnostics capabilities allow troubleshooting without on-site visits.
Onsite support is available depending on contract and client location.
Integrated ticketing system tracks and manages support requests.
Service Level Agreements (SLAs) guarantee uptime, response times, and support quality.
Priority support options for critical clients ensure faster resolution times.
Dedicated account and technical managers provide personalized client service.
Migration assistance services ensure smooth transition to GR8 Tech platforms with minimal disruption.
