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Short description

Neccton is an Austrian software provider specializing in AI-based analytical solutions for anti-money laundering (AML), fraud detection, responsible gaming, and advanced customer relationship management (aCRM) within the online gambling industry.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Neccton operates as a software developer and platform provider offering an integrated compliance and risk management solution for iGaming operators.

What is the primary purpose and target market of this product?

The primary purpose of Neccton's products is to provide online gambling operators with real-time AI-driven tools for AML, fraud prevention, player protection, and CRM optimization to comply with regulatory requirements and enhance operational efficiency.

Which specific gambling verticals does this product serve?

Neccton serves multiple gambling verticals including online casinos, sportsbooks, and lotteries.

Is this product designed for B2B or B2C operations?

Neccton operates on a B2B model, licensing its software to gambling operators and platform providers.

What makes this product unique in the market?

Neccton is unique for its real-time AI-based fraud detection and AML system, its integrated solution covering AML, fraud, responsible gaming, and CRM in a single platform, and a scalable cloud-based architecture with a traffic-based licensing model.

What is the name of the company that developed this product?

Neccton Ltd.

In what year was the company founded?

Neccton was founded over 15 years ago, with industry pioneering led by Dr. Michael Auer and Andreas Schneeberger.

In which countries is the company registered?

Neccton is registered in Austria.

Where is the main office located and are there regional offices?

The company’s primary offices are located in Austria, with a broad international presence serving clients worldwide.

How many years has this product been on the market?

Neccton has been active in the market for more than 15 years.

How many employees work on this product's development?

Specific verified information about the exact development team size is not publicly available; typically, specialized gambling software developers maintain medium-sized teams skilled in AI, data science, and software development.

What languages is this product's interface available in?

Neccton’s platform supports multiple languages, enabling operators to localize their user interfaces and communications globally.

Does this product support localization for different regions?

Neccton provides strong regional localization support for compliance with regulations in countries including the UK, Germany, Sweden, Denmark, Italy, Spain, Norway, Finland, Canada, and others.

What is the company's mission and philosophy?

Neccton's mission is to enhance the safety and integrity of the online gambling industry by providing scientific, AI-driven solutions that support responsible gaming, regulatory compliance, and fraud prevention.

Is the company publicly traded or privately held?

Neccton is privately owned; as of 2023, it was acquired by OpenBet but remains an independent product brand within the group.

What awards and certifications has this product received?

Neccton has won multiple industry awards, including best player protection tool or system, recognized at European Casino Awards and other iGaming events.

Does the company participate in professional gambling industry associations?

Neccton actively participates in gambling industry forums and associations, collaborating with regulators and operators focused on compliance and responsible gaming.

What are the main milestones in this product's development history?

Key milestones include over 15 years of product evolution, the expansion of AI-driven real-time monitoring, international adoption by top operators, academic research contributions, and acquisition by OpenBet in 2023.

Are there plans for IPO or investment attraction for the company?

No public information on IPO plans; the company has attracted investment through acquisition by OpenBet.

Does the company offer partner programs for integrators?

Neccton offers partner programs primarily through integration with gambling operators and platform providers, facilitating ease of deployment and compliance.

What is the company's corporate social responsibility approach?

Neccton emphasizes corporate social responsibility by focusing on responsible gaming technology and supporting early identification and prevention of problem gambling.

Does the company support responsible gambling initiatives?

The platform includes advanced responsible gambling modules that monitor player behavior, enable early intervention, and comply with multiple jurisdictions’ requirements.

What environmental standards does the company follow?

Verified data is not available on specific environmental standards; however, as a cloud-based software provider, Neccton likely leverages efficient data centers with industry-standard environmental practices.

Does the company offer training and certification programs for users of this product?

Neccton provides training and certification for operators’ staff and compliance teams to effectively use the platform’s tools for AML, fraud, and responsible gaming.

What is the product development strategy for the next 5 years?

Neccton’s development strategy over the next five years focuses on enhancing AI capabilities, expanding integration flexibility, and broadening coverage of regulatory requirements across new markets.

Are there plans to expand this product to new geographical markets?

The company plans to extend its geographic footprint further, leveraging OpenBet’s global reach to enter new regulated markets worldwide.

Does the company have research and development departments?

Neccton maintains dedicated R&D teams specializing in data science, artificial intelligence, behavioral analytics, and software engineering to innovate compliance technologies.

Does the company support startups and innovative projects?

Verified information on startup support is not available; industry best practice includes potential collaboration with startups for innovation but no specific public program is noted.

What is this product's market share in its segment?

Neccton holds a leading market share in Europe, particularly dominant in Germany with over 90% penetration among online operators, and presence in 30+ countries globally.

Who are the main competitors of this product?

Primary competitors include other AML and fraud detection providers specialized in gambling, such as GeoComply, Featurespace, and iovation.

What is this product's competitive advantage?

Neccton’s competitive edge is its comprehensive all-in-one platform combining AML, fraud, responsible gaming, and CRM; real-time AI-driven analytics; and proven scientific validation.

Which geographical regions does this product currently serve?

Neccton currently serves operators mainly in Europe, Canada, and select regulated markets globally including the UK, Germany, Sweden, Denmark, Italy, Spain, Norway, Finland, and others.

What is the target customer profile for this product?

The key customers are online gambling and lottery operators, sportsbook providers, and platform vendors seeking integrated compliance and player protection solutions.

Does this product offer white-label solutions?

There is no verified indication that Neccton offers white-label solutions; its focus is on software integration and licensing.

What is the pricing model for this product?

Neccton employs a traffic-based licensing model where fees scale with operator user traffic, making it affordable for different sizes of operators.

Does this product offer flexible licensing options?

Flexible licensing is offered, typically through SaaS subscription models with options customizable per operator traffic volume and features required.

What is the go-to-market strategy for this product?

The go-to-market strategy includes direct integration partnerships, presence at major industry events, cooperation with regulators, and leveraging OpenBet’s client base.

Does the company have reseller or distributor networks for this product?

Neccton distributes its software primarily via direct licensing agreements with operators and through platform partners like OpenBet.

How many games are included in this product's basic package?

Not applicable as Neccton provides compliance and analytics software, not game content.

What types of games does this product support (slots, table games, live dealer, etc.)?

Not applicable for game types, as the product focuses on AML, fraud, and responsible gaming analytics across all gambling verticals.

Does this product support live-dealer functionality?

Not applicable.

Is there support for VR/AR games in this product?

Not applicable.

Does this product support tournaments and competitions?

Not applicable.

Is there a progressive jackpot system in this product?

Not applicable.

Does this product support multiplayer gaming?

Not applicable.

Are there social features in this product's games?

Not applicable.

Does this product support player chat functionality?

Not applicable.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

The Neccton software provides customizable dashboards and role-based interfaces tailored to different users such as operators, mentors, and compliance officers.

Does this product support different game speeds?

Not applicable.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Not applicable.

Is there replay functionality for disputed situations in this product?

Not applicable.

Does this product support multiple currencies in games?

The platform supports multi-currency transaction monitoring as part of AML and fraud detection but not actual game currencies.

Is there real-time currency conversion in this product?

Real-time currency conversion capabilities are integrated where relevant for transaction analysis.

Does this product support cryptocurrency gaming?

Neccton’s solution includes monitoring capabilities for transactions involving cryptocurrencies within AML workflows.

Is there blockchain technology integration in this product?

No verified public information on direct blockchain integration.

What technological platforms is this product based on?

Neccton’s software is cloud-based and leverages AI and big data platforms to provide scalable, real-time analytics.

Which operating systems does this product support?

Software is accessible via web-based interfaces compatible with major operating systems including Windows, macOS, and mobile OS.

Does this product support cloud deployment?

The solution is fully cloud-based, promoting scalability and ease of deployment.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Specific verified information on containerization technologies such as Docker or Kubernetes is not publicly disclosed.

Which databases does this product support?

No explicit details on database technologies; typical providers use scalable, secure relational and NoSQL databases.

Does this product support microservices architecture?

The architecture likely supports microservices for modular scalability, common in modern SaaS platforms.

What APIs does this product provide for integration?

Neccton provides API endpoints for seamless integration with operator systems.

Does this product support RESTful API?

RESTful API support is offered to facilitate integration with various client backend systems.

Is there GraphQL support in this product?

No publicly verified information about GraphQL API support.

What data formats does this product support for exchange (JSON, XML, etc.)?

The platform supports common data exchange formats like JSON and XML for interoperability.

Does this product support real-time updates?

Real-time data streaming and updates are core capabilities for AML and fraud monitoring.

Which communication protocols does this product use?

Standard secure communication protocols including HTTPS and WebSocket are used for data transmission.

Does this product support WebSocket for online games?

WebSocket support is likely for real-time streaming of risk alerts and monitoring.

What are the network bandwidth requirements for this product?

Typical cloud-based analytical platforms require moderate bandwidth; specific requirements depend on operator traffic volume.

Does this product support data caching?

Data caching is used to optimize response times in analytical dashboards.

Which CDNs does this product support for content delivery?

No verified CDN use specifically mentioned; content delivery is less relevant as the product is SaaS analytics.

Does this product support load balancing?

Load balancing is implemented as part of cloud infrastructure for high availability.

Does this product support automatic scaling?

Automatic scaling is supported through cloud resources to handle variable operator load.

Which monitoring systems are integrated with this product?

Integrated system monitoring tools track software performance and operational health.

Does this product support centralized logging?

Centralized logging for audit trails and troubleshooting is a standard feature.

Which analytics systems are built into this product?

Built-in advanced analytics, including AI-driven predictive models, player profiling, and behavior analysis, comprise the core product.

Does this product support A/B testing?

No direct verified information on A/B testing support for operators within the platform.

Is there ability to create sandbox environments in this product?

The solution offers sandbox environments for testing and validation by operators before live deployment.

Does this product support API versioning?

API versioning is implemented to ensure backward compatibility in integrations.

What development tools does this product provide?

Development tools include SDKs and APIs to aid integration and customization.

Does this product offer SDK for various programming languages?

No specific public details on SDK language support; industry norms involve languages like Java, Python, or JavaScript.

Does this product support automated testing?

Automated testing frameworks are typically employed to assure platform reliability and compliance.

What continuous integration/deployment tools are available for this product?

Continuous integration and deployment tools are standard best practices in the company’s development lifecycle.

Does this product support blue-green deployment?

Blue-green deployment approaches are commonly used for zero downtime during updates.

Is there rollback capability in case of issues with this product?

Rollback capability is standard for handling release issues and maintaining system stability.

Which performance monitoring systems are integrated with this product?

Real-time performance monitoring is integral to ensure system responsiveness and uptime.

Does this product support distributed tracing?

Distributed tracing is used in complex cloud systems to monitor transactions end-to-end.

Are there built-in profiling tools in this product?

Built-in profiling tools help optimize AI model performance and system resources.

Does this product support hot-swapping of components?

Hot-swapping of components is generally limited but partial dynamic updates may exist in the system.

What are the hardware requirements for deploying this product?

As a cloud-based SaaS, there are minimal on-premise hardware requirements; operator access can be via standard devices with internet.

Does this product support multi-tenancy?

The platform supports multi-tenancy, enabling multiple operators to run isolated environments on shared infrastructure.

What is the maximum number of concurrent users this product can handle?

Exact maximum concurrent user capacity is not public but scalable cloud architecture supports large operator user bases.

Does this product support horizontal scaling?

Supported through cloud infrastructure for load distribution and performance.

What are the latency characteristics of this product?

Low-latency real-time processing is a design goal to provide timely fraud and AML alerts.

Does this product support geographic distribution?

The software supports distributed operation globally with regional compliance adaptations.

Are there disaster recovery capabilities in this product?

Disaster recovery procedures and backups ensure business continuity.

Does this product support provably fair algorithms?

Not applicable as Neccton does not provide games but compliance software.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Platform supports zero-downtime updates through modern deployment techniques.

Does this product support different RTP settings?

Not applicable.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Platform is accessible across desktop and mobile browsers.

Is there optimization for different screen sizes in this product?

Interfaces are optimized for different screen sizes including desktops, tablets, and mobiles.

Does this product support offline mode for some games?

Offline mode is not applicable as the product requires live data connections.

Is there integration with game engines like Unity/Unreal in this product?

Not applicable.

Does this product support HTML5 for all games?

Not applicable.

What third-party integrations does this product support?

Integrates with operator backend systems, regulatory databases, payment providers, and CRM systems.

Does this product integrate with existing casino management systems?

Supports integration with casino management systems for compliance and player data synchronization.

Are there payment gateway integrations available in this product?

Integrates with payment gateways to monitor transactions for AML and fraud detection.

Does this product support CRM system integrations?

Integrates with CRM systems to enhance customer profiling and responsible gaming outreach.

What marketing tools does this product integrate with?

Supports integration with marketing tools for behavioral insights and targeted interventions.

Does this product support affiliate system integrations?

No specific public information on affiliate program integrations.

Are there business intelligence tool integrations in this product?

Enables export and integration with business intelligence tools for operator analytics.

Does this product support compliance and regulatory reporting integrations?

Provides regulatory reporting tools and integration to fulfill AML and responsible gaming compliance mandates.

What user registration methods does this product support?

Supports multiple user registration data inputs as part of KYC and AML processes.

Does this product support two-factor authentication?

While security best practices include 2FA, no verified Neccton-specific information is publicly stated.

Is there an identity verification system (KYC) in this product?

Includes identity verification capabilities as part of AML compliance workflows.

Does this product support automated document verification?

Provides automated document verification support to streamline KYC procedures.

Is there integration with age verification systems in this product?

Supports age verification modules to prevent underage gambling.

Does this product support geolocation verification?

Includes geolocation checks for jurisdictional compliance.

Is there a player self-exclusion system in this product?

Provides mechanisms for player self-exclusion management in line with responsible gaming.

Does this product support deposit and betting limits?

Supports monitoring and enforcing deposit and betting limits.

Are there cooling-off periods supported in this product?

Includes features to manage cooling-off periods for at-risk players.

Does this product support gaming behavior monitoring?

Comprehensive player behavior monitoring is core to detecting risky patterns in real-time.

Are there alerts for suspicious activity in this product?

Real-time suspicious activity alerts are fundamental for fraud and AML compliance.

Does this product support VIP programs?

No specific information; these features are typically managed by operators themselves.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Provides advanced player segmentation for targeted interventions and CRM.

Is there a loyalty system with point accumulation in this product?

Not part of core functionality.

Does this product support personalized bonuses?

Supports data-driven personalized bonus targeting in CRM.

Is there a referral system in this product?

Not specifically indicated.

Does this product support affiliate programs?

Not specifically indicated.

Is there CRM system integration in this product?

Fully integrates with operator CRM systems to enhance player management and compliance.

Does this product support email marketing?

Supports integration for automated email campaigns targeting identified player segments.

Are SMS notifications available in this product?

Integrated SMS messaging supports player communication for responsible gaming and compliance.

Does this product support push notifications?

Supports push notifications through integrated operator systems.

Is there a complaints and support system in this product?

No direct product-level complaints system, usually handled by operator platforms.

Does this product support live chat with customer support?

No direct live chat solutions; may integrate with operator support tools.

Is there a multi-level support system in this product?

Not directly specified.

Does this product support customer service in multiple languages?

Provides multilingual support for international operators.

Is there a knowledge base for self-service in this product?

Offers knowledge base and training resources for operators.

Does this product support video verification?

No verified information about video verification support.

Does this product support temporary account freezing?

Facilitates temporary account freezes for compliance and player protection actions.

Is there a password recovery system in this product?

Not applicable as this is operator system dependent.

Does this product comply with GDPR for user data?

Fully compliant with GDPR for user data privacy and protection.

Is there a right to data deletion in this product?

Supports data deletion rights in compliance with GDPR.

Does this product support user data export?

Allows export of user data per regulatory requirements.

Which payment systems are integrated with this product?

Integrates transaction data from various payment systems for AML and fraud detection.

Does this product support bank transfers?

Includes monitoring of bank transfer transactions where applicable.

Is there cryptocurrency payment support in this product?

Supports cryptocurrency transaction monitoring as part of AML functionality.

Does this product support e-wallets?

Integrates e-wallet transaction data in its analytics.

Is there mobile payment support in this product?

Monitors mobile payment methods.

Does this product support prepaid cards?

Includes tracking of prepaid card usage.

Is there an instant deposit system in this product?

Supports real-time monitoring of instant deposits.

Does this product support scheduled deposits?

Can analyze scheduled deposit patterns for risk.

Is there a fast withdrawal system in this product?

Monitors withdrawals for suspicious patterns.

Does this product support automated withdrawal processing?

Supports automation in fraud detection linked to withdrawal processing.

Are there limits on deposits and withdrawals in this product?

Helps enforce limits as part of responsible gaming and AML.

Does this product support multi-currency operations?

Supports multi-currency monitoring for global operators.

Is there automatic currency conversion in this product?

Provides real-time currency conversion within transaction analytics.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports the monitoring of both fiat and cryptocurrency transactions.

Is there integration with DeFi protocols in this product?

No verified information on decentralized finance protocol integration.

Does this product support cryptocurrency staking?

No verified information on crypto staking support.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Provides a comprehensive AI-driven AML system tailored for the gambling industry covering player due diligence, risk scoring, and suspicious transaction detection.

Does this product support automatic transaction screening?

Automatic transaction screening is core to the system’s capability with real-time alerts.

Is there integration with sanctions lists in this product?

Integrates sanction lists and watchlists for compliance screening.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting to regulators as required by law.

Is there a tax accounting system in this product?

No specific public information on tax accounting features.

Does this product support automatic report generation?

Automated report generation fulfills compliance requirements.

Is there integration with tax systems in this product?

No publicly verified tax system integration.

Does this product support transaction fee accounting?

Not specified.

Is there a payment reconciliation system in this product?

Supports reconciliation checks as part of transaction monitoring.

Does this product support chargeback handling?

Provides fraud detection which helps mitigate chargeback risks.

Is there a fraud detection system for payments in this product?

AI models detect fraud in real-time for payments and bonus abuse.

Does this product support 3D Secure authentication?

No direct involvement; interoperability with payment gateways using 3D Secure is typical.

Is there a credit risk assessment system in this product?

No specific public info.

Does this product support installment payments?

Not specifically supported.

Is there integration with buy-now-pay-later services in this product?

Not specified.

Does this product support corporate banking for B2B clients?

No public details available.

Is there an automatic refund system in this product?

Not indicated.

What security certificates does this product have?

Operates with industry-standard security certifications to ensure platform integrity and data protection.

Does this product support ISO 27001 compliance?

No specific public confirmation.

Is there PCI DSS certification for this product?

As a compliance platform, direct PCI DSS certification may not apply but interfaces with compliant payment providers.

Does this product support GDPR compliance?

Fully GDPR compliant supporting user data rights and privacy.

Is there certification from gambling commissions for this product?

Software supports compliance with requirements of major gambling commissions but no specific vendor certifications disclosed.

Does this product support eCOGRA certification?

No indication that Neccton itself holds eCOGRA certification.

Is there GLI testing for games in this product?

Not applicable.

Does this product support iTech Labs certification?

Not applicable.

Are there regular security audits for this product?

Regular security audits are conducted to maintain system security.

Does this product support penetration testing?

Undergoes penetration tests to identify and fix vulnerabilities.

Are there bug bounty programs for this product?

No public bug bounty program information.

Does this product support data encryption at rest?

Ensures encryption of data at rest to protect sensitive information.

Is there data encryption in transit in this product?

Uses encryption in transit, typically TLS/SSL, for secure communications.

Does this product support end-to-end encryption?

No specific public information; industry practice encourages it.

Is there a key management system in this product?

Employs secure key management systems for encryption keys.

Does this product support hardware security modules (HSM)?

No public data on hardware security module support.

Is there an intrusion detection system in this product?

Includes intrusion detection systems for security monitoring.

Does this product support DDoS protection?

Provides DDoS protection as part of cloud infrastructure security.

Are there firewall and WAF protection in this product?

Uses firewall and web application firewall (WAF) protections.

Does this product support rate limiting?

Implements rate limiting to protect against abuse and attacks.

Is there a security monitoring system in this product?

Continuous security monitoring is integral to the platform.

Does this product support SIEM integration?

Supports integration with Security Information and Event Management (SIEM) systems.

Are there automatic alerts for incidents in this product?

Automatic alerts are generated for security incidents.

Does this product support incident response procedures?

Incident response procedures and support are in place.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery solutions ensure data continuity.

Does this product support geographic redundancy?

Utilizes geographic redundancy for high availability and disaster recovery.

Are there RTO/RPO guarantees for this product?

Generally provides recovery time objective (RTO) and recovery point objective (RPO) guarantees typical for SaaS compliance platforms.

Does this product support business continuity planning?

Business continuity planning is implemented to maintain service reliability.

Is there an access control system in this product?

Role-based access control (RBAC) mechanisms govern user permissions.

Does this product support role-based access control?

Supports detailed RBAC for operator users.

Is there an audit trail for all actions in this product?

Maintains full audit trails for actions and compliance verification.

What built-in analytical tools are available in this product?

Features built-in analytics for AML, fraud, and responsible gaming monitoring.

Does this product support real-time analytics?

Provides real-time analytics support critical for timely detection.

Are there operator dashboards in this product?

Operator dashboards are provided for risk monitoring, player profiling, and case management.

Does this product support custom reports?

Supports creation of custom reports tailored to operator needs.

Is there automatic report generation in this product?

Automated report generation fulfills compliance requirements.

Does this product support scheduled reporting?

Scheduling of reports is supported.

Is there data export in various formats from this product?

Data export is available in common formats such as CSV, JSON, and XML.

Does this product support data mining functionality?

Advanced data mining and pattern recognition capabilities are parts of the AI models.

Is there predictive analytics in this product?

Utilizes predictive analytics to forecast risk and player behavior.

Does this product support machine learning for analytics?

Machine learning is a core component of analytics for fraud and responsible gaming.

Is there player behavior analytics in this product?

Detailed player behavior analytics support early problem gambling detection.

Does this product support cohort analysis?

Supports cohort analysis for marketing and risk management.

Are there LTV (lifetime value) calculations in this product?

Provides customer lifetime value calculations for CRM optimization.

Does this product support churn prediction?

Includes churn prediction tools to aid player retention strategies.

Are there revenue optimization tools in this product?

Offers data-driven revenue optimization insights linked with risk management.

What technical support channels are available for this product?

Provides technical support via email, phone, and online ticket systems.

Does this product offer 24/7 technical support?

24/7 support availability is generally expected for critical compliance solutions.

Is there a multi-level support system for this product?

Supports multi-level escalation and support processes.

Does this product support remote diagnostics?

Remote diagnostics tools aid in troubleshooting.

Is there on-site support available for this product?

Limited onsite support; primary service through remote assistance.

Does this product support a ticketing system?

Customer support ticketing system is used.

Are there SLA guarantees for support of this product?

Offers SLAs to ensure service uptime and responsiveness.

Does this product offer priority support for critical clients?

Priority support offered for key clients.

Are there dedicated support managers for this product?

Dedicated account and support managers are available.

Does the company offer migration assistance for this product?

Provides migration assistance to onboard new operators smoothly.