SoftSwiss is a B2B iGaming software development company specializing in online casino and sportsbook solutions. It offers a comprehensive platform including game aggregation, cryptocurrency integration, and a powerful bonus and loyalty engine designed to boost player acquisition and retention.
Platform provider and software developer specializing in casino platform solutions, game aggregation, and bonus management systems.
The primary purpose of SoftSwiss products is to enable operators to launch and manage competitive online casino and sportsbook brands, targeting B2B clients such as casino operators and affiliates, particularly in the crypto-casino and international online gambling markets.
SoftSwiss serves various gambling verticals including online casino, sportsbook, and cryptocurrency-based casinos.
SoftSwiss operates primarily on a B2B model, providing software platforms, turnkey solutions, and white-label services to online casino operators.
Unique features include its advanced and flexible bonus and loyalty engine with API automation, extensive game aggregation (11,000+ games), strong cryptocurrency integration, and a comprehensive turnkey platform for fast market entry.
SoftSwiss
Founded in 2009
Registered in multiple jurisdictions including Europe; specific countries not publicly detailed but operates under licenses such as Curacao and MGA.
Primary operations in Europe with global reach serving clients worldwide.
The provider has been on the market for over 15 years, since 2009.
The development team size is not publicly specified; industry-standard for similar companies ranges from dozens to several hundred employees.
Products and interfaces are available in multiple languages to support global operators, including English and various EU languages.
Supports localization for different markets worldwide, including currency, language, and regulatory compliance adaptations.
SoftSwiss aims to provide innovative, reliable, and flexible iGaming software solutions that enable operators to build successful and compliant online gambling businesses globally.
Privately owned company; no public trading status disclosed.
Holds industry-relevant certifications and awards for software quality and compliance, but specific awards are not publicly itemized.
Participates in key professional gambling industry associations to maintain compliance and industry standards.
Key milestones include the launch of the Casino Platform in 2013, introduction of Bonus API in 2022, and continuous expansion of game aggregation and crypto solutions.
No publicly stated plans for an IPO or specific investment attraction disclosed.
Offers partner programs for integrators including API access, white-label solutions, and dedicated account management.
Supports responsible gambling initiatives with tools for self-exclusion, betting limits, and player behavior monitoring integrated into the platform.
Does not publicly disclose specific environmental standards but likely follows general corporate environmental responsibilities typical in software firms.
Provides training and certification programs with documentation and dedicated account managers to help operators utilize platform features effectively.
Focuses on expanding platform flexibility, enhancing API capabilities, increasing cryptocurrency integration, and broadening game portfolio and geographic reach.
Targets expansion into new regulated markets worldwide with emphasis on crypto-friendly jurisdictions.
Maintains dedicated research and development departments focused on platform features, bonus engine enhancements, and emerging iGaming technologies.
Integrates trends like cryptocurrency payments, API-driven bonus automation, gamification, and cloud deployment into product development.
Provides turnkey solutions and white-label options that help startups enter the iGaming market efficiently.
Holds a significant portion of the crypto-casino software segment and is among leading white label and casino platform providers globally.
Competitors include EveryMatrix, Playtech, SoftGamings, and BetConstruct.
Competitive advantages include extensive game aggregation, powerful and flexible bonus engine with API, strong crypto integration, and turnkey solution completeness.
Serves Europe, Latin America, Asia, and crypto-friendly markets worldwide.
Target customers are online casino operators, affiliates, and entrepreneurs looking for turnkey or white-label casino platform solutions.
Offers white-label casino solutions with full rebranding and turnkey features.
Pricing models typically based on revenue share, licensing fees, or hybrid models, though specifics are custom per operator.
Go-to-market strategy includes showcasing platform flexibility, crypto solutions, game portfolio, and support for fast launch via white-label.
Uses direct B2B sales complemented by reseller and affiliate network partnerships.
Includes access to thousands of games via game aggregator (reported over 11,000 titles).
Supports slots, table games, live dealer, jackpots, video poker, and proprietary games from BGaming studio.
Supports integration of live dealer games from leading providers like Evolution and Pragmatic Play.
No specific support for VR/AR games publicly confirmed.
Supports tournaments and competition mechanics in casino platform features.
Offers progressive jackpot capabilities through game aggregator content.
Multiplayer functionality is supported where applicable through integrated game providers.
Player chat functionality may be available depending on integrated live dealer software.
Support for private tables likely depends on live dealer game providers integrated.
Side-bets support depends on integrated table games; platform supports flexible game options.
Provides configurable achievements and rewards via bonus and loyalty system.
Supports gamification including levels, experience, badges, and mission-based player engagement.
Allows interface personalization through white-label customization and player segmentation.
Supports different game speeds as offered by integrated game providers.
Auto-play for slots is standard and supported within games offered.
Provides game history support for player account management.
Replay features for dispute resolution may depend on the specific games integrated.
Supports multiple currencies including fiat and cryptocurrencies in gaming operations.
Real-time currency conversion is supported in the platform for multi-currency accounts.
Strong support for cryptocurrency gaming with multi-crypto wallets and transactions.
Blockchain technology is integrated primarily for cryptocurrency payments and provably fair games.
Built on modular, scalable architecture supporting web and cloud technologies.
Supports cloud deployment for scalability and reliability.
Compatible with containerization technologies such as Docker and Kubernetes likely used for deployment.
Uses robust, scalable databases though specific DBMS details are not publicly disclosed.
Microservices architecture is likely employed to ensure modular scalability.
Provides extensive APIs for integration including game aggregation and bonus management.
Yes, RESTful API support is available for bonus management and system integration.
No explicit public confirmation of GraphQL support.
Supports JSON and XML data formats for data exchange via APIs.
Supports real-time updates and notifications especially for player account and bonus events.
Uses HTTP/HTTPS and WebSocket protocols for communication.
WebSocket support is included for real-time interactions.
Optimized for standard broadband connections; higher bandwidth recommended for live dealer and HD game streaming.
Supports data caching mechanisms for performance optimization.
Content Delivery Network (CDN) support is used to optimize game and content delivery globally.
Supports load balancing to ensure platform stability under high traffic loads.
Supports automatic scaling to handle concurrent user growth dynamically.
Integrates monitoring systems for platform performance and security.
Provides centralized logging for audit and troubleshooting purposes.
Built-in analytics tools for player behavior, bonus effectiveness, and operational metrics.
Supports A/B testing for marketing campaigns and bonus management.
Offers sandbox testing environments for safe development and testing.
Supports versioning of APIs to maintain backward compatibility.
Provides developer tools including SDKs and comprehensive documentation.
SDKs and API clients available in multiple programming languages (likely JavaScript, Python, and others).
Supports automated testing processes to ensure software quality.
Employs continuous integration/continuous deployment tools for smooth updates.
Supports blue-green deployment for zero downtime releases.
Rollback mechanisms are implemented for quick recovery from deployment issues.
Includes real-time performance monitoring tools.
Likely supports distributed tracing to troubleshoot microservices.
Provides profiling tools to optimize performance.
Supports hot-swapping or live updates for some components.
Designed to operate on cloud infrastructure; specific hardware depends on deployment scale.
Supports multi-tenancy for hosting multiple operators on shared infrastructure.
Scalable to support tens of thousands of concurrent users depending on deployment.
Supports horizontal scaling to manage traffic and load.
Optimized for low latency especially for live dealer and fast game interactions.
Supports geographic distribution of servers and data centers for redundancy and speed.
Includes disaster recovery plans and backup systems to ensure business continuity.
Supports provably fair games through proprietary and third-party game providers.
Allows creation or integration of custom games via aggregator or bespoke development.
Provides white-label solutions including fully branded game portfolios.
Offers extensive tools for creating and managing promotional campaigns and bonuses.
Supports seasonal and event-driven content updates and promotions.
Enables zero-downtime updates through advanced deployment strategies.
Allows configuring different Return to Player (RTP) settings as supported by game providers.
Supports slot volatility settings based on the integrated game portfolio.
Fully cross-platform support for desktop, mobile, and tablet devices.
Games and platform interfaces are optimized for various screen sizes and resolutions.
Offline mode support is generally not applicable for online casino games.
Integrates with popular game engines via suppliers; own games primarily HTML5.
Full HTML5 support for compatibility and responsive gameplay across devices.
Integrates with third-party providers for games, payments, affiliate systems, and CRMs.
Supports integration with casino management systems for content and operational control.
Integrates multiple fiat and crypto payment gateways for deposits and withdrawals.
Supports CRM system integration for enhanced player management and marketing.
Marketing tools including email, SMS, and push notification systems integration.
Includes integrated affiliate management platform ("Affilka") for tracking and payments.
Supports integration with business intelligence tools for reporting and analysis.
Provides tools for compliance and regulatory reporting requirements.
Supports multiple user registration methods including traditional signup and social logins.
Supports two-factor authentication for enhanced account security.
Integrated Know Your Customer (KYC) verification systems.
Supports automated document verification for faster onboarding.
Includes age verification systems to comply with gambling regulations.
Supports geolocation verification to enforce jurisdictional restrictions.
Implements player self-exclusion tools as part of responsible gaming.
Supports deposit and betting limits configurable per player or segment.
Provides mechanisms for cooling-off periods for player protection.
Monitors gaming behavior to detect potential problem gambling.
Generates alerts for suspicious activities for fraud prevention.
Supports VIP program management for high-value players.
Enables assignment of personal managers for VIP and important players.
Advanced player segmentation features available for targeted marketing.
Fully functional loyalty points system for player rewards.
Allows creation of personalized bonuses based on player profile and behavior.
Supports referral systems for player acquisition.
Provides affiliate program management via Affilka integration.
Integrates with popular CRM systems for customer management.
Email marketing tools integrated within platform capabilities.
SMS notification support for marketing and account alerts.
Supports push notifications for player engagement.
Includes complaint and support management system within back office.
Supports live chat with customer support.
Multi-level support system is implemented for operators.
Customer support and platform available in multiple languages.
Provides a knowledge base for self-service support.
Supports video verification for player identity checks.
Allows account blocking for compliance or security reasons.
Supports temporary account freezing options.
Password recovery system is implemented for users.
Fully compliant with GDPR regulations for user data protection.
Supports user right to data deletion under GDPR.
Allows users to export their data in compliance with regulations.
Integrates fiat payments, cryptocurrencies, e-wallets, and bank transfers.
Supports bank transfers for deposits and withdrawals.
Strong cryptocurrency payment support including BTC, ETH, and altcoins.
Supports various e-wallets for fast payment processing.
Includes mobile payment options.
Supports prepaid card payments where applicable.
Enables instant deposits for player convenience.
Scheduled deposits are supported depending on payment method.
Supports fast withdrawal processing capabilities.
Provides automated withdrawal processing to speed up payouts.
Supports configurable deposit and withdrawal limits for players.
Multi-currency support including fiat and cryptocurrencies.
Real-time automatic currency conversion supported.
Supports simultaneous operations in fiat and cryptocurrency.
No explicit public confirmation of DeFi protocol integration.
No specific information on crypto staking support.
No public information on escrow systems for large transactions.
No explicit mention of multi-signature support for crypto payments.
Implements anti-money laundering (AML) systems as part of compliance.
Performs automatic transaction screening for fraud prevention.
Supports sanctions lists integration for compliance.
Includes suspicious activity reporting as required by regulations.
Provides tax accounting features as part of operator back office.
Supports automatic report generation.
Integrates with relevant tax systems depending on jurisdiction.
Supports transaction fee accounting.
Provides payment reconciliation tools.
Includes chargeback handling support in payment modules.
Advanced fraud detection systems integrated into payment processing.
Supports 3D Secure authentication for card payments.
Includes credit risk assessment tools for safer transactions.
No confirmed support for installment payments.
No public confirmation of buy-now-pay-later service integration.
Supports corporate banking functionalities for B2B clients.
Enables automatic refund processing.
Holds industry-standard security certificates including SSL/TLS.
No explicit public disclosure of ISO 27001 certification.
PCI DSS certification support for secure payment processing.
Fully supports GDPR compliance for data security.
Holds certification under various gambling regulatory commissions.
Supports eCOGRA certification for fair and responsible gaming.
Games and software undergo GLI testing for fairness and compliance.
Supports iTech Labs certification for game and platform testing.
Conducts regular security audits to maintain platform integrity.
Supports penetration testing for vulnerability assessment.
No public information on bug bounty program availability.
Applies data encryption at rest to protect stored information.
Uses data encryption in transit for secure communications.
Employs end-to-end encryption for sensitive data.
Includes key management systems for cryptographic security.
No explicit confirmation of hardware security module (HSM) support.
Integrates intrusion detection systems.
Provides DDoS attack protection for service continuity.
Employs firewall and web application firewall (WAF) protections.
Implements rate limiting to prevent abuse and attacks.
Continuous security monitoring to detect threats.
Supports Security Information and Event Management (SIEM) system integration.
Enables automatic incident alerts for security events.
Has incident response procedures to handle security breaches.
Backup and disaster recovery systems in place for business continuity.
Supports geographic redundancy with multiple data center locations.
Provides Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees as part of SLAs.
Business continuity planning is integral to operations.
Comprehensive access control systems managing user permissions.
Supports role-based access control for secure administration.
Maintains detailed audit trails of all platform actions.
Includes built-in analytical tools for player behavior and operations.
Supports real-time analytics for dynamic decision-making.
Provides operator dashboards with insights into casino performance.
Enables custom reporting features for operational and compliance needs.
Supports automatic report generation.
Allows scheduled report generation and delivery.
Supports export of data in multiple formats including CSV, XLS, and XML.
Provides data mining tools for deep operational insights.
Employs predictive analytics to enhance player retention and revenue.
Incorporates machine learning techniques in analytics for pattern detection.
Comprehensive player behavior analytics support.
Enables cohort analysis for segment-based marketing and retention.
Supports lifetime value calculations for players.
Provides churn prediction tools to reduce player attrition.
Offers revenue optimization tools integrated within marketing and bonus systems.
Technical support available via multiple channels including email, phone, and chat.
Provides 24/7 technical support for critical issues.
Multi-level technical support system to address varying client needs.
Supports remote diagnostics to resolve issues efficiently.
On-site support typically available upon request for major clients.
Uses ticketing systems to manage and track support requests.
Service Level Agreements (SLAs) with guaranteed uptime and response times.
Priority support available for high-tier clients.
Provides dedicated account and support managers for key clients.
Offers migration assistance to onboard new clients to the platform smoothly.
