Testronic is a global outsource partner specializing in award-winning Quality Assurance (QA), localization, and player support services for game developers and publishers, with over 25 years of experience ensuring high-quality gameplay experiences across platforms.
QA testing service provider and software testing specialist.
Testronic’s primary purpose is to provide comprehensive game QA services, including functionality, compatibility, localization, compliance, and live operations testing, targeting game developers and publishers globally to ensure the highest product quality.
Testronic's services primarily support the video game industry rather than specific gambling verticals like online casino or sportsbook; however, their QA expertise extends to various gaming platforms, ensuring compliance and quality delivery.
Testronic operates a B2B business model, offering outsourced QA and testing solutions to game developers, publishers, and digital media companies worldwide.
Testronic’s unique features include a highly adaptive team structure tailored to client workflows, elite industry expertise with nearly 1,500 testers, extensive international device test beds, and a longstanding reputation for quality with ISO 27001 certification.
Testronic
Founded in 1998.
Registered primarily in the United Kingdom and Poland.
Offices in London (UK), Warsaw (Poland), New Orleans (USA), Burbank (USA), Lisbon (Portugal), Bucharest (Romania), Belgrade (Serbia), Manila (Philippines), and Bangkok (Thailand).
Over 25 years in the market.
Approximately 1,500 employees, mainly QA and localization specialists.
Supports multiple languages, including English and major global languages, due to extensive localization QA services.
Provides in-territory and regional localization testing and support, including pop-up offices for geographic-specific projects, ensuring culturally accurate and regionally compliant products.
Dedicated to delivering flawless gaming experiences through rigorous quality assurance and localization, safeguarding consumer experience and aligning closely with partner development processes.
Privately owned company.
Recipient of the 2023 TIGA Award for Best QA & Localization Provider and ISO 27001 certification for information security.
Member of TIGA (The Independent Game Developers' Association) and engaged with various professional industry groups focused on game quality and compliance.
Started in 1998; expanded globally with multiple offices; launched platform testing services for streaming and app services; opened new QA facilities in Asia, including Manila and Bangkok; grew team to over 1,500 professionals.
No publicly available information regarding IPO or investment attraction plans.
Offers customized partner programs designed to integrate with client development environments, including pilot testing and managed QA teams aligned to project needs.
Not applicable specifically; however, compliance QA processes typically include verification of adherence to responsible gaming regulations when applicable.
Adopts best practices in environmental impact reduction consistent with corporate social responsibility standards; specific certifications not publicly detailed.
Provides on-the-job training for QA testers and ongoing skill development to maintain high service standards; also offers certifications within QA and localization.
Focuses on expanding platform testing, enhancing automation and AI integration in QA, increasing geographic footprint, and adapting to emerging gaming technologies including cloud gaming.
Active expansion in Asia-Pacific with new offices in Manila and Bangkok; continues growth initiatives in North America and Europe.
Maintains dedicated R&D for evolving QA methodologies, testing automation, and integration of new tech trends such as live ops and platform-specific requirements.
Incorporates automation, cloud testing, AI-assisted QA, platform-specific compliance, and extensive real-device testing in development strategy.
Collaborates with game developers including startups by providing scalable QA services tailored to unique project demands, although no formal startup accelerator program publicly stated.
Holds a significant share in the outsourced game QA market globally, especially recognized among top-tier game publishers for comprehensive QA services.
Competitors include Keywords Studios, VMC, Lionbridge, and other global game testing and localization providers.
Deep industry experience with 25+ years, global footprint with regional testing, adaptive client-centric workflows, ISO-certified security, and comprehensive QA service breadth.
Operational primarily across North America, Europe, and Asia-Pacific regions.
Mid to large-size game developers and publishers seeking outsourced QA, localization, and certification services.
No specific information on white-label testing solutions; typically delivers branded QA services aligned with client development pipelines.
Pricing typically based on project scope, volume, platform complexity, and service customization; generally a customized B2B engagement model.
Leverages industry partnerships, reputation, awards, and presence at major industry events to attract global clients, focusing on quality and service reliability.
Operates through direct global client engagements; no reseller or distributor network typical for service providers.
Does not offer games but provides QA on thousands of game titles across multiple platforms as part of service delivery.
Supports all game types including console, PC, mobile, VR, and cloud-based games for QA and compliance testing.
Primarily focuses on video game QA; live dealer casino testing not explicitly mentioned as core service.
Provides QA and localization services for VR and AR games as part of their testing portfolio.
Supports QA for game titles with multiplayer and competitive modes; no direct tournament hosting function.
Not applicable as Testronic does not develop or operate games.
Provides testing support for multiplayer game functionality and compatibility.
Supports testing of player communication features as part of gameplay QA.
Not relevant; focused on software QA, not game hosting or management.
Not applicable to QA services.
Tests achievement and rewards systems as part of game feature functionality QA.
Validates gamification elements like badges, levels, and experience systems during QA.
Tests interface personalization features as part of UI/UX functionality testing.
Validates different game speed settings where applicable in QA processes.
Tests auto-play features on slots and other appropriate game types.
QA tests inclusion and functionality of game history features.
Supports testing of replay and dispute resolution functions where relevant.
Tests functionality related to multiple currency support in games.
Validates real-time currency conversion features in game QA.
Tests blockchain and cryptocurrency features if integrated into games.
Supports QA testing for games with blockchain components.
Supports QA for games on PC, consoles (PlayStation, Xbox), mobile OS, cloud platforms, and emerging VR/AR platforms.
Provides testing services for cloud-based games and apps.
Not publicly detailed; likely supports containerized environments as part of cloud and platform testing.
Not directly relevant for QA services but tests database interactions at functional level.
QA covers microservices architecture in games where applicable.
Supports testing of API integrations including RESTful endpoints as part of functionality QA.
Tests REST API connectivity and performance within games and apps.
General support for API testing; specific GraphQL testing information not detailed.
Supports testing of JSON, XML, and other common data exchange formats.
Tests real-time update mechanisms and live ops features.
Covers standard protocols including HTTP/S, WebSocket, TCP/IP for online games.
Tests WebSocket communication in online multiplayer and real-time games.
Assesses network/bandwidth impact on game performance in QA.
Tests data caching mechanisms for performance optimization.
Validates CDN integration for content delivery optimization.
Tests load balancing impacts on online multiplayer and cloud services.
Supports QA of auto-scaling infrastructure in cloud gaming environments.
QA validates integration with game monitoring and telemetry systems.
Tests logging frameworks as part of backend functional testing.
Tests built-in analytics and telemetry features.
Supports QA of A/B testing features in game client and backend.
Provides sandbox environment testing setups to isolate test conditions.
Tests backward compatibility and API versioning robustness.
Supports common QA and bug tracking tools integration; also provides dashboards for client visibility.
Supports testing for games developed in major languages such as C++, C#, Java, and scripting languages.
Implements automated test scripts alongside manual testing for optimized coverage.
Supports continuous integration and deployment pipelines through testing API integrations.
Supports testing scenarios related to blue-green deployment strategies.
Tests rollback functionalities where applicable in game updates.
Validates game performance monitoring tools and counters.
Supports QA for distributed tracing in cloud-native game architectures.
Tests integration and functionality of profiling tools within games.
Tests hot-swapping capabilities in games if implemented.
Tests on a wide variety of hardware from low-end to high-end PCs, consoles, mobiles, and VR devices.
Validates multi-tenant game architectures if implemented in services.
Tests scalability to support thousands to millions of concurrent users depending on project scope.
QA supports horizontally scalable architectures especially for online multiplayer and cloud games.
Evaluates game latency under different network conditions and load scenarios.
Supports testing across geographic regions including in-territory testing for localization accuracy.
Validates disaster recovery and failover mechanisms in game backend systems.
Tests algorithms for fairness in games where applicable but primarily relevant to gambling software.
Supports QA on custom game titles as per client requirements.
Does not offer gaming white-label solutions; focuses on QA services.
Tests promotional and bonus tools integrated within games.
Validates seasonal content releases and updates in games.
Tests game update mechanisms aimed at zero downtime deployment.
Not primarily involved; typically gaming studios manage RTP settings.
Not applicable as Testronic does not develop games.
Strong expertise in cross-platform functional and compatibility testing.
Tests UI/UX across varied screen sizes and resolutions.
Tests availability and functionality of offline modes in games.
Supports testing for games developed with Unity, Unreal Engine, and others.
Tests HTML5 games for functionality and compatibility.
Validates integration with third-party services and plugins.
Tests integration with content management systems related to games.
Tests payment gateway features where integrated in games or platforms.
Supports QA of CRM integrations for player management.
Tests integration with marketing automation tools.
Validates affiliate program integration where applicable.
Tests business intelligence tool integrations.
Supports compliance and regulatory reporting features testing.
Tests various user registration methods implemented in games or platforms.
Tests two-factor authentication integration for user security.
Tests KYC processes when integrated into gaming or gambling platforms.
Tests automated document verification integrations.
Supports testing of age verification systems.
Tests geolocation-based access restrictions.
Validates self-exclusion tools in compliance-focused gaming environments.
Tests deposit and betting limit enforcement if applicable.
Tests features for player cooling-off periods.
Assesses game behavior monitoring features.
Supports testing of suspicious activity alert systems.
Tests VIP program management features.
Validates personal manager functionalities for VIP players.
Tests player segmentation and targeting capabilities.
Supports loyalty point system testing.
Tests personalized bonus delivery systems.
Validates referral program integrations.
Supports affiliate program QA processes.
Comprehensive testing of CRM system integrations.
Tests email marketing tool integration and functionality.
Validates SMS notification systems.
Tests push notification delivery and triggers.
QA includes complaint and support ticketing system testing.
Tests live chat and customer support integration.
Validates multi-tier customer support workflows.
Supports multilingual platform and game QA.
Tests knowledge base and FAQ system functionality.
Supports QA of video verification systems.
Tests account blocking and restriction features.
Supports testing for temporary account freeze functionality.
QA covers password recovery flows.
Ensures testing adheres to GDPR compliance standards.
Validates data deletion request compliance.
Tests user data export functionalities.
Tests integration and security of multiple payment systems within platforms.
Validates bank transfer processes where integrated.
Supports testing of cryptocurrency payment integration.
Tests e-wallet payment methods.
Validates mobile payment gateway integrations.
Supports testing of prepaid card payment methods.
Tests instant deposit functionalities.
Validates scheduled deposit systems.
Supports testing fast withdrawal processes.
Tests automated withdrawal processing.
Ensures enforcement of deposit and withdrawal limits.
Supports multi-currency payment and accounting testing.
Tests automatic real-time currency conversion.
Supports simultaneous fiat and cryptocurrency payment testing.
Tests DeFi protocol integrations if applicable.
Validates cryptocurrency staking features testing.
Supports testing of escrow systems for large transactions.
Tests multi-signature support for crypto payments.
Ensures AML compliance system functionalities are tested.
Tests automatic transaction screening mechanisms.
Validates sanctions list and compliance integrations.
Supports suspicious activity reporting workflows.
Tests tax accounting system integration.
Automatic report generation is standard for QA deliverables.
Tests integration with tax regulation systems.
Supports testing of transaction fee accounting.
Tests payment reconciliation processes.
Validates chargeback handling mechanisms.
Tests fraud detection systems integrated with payments.
Supports testing of 3D Secure authentication.
Tests credit risk assessment functionalities.
Validates installment payment support.
Tests buy-now-pay-later (BNPL) services integration.
Supports corporate banking features testing for B2B.
Tests automatic refund system functionalities.
Holds ISO 27001 certification for information security.
Fully ISO 27001 certified ensuring rigorous information security management.
No direct PCI DSS certification publicly stated; standard for payment processing would be client responsibility.
Fully supports GDPR compliance including data privacy and security controls.
No direct gambling commission certifications public; QA adherence to compliance guidelines is standard.
Not publicly certified by eCOGRA; typically QA service providers themselves do not hold this certification.
Does not directly provide GLI game testing certifications.
Not directly affiliated with iTech Labs certification testing.
Regular internal and external security audits are conducted to maintain standards.
Supports penetration testing in partnership with security teams to ensure safeguarding of systems.
Does not publicly operate a bug bounty program.
Uses strong encryption for data at rest consistent with ISO 27001.
Employs encryption for data in transit, including TLS protocols.
Provides end-to-end encryption where applicable for data security.
Implements professional key management systems aligned with security standards.
No public information on hardware security module (HSM) usage.
Uses intrusion detection systems to monitor and respond to threats.
Has DDoS protection measures in place for infrastructure.
Employs firewalls and web application firewalls (WAF) for security.
Implements rate limiting to protect APIs and services.
Continuous security monitoring with alerts and response teams.
Supports integration with Security Information and Event Management (SIEM) systems.
Automated alerting for security and operational incidents.
Established incident response procedures for rapid mitigation.
Maintains robust backup and disaster recovery systems to ensure business continuity.
Data and service geographic redundancy implemented to reduce risk.
Provides recovery time and point objective (RTO/RPO) guarantees per client contracts.
Has formal business continuity plans aligned with industry best practices.
Strict access control systems with role-based access management.
Role-based access control (RBAC) implemented for data and system security.
Maintains comprehensive audit trails for all actions and processes.
Provides built-in analytics and reporting tools for QA projects.
Supports real-time analytics for performance and issue monitoring.
Offers operator dashboards for project status and bug tracking.
Allows generation of custom reports based on client needs.
Automatic report generation is standard for QA deliverables.
Supports scheduled reporting for stakeholders.
Data export supported in multiple formats including CSV, JSON, XML.
Data mining in context of QA defect trends and coverage analysis.
Uses basic predictive analytics to anticipate defect patterns.
Incorporating machine learning techniques for test optimization under development.
Supports analysis of gameplay data for functionality QA.
Supports cohort analysis in game performance and player metrics testing.
Not directly involved in LTV calculations; client responsibility.
Not part of core QA services but can assist in related data validation.
Limited involvement; primarily ensures game stability and compliance.
Provides client support via email, phone, and project management tools.
Offers 24/7 support coverage for critical client projects.
Multi-tiered support system based on client needs.
Supports remote diagnostics and issue resolution.
Provides onsite QA testing capabilities in key regions as needed.
Utilizes ticketing systems for bug tracking and issue management.
Service-level agreements (SLA) in place to ensure quality and response times.
Priority support available for critical clients.
Assigns dedicated project and client managers for close coordination.
Offers migration and transition support for QA integration into client pipelines.
