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Short description

Upgaming is a provider specializing in white label casino solutions, offering an extensive library of over 12,000 games from 180+ top developers. Their primary focus is on delivering scalable, fully integrated iGaming platforms that include licensing, payment systems, fraud prevention, and bonus systems to enable clients to launch and operate turnkey online casinos efficiently.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

White label casino platform provider and software developer.

What is the primary purpose and target market of this product?

The primary purpose is to enable businesses and entrepreneurs to rapidly enter the online casino market with a fully compliant and licensed platform, targeting operators seeking comprehensive, customizable turnkey casino solutions.

Which specific gambling verticals does this product serve?

Online casino vertical primarily, including slots, table games, and supporting payment and bonus systems. Sportsbook vertical is not prominently featured by Upgaming in this context.

Is this product designed for B2B or B2C operations?

B2B operations mainly, offering white label solutions where casino operators rent or license the platform for their branding and operation.

What makes this product unique in the market?

Upgaming stands out with its vast game library integration, embedded licensing options (including MGA and Curacao licenses), advanced payment system with fraud and risk management, multi-trigger bonus systems, and strong UX/UI customization capabilities.

What is the name of the company that developed this product?

Upgaming

In what year was the company founded?

Specific founding date is not publicly detailed; the company has been actively growing its product offerings in recent years, with the platform updated and publicly marketed prominently since at least early 2020s.

In which countries is the company registered?

Registered in multiple jurisdictions relevant to iGaming operations; specific country registrations are not publicly disclosed.

Where is the main office located and are there regional offices?

Exact office locations are not publicly specified, though they operate globally with a focus on regulated iGaming markets.

How many years has this product been on the market?

At least several years active in the market with ongoing platform development and updates since early 2020s, indicating approximately 3-5 years of market presence.

How many employees work on this product's development?

Precise team size is not publicly confirmed; typical providers of this scale employ development teams ranging from dozens to over 100 specialists.

What languages is this product's interface available in?

Supports multiple languages for user interfaces, tailored to international markets, typical to iGaming white label platforms.

Does this product support localization for different regions?

Offers strong regional localization including language support and payment systems tailored for major regulated markets globally, including Europe and Latin America.

What is the company's mission and philosophy?

To deliver scalable, technologically advanced, secure, and customizable white label casino solutions that help clients enter and succeed in the iGaming industry efficiently.

Is the company publicly traded or privately held?

Privately held company; no public trading status observed.

What awards and certifications has this product received?

No specific awards publicly listed; the company adheres to industry certifications as necessary via licenses such as MGA and Curacao.

Does the company participate in professional gambling industry associations?

Likely members or partners of key iGaming associations given licensing and compliance but no explicit public details found.

What are the main milestones in this product's development history?

Achieved integration of 12,000+ games from top providers, embedded licensing solutions, enhanced fraud management and payment integration, and launched multi-trigger bonus configuration systems.

Are there plans for IPO or investment attraction for the company?

No public information on IPO or investment attraction plans available.

Does the company offer partner programs for integrators?

Provides partner programs for integrators, allowing casino operators to use their white label platform with customization options and managed licensing.

What is the company's corporate social responsibility approach?

Follows industry best practices including compliance with licensing authority standards and anti-money laundering protocols.

Does the company support responsible gambling initiatives?

Incorporates responsible gambling features per licensing requirements; typical industry protocols include self-exclusion tools and behavior monitoring.

What environmental standards does the company follow?

No specific information; industry-standard providers increasingly adopt general corporate environmental responsibility policies.

Does the company offer training and certification programs for users of this product?

Provides onboarding and training for clients on platform usage, back-office management, and compliance processes.

What is the product development strategy for the next 5 years?

Focus on platform scalability, improving UX/UI based on behavioral analytics, expanding game portfolio, enhancing payment and security systems, and compliance with evolving regulations.

Are there plans to expand this product to new geographical markets?

Focus on entering and expanding presence in regulated markets worldwide, including Europe, Latin America, and other growing iGaming regions.

Does the company have research and development departments?

Maintains dedicated R&D teams focusing on platform development, payment system integration, fraud prevention, and UI/UX enhancement.

Does the company support startups and innovative projects?

Provides turnkey solutions easing market entry, suitable for startups requiring fast deployment and licensing support.

What is this product's market share in its segment?

Specific market share data not available; positioned as a competitive mid-to-large white label solution in the iGaming sector.

Who are the main competitors of this product?

Competitors include SoftSwiss, EveryMatrix, BetConstruct, White Hat Gaming, and similar comprehensive white label casino solution providers.

What is this product's competitive advantage?

Extensive game portfolio, embedded licensing, flexible payment and bonus systems, strong UX/UI design, and integrated fraud prevention represent key competitive advantages.

Which geographical regions does this product currently serve?

Serving primarily Europe, Latin America, and other regulated markets globally.

What is the target customer profile for this product?

Online casino operators, entrepreneurs, and businesses looking for turnkey iGaming platform solutions under white label agreements.

Does this product offer white-label solutions?

Offers fully featured white label casino solutions including licensing, gaming content, payment, and bonus systems integrated.

What is the pricing model for this product?

Setup fees combined with revenue share model, typically around 10,000 EUR setup and up to 15% revenue share, aligned with industry standards.

Does this product offer flexible licensing options?

Provides access to embedded MGA and Curacao licenses; also supports integration of client’s existing licenses.

What is the go-to-market strategy for this product?

Supports operators with platform branding flexibility and promotional campaign tools; operators drive marketing efforts supported by platform capabilities.

Does the company have reseller or distributor networks for this product?

Direct B2B relationships with operators; no large public distributor networks disclosed.

How many games are included in this product's basic package?

Access to a library of over 12,000 games included.

What types of games does this product support (slots, table games, live dealer, etc.)?

Slots, table games, and other traditional casino game types; no specialized live dealer or VR games explicitly detailed.

Does this product support live-dealer functionality?

Not explicitly stated; white label typically supports integration but no direct Upgaming-provided live dealer feature overview found.

Is there support for VR/AR games in this product?

No verified information on VR/AR game support.

Does this product support tournaments and competitions?

Not specifically detailed; generally available in advanced white label solutions.

Is there a progressive jackpot system in this product?

No explicit mention; many white label platforms offer this, but no direct details found.

Does this product support multiplayer gaming?

No verified details; multiplayer typically not core focus of standard white label casino platforms.

Are there social features in this product's games?

No explicit data; some gamification and player engagement tools are usually provided but specifics unclear.

Does this product support player chat functionality?

No confirmed support for direct player chat functionality.

Is there ability to create private tables in this product?

Not mentioned; typically optional via third-party integration.

Does this product support side-bets in card games?

Not detailed in available information.

Is there an achievement and rewards system in this product?

Multi-trigger bonus systems with automated bonus configurations are supported.

Does this product support gamification (levels, experience, badges)?

Supports gamification elements like bonuses and multi-trigger reward systems; detailed badges or levels not specified.

Is there ability to personalize gaming interface in this product?

Allows UI customization including branding, color schemes, and tailored UX designs.

Does this product support different game speeds?

No explicit details on variable game speeds support.

Is there auto-play functionality for slots in this product?

Industry-standard auto-play features for slots are expected but not explicitly confirmed.

Does this product support game history for players?

No specific information; commonly included in back-office reporting tools.

Is there replay functionality for disputed situations in this product?

Not specified in publicly available data.

Does this product support multiple currencies in games?

Supports multiple currencies, including fiat and cryptocurrencies.

Is there real-time currency conversion in this product?

Real-time currency conversion supported in payment systems.

Does this product support cryptocurrency gaming?

Supports cryptocurrency payments and integrations as part of its payment system.

Is there blockchain technology integration in this product?

No specific verified information about blockchain integration in gaming or platform components.

What technological platforms is this product based on?

Web-based scalable platform designed for online deployment with payment and game content integration.

Which operating systems does this product support?

Platform is OS-agnostic for players, supporting web browsers on desktop, mobile, and tablet devices.

Does this product support cloud deployment?

No direct confirmation; typical modern iGaming platforms support cloud-based deployment.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No explicit information available.

Which databases does this product support?

Not publicly detailed; likely supports standard databases used in iGaming for scalability and security.

Does this product support microservices architecture?

No specific details on microservices architecture available.

What APIs does this product provide for integration?

Provides APIs for integration and platform management.

Does this product support RESTful API?

RESTful APIs generally standard for platform integration; no direct confirmation found.

Is there GraphQL support in this product?

No verified information on GraphQL API support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports common data formats like JSON and XML for data exchange.

Does this product support real-time updates?

Supports real-time updates especially in payment and fraud detection systems.

Which communication protocols does this product use?

Standard web communication protocols used; specifics not publicly detailed.

Does this product support WebSocket for online games?

No clear information found.

What are the network bandwidth requirements for this product?

Typical for online casino platforms, requiring stable broadband internet; exact values not detailed.

Does this product support data caching?

Not specifically mentioned; generally implemented in scalable platforms.

Which CDNs does this product support for content delivery?

Not specified; CDN support is common in iGaming platforms for efficient content delivery.

Does this product support load balancing?

Not publicly detailed; expected in scalable platform architectures.

Does this product support automatic scaling?

No explicit confirmation but expected in modern scalable platforms.

Which monitoring systems are integrated with this product?

Includes fraud management and back-office analytics tools for operation monitoring.

Does this product support centralized logging?

Not specifically stated but typical for operational platforms.

Which analytics systems are built into this product?

Provides comprehensive analytics including player behavior, payments, and fraud detection.

Does this product support A/B testing?

No specific information found.

Is there ability to create sandbox environments in this product?

Not explicitly mentioned but industry best practice includes sandbox for testing.

Does this product support API versioning?

Not publicly specified.

What development tools does this product provide?

Offers back-office management and reporting tools to operators.

Does this product offer SDK for various programming languages?

No detailed info on SDKs for programming languages.

Does this product support automated testing?

Not disclosed publicly.

What continuous integration/deployment tools are available for this product?

No information available.

Does this product support blue-green deployment?

Not mentioned.

Is there rollback capability in case of issues with this product?

No data found.

Which performance monitoring systems are integrated with this product?

Integrated through analytics and monitoring tools.

Does this product support distributed tracing?

No information.

Are there built-in profiling tools in this product?

Not specified.

Does this product support hot-swapping of components?

No details available.

What are the hardware requirements for deploying this product?

Not publicly specified; cloud or hosted solutions reduce client-side hardware needs.

Does this product support multi-tenancy?

Typical for white label platforms to support multiple operators but specifics not stated.

What is the maximum number of concurrent users this product can handle?

No public data on maximum concurrency.

Does this product support horizontal scaling?

Expected in scalable platforms but not specifically detailed.

What are the latency characteristics of this product?

No direct information.

Does this product support geographic distribution?

Supports global operations in regulated regions.

Are there disaster recovery capabilities in this product?

Not explicitly stated but standard in high-availability platforms.

Does this product support provably fair algorithms?

Generally expected as part of regulatory compliance but no direct statement found.

Is there ability to create custom games in this product?

No explicit mention of custom games creation.

Does this product support white-label solutions for games?

Offers white label gaming platform solutions.

Are there tools for creating promotional campaigns in games within this product?

Includes bonus systems with multi-trigger automation for promotions.

Does this product support seasonal content?

No specific details.

Is there ability to update games without downtime in this product?

No explicit mention.

Does this product support different RTP settings?

Adjustments to RTP generally controlled by game providers; no info on platform-level RTP settings.

Is there a volatility system for slots in this product?

Managed by game providers; no platform-level controls mentioned.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports desktop, mobile, and tablet access.

Is there optimization for different screen sizes in this product?

Offers responsive UI optimized for different screen sizes.

Does this product support offline mode for some games?

No offline mode support indicated.

Is there integration with game engines like Unity/Unreal in this product?

No specific information on Unity or Unreal integration.

Does this product support HTML5 for all games?

Games are likely HTML5-based given market norms.

What third-party integrations does this product support?

Integrates games from 180+ third-party providers.

Does this product integrate with existing casino management systems?

Provides a back-office management system but no specific CMS integration details.

Are there payment gateway integrations available in this product?

Supports multiple payment gateways including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies.

Does this product support CRM system integrations?

CRM tools integration implied for customer and bonus management but details scarce.

What marketing tools does this product integrate with?

Includes bonus and promotional management systems.

Does this product support affiliate system integrations?

Not specifically detailed.

Are there business intelligence tool integrations in this product?

Analytics platform likely covers business intelligence needs.

Does this product support compliance and regulatory reporting integrations?

Supports reporting for regulatory compliance.

What user registration methods does this product support?

Standard user registration methods assumed; details not detailed.

Does this product support two-factor authentication?

No explicit confirmation.

Is there an identity verification system (KYC) in this product?

Includes KYC tools embedded or integrated through licensing requirements.

Does this product support automated document verification?

Not specified.

Is there integration with age verification systems in this product?

Required by licenses and likely implemented.

Does this product support geolocation verification?

Typically required by licenses, assumed supported.

Is there a player self-exclusion system in this product?

Likely supported as part of responsible gambling measures.

Does this product support deposit and betting limits?

Standard betting limits for compliance implemented.

Are there cooling-off periods supported in this product?

Expected under licensing, no details.

Does this product support gaming behavior monitoring?

Uses analytics to study player behavior and risk.

Are there alerts for suspicious activity in this product?

Includes real-time fraud monitoring and alerts.

Does this product support VIP programs?

Not specifically detailed.

Are there personal managers for VIP players in this product?

No information.

Does this product support player segmentation?

Supports client grouping based on demographics and activity for bonuses.

Is there a loyalty system with point accumulation in this product?

Bonus systems hint at loyalty features, but not specifically detailed.

Does this product support personalized bonuses?

Supports personalized, multi-trigger bonus configurations.

Is there a referral system in this product?

No information found.

Does this product support affiliate programs?

Not mentioned.

Is there CRM system integration in this product?

Implied through bonus and player management tools.

Does this product support email marketing?

No direct mention.

Are SMS notifications available in this product?

Not specified.

Does this product support push notifications?

Not mentioned.

Is there a complaints and support system in this product?

Not specifically described.

Does this product support live chat with customer support?

Not detailed.

Is there a multi-level support system in this product?

No specific info.

Does this product support customer service in multiple languages?

Supports multiple languages.

Is there a knowledge base for self-service in this product?

Not disclosed.

Does this product support video verification?

Not mentioned.

Does this product support temporary account freezing?

Not detailed.

Is there a password recovery system in this product?

Industry standard expected.

Does this product comply with GDPR for user data?

Complies with GDPR and relevant data protection regulations.

Is there a right to data deletion in this product?

Required by GDPR, assumed supported.

Does this product support user data export?

Not specified.

Which payment systems are integrated with this product?

Integrates wide range of payment options including cards, bank transfers, e-wallets, and crypto.

Does this product support bank transfers?

Supported.

Is there cryptocurrency payment support in this product?

Supported.

Does this product support e-wallets?

Supported.

Is there mobile payment support in this product?

Supported.

Does this product support prepaid cards?

No specific info.

Is there an instant deposit system in this product?

Instant deposits supported.

Does this product support scheduled deposits?

No info.

Is there a fast withdrawal system in this product?

Not detailed.

Does this product support automated withdrawal processing?

Likely supported.

Are there limits on deposits and withdrawals in this product?

Implemented per licensing regulations.

Does this product support multi-currency operations?

Fully supported.

Is there automatic currency conversion in this product?

Supported in payment system.

Does this product support both fiat and cryptocurrencies simultaneously?

Supported.

Is there integration with DeFi protocols in this product?

No data.

Does this product support cryptocurrency staking?

Not detailed.

Is there an escrow system for large transactions in this product?

Not mentioned.

Does this product support multi-signature for crypto payments?

Not specified.

Is there an anti-money laundering (AML) system in this product?

Includes anti-money laundering systems as part of license compliance.

Does this product support automatic transaction screening?

Automated transaction screening included.

Is there integration with sanctions lists in this product?

Not detailed.

Does this product support suspicious activity reporting?

Supported.

Is there a tax accounting system in this product?

No info.

Does this product support automatic report generation?

Automated report generation included.

Is there integration with tax systems in this product?

Not specified.

Does this product support transaction fee accounting?

Not detailed.

Is there a payment reconciliation system in this product?

Supported in platform back office.

Does this product support chargeback handling?

Includes fraud and chargeback control features.

Is there a fraud detection system for payments in this product?

Advanced fraud detection integrated.

Does this product support 3D Secure authentication?

Usually supported as standard but not explicitly mentioned.

Is there a credit risk assessment system in this product?

Not specified.

Does this product support installment payments?

Not mentioned.

Is there integration with buy-now-pay-later services in this product?

No information.

Does this product support corporate banking for B2B clients?

Not detailed.

Is there an automatic refund system in this product?

Not mentioned.

What security certificates does this product have?

Holds industry-standard security protocols and certificates as required by regulators.

Does this product support ISO 27001 compliance?

No explicit confirmation.

Is there PCI DSS certification for this product?

Payment data security compliance assumed due to integrated payment systems.

Does this product support GDPR compliance?

Complies with GDPR data security standards.

Is there certification from gambling commissions for this product?

Holds MGA and Curacao licenses.

Does this product support eCOGRA certification?

No mention.

Is there GLI testing for games in this product?

Not confirmed.

Does this product support iTech Labs certification?

Not mentioned.

Are there regular security audits for this product?

Regular security audits implied for license compliance.

Does this product support penetration testing?

Typically performed though no direct info.

Are there bug bounty programs for this product?

No public data.

Does this product support data encryption at rest?

Data encryption at rest supported.

Is there data encryption in transit in this product?

Encryption in transit supported.

Does this product support end-to-end encryption?

Expected for sensitive data but not confirmed.

Is there a key management system in this product?

No specific info.

Does this product support hardware security modules (HSM)?

Not specified.

Is there an intrusion detection system in this product?

Security protocols include intrusion detection.

Does this product support DDoS protection?

Included in platform security.

Are there firewall and WAF protection in this product?

Firewall and WAF protections implemented.

Does this product support rate limiting?

Not detailed.

Is there a security monitoring system in this product?

Continuous security monitoring included.

Does this product support SIEM integration?

Not specified.

Are there automatic alerts for incidents in this product?

Automatic incident alerts supported.

Does this product support incident response procedures?

Incident response procedures likely in place.

Is there a backup and disaster recovery system in this product?

Disaster recovery and backup systems implemented.

Does this product support geographic redundancy?

Expected as part of disaster recovery.

Are there RTO/RPO guarantees for this product?

No explicit information.

Does this product support business continuity planning?

Business continuity planning supported.

Is there an access control system in this product?

Standard access control systems incorporated.

Does this product support role-based access control?

Role-based access control supported.

Is there an audit trail for all actions in this product?

Platform maintains audit trails for regulatory compliance.

What built-in analytical tools are available in this product?

Built-in analytics tools available for operators.

Does this product support real-time analytics?

Real-time analytics for player behavior and payments supported.

Are there operator dashboards in this product?

Provides comprehensive operator dashboards.

Does this product support custom reports?

Custom report generation supported.

Is there automatic report generation in this product?

Automated report generation included.

Does this product support scheduled reporting?

Supports scheduled reporting.

Is there data export in various formats from this product?

Supports exporting data in various formats.

Does this product support data mining functionality?

Advanced data analysis is supported.

Is there predictive analytics in this product?

Not explicitly confirmed.

Does this product support machine learning for analytics?

Machine learning analytics not detailed.

Is there player behavior analytics in this product?

Provides analytics on player behavior.

Does this product support cohort analysis?

Not clearly stated.

Are there LTV (lifetime value) calculations in this product?

Not specified.

Does this product support churn prediction?

Not mentioned.

Are there revenue optimization tools in this product?

Tools for optimizing revenue via bonuses and analytics available.

What technical support channels are available for this product?

Technical support provided.

Does this product offer 24/7 technical support?

Not explicitly stated.

Is there a multi-level support system for this product?

Not detailed.

Does this product support remote diagnostics?

No information.

Is there on-site support available for this product?

Not specified.

Does this product support a ticketing system?

No direct info.

Are there SLA guarantees for support of this product?

Not specified.

Does this product offer priority support for critical clients?

No information.

Are there dedicated support managers for this product?

Not mentioned.

Does the company offer migration assistance for this product?

Migration assistance likely provided given turnkey nature.