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Wavestore is a UK-based developer specializing in advanced Video Management Software (VMS) designed for scalable, secure, and open-platform digital video recording and surveillance solutions. Their primary focus is delivering intelligent video management systems integrating AI-powered analytics for security and operational efficiency across various sectors.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Software developer and platform provider specializing in Video Management Software (VMS).

What is the primary purpose and target market of this product?

Wavestore's main purpose is to provide intelligent and scalable video management solutions aimed at enhancing security, loss prevention, and operational efficiency primarily for security integrators, enterprises, and large-scale end-users.

Which specific gambling verticals does this product serve?

Wavestore VMS is not specifically designed for gambling verticals but broadly serves sectors requiring sophisticated surveillance and fraud prevention, such as retail, transportation, airports, and distribution centers.

Is this product designed for B2B or B2C operations?

Wavestore operates primarily on a B2B model, providing its VMS software and hardware solutions to system integrators, security professionals, and enterprises worldwide.

What makes this product unique in the market?

Wavestore features a fully open-platform VMS that integrates seamlessly with thousands of third-party devices, offers AI-powered analytics, zero base license costs to scale affordably, advanced cybersecurity with up to 4096-bit video encryption, and easy-to-use yet powerful interfaces.

What is the name of the company that developed this product?

Wavestore

In what year was the company founded?

Wavestore was founded in 2003.

In which countries is the company registered?

Wavestore is registered in the United Kingdom.

Where is the main office located and are there regional offices?

The primary office is located in the United Kingdom, with global distribution and system integrator partners supporting international presence.

How many years has this product been on the market?

Wavestore has been operating in the market for over 20 years since its establishment in 2003.

How many employees work on this product's development?

The exact development team size is not publicly disclosed; companies of similar scale typically maintain dedicated teams ranging from several dozen to over a hundred engineers and specialists.

What languages is this product's interface available in?

Wavestore VMS interfaces are available primarily in English, with possible regional language support depending on partner integrations and deployment regions.

Does this product support localization for different regions?

The platform supports regional localization capabilities through flexible configuration and third-party integrations but does not have specific proprietary multilingual versions.

What is the company's mission and philosophy?

Wavestore’s mission is to provide innovative, scalable, and secure video management solutions that empower businesses to enhance security and operational efficiencies while minimizing complexity.

Is the company publicly traded or privately held?

Wavestore is a privately owned company.

What awards and certifications has this product received?

Wavestore has received industry recognition for innovation in video management software and maintains multiple certifications relevant to IT security standards, including cybersecurity measures aligned with industry best practices.

Does the company participate in professional gambling industry associations?

Wavestore participates in professional security and surveillance industry associations, including technology partner programs with major third-party device manufacturers and integration bodies.

What are the main milestones in this product's development history?

Key milestones include launching the open-platform VMS in 2003, introduction of major VMS updates focusing on cybersecurity and AI analytics, expansion into multi-sector usage, and regular releases such as version 6.42 enhancing firmware automation and third-party integrations.

Are there plans for IPO or investment attraction for the company?

There are no public announcements or verified data regarding Wavestore’s plans for an IPO or investment attraction.

Does the company offer partner programs for integrators?

Wavestore offers partner programs for system integrators and distributors worldwide to enable deployment, customization, and support of its VMS solutions.

What is the company's corporate social responsibility approach?

Wavestore supports corporate social responsibility through adherence to ethical business practices, promoting security and safety improvements in communities and workplaces served by its solutions.

Does the company support responsible gambling initiatives?

Not applicable as Wavestore VMS is not specifically linked to gambling industries but supports security measures that could indirectly benefit regulated environments.

What environmental standards does the company follow?

Wavestore complies with relevant environmental regulations applicable to electronic and software products and promotes efficient use of resources in its hardware offerings.

Does the company offer training and certification programs for users of this product?

Wavestore provides training and technical support programs for system integrators and users to ensure proficient deployment and operation of their VMS systems.

What is the product development strategy for the next 5 years?

The development strategy focuses on enhancing AI analytics, improving cybersecurity features, automating maintenance workflows, and expanding third-party system integration capabilities to maintain cutting-edge video management technologies.

Are there plans to expand this product to new geographical markets?

Wavestore aims to expand its geographical footprint by reinforcing international partnerships and entering new regional markets where advanced video management and security systems demand is growing.

Does the company have research and development departments?

The company maintains research and development departments focused on software engineering, cybersecurity, AI analytics, and hardware integration to continuously innovate its product offerings.

Does the company support startups and innovative projects?

No specific public information is available on startup support; generally, companies in this sector collaborate with technology partners and integrators rather than directly supporting startups.

What is this product's market share in its segment?

Wavestore holds a significant niche position in the video management software market, particularly in Europe and select global regions, competing strongly with other VMS providers based on open platform and security focus.

Who are the main competitors of this product?

Primary competitors include Milestone Systems, Genetec, Avigilon, and Exacq Technologies, which also provide advanced video management and surveillance software solutions.

What is this product's competitive advantage?

Wavestore’s competitive edge lies in its open-platform flexibility, advanced AI analytics, strong cybersecurity measures, scalable pricing model without base license fees, and ease of integration with diverse third-party hardware.

Which geographical regions does this product currently serve?

Wavestore currently serves the UK, Europe, and international markets via distribution and system integrator partners.

What is the target customer profile for this product?

The typical customers are security professionals, system integrators, enterprises, retail chains, transport hubs, and organizations needing scalable, secure video surveillance and analytics.

Does this product offer white-label solutions?

There is no public indication that Wavestore offers white-label solutions; their model focuses on branded software delivered through authorized partners.

What is the pricing model for this product?

Wavestore’s pricing model includes no base license fees, allowing scalable expansion with flexible packages tailored to the size and complexity of the surveillance system.

Does this product offer flexible licensing options?

The company provides flexible licensing options that accommodate varying numbers of camera channels and feature sets, allowing upgrades and modular additions.

What is the go-to-market strategy for this product?

Wavestore employs direct engagement with system integrators, participation in industry trade shows, case studies, partner networks, and digital marketing focused on demonstrating product features and security benefits.

Does the company have reseller or distributor networks for this product?

Products are distributed globally through authorized system integrator partners and distributors specialized in security and surveillance solutions.

How many games are included in this product's basic package?

Not applicable as Wavestore does not provide gaming content.

What types of games does this product support (slots, table games, live dealer, etc.)?

Not applicable.

Does this product support live-dealer functionality?

Not applicable.

Is there support for VR/AR games in this product?

Not applicable.

Does this product support tournaments and competitions?

Not applicable.

Is there a progressive jackpot system in this product?

Not applicable.

Does this product support multiplayer gaming?

Not applicable.

Are there social features in this product's games?

Not applicable.

Does this product support player chat functionality?

Not applicable.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

The VMS interface allows user configuration for layout, device control, and alert preferences, facilitating operational efficiency.

Does this product support different game speeds?

Not applicable.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

The VMS provides event and alarm logs with playback capabilities for video footage to support incident investigation.

Is there replay functionality for disputed situations in this product?

Supports replay functionalities critical for security event reviews and dispute resolution.

Does this product support multiple currencies in games?

Not applicable.

Is there real-time currency conversion in this product?

Not applicable.

Does this product support cryptocurrency gaming?

Not applicable.

Is there blockchain technology integration in this product?

No public data suggesting blockchain technology integration.

What technological platforms is this product based on?

Based on Linux operating system for secure and stable video management, supporting open standard protocols such as ONVIF.

Which operating systems does this product support?

Wavestore VMS operates on ultra-secure Linux OS with client software compatible with Windows.

Does this product support cloud deployment?

Offers integration capabilities with cloud services for storage and analytics but primarily focused on on-premises deployment.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No public information on Docker or Kubernetes support.

Which databases does this product support?

Utilizes embedded databases for metadata and event storage related to video management but specific database technologies are not widely detailed.

Does this product support microservices architecture?

No public information about microservices architecture usage.

What APIs does this product provide for integration?

Provides SDKs and APIs for integration with third-party systems, including access control and alarm systems.

Does this product support RESTful API?

Supports RESTful APIs for integration and control of the VMS.

Is there GraphQL support in this product?

No public data confirming GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports common data formats for video and metadata exchange, including JSON and XML for integrations.

Does this product support real-time updates?

Provides real-time video streaming and alert updates for live monitoring.

Which communication protocols does this product use?

Uses open standards such as ONVIF Profiles S, M, T, and G for communication with cameras and peripherals.

Does this product support WebSocket for online games?

Likely supports WebSocket or similar protocols for live video and system event transmissions but no explicit public mention.

What are the network bandwidth requirements for this product?

Bandwidth depends on the number and resolution of cameras; system diagnostics tools help optimize network usage.

Does this product support data caching?

Implements caching strategies for smooth video playback and reduced latency.

Which CDNs does this product support for content delivery?

No specific CDN utilization since video is primarily managed on local or private network deployments.

Does this product support load balancing?

Supports load balancing across servers in enterprise-scale deployments to maintain system performance.

Does this product support automatic scaling?

No public information on automated scaling; scaling is managed through license and hardware addition.

Which monitoring systems are integrated with this product?

Includes built-in monitoring and diagnostic tools for performance and network health.

Does this product support centralized logging?

Supports centralized logs of events, alarms, and system actions for audit and troubleshooting.

Which analytics systems are built into this product?

Built-in analytics include AI-driven video content analysis to detect fraud, theft, unusual activities, and behavioral insights.

Does this product support A/B testing?

No public data on A/B testing capabilities embedded in the product.

Is there ability to create sandbox environments in this product?

No public indication of dedicated sandbox environments for testing.

Does this product support API versioning?

Offers versioning support for SDKs and APIs to ensure backward compatibility.

What development tools does this product provide?

Provides SDKs and integration tools for third-party developers and integrators.

Does this product offer SDK for various programming languages?

SDKs are available supporting languages common in security software development such as C++ and .NET.

Does this product support automated testing?

Employs automated testing internally to ensure software quality though specific public details are not provided.

What continuous integration/deployment tools are available for this product?

Uses continuous integration and deployment tools as per modern software development best practices, specifics not publicly detailed.

Does this product support blue-green deployment?

No explicit public information on blue-green deployment support.

Is there rollback capability in case of issues with this product?

Supports software update rollback to previous stable versions if issues occur.

Which performance monitoring systems are integrated with this product?

Integrated tools monitor system performance and resource utilization.

Does this product support distributed tracing?

No public data available.

Are there built-in profiling tools in this product?

Internal use of profiling tools for optimizing system performance is likely but not publicly detailed.

Does this product support hot-swapping of components?

Supports hot-swapping of storage components in hardware and seamless software updates minimizing downtime.

What are the hardware requirements for deploying this product?

Compatible with Wavestore’s own NVR and HVR servers designed for various scales, along with many third-party server hardware.

Does this product support multi-tenancy?

Supports multi-user environments with granular role-based access control.

What is the maximum number of concurrent users this product can handle?

Maximum concurrent users depend on system configuration and hardware; scalability features accommodate large user bases.

Does this product support horizontal scaling?

Supports horizontal scaling by adding servers and licenses to expand camera channel capacity.

What are the latency characteristics of this product?

Designed for low-latency video streaming and control, especially for PTZ cameras.

Does this product support geographic distribution?

Supports geographically distributed deployments managed centrally or via federated control.

Are there disaster recovery capabilities in this product?

Includes RAID configurations, backup options, and failover capabilities for disaster recovery.

Does this product support provably fair algorithms?

Not applicable.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Software updates are designed to minimize or eliminate downtime.

Does this product support different RTP settings?

Supports configurable recording and streaming settings impacting RTP for video management.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

The client software primarily supports Windows; mobile support for iOS and Android may be available via third-party or web clients.

Is there optimization for different screen sizes in this product?

Interfaces are designed to adapt to various screen sizes for monitoring stations.

Does this product support offline mode for some games?

Limited offline mode allowing local recording in absence of network connectivity.

Is there integration with game engines like Unity/Unreal in this product?

Not applicable.

Does this product support HTML5 for all games?

The web client supports HTML5 for live video viewing.

What third-party integrations does this product support?

Extensive integration with third-party cameras, access control systems, alarm systems, and analytics platforms.

Does this product integrate with existing casino management systems?

Supports integration with casino management systems when applied in relevant verticals through APIs.

Are there payment gateway integrations available in this product?

Not specifically applicable.

Does this product support CRM system integrations?

Can integrate with CRM systems through APIs in certain deployments.

What marketing tools does this product integrate with?

Not applicable directly.

Does this product support affiliate system integrations?

Not applicable.

Are there business intelligence tool integrations in this product?

Supports integration with business intelligence tools using data export and API capabilities.

Does this product support compliance and regulatory reporting integrations?

Provides audit logs and event reports supporting regulatory compliance requirements.

What user registration methods does this product support?

System authorization focuses on user authentication and access control; specific user registration is managed by integrators.

Does this product support two-factor authentication?

Supports strong authentication methods and password policies; explicit two-factor authentication support is not publicly detailed.

Is there an identity verification system (KYC) in this product?

Not applicable.

Does this product support automated document verification?

Not applicable.

Is there integration with age verification systems in this product?

Not applicable.

Does this product support geolocation verification?

Not applicable.

Is there a player self-exclusion system in this product?

Not applicable.

Does this product support deposit and betting limits?

Not applicable.

Are there cooling-off periods supported in this product?

Not applicable.

Does this product support gaming behavior monitoring?

Uses AI analytics to monitor and detect unusual behaviors and suspicious activities in video feeds.

Are there alerts for suspicious activity in this product?

Provides real-time alerts for suspicious activities based on customizable rules and AI analysis.

Does this product support VIP programs?

Not applicable.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Not applicable.

Is there a loyalty system with point accumulation in this product?

Not applicable.

Does this product support personalized bonuses?

Not applicable.

Is there a referral system in this product?

Not applicable.

Does this product support affiliate programs?

Not applicable.

Is there CRM system integration in this product?

Supports integration through APIs, enabling CRM data exchange in security operations contexts.

Does this product support email marketing?

Not applicable.

Are SMS notifications available in this product?

Supports alert and event notifications sent via email and possibly SMS through integrations.

Does this product support push notifications?

May support push notifications via integrated client applications or third-party systems.

Is there a complaints and support system in this product?

Not applicable.

Does this product support live chat with customer support?

Not applicable.

Is there a multi-level support system in this product?

Support is provided through multi-tier structures including direct support and partner channels.

Does this product support customer service in multiple languages?

Technical support is offered in English, with partner assistance potentially covering additional languages.

Is there a knowledge base for self-service in this product?

Provides a knowledge base and documentation portal for self-service support.

Does this product support video verification?

Video evidence features allow detailed verification of incidents and activities.

Does this product support temporary account freezing?

Not specifically indicated.

Is there a password recovery system in this product?

Supports secure password recovery protocols for system users.

Does this product comply with GDPR for user data?

Fully compliant with GDPR requirements concerning user data and video privacy.

Is there a right to data deletion in this product?

Supports compliance with data deletion requests as per GDPR and other privacy regulations.

Does this product support user data export?

Supports exporting of logs and metadata in common formats for audit and compliance purposes.

Which payment systems are integrated with this product?

Not applicable.

Does this product support bank transfers?

Not applicable.

Is there cryptocurrency payment support in this product?

Not applicable.

Does this product support e-wallets?

Not applicable.

Is there mobile payment support in this product?

Not applicable.

Does this product support prepaid cards?

Not applicable.

Is there an instant deposit system in this product?

Not applicable.

Does this product support scheduled deposits?

Not applicable.

Is there a fast withdrawal system in this product?

Not applicable.

Does this product support automated withdrawal processing?

Not applicable.

Are there limits on deposits and withdrawals in this product?

Not applicable.

Does this product support multi-currency operations?

Not applicable.

Is there automatic currency conversion in this product?

Not applicable.

Does this product support both fiat and cryptocurrencies simultaneously?

Not applicable.

Is there integration with DeFi protocols in this product?

Not applicable.

Does this product support cryptocurrency staking?

Not applicable.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Not applicable.

Does this product support automatic transaction screening?

Not applicable.

Is there integration with sanctions lists in this product?

Not applicable.

Does this product support suspicious activity reporting?

Provides functionality to report suspicious activities detected through video analytics to security teams.

Is there a tax accounting system in this product?

Not applicable.

Does this product support automatic report generation?

Supports automated scheduled reports based on user-defined parameters.

Is there integration with tax systems in this product?

Not applicable.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Not applicable.

Does this product support chargeback handling?

Not applicable.

Is there a fraud detection system for payments in this product?

Not applicable, but VMS capabilities support fraud prevention in physical environments via surveillance and analytics.

Does this product support 3D Secure authentication?

Not applicable.

Is there a credit risk assessment system in this product?

Not applicable.

Does this product support installment payments?

Not applicable.

Is there integration with buy-now-pay-later services in this product?

Not applicable.

Does this product support corporate banking for B2B clients?

Not applicable.

Is there an automatic refund system in this product?

Not applicable.

What security certificates does this product have?

Uses strong security certificates including SSL/TLS for secure communication.

Does this product support ISO 27001 compliance?

No explicit public claim of ISO 27001 certification.

Is there PCI DSS certification for this product?

Not applicable.

Does this product support GDPR compliance?

Fully supports GDPR data protection and security requirements.

Is there certification from gambling commissions for this product?

Not applicable.

Does this product support eCOGRA certification?

Not applicable.

Is there GLI testing for games in this product?

Not applicable.

Does this product support iTech Labs certification?

Not applicable.

Are there regular security audits for this product?

Undergoes regular independent security audits and vulnerability assessments.

Does this product support penetration testing?

Employs third-party penetration testing to identify and fix security weaknesses.

Are there bug bounty programs for this product?

No public information about a bug bounty program.

Does this product support data encryption at rest?

Supports encryption of stored video data at rest with up to 4096-bit encryption.

Is there data encryption in transit in this product?

Encrypts data in transit using SSL/TLS protocols.

Does this product support end-to-end encryption?

Provides end-to-end encryption features to secure video streams and management data.

Is there a key management system in this product?

Implements robust key management protocols consistent with industry best practices.

Does this product support hardware security modules (HSM)?

No explicit mention of hardware security module (HSM) support.

Is there an intrusion detection system in this product?

Features intrusion detection mechanisms through software monitoring and alerting.

Does this product support DDoS protection?

Indirectly protected via network security infrastructure; specific proprietary DDoS protection is not detailed.

Are there firewall and WAF protection in this product?

VMS includes pre-configured firewall protections and supports integration with external WAF solutions.

Does this product support rate limiting?

Implements rate limiting on client connections to prevent abuse.

Is there a security monitoring system in this product?

Integrated security monitoring within software combined with external SIEM integration support.

Does this product support SIEM integration?

Supports integration with SIEM systems for centralized security event management.

Are there automatic alerts for incidents in this product?

Automatic alerts for security incidents configurable within the software platform.

Does this product support incident response procedures?

Supports incident response workflows through event and alarm management capabilities.

Is there a backup and disaster recovery system in this product?

Features comprehensive backup, RAID storage systems, and disaster recovery options.

Does this product support geographic redundancy?

Supports geographic redundancy for distributed systems with failover capabilities.

Are there RTO/RPO guarantees for this product?

Provides designed recovery time objectives (RTO) and recovery point objectives (RPO) in enterprise configurations.

Does this product support business continuity planning?

Business continuity is supported through robust hardware options, backup systems, and security policies.

Is there an access control system in this product?

Provides advanced access control mechanisms with role-based permissions.

Does this product support role-based access control?

Supports granular role-based access control protecting system users and administrators.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails of system activities, user actions, and alerts.

What built-in analytical tools are available in this product?

Built-in video analytics include facial recognition, object detection, and behavioral analysis.

Does this product support real-time analytics?

Supports real-time video analytics and alerting.

Are there operator dashboards in this product?

Provides customizable operator dashboards for monitoring and system control.

Does this product support custom reports?

Enables the creation of custom event and activity reports.

Is there automatic report generation in this product?

Supports automated scheduled reports based on user-defined parameters.

Does this product support scheduled reporting?

Offers capabilities for scheduled delivery of reports.

Is there data export in various formats from this product?

Supports exporting data and reports in multiple formats such as CSV, PDF, JSON, and XML.

Does this product support data mining functionality?

Includes metadata search tools facilitating data mining for investigative purposes.

Is there predictive analytics in this product?

Employs AI-based predictive analytics to anticipate security risks and events.

Does this product support machine learning for analytics?

Integrates machine learning techniques for enhanced analytics performance.

Is there player behavior analytics in this product?

Applies behavioral analytics in security contexts to detect anomalous actions.

Does this product support cohort analysis?

Not applicable.

Are there LTV (lifetime value) calculations in this product?

Not applicable.

Does this product support churn prediction?

Not applicable.

Are there revenue optimization tools in this product?

Not applicable.

What technical support channels are available for this product?

Offers email, phone, and partner-based support channels.

Does this product offer 24/7 technical support?

Provides 24/7 support coverage for critical issues through regional partners.

Is there a multi-level support system for this product?

Multi-tiered support structure to address various client needs.

Does this product support remote diagnostics?

Supports remote diagnostics and troubleshooting tools.

Is there on-site support available for this product?

Available via partners and service agreements.

Does this product support a ticketing system?

Utilizes ticketing systems for issue tracking and resolution.

Are there SLA guarantees for support of this product?

Service level agreements with guaranteed response times are provided to key clients.

Does this product offer priority support for critical clients?

Priority support options available for enterprise and critical customers.

Are there dedicated support managers for this product?

Dedicated account and technical managers assigned to major clients.

Does the company offer migration assistance for this product?

Offers migration assistance and consulting for system upgrades or platform transitions.