Buusti Kasino offers customer support primarily through a live chat feature available 24/7 for real-time assistance and via email at [email protected] where detailed queries can be sent and answered within 24 hours.
Customers can contact Buusti Kasino via 24/7 live chat and email support.
https://www.buustikasino.com
Buusti Kasino was launched in 2021.
Buusti Kasino holds a gaming license issued by the Government of Curacao.
The casino is operated by White Star BV, with headquarters likely in Curacao, reflecting typical licensed casino operations.
The casino is licensed under the jurisdiction of the Government of Curacao.
Yes, there is a live chat on the website which operates 24/7 with response times typically within minutes, providing immediate support.
Buusti Kasino does not prominently feature a direct contact form; support is accessed via live chat or email after navigating through the FAQ sections.
No specific VIP support email is publicly listed; general support email is used for all inquiries.
Complaints can be submitted through the general support email [email protected].
No dedicated finance department email is provided publicly; financial queries are handled via general support.
No separate security service email is available; security issues are typically reported through general customer support.
No public customer support phone number is offered by Buusti Kasino.
No dedicated VIP phone line is publicly available.
No separate complaint phone line exists; complaints are handled via email.
Technical support is available 24/7 primarily through live chat and email.
Financial inquiries are managed through general customer support via email.
Security concerns are addressed by contacting customer support via email or live chat.
No official Telegram support account is publicly listed.
No official WhatsApp support account is available.
No official Viber support account is provided.
No WeChat support account is available for Buusti Kasino.
No verified official Facebook page URL is publicly available.
No official Instagram account URL is publicly listed.
No official Twitter or X account URL is known.
No official LinkedIn company page URL is publicly provided.
No official YouTube channel URL is publicly available.
No official Telegram channel is listed.
No official Discord server information is available.
Video call support is not offered by Buusti Kasino.
There is no explicit mention of a ticketing or helpdesk system beyond email and live chat support.
Buusti Kasino does not have a dedicated mobile app but the mobile website includes live chat support functionality.
There is no information publicly about push notification support.
SMS support is not available.
Callback services are not provided.
No official forums or community platforms are associated with Buusti Kasino.
There is no dedicated mobile app for support; support is accessed via mobile website.
Zoom or Teams video consultations are not offered.
Support is available 24/7, including weekends and holidays.
Support operates continuously 24 hours a day, 7 days a week.
Customer service supports Finnish and English primarily, with some support in Estonian.
Support primarily serves players from Finland and other Scandinavian countries.
Yes, customers can access live chat and send support emails without registration.
Document upload via chat is not confirmed; usually documents are sent via email attachments.
https://www.buustikasino.com/privacy-policy
https://www.buustikasino.com/terms-and-conditions
Use the password recovery option provided on the website to reset your password via linked email or bank authentication.
Contact customer support via live chat or email for assistance in restoring access, providing any required verification.
Accounts may be blocked due to suspicious activity, security concerns, breach of terms, or verification issues.
Profile changes are typically done through the account settings on the website or by contacting support for assistance.
Immediately contact customer support to secure the account and change all access credentials.
No specific information is available; generally contact support or check account security settings for 2FA options.
Possible SMS delivery issues may be due to carrier problems, incorrect phone number, or blocking by phone settings.
Contact customer support to request account closure and deletion in accordance with privacy regulations.
Verify credentials, try password reset, clear browser cache, or contact support for help.
Typically available in account security settings; if not, request details from customer support.
Verification ensures compliance with KYC, anti-money laundering, and responsible gambling regulations.
Common documents include government-issued ID, proof of address, and proof of payment method.
Verification processing can take from a few hours up to 24-48 hours depending on volume.
Resubmit clear, valid documents as per the provided guidelines and contact support for clarification.
Upload via secure links provided by support or email documents to the support team.
Additional checks may be triggered by large transactions, suspicious activity, or account changes.
Most casinos, including Buusti Kasino, prohibit multiple accounts per player to prevent abuse.
Report suspicious activity immediately via live chat or email to the support or security team.
Contact support providing identity verification to update your registered email.
Update phone number in account settings or request support assistance.
Restrictions may be due to verification pending, security holds, or responsible gambling measures.
Deposit limits can be set through account responsible gambling settings or by contacting support.
Self-exclusion is a responsible gambling tool to block access temporarily or permanently; activate via support.
Request account freeze or temporary suspension by contacting customer support.
Immediately inform customer support and secure your account credentials.
Deposits may fail due to payment issues, verification holds, or connection errors; check details or support.
Withdrawals are typically processed instantly or within a few hours, depending on the method.
Buusti Kasino generally does not charge fees on transactions; bank or payment provider fees may apply.
Reasons include verification issues, account restrictions, or suspected fraud.
Available methods include bank transfers, e-wallets, and cryptocurrency, exact providers vary.
Minimum deposits usually start around €20; maximums depend on method and casino policy.
Typically €20.
Varies; often up to several thousand euros per transaction.
Contact support immediately to attempt cancellation if withdrawal is pending.
Delays may be due to verification, payment provider processing times, or security checks.
Usually withdrawals must be made to the original deposit method; contact support for exceptions.
Contact support with transaction details to resolve processing issues.
Use account transaction history or contact support for updates.
Blocks occur due to suspicious activity, regulatory compliance, or incomplete verification.
Additional proof of identity, source of funds, and sometimes bank statements are required.
Yes, daily, weekly, and monthly withdrawal limits apply; for example, €5,000 daily limit.
Refunds are typically processed back through the original payment method after review.
Retry payment or contact support for resolution assistance.
Usually not after request; contact support promptly for exceptions.
To comply with anti-money laundering laws and verify legitimacy of winnings.
Request statements via customer support or download from account transaction history.
Contact support promptly with transaction details to investigate and resolve.
Primarily euros (EUR).
Currency conversions are handled by payment providers; casino may not provide direct conversions.
Deposits and withdrawals may be available via cryptocurrencies processed instantly through supported wallets.
Contact support with error details to get assistance.
Contact support immediately to request reversal of mistaken deposits.
Could be due to internet issues, browser compatibility, or site maintenance; try reloading or support.
Refresh the game, clear cache, or contact support if problem persists.
Report issues via live chat or email with screenshots and detailed description.
Contact support immediately to investigate and restore winnings if applicable.
Check device sound settings, browser permissions, or reload game.
Clear browser cache, close background apps, or try another device.
Possible round or server error; contact support with bet details.
Results can be verified in game history or by contacting support.
Refresh the browser, clear cache, or report to support.
Restrictions may be due to jurisdiction, licensing, or maintenance.
Clear browser cache and cookies via browser settings.
Ensure browser is updated, clear cache, or use supported device.
Contact support with bonus and account details to resolve.
Read the bonus terms in promotions section or ask support.
Could be due to wagering, participation rules, or delays; contact support.
Join via the promotions tab and follow specific participation rules.
Verify code validity, restrictions, or contact support for help.
Could be maintenance, regional restrictions, or connectivity issues.
Check internet speed, browser compatibility, or contact support.
Report immediately via live chat or email with description and screenshots.
Check internet, clear cache, try different browser or device.
Use updated browsers like Chrome, Firefox, or Edge; clear cache if needed.
Most games use HTML5; no Flash update needed.
Clear cache, check internet connection or try another device.
Contact support through live chat or email for game-related issues.
