You can contact Harrah's Casino support primarily via phone, email, or live chat on their website. Phone support is available daily, and email queries are typically answered within 72 hours. Live chat is offered during set hours for quicker assistance.
Phone, email, live chat, and contact form on the website.
https://www.harrahscasino.com
Harrah's Las Vegas casino originally opened on February 1, 1972. The online casino service in New Jersey operates under current licenses following state legalization.
Harrahs Casino operates under gaming licenses issued by relevant authorities such as the New Jersey Division of Gaming Enforcement for online operations, and state gaming boards for physical casinos.
2100 Pacific Ave, Atlantic City, New Jersey, 08401, United States.
New Jersey Division of Gaming Enforcement for online casino operations; various state jurisdictions for physical properties, including Nevada and Pennsylvania.
Live chat is available daily from 11 a.m. to 12 a.m. EST, not 24/7. Response times during open hours are typically under one minute.
Yes, a contact form is available on the HarrahsCasino.com website under the contact or support section.
No specific VIP support email publicly available; VIP support is typically handled through dedicated account managers or personalized contact.
No separate publicly listed finance email; inquiries generally routed through general support.
No distinct public email listed; security concerns reported via general support contacts.
1-855-218-6230 (toll-free for New Jersey online casino support)
No publicly available dedicated VIP phone line.
No separate complaint phone line publicly listed; complaints accepted via email.
Technical support is provided through email, live chat (11 a.m. to 12 a.m. EST), and phone during business hours.
Financial inquiries handled through general support contact email and phone; no dedicated public contact.
Security-related issues are addressed via general customer support channels.
No verified official Telegram support account found.
No verified official WhatsApp support number found.
No verified official Viber support account found.
No verified official WeChat support account found.
https://www.facebook.com/HarrahsCasino
https://www.instagram.com/harrahscasino/
https://twitter.com/harrahs
https://www.linkedin.com/company/harrah's-casino/
https://www.youtube.com/user/Harrahs
No official Telegram channel found.
No official Discord server found.
No specific video call support available.
The casino uses an email and contact form system that functions as a ticket system for tracking customer support issues.
Yes, HarrahsCasino.com offers a mobile app with integrated support chat functionality.
Push notifications are available in the mobile app for communications.
SMS support is not publicly indicated as a standard contact method.
Callback services are not explicitly mentioned; customers typically contact via phone or chat directly.
No official forums; player communities may exist on third-party platforms.
Yes, support chat is accessible within the HarrahsCasino mobile app.
No information or indication that Zoom or Teams consultations are offered.
Support is available daily from 8 a.m. to 12 a.m. EST, covering weekends and holidays.
Phone support daily 8 a.m. to 12 a.m. EST; live chat daily 11 a.m. to 12 a.m. EST.
English is the primary supported language.
Support primarily serves players located within licensed jurisdictions such as New Jersey for online play, and regional land-based casinos.
Generally, support inquiries require the provision of account details but initial contact can be made without registration.
Document upload via live chat is not standard; documents typically sent via secure email or account portal.
https://www.harrahscasino.com/policies/privacy
https://www.harrahscasino.com/policies/terms
Use the "Forgot Password" link on the login page to reset via email verification.
Contact customer support via email or phone to verify identity and review the account status for lifting restrictions.
Common reasons include security concerns, verification issues, regulatory compliance, or suspicious activity.
Profile updates are made via the user account settings on the website or mobile app; support can assist if issues arise.
Immediately contact customer support to secure the account, change passwords, and review recent activity.
If available, 2FA setup is done via account security settings with authentication apps or SMS codes.
Troubleshoot by verifying phone number correctness, signal reception, and carrier restrictions with support.
Account closure requests must be submitted to customer support and may require identity verification.
Verify login credentials, reset password if needed, check for account restrictions, contact support if issues persist.
Some casinos provide login history in account security settings; otherwise, request support assistance.
Verification (KYC) is required by law to prevent fraud, ensure player identity, and comply with gambling regulations.
Typically a government-issued ID (passport, driver's license), proof of address (utility bill), and sometimes proof of payment method.
Verification processing generally takes from a few hours up to 72 hours.
Resubmit clearer or additional documents according to instructions provided by support.
Upload via secure account portal or email as instructed by customer support.
Triggered by large transactions, unusual activity, or regulatory requirements.
Most casinos prohibit multiple accounts per player to prevent abuse and comply with regulations.
Contact customer support immediately with details of suspicious behavior or transactions.
Contact support with identity verification to update email and regain access to the account.
Update phone number through account settings or contact customer support for assistance.
Limitations may be due to verification pending, regulatory restrictions, or account status issues.
Deposit limits can be set in account responsible gaming settings for daily, weekly, or monthly amounts.
Self-exclusion is a responsible gaming tool to block access for a set period; activated via account settings or support.
Contact customer support or use responsible gaming options for temporary account freezes.
Report immediately to customer support with full details for investigation.
Possible reasons include payment method issues, account holds, or insufficient funds; contact support to diagnose.
Withdrawals typically process within 24-72 hours, depending on the method and verification status.
Transaction fees vary by payment method and casino policy; many deposits are fee-free while some withdrawals may incur fees.
Common reasons include incomplete verification, account restrictions, or regulatory compliance checks.
Common methods include credit/debit cards, e-wallets, bank transfers, and prepaid cards—specifics vary by region.
Limits depend on payment method and jurisdiction; general minimums start around $10-$20, maximums can vary widely.
Typically around $10.
Varies; can range from a few thousand dollars to higher limits set by casino and regulatory bodies.
Contact support immediately after the request to see if cancellation is possible before processing.
Delays may be due to verification, banking processing times, or high volume periods.
Withdrawals are usually required to go back to the original deposit method for security reasons.
Contact support with transaction details for investigation and resolution.
Use account transaction history or contact support for detailed status.
Blocks can result from security concerns, verification issues, or regulatory flags.
Additional KYC documents like proof of income or source of funds may be required.
Yes, set by casino policy and regulatory requirements.
Refunds depend on the casino's policies and payment processor rules; contact support to initiate.
Report to support with payment details for troubleshooting and alternative options.
Typically not; withdrawals must be made to the deposit method for security compliance.
Required to comply with anti-money laundering laws and verify legality of funds.
Request from customer support or download from account portal.
Contact support promptly with payment details to investigate and release funds.
Primarily USD; other currencies depend on location and casino offerings.
Currency conversion may be applied for non-USD payments based on payment processor terms.
If accepted, crypto payments involve wallet transfers and may have specific deposit/withdrawal protocols.
Report to support with error details for investigation.
Contact support immediately to address and return incorrect deposits.
Game loading issues can be caused by internet connection, browser compatibility, or server status; clear cache or try again.
Refresh the game or log out/in; report persistent crashes to technical support.
Use support channels with detailed description and screenshots if possible.
Report immediately to support for investigation and potential reimbursement.
Check device volume, browser settings, and game audio settings; restart if needed.
Clear cache, close other apps, check internet speed, or switch devices.
Check game rules, connection stability, and account status; report issues to support.
Use game history or request support assistance.
Refresh or restart; contact support if issue persists.
Game restrictions due to location, licensing, or technical issues.
Use browser or device settings to clear cache and cookies.
Check app updates, device compatibility, or reinstall app.
Contact support with bonus details and account info.
Check bonus terms on website or account promotions section.
Points may take time to apply or require wagering; contact support if delayed.
Register through the casino promotions page or app as per instructions.
Verify code validity and terms; contact support for help.
May be due to licensing restrictions or technical outages.
Check internet speed and device compatibility; contact support for unresolved issues.
Use support email, chat, or phone with detailed problem descriptions.
Check internet connection or try different browsers/devices; clear cache.
Use recommended browsers and keep them updated; disable conflicting plugins.
Follow official vendor instructions; note many casinos have moved away from Flash.
Clear cache, close background apps, or try another device/network.
Contact support via chat, email, or phone with game-specific details.
