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eCOGRA is an independent, internationally recognized online casino testing laboratory focused on certifying and auditing online gambling software and platforms to ensure fairness, player protection, and regulatory compliance. It provides testing, certification, and monitoring services to operators and software providers worldwide.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Testing laboratory, certification body, and compliance auditor specialized in online gambling software and systems.

What is the primary purpose and target market of this product?

To provide independent verification, testing, and certification services ensuring that online gambling software and platforms operate fairly, securely, and in compliance with regulatory requirements, protecting players and operators.

Which specific gambling verticals does this product serve?

Mainly online casinos, including slots, table games, live dealer platforms, and software compliance in regulated online gambling markets.

Is this product designed for B2B or B2C operations?

B2B focused, delivering certification, testing, and compliance services to online casino operators, software developers, and regulatory authorities.

What makes this product unique in the market?

Pioneering ISO-accredited testing laboratory in online gambling, recognized globally with accreditations under multiple ISO/IEC standards. Offers trusted certifications such as the Safe and Fair Seal, with a global regulatory footprint spanning 47+ jurisdictions.

What is the name of the company that developed this product?

eCOGRA Limited

In what year was the company founded?

2003

In which countries is the company registered?

Registered in the United Kingdom

Where is the main office located and are there regional offices?

Headquarters in London, UK, with regulatory accreditation presence globally (over 47 jurisdictions), but no multiple office details public.

How many years has this product been on the market?

Over 20 years in operation since 2003.

How many employees work on this product's development?

Between 51 and 200 employees, including IT auditors, compliance specialists, and regulatory experts.

What languages is this product's interface available in?

Services and documentation available in multiple languages, supporting at least 13 languages to cater to international markets.

Does this product support localization for different regions?

Offers tailored certification and compliance services aligned with regulatory requirements of over 45 jurisdictions worldwide.

What is the company's mission and philosophy?

To ensure the highest standards of player protection, fairness, and responsible gambling through independent and trusted certification and auditing services worldwide.

Is the company publicly traded or privately held?

Privately held company.

What awards and certifications has this product received?

Multiple ISO/IEC accreditations including ISO/IEC 17025:2017, 17021-1:2015, 17020:2012, and 17065:2012, the first online gambling testing lab to achieve these.

Does the company participate in professional gambling industry associations?

Recognized and approved by numerous gambling regulators globally, participating actively in regulatory and industry standard development forums.

What are the main milestones in this product's development history?

Founded as the first independent online gambling testing lab in 2003, first to attain multiple ISO accreditations, expanded to certification across 47+ jurisdictions, and continuously evolved testing methodologies aligned with regulatory changes.

Are there plans for IPO or investment attraction for the company?

No publicly available information regarding IPO or investment plans.

Does the company offer partner programs for integrators?

Provides partner programs with dedicated client relationship managers aiding software providers and operators in certification and compliance integration.

What is the company's corporate social responsibility approach?

Strong commitment to ethical business practices, player protection, fairness, and responsible gambling adherence.

Does the company support responsible gambling initiatives?

Supports initiatives including player protection protocols, self-exclusion programs, and age verification under its Generally Accepted Practices (eGAP).

What environmental standards does the company follow?

No specific published information available; industry bodies typically maintain responsible environmental awareness but do not regulate this aspect directly.

Does the company offer training and certification programs for users of this product?

Offers compliance guidance and support to clients but does not publicly provide formal user training or certification programs.

What is the product development strategy for the next 5 years?

Focus on expanding certification scopes and methodologies to adapt to evolving regulatory frameworks, cybersecurity, and technology trends in the online gambling industry.

Are there plans to expand this product to new geographical markets?

Active expansion in emerging regulated markets globally, including North America, Europe, and Asia-Pacific regions.

Does the company have research and development departments?

Maintains expert teams for continuous improvement in testing protocols, cybersecurity, regulatory compliance auditing, and software integrity evaluation.

Does the company support startups and innovative projects?

No direct support programs for startups; focuses on established software providers and operators seeking certification.

What is this product's market share in its segment?

Among the leading global online gambling certification bodies with extensive regulatory approvals and wide trust in industry.

Who are the main competitors of this product?

Gaming Laboratories International (GLI), iTech Labs, and similar internationally accredited testing and certification bodies.

What is this product's competitive advantage?

Longstanding industry reputation, comprehensive ISO accreditations, broad jurisdictional approvals, and stringent independent testing methodologies.

Which geographical regions does this product currently serve?

Provides services in 47+ regulated markets including Great Britain, Malta, Sweden, Ontario (Canada), New Jersey (USA), and more.

What is the target customer profile for this product?

Online casino operators, software developers, gaming platform providers, and gambling regulatory authorities.

Does this product offer white-label solutions?

Does not offer white-label gaming solutions; focuses exclusively on testing and certification.

What is the pricing model for this product?

Custom pricing based on scope of testing, certification complexity, and ongoing compliance auditing.

Does this product offer flexible licensing options?

Provides certification and auditing but is not a licensing authority; works alongside regulators to support licensing compliance.

What is the go-to-market strategy for this product?

Builds on credibility, global regulatory approvals, trusted certification seals, and strong client service for attracting market leaders.

Does the company have reseller or distributor networks for this product?

Direct engagement model with clients; no reseller or distributor network.

How many games are included in this product's basic package?

Does not develop or distribute games, only certifies third-party games and platforms.

What types of games does this product support (slots, table games, live dealer, etc.)?

Certifies slots, table games, RNG games, live dealer platforms presented by clients.

Does this product support live-dealer functionality?

Certifies live dealer software for RNG, fairness, and compliance.

Is there support for VR/AR games in this product?

No specific certification focusing on VR/AR games published; general testing applies to innovative game types.

Does this product support tournaments and competitions?

Does not provide tournament or competition services.

Is there a progressive jackpot system in this product?

Tests games featuring progressive jackpots for fairness and accuracy.

Does this product support multiplayer gaming?

Certifies multiplayer functionalities regarding fairness and security when applicable.

Are there social features in this product's games?

Evaluates social features within games for compliance but does not develop.

Does this product support player chat functionality?

Not directly supported; focus is on testing software compliance.

Is there ability to create private tables in this product?

Not applicable; eCOGRA does not provide gaming services.

Does this product support side-bets in card games?

Evaluates card games including side bets as part of testing.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Tests gamification components embedded in games for compliance and fairness.

Is there ability to personalize gaming interface in this product?

Tests UI features for accessibility and regulatory compliance.

Does this product support different game speeds?

Assesses performance and speed compliance of games under evaluation.

Is there auto-play functionality for slots in this product?

Tests auto-play functionality against fairness and responsible gambling standards.

Does this product support game history for players?

Certifies game history functionality ensuring transparency and player trust.

Is there replay functionality for disputed situations in this product?

Verifies replay and dispute-related functions meet regulatory requirements.

Does this product support multiple currencies in games?

Tests games supporting multiple currencies on platforms.

Is there real-time currency conversion in this product?

Assesses currency conversion mechanisms within game software.

Does this product support cryptocurrency gaming?

Provides audit and certification services relevant to cryptocurrency gaming environments.

Is there blockchain technology integration in this product?

No dedicated blockchain integration, but evaluates blockchain elements if included in software.

What technological platforms is this product based on?

Web-based and mobile platforms are primarily tested.

Which operating systems does this product support?

Supports testing across Windows, iOS, Android, macOS, and other mainstream OS.

Does this product support cloud deployment?

Tests gaming platforms deployed on cloud infrastructure for compliance and security.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with containerized environments when applicable during testing.

Which databases does this product support?

Evaluates database components within gaming software for security and integrity.

Does this product support microservices architecture?

Audits software architectures including microservices for compliance.

What APIs does this product provide for integration?

Verifies APIs within gaming platforms for functionality and security compliance.

Does this product support RESTful API?

Supports testing RESTful API-based platforms and services.

Is there GraphQL support in this product?

No specific data; likely tested if used in software.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports JSON, XML, and other standard data formats used in gaming communications.

Does this product support real-time updates?

Tests real-time update mechanisms of gaming software.

Which communication protocols does this product use?

Evaluates standard protocols such as HTTP, HTTPS, WebSockets used in gaming communication.

Does this product support WebSocket for online games?

Certifies WebSocket use in online gaming for reliable real-time data exchange.

What are the network bandwidth requirements for this product?

Analyzes network bandwidth necessities during performance testing.

Does this product support data caching?

Assesses caching strategies for performance consistency and fairness.

Which CDNs does this product support for content delivery?

Evaluates content delivery network (CDN) integration where applicable.

Does this product support load balancing?

Tests load balancing infrastructure for robust uptime and performance.

Does this product support automatic scaling?

Assesses auto-scaling processes for handling user loads.

Which monitoring systems are integrated with this product?

Reviews monitoring tools integrated in gaming platforms.

Does this product support centralized logging?

Evaluates logging systems for audit and security purposes.

Which analytics systems are built into this product?

Reviews analytics tools for operational and regulatory reporting.

Does this product support A/B testing?

Tests A/B testing mechanisms if embedded in software workflows.

Is there ability to create sandbox environments in this product?

Supports creation and use of sandbox environments for testing and certification.

Does this product support API versioning?

Confirms API versioning supports backward compatibility and integration stability.

What development tools does this product provide?

Provides guidelines; does not offer proprietary development tools.

Does this product offer SDK for various programming languages?

Does not provide SDKs; focuses on evaluation and certification.

Does this product support automated testing?

Employs automated testing alongside manual evaluation techniques.

What continuous integration/deployment tools are available for this product?

No public specifics on continuous integration/deployment tool usage.

Does this product support blue-green deployment?

No public data available.

Is there rollback capability in case of issues with this product?

Not applicable.

Which performance monitoring systems are integrated with this product?

Integrated within client evaluations for certification.

Does this product support distributed tracing?

No public data.

Are there built-in profiling tools in this product?

Not publicly disclosed.

Does this product support hot-swapping of components?

Not publicly disclosed.

What are the hardware requirements for deploying this product?

Not explicitly defined; clients provide deployment environments for testing.

Does this product support multi-tenancy?

Tests multi-tenant architectures in gaming platforms for compliance.

What is the maximum number of concurrent users this product can handle?

Assesses platforms’ capacity for concurrent users as part of performance certification.

Does this product support horizontal scaling?

Evaluates horizontal scaling ability in client systems.

What are the latency characteristics of this product?

Measures latency impact on gameplay performance and fairness.

Does this product support geographic distribution?

Supports certification of systems with geographically distributed infrastructures.

Are there disaster recovery capabilities in this product?

Audits disaster recovery planning and capabilities within client platforms.

Does this product support provably fair algorithms?

Certifies RNGs and provides testing for provably fair gaming algorithms where applicable.

Is there ability to create custom games in this product?

Does not develop but certifies custom games provided by clients.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Assesses promotional features embedded in gaming platforms.

Does this product support seasonal content?

Reviews seasonal content for compliance when included in software.

Is there ability to update games without downtime in this product?

Certifies platforms for update processes minimizing downtime.

Does this product support different RTP settings?

Verifies return-to-player (RTP) settings for accuracy and fairness.

Is there a volatility system for slots in this product?

Evaluates slot volatility settings during game math testing.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Tests cross-platform compatibility across desktop, mobile, and tablet.

Is there optimization for different screen sizes in this product?

Assesses UI responsive design and screen size optimization.

Does this product support offline mode for some games?

Primarily online focus; offline mode not applicable.

Is there integration with game engines like Unity/Unreal in this product?

Evaluates games built with Unity, Unreal, and similar engines during certification.

Does this product support HTML5 for all games?

Certifies HTML5 games ensuring compatibility and compliance.

What third-party integrations does this product support?

Assesses third-party integration security and compliance.

Does this product integrate with existing casino management systems?

Tests integration with casino management systems.

Are there payment gateway integrations available in this product?

Reviews payment gateway interfaces for security and reliability.

Does this product support CRM system integrations?

Assesses CRM system integrations within casino platforms.

What marketing tools does this product integrate with?

Evaluates marketing tools embedded in certified platforms.

Does this product support affiliate system integrations?

Reviews affiliate marketing system compliance.

Are there business intelligence tool integrations in this product?

Assesses business intelligence tools for analytics and reporting compliance.

Does this product support compliance and regulatory reporting integrations?

Tests regulatory and compliance reporting integration.

What user registration methods does this product support?

Certifies user registration workflows for compliance.

Does this product support two-factor authentication?

Tests two-factor authentication implementations in client systems.

Is there an identity verification system (KYC) in this product?

Certifies identity verification systems (KYC) to meet regulatory standards.

Does this product support automated document verification?

Evaluates automated document verification if included in client KYC systems.

Is there integration with age verification systems in this product?

Certifies age verification technologies to prevent underage gambling.

Does this product support geolocation verification?

Verifies geolocation systems for jurisdictional compliance.

Is there a player self-exclusion system in this product?

Verifies player self-exclusion mechanisms to promote responsible gambling.

Does this product support deposit and betting limits?

Tests enforcement of deposit and betting limits for player protection.

Are there cooling-off periods supported in this product?

Assesses support for mandatory cooling-off periods in gaming platforms.

Does this product support gaming behavior monitoring?

Certifies systems monitoring player behavior to detect problematic gambling.

Are there alerts for suspicious activity in this product?

Tests alerting mechanisms for suspicious or fraudulent activity.

Does this product support VIP programs?

Does not develop VIP programs but may audit compliance of client VIP offerings.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Tests segmentation features used for targeted marketing compliance.

Is there a loyalty system with point accumulation in this product?

Reviews integrated loyalty systems where present in platforms.

Does this product support personalized bonuses?

Assesses compliance and fairness of personalized bonus mechanisms.

Is there a referral system in this product?

Evaluates referral system features included in gaming platforms.

Does this product support affiliate programs?

Reviews affiliate program structures and compliance.

Is there CRM system integration in this product?

Certifies CRM integration security and functionality.

Does this product support email marketing?

Assesses compliance of email marketing integrations.

Are SMS notifications available in this product?

Reviews SMS notification tools for security and compliance.

Does this product support push notifications?

Tests push notification feature compliance.

Is there a complaints and support system in this product?

Evaluates complaint handling and resolution systems in client platforms.

Does this product support live chat with customer support?

Assesses live chat software used for player support.

Is there a multi-level support system in this product?

Reviews multi-tier support structures for customer service.

Does this product support customer service in multiple languages?

Certifies multilingual support in player-centric interfaces.

Is there a knowledge base for self-service in this product?

Tests availability of player self-service knowledge bases.

Does this product support video verification?

No specific data; typically included as part of KYC process verification.

Does this product support temporary account freezing?

Evaluates options for temporary account freezes.

Is there a password recovery system in this product?

Tests security and functionality of password recovery mechanisms.

Does this product comply with GDPR for user data?

Ensures certification includes compliance with GDPR and similar data privacy laws.

Is there a right to data deletion in this product?

Verifies implementation of users' right to data deletion.

Does this product support user data export?

Tests systems enabling user data export upon request.

Which payment systems are integrated with this product?

Audits integration of various payment systems for security and compliance.

Does this product support bank transfers?

Tests bank transfer payment methods integrated within client platforms.

Is there cryptocurrency payment support in this product?

Certifies support for cryptocurrency payments in client software.

Does this product support e-wallets?

Reviews integration of e-wallet payment options.

Is there mobile payment support in this product?

Tests mobile payment solutions and their compliance.

Does this product support prepaid cards?

Evaluates prepaid card payment methods.

Is there an instant deposit system in this product?

Certifies instant deposit functionality for reliability.

Does this product support scheduled deposits?

Tests scheduled deposit features if implemented.

Is there a fast withdrawal system in this product?

Assesses withdrawal processing speed and security.

Does this product support automated withdrawal processing?

Evaluates automated withdrawal workflows.

Are there limits on deposits and withdrawals in this product?

Verifies enforcement of deposit and withdrawal limits for responsible gambling.

Does this product support multi-currency operations?

Certifies support for multiple currencies in gaming environments.

Is there automatic currency conversion in this product?

Tests automatic currency conversion capabilities.

Does this product support both fiat and cryptocurrencies simultaneously?

Verifies support for concurrent fiat and cryptocurrency transactions.

Is there integration with DeFi protocols in this product?

No public information available on DeFi protocol integration.

Does this product support cryptocurrency staking?

No public information available.

Is there an escrow system for large transactions in this product?

No public information available.

Does this product support multi-signature for crypto payments?

No public information available.

Is there an anti-money laundering (AML) system in this product?

Assesses anti-money laundering systems integrated into client platforms.

Does this product support automatic transaction screening?

Tests automatic transaction screening features for AML compliance.

Is there integration with sanctions lists in this product?

Evaluates integration with sanctions lists for regulatory adherence.

Does this product support suspicious activity reporting?

Certifies suspicious activity reporting systems' effectiveness.

Is there a tax accounting system in this product?

No direct tax accounting systems; audits compliance with tax reporting.

Does this product support automatic report generation?

Tests automated reporting features.

Is there integration with tax systems in this product?

No direct certification data.

Does this product support transaction fee accounting?

No available information.

Is there a payment reconciliation system in this product?

Reviews reconciliation processes between payments and accounts.

Does this product support chargeback handling?

Tests chargeback management procedures in payment systems.

Is there a fraud detection system for payments in this product?

Assesses payment fraud detection mechanisms.

Does this product support 3D Secure authentication?

Verifies incorporation of 3D Secure authentication in payment flows.

Is there a credit risk assessment system in this product?

No public data.

Does this product support installment payments?

No public data.

Is there integration with buy-now-pay-later services in this product?

No public data.

Does this product support corporate banking for B2B clients?

No direct services.

Is there an automatic refund system in this product?

Evaluates automated refund processing where implemented.

What security certificates does this product have?

Holds multiple ISO certifications including ISO/IEC 27001, with comprehensive security accreditations.

Does this product support ISO 27001 compliance?

Supports and conducts ISO/IEC 27001 compliance certification.

Is there PCI DSS certification for this product?

Not specifically certified but audits customer PCI DSS compliance.

Does this product support GDPR compliance?

Fully supports GDPR compliance in client platform certifications.

Is there certification from gambling commissions for this product?

Accredited by multiple gambling commissions internationally.

Does this product support eCOGRA certification?

Issues the eCOGRA Safe and Fair Seal and Certified Software Seal widely recognized in regulated markets.

Is there GLI testing for games in this product?

A primary competitor providing similar testing services.

Does this product support iTech Labs certification?

Another prominent competitor in gambling testing certifications.

Are there regular security audits for this product?

Conducts regular security audits of client software and platforms.

Does this product support penetration testing?

Provides vulnerability scanning and penetration testing services.

Are there bug bounty programs for this product?

No public information on bug bounty programs.

Does this product support data encryption at rest?

Verifies data encryption at rest in client platforms.

Is there data encryption in transit in this product?

Verifies data encryption in transit protocols.

Does this product support end-to-end encryption?

Tests E2E encryption where applicable.

Is there a key management system in this product?

Assesses key management and security procedures.

Does this product support hardware security modules (HSM)?

No specific public data.

Is there an intrusion detection system in this product?

Tests presence and operation of intrusion detection measures.

Does this product support DDoS protection?

Evaluates DDoS mitigation capabilities.

Are there firewall and WAF protection in this product?

Reviews firewall and web application firewall protection.

Does this product support rate limiting?

Tests rate limiting and anti-abuse mechanisms.

Is there a security monitoring system in this product?

Assesses continuous security monitoring.

Does this product support SIEM integration?

Evaluates Security Information and Event Management tool integration.

Are there automatic alerts for incidents in this product?

Verifies automatic alert systems for incidents.

Does this product support incident response procedures?

Reviews incident response readiness and procedures.

Is there a backup and disaster recovery system in this product?

Assesses backup and disaster recovery plans and systems.

Does this product support geographic redundancy?

Certifies geographic redundancy in mission-critical systems.

Are there RTO/RPO guarantees for this product?

Reviews recovery time and recovery point objectives.

Does this product support business continuity planning?

Evaluates business continuity plans and processes.

Is there an access control system in this product?

Tests access control systems for authorization management.

Does this product support role-based access control?

Certifies role-based access controls are implemented.

Is there an audit trail for all actions in this product?

Ensures comprehensive audit trails for security and compliance.

What built-in analytical tools are available in this product?

Reviews built-in analytics capabilities in certified platforms.

Does this product support real-time analytics?

Evaluates real-time analytics tools.

Are there operator dashboards in this product?

Certifies operator dashboard functionality and security.

Does this product support custom reports?

Assesses capabilities for custom report generation.

Is there automatic report generation in this product?

Tests automated reporting features.

Does this product support scheduled reporting?

Verifies scheduled report generation capabilities.

Is there data export in various formats from this product?

Evaluates supported export formats including CSV, XML, JSON.

Does this product support data mining functionality?

No specific certification but reviews analytical capabilities.

Is there predictive analytics in this product?

No specific certification services available.

Does this product support machine learning for analytics?

No public information.

Is there player behavior analytics in this product?

Reviews tools analyzing player behavior for responsible gambling.

Does this product support cohort analysis?

May assess cohort-based analytics as part of software evaluation.

Are there LTV (lifetime value) calculations in this product?

No direct services.

Does this product support churn prediction?

No direct services.

Are there revenue optimization tools in this product?

No direct services.

What technical support channels are available for this product?

Provides client support via email, telephone, and dedicated relationship managers.

Does this product offer 24/7 technical support?

Typically offers business hours support with escalation for emergencies.

Is there a multi-level support system for this product?

Supports multi-tiered client support.

Does this product support remote diagnostics?

Performs remote diagnostics during testing and audits.

Is there on-site support available for this product?

Conducts onsite audits and inspections.

Does this product support a ticketing system?

Likely operates internal ticketing support systems.

Are there SLA guarantees for support of this product?

May offer service level agreements for testing timelines.

Does this product offer priority support for critical clients?

Offers priority support to key clients.

Are there dedicated support managers for this product?

Provides dedicated support and account managers.

Does the company offer migration assistance for this product?

Assists clients in transitioning compliance frameworks and standards.