Site logo
Short description

Jumio is a leading AI-powered identity verification platform that focuses on accelerating customer onboarding, combating fraud, and ensuring compliance through advanced biometric technology, machine learning, and continuous identity intelligence.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Identity verification software provider specializing in AI and biometrics-based authentication solutions.

What is the primary purpose and target market of this product?

Jumio’s products are designed primarily to help businesses automate and streamline digital identity verification processes, reduce fraud, and ensure compliance with regulatory standards such as KYC, AML, GDPR, and others, targeting sectors requiring secure customer onboarding.

Which specific gambling verticals does this product serve?

While Jumio is widely used across various sectors including finance, retail, and travel, its identity verification solutions are applicable to online casino, sportsbook, and other iGaming verticals for fraud prevention and compliance.

Is this product designed for B2B or B2C operations?

Jumio operates under a B2B model, offering identity verification software and services to enterprises and digital platforms that need to verify user identities and prevent fraud.

What makes this product unique in the market?

Jumio’s uniqueness lies in its extensive identity network with over 30 million identities, AI-driven continuous identity intelligence, industry-leading biometric facial recognition with liveness detection to stop spoofing and deepfakes, and support for over 5,000 ID document types across more than 200 countries.

What is the name of the company that developed this product?

Jumio Corporation

In what year was the company founded?

Founded in 2010

In which countries is the company registered?

Registered primarily in the United States, with global operations including North America, Latin America, Europe, and Asia-Pacific regions.

Where is the main office located and are there regional offices?

Primary offices include Palo Alto (USA), with regional offices in North America, Latin America, Europe, and Asia-Pacific.

How many years has this product been on the market?

Jumio has been on the market for approximately 15 years.

How many employees work on this product's development?

Specific development team size is not publicly available; generally, Jumio employs hundreds of professionals including developers, AI specialists, and security experts.

What languages is this product's interface available in?

Jumio supports multiple interface languages to serve a global client base, typically including English, Spanish, Portuguese, French, German, and others to accommodate regional needs.

Does this product support localization for different regions?

Offers robust regional localization capabilities, supporting over 5,000 ID types from over 200 countries and territories, enabling compliance with local regulations and user preferences.

What is the company's mission and philosophy?

Jumio’s mission is to build instant trust and enable safer digital interactions by providing precise and frictionless identity verification that protects businesses and customers from fraud and non-compliance.

Is the company publicly traded or privately held?

Privately held company.

What awards and certifications has this product received?

Jumio has received multiple industry awards including “Best Fraud Prevention Solution” at the 2023 Tech Ascension Awards and holds certifications such as PCI-DSS Level 1 compliance.

Does the company participate in professional gambling industry associations?

Participates in key industry associations related to identity verification, compliance, and fraud prevention standards, though exact memberships are not publicly detailed.

What are the main milestones in this product's development history?

Key milestones include releasing AI-powered KYX platform, expanding global ID document support to 5,000+ types, winning major industry awards, and scaling to process over 1 billion transactions.

Are there plans for IPO or investment attraction for the company?

No publicly disclosed plans for IPO; remains privately funded and focused on growth through private investment.

Does the company offer partner programs for integrators?

Offers partner programs and integrations for technology integrators, API partners, and compliance consultants to facilitate seamless implementation for clients.

What is the company's corporate social responsibility approach?

Committed to enhancing digital security and privacy, promoting ethical AI use, and enabling safer financial and digital ecosystems for clients and their consumers.

Does the company support responsible gambling initiatives?

Supports responsible gambling indirectly by enabling robust identity verification to prevent fraud, underage gambling, and verify user authenticity.

What environmental standards does the company follow?

No specific environmental standards publicly reported; industry-standard data centers and compliance for sustainable operations are generally practiced.

Does the company offer training and certification programs for users of this product?

Provides training and certification programs for clients on identity verification integration, compliance requirements, and product usage to optimize implementation.

What is the product development strategy for the next 5 years?

Plans to enhance AI capabilities, increase real-time continuous identity intelligence, expand biometric liveness checks, and broaden global coverage and compliance adherence.

Are there plans to expand this product to new geographical markets?

Focuses on expanding presence in emerging markets by adding support for regional ID documents and compliance requirements worldwide.

Does the company have research and development departments?

Maintains strong R&D departments focusing on AI, machine learning, biometrics, security, and data science to continuously innovate identity verification technologies.

Does the company support startups and innovative projects?

Offers indirect support through API accessibility and partnership programs to facilitate startups integrating secure identity verification.

What is this product's market share in its segment?

Holds a significant share of the global identity verification market, especially in financial services, digital commerce, and regulated industries such as iGaming.

Who are the main competitors of this product?

Primary competitors include Onfido, ID.me, Trulioo, LexisNexis Risk Solutions, and Experian Identity Solutions.

What is this product's competitive advantage?

Advantages include comprehensive global ID coverage, advanced AI-driven continuous identity intelligence, superior biometric liveness detection, extensive fraud prevention tools, and robust compliance support.

Which geographical regions does this product currently serve?

Serves customers globally with strong presence in North America, Europe, Latin America, and Asia-Pacific.

What is the target customer profile for this product?

Targets enterprises requiring secure digital onboarding and fraud mitigation, including financial institutions, online gaming platforms, digital currency firms, and retail businesses.

Does this product offer white-label solutions?

Provides API and SDK solutions allowing clients to embed Jumio’s identity verification seamlessly under their own branding.

What is the pricing model for this product?

Pricing is typically subscription or volume-based, depending on verification volume, features used, and customization, tailored to enterprise needs.

Does this product offer flexible licensing options?

Offers flexible licensing options including pay-per-use and enterprise license agreements based on scale and integration requirements.

What is the go-to-market strategy for this product?

Focuses on direct B2B sales, strategic partnerships, thought leadership in identity verification, and presence at industry conferences.

Does the company have reseller or distributor networks for this product?

Operates mainly via direct sales and technology partnerships; reseller or distributor networks exist in selected regions.

How many games are included in this product's basic package?

Not applicable; Jumio provides identity verification software rather than game content.

What types of games does this product support (slots, table games, live dealer, etc.)?

Not applicable for gaming types; supports identity verification technologies applicable across varied verticals.

Does this product support live-dealer functionality?

Not applicable.

Is there support for VR/AR games in this product?

Not applicable.

Does this product support tournaments and competitions?

Not applicable.

Is there a progressive jackpot system in this product?

Not applicable.

Does this product support multiplayer gaming?

Not applicable.

Are there social features in this product's games?

Not applicable.

Does this product support player chat functionality?

Not applicable.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

Provides client-customizable user verification flows but not gaming interface personalization.

Does this product support different game speeds?

Not applicable.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Not applicable.

Is there replay functionality for disputed situations in this product?

Not applicable.

Does this product support multiple currencies in games?

Not applicable.

Is there real-time currency conversion in this product?

Not applicable.

Does this product support cryptocurrency gaming?

Supports identity verification for cryptocurrency platforms as part of compliance and fraud prevention.

Is there blockchain technology integration in this product?

No public evidence of blockchain integration for core identity verification services.

What technological platforms is this product based on?

Solutions are platform-agnostic, accessible via cloud-based SaaS, and integration through APIs supporting iOS, Android, and web.

Which operating systems does this product support?

Supports all common operating systems via APIs and SDKs including Windows, macOS, iOS, and Android.

Does this product support cloud deployment?

Fully cloud-deployed solution providing scalability and global accessibility.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No specific public information on containerization technologies like Docker or Kubernetes usage.

Which databases does this product support?

Utilizes secure cloud databases internally; specific database technologies not publicly disclosed.

Does this product support microservices architecture?

Uses modern software architecture principles likely including microservices for scalability and reliability.

What APIs does this product provide for integration?

Provides robust APIs and SDKs for seamless integration into client applications and onboarding workflows.

Does this product support RESTful API?

Supports RESTful API for identity verification services and data exchange.

Is there GraphQL support in this product?

No publicly available information on GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports standard data formats such as JSON and XML for data exchange.

Does this product support real-time updates?

Supports real-time identity verification updates and risk scoring.

Which communication protocols does this product use?

Uses secure communication protocols including HTTPS/TLS for data protection.

Does this product support WebSocket for online games?

No specific information on WebSocket usage; primarily REST APIs for interactions.

What are the network bandwidth requirements for this product?

Optimized for minimal bandwidth usage; requirements depend on image and biometric data sizes.

Does this product support data caching?

Employs data caching strategies internally to optimize performance; specific details not public.

Which CDNs does this product support for content delivery?

Uses content delivery networks (CDN) for global performance optimization.

Does this product support load balancing?

Implements load balancing in cloud infrastructure to ensure availability and scalability.

Does this product support automatic scaling?

Supports automatic scaling to handle varying verification loads.

Which monitoring systems are integrated with this product?

Integrates monitoring systems for transaction health, fraud indicators, and system status.

Does this product support centralized logging?

Employs centralized logging for audit and troubleshooting purposes.

Which analytics systems are built into this product?

Provides built-in analytics for fraud trends, verification outcomes, and compliance reporting.

Does this product support A/B testing?

Likely supports A/B testing for optimizing verification flows; no direct public detail.

Is there ability to create sandbox environments in this product?

Offers sandbox environments for integration and testing.

Does this product support API versioning?

Maintains API versioning to ensure backward compatibility during updates.

What development tools does this product provide?

Provides SDKs, APIs, documentation, and developer support tools for integration.

Does this product offer SDK for various programming languages?

SDKs available for multiple programming languages including JavaScript, Java, Swift, and Kotlin.

Does this product support automated testing?

Uses automated testing to ensure software quality; no detailed public specifics.

What continuous integration/deployment tools are available for this product?

Employs continuous integration and continuous deployment pipelines as standard development practice.

Does this product support blue-green deployment?

Likely supports blue-green deployment for zero downtime during updates; no explicit public info.

Is there rollback capability in case of issues with this product?

Provides rollback capability during deployments for stability; no specific public statement.

Which performance monitoring systems are integrated with this product?

Integrates performance monitoring tools to track system health and user experience.

Does this product support distributed tracing?

Likely used internally to trace requests in distributed systems; no public details.

Are there built-in profiling tools in this product?

Uses profiling tools internally to optimize performance; no public specifics.

Does this product support hot-swapping of components?

No public information on hot-swapping components.

What are the hardware requirements for deploying this product?

Cloud-hosted solution with minimal client-side hardware requirements beyond standard internet-enabled devices.

Does this product support multi-tenancy?

Supports multi-tenant architecture for SaaS deployments serving multiple clients securely.

What is the maximum number of concurrent users this product can handle?

Scales to support millions of concurrent verifications, suitable for large enterprises.

Does this product support horizontal scaling?

Fully supports horizontal scaling in cloud infrastructure.

What are the latency characteristics of this product?

Designed for low-latency verification with results typically delivered in seconds.

Does this product support geographic distribution?

Operates globally with data centers and network points ensuring geographic redundancy.

Are there disaster recovery capabilities in this product?

Implements robust disaster recovery plans consistent with industry standards.

Does this product support provably fair algorithms?

Not applicable.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Supports zero-downtime updates through cloud deployment strategies.

Does this product support different RTP settings?

Not applicable.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Offers cross-platform SDKs and APIs for integration across desktop, mobile, and tablet.

Is there optimization for different screen sizes in this product?

Client-side integration supports responsive design for various screen sizes.

Does this product support offline mode for some games?

Not supported; identity verification requires online connectivity.

Is there integration with game engines like Unity/Unreal in this product?

Not applicable.

Does this product support HTML5 for all games?

Not applicable.

What third-party integrations does this product support?

Integrates with various third-party systems including CRM, KYC/AML platforms, and compliance tools.

Does this product integrate with existing casino management systems?

Supports integration with customer management systems via APIs.

Are there payment gateway integrations available in this product?

Supports verification integration with payment gateways to ensure secure transactions.

Does this product support CRM system integrations?

Enables integration with CRM systems for streamlined customer data management.

What marketing tools does this product integrate with?

Integrates with marketing platforms to enhance customer onboarding workflows.

Does this product support affiliate system integrations?

Supports affiliate program compliance workflows.

Are there business intelligence tool integrations in this product?

Provides data export and integration options for business intelligence tools.

Does this product support compliance and regulatory reporting integrations?

Offers automated reporting capabilities to support compliance with regulatory frameworks.

What user registration methods does this product support?

Supports multiple user registration methods including ID document upload, selfie capture, and mobile verification.

Does this product support two-factor authentication?

Supports identity verification as a form of strong multi-factor authentication.

Is there an identity verification system (KYC) in this product?

Provides comprehensive KYC verification solutions for identity authentication and risk assessment.

Does this product support automated document verification?

Fully automated document verification using AI and machine learning.

Is there integration with age verification systems in this product?

Includes age verification checks as part of identity verification process.

Does this product support geolocation verification?

Supports geolocation verification to detect anomalous location-based fraud.

Is there a player self-exclusion system in this product?

Can be integrated into client self-exclusion programs to enforce identity-based restrictions.

Does this product support deposit and betting limits?

Not directly managed but supports compliance systems that enforce betting limits through verified identities.

Are there cooling-off periods supported in this product?

Supports identity verification to uphold regulatory cooling-off period requirements.

Does this product support gaming behavior monitoring?

Provides signals and analytics that can complement behavior monitoring systems.

Are there alerts for suspicious activity in this product?

Generates alerts based on fraud detection and suspicious identity activity.

Does this product support VIP programs?

Not applicable directly; supports identity verification for VIP program enrollment.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Enables data segmentation through risk scoring and identity attributes.

Is there a loyalty system with point accumulation in this product?

Not provided.

Does this product support personalized bonuses?

Not provided.

Is there a referral system in this product?

Not provided.

Does this product support affiliate programs?

Not directly managed.

Is there CRM system integration in this product?

Supports integration with CRM for user data synchronization.

Does this product support email marketing?

Supports integration but does not directly provide email marketing tools.

Are SMS notifications available in this product?

Supports integration with SMS platforms for user notification.

Does this product support push notifications?

Supports integration with push notification systems.

Is there a complaints and support system in this product?

Not directly provided.

Does this product support live chat with customer support?

Not directly provided.

Is there a multi-level support system in this product?

Provides various levels of technical and customer support for client enterprises.

Does this product support customer service in multiple languages?

Offers support and product interfaces in multiple languages worldwide.

Is there a knowledge base for self-service in this product?

Provides a knowledge base and documentation for users and developers.

Does this product support video verification?

Supports video-based identity verification as part of advanced biometric checks.

Does this product support temporary account freezing?

Supports account freeze capabilities via client integrations and verification workflow.

Is there a password recovery system in this product?

Not applicable as a direct service.

Does this product comply with GDPR for user data?

Fully compliant with GDPR and other privacy regulations.

Is there a right to data deletion in this product?

Supports client and user rights to data deletion in compliance with privacy laws.

Does this product support user data export?

Supports export of user data as required by regulations.

Which payment systems are integrated with this product?

Integrates with payment systems to enhance transaction security via identity verification.

Does this product support bank transfers?

Supports verification in workflows involving bank transfers.

Is there cryptocurrency payment support in this product?

Supports identity verification for cryptocurrency platforms.

Does this product support e-wallets?

Can be integrated to verify users of e-wallet services.

Is there mobile payment support in this product?

Supports verification across mobile payment platforms.

Does this product support prepaid cards?

Can be integrated to verify prepaid card user identities.

Is there an instant deposit system in this product?

Supports fraud prevention in instant deposit scenarios via identity checks.

Does this product support scheduled deposits?

Supports compliance in scheduled deposit workflows.

Is there a fast withdrawal system in this product?

Helps enable secure fast withdrawals by verifying user identity.

Does this product support automated withdrawal processing?

Supports identity verification to automate withdrawal approvals.

Are there limits on deposits and withdrawals in this product?

Works with systems enforcing deposit and withdrawal limits based on verified identity.

Does this product support multi-currency operations?

Supports multi-currency environments by verifying identity independent of currency.

Is there automatic currency conversion in this product?

Not directly applicable.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports identity verification across fiat and crypto transactions.

Is there integration with DeFi protocols in this product?

No public data on decentralized finance integration.

Does this product support cryptocurrency staking?

Not applicable.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Supports AML compliance through identity verification and risk screening.

Does this product support automatic transaction screening?

Provides transaction risk assessment as part of identity verification lifecycle.

Is there integration with sanctions lists in this product?

Includes sanctions and watchlist screening integration capabilities.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting required by regulators.

Is there a tax accounting system in this product?

Not directly provided.

Does this product support automatic report generation?

Enables automatic generation of periodic reports for regulatory compliance.

Is there integration with tax systems in this product?

Not applicable.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Supports integration with reconciliation systems to verify transaction authenticity.

Does this product support chargeback handling?

Helps reduce chargebacks by verifying customer identities.

Is there a fraud detection system for payments in this product?

Provides advanced fraud detection linked to identity verification for payments.

Does this product support 3D Secure authentication?

Supports integration with 3D Secure verification processes.

Is there a credit risk assessment system in this product?

Complements credit risk systems with identity validation data.

Does this product support installment payments?

Supports identity verification for installment payment programs.

Is there integration with buy-now-pay-later services in this product?

Can support Buy-Now-Pay-Later platforms through identity verification.

Does this product support corporate banking for B2B clients?

Enables secure identity verification for corporate banking clients.

Is there an automatic refund system in this product?

Not directly provided.

What security certificates does this product have?

Holds PCI-DSS Level 1 certification and complies with strong data security standards.

Does this product support ISO 27001 compliance?

Likely compliant; specific mention not publicly confirmed.

Is there PCI DSS certification for this product?

Certified PCI DSS Level 1 compliant.

Does this product support GDPR compliance?

Fully GDPR compliant regarding security and privacy.

Is there certification from gambling commissions for this product?

Supports compliance with gambling regulatory requirements where applicable.

Does this product support eCOGRA certification?

Not applicable.

Is there GLI testing for games in this product?

Not applicable.

Does this product support iTech Labs certification?

Not applicable.

Are there regular security audits for this product?

Undergoes regular security audits to maintain compliance and system integrity.

Does this product support penetration testing?

Performs penetration testing as part of security assurance processes.

Are there bug bounty programs for this product?

No public information on bug bounty programs.

Does this product support data encryption at rest?

Encrypts data at rest with AES 256-bit encryption.

Is there data encryption in transit in this product?

Encrypts data in transit using strong TLS protocols.

Does this product support end-to-end encryption?

Employs end-to-end encryption for sensitive data transfers.

Is there a key management system in this product?

Uses robust key management systems in secure environments.

Does this product support hardware security modules (HSM)?

Likely uses hardware security modules for key protection; no explicit public details.

Is there an intrusion detection system in this product?

Employs intrusion detection systems for network and application security.

Does this product support DDoS protection?

Provides DDoS protection measures within cloud infrastructure.

Are there firewall and WAF protection in this product?

Uses firewall and web application firewall (WAF) protections.

Does this product support rate limiting?

Implements rate limiting to mitigate abuse.

Is there a security monitoring system in this product?

Continuous security monitoring systems in place for threat detection.

Does this product support SIEM integration?

Supports integration with SIEM systems for security event management.

Are there automatic alerts for incidents in this product?

Automatic alerts configured for security incidents.

Does this product support incident response procedures?

Established incident response procedures to handle security events.

Is there a backup and disaster recovery system in this product?

Maintains backup and disaster recovery systems meeting industry best practices.

Does this product support geographic redundancy?

Employs geographic redundancy for critical systems.

Are there RTO/RPO guarantees for this product?

Offers robust recovery time objectives (RTO) and recovery point objectives (RPO) as part of SLA.

Does this product support business continuity planning?

Has business continuity planning to ensure service availability.

Is there an access control system in this product?

Implements strict access control systems for internal and external systems.

Does this product support role-based access control?

Supports role-based access control (RBAC) for user permissions.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails for all identity verification and administrative actions.

What built-in analytical tools are available in this product?

Provides built-in analytics tools focusing on user identity, fraud patterns, and compliance reporting.

Does this product support real-time analytics?

Supports real-time analytics for monitoring verification outcomes and fraud risks.

Are there operator dashboards in this product?

Offers dashboards for operators to manage and review verification processes.

Does this product support custom reports?

Supports generation of custom compliance and operational reports.

Is there automatic report generation in this product?

Enables automatic generation of periodic reports for regulatory compliance.

Does this product support scheduled reporting?

Provides scheduling capabilities for regular report deliveries.

Is there data export in various formats from this product?

Supports data export in formats including CSV, JSON, and XML.

Does this product support data mining functionality?

Facilitates data mining functionalities for risk and fraud analysis.

Is there predictive analytics in this product?

Employs predictive analytics models in fraud detection and identity risk assessment.

Does this product support machine learning for analytics?

Uses machine learning analytics extensively to improve verification accuracy and fraud detection.

Is there player behavior analytics in this product?

Not directly applicable to player behavior but supports user identity risk analytics.

Does this product support cohort analysis?

Not publicly available regarding cohort analysis features.

Are there LTV (lifetime value) calculations in this product?

Not applicable.

Does this product support churn prediction?

Not applicable.

Are there revenue optimization tools in this product?

Not directly involved.

What technical support channels are available for this product?

Provides support via email, phone, and online portals for clients.

Does this product offer 24/7 technical support?

Offers 24/7 technical support services.

Is there a multi-level support system for this product?

Maintains multi-tiered support to address various client needs.

Does this product support remote diagnostics?

Supports remote diagnostics for troubleshooting and issue resolution.

Is there on-site support available for this product?

Available on a case-by-case basis for large enterprise clients.

Does this product support a ticketing system?

Uses ticketing systems to track and manage client support requests.

Are there SLA guarantees for support of this product?

Provides service level agreements with uptime and response guarantees.

Does this product offer priority support for critical clients?

Offers priority support options for critical clients.

Are there dedicated support managers for this product?

Assigns dedicated account and technical managers for enterprise clients.

Does the company offer migration assistance for this product?

Provides migration assistance services for onboarding and transitioning from legacy verification systems.