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Sumsub is a leading identity verification and compliance platform that leverages AI, biometric technology, and regulatory expertise to provide scalable KYC (Know Your Customer), AML (Anti-Money Laundering), and identity verification solutions primarily for regulated industries including gaming, fintech, and cryptocurrency.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Software developer and platform provider specializing in identity verification and compliance.

What is the primary purpose and target market of this product?

To enable businesses to securely verify customer identities and comply with global regulatory requirements, focusing on onboarding clients in regulated sectors like online gaming, fintech, and crypto platforms.

Which specific gambling verticals does this product serve?

Provides identity verification and compliance solutions tailored specifically for online casino, sportsbook, esports betting, and other iGaming verticals.

Is this product designed for B2B or B2C operations?

Operates as a B2B service provider offering SaaS-based identity verification solutions accessible via APIs and SDKs.

What makes this product unique in the market?

Offers AI-powered document and biometric verification, hybrid automated and manual review processes, flexible SDK and API integration, and robust global regulatory compliance support.

What is the name of the company that developed this product?

Sumsub (Sum and Substance Ltd).

In what year was the company founded?

Established in 2015.

In which countries is the company registered?

Registered in the United Kingdom.

Where is the main office located and are there regional offices?

Headquarters in London, UK, with R&D offices in Berlin, Germany, and remote teams globally.

How many years has this product been on the market?

Operating in the market for about 10 years.

How many employees work on this product's development?

Mid-sized development team with a strong focus on research and development; exact employee count not publicly disclosed.

What languages is this product's interface available in?

Supports multiple languages to accommodate global users and regulatory needs.

Does this product support localization for different regions?

Provides extensive regional localization through integration of local regulations, watchlists, and sanction screening tailored for different jurisdictions.

What is the company's mission and philosophy?

To power a people-friendly digital future by simplifying secure and compliant identity verification globally.

Is the company publicly traded or privately held?

Privately owned.

What awards and certifications has this product received?

Recognized by platforms like G2 for KYC compliance; holds security and regulatory certifications aligned with industry standards.

Does the company participate in professional gambling industry associations?

Participates in compliance and regulatory forums relevant to fintech and gaming sectors; specific gambling associations not publicly detailed.

What are the main milestones in this product's development history?

Founded in 2015, pivot toward crypto compliance in 2017, growth via venture funding, expansion of global footprint, and development of advanced AI biometric verification.

Are there plans for IPO or investment attraction for the company?

No public plans for IPO; growth supported by venture capital.

Does the company offer partner programs for integrators?

Offers partner integration programs featuring APIs, SDKs, white-label solutions, and dedicated developer support.

What is the company's corporate social responsibility approach?

Committed to ethical data use and privacy protection through adherence to GDPR and similar frameworks.

Does the company support responsible gambling initiatives?

Supports compliance with responsible gambling regulations through age verification and identity checks.

What environmental standards does the company follow?

No explicit publicly available information; typically adheres to regional environmental regulations.

Does the company offer training and certification programs for users of this product?

Provides training through Sumsub Academy with courses on compliance, fraud prevention, and identity verification.

What is the product development strategy for the next 5 years?

Focus on enhancing AI and biometric capabilities, expanding regulatory coverage, increasing verification automation, and improving integration flexibility.

Are there plans to expand this product to new geographical markets?

Plans targeting North America, Asia, and regulated markets worldwide.

Does the company have research and development departments?

Maintains dedicated R&D teams focused on AI, biometric identification, compliance algorithms, and platform scalability.

Does the company support startups and innovative projects?

Supports startups with scalable, easy-to-integrate compliance and identity verification solutions.

What is this product's market share in its segment?

A major mid-tier player in the global identity verification market, strong in crypto and regulated industries.

Who are the main competitors of this product?

iDenfy, Onfido, Jumio, Trulioo.

What is this product's competitive advantage?

High accuracy through AI and hybrid verification, broad regulatory expertise, flexible integration options, strong global presence.

Which geographical regions does this product currently serve?

Serves Europe, CIS, UK, North America, Asia, and other global regions.

What is the target customer profile for this product?

Regulated businesses in fintech, crypto, gaming, trading, transportation requiring robust KYC and AML compliance.

Does this product offer white-label solutions?

Provides white-label identity verification solutions with customizable branding.

What is the pricing model for this product?

Usage-based pricing, typically per verification or onboarding, scalable with volume discounts.

Does this product offer flexible licensing options?

Offers flexible SaaS licensing, API and SDK access tailored to client needs.

What is the go-to-market strategy for this product?

Combines direct sales, integration partner collaborations, and compliance-focused messaging.

Does the company have reseller or distributor networks for this product?

Primarily direct API/SDK integrations, supplemented by compliance technology partners.

How many games are included in this product's basic package?

Not applicable.

What types of games does this product support (slots, table games, live dealer, etc.)?

Not applicable.

Does this product support live-dealer functionality?

Not applicable.

Is there support for VR/AR games in this product?

Not applicable.

Does this product support tournaments and competitions?

Not applicable.

Is there a progressive jackpot system in this product?

Not applicable.

Does this product support multiplayer gaming?

Not applicable.

Are there social features in this product's games?

Not applicable.

Does this product support player chat functionality?

Not applicable.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

Supports customizable verification flows, branding, and workflows to suit client user experience needs.

Does this product support different game speeds?

Not applicable.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Not applicable.

Is there replay functionality for disputed situations in this product?

Not applicable.

Does this product support multiple currencies in games?

Not applicable.

Is there real-time currency conversion in this product?

Not applicable.

Does this product support cryptocurrency gaming?

Provides identity verification and compliance services to cryptocurrency gaming and related platforms.

Is there blockchain technology integration in this product?

Supports blockchain-based businesses through compliance solutions; no native blockchain product.

What technological platforms is this product based on?

Cloud-native platform architecture employing web/mobile SDKs and RESTful APIs.

Which operating systems does this product support?

Supports Android, iOS, Windows, macOS via SDKs and web interfaces.

Does this product support cloud deployment?

Cloud-based platform hosted on secure services like AWS with encrypted storage.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No public data on container technologies such as Docker or Kubernetes.

Which databases does this product support?

Supports integration with client databases indirectly via APIs; specifics are not public.

Does this product support microservices architecture?

Uses modular microservices architecture branded as Sumsub Bricks.

What APIs does this product provide for integration?

Comprehensive API and SDKs for identity verification.

Does this product support RESTful API?

Fully supports RESTful API.

Is there GraphQL support in this product?

No public information on GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports standard data formats including JSON and XML.

Does this product support real-time updates?

Provides real-time update notifications and webhook support.

Which communication protocols does this product use?

Uses secure HTTPS/TLS protocols.

Does this product support WebSocket for online games?

No public information available.

What are the network bandwidth requirements for this product?

Optimized for low bandwidth to support mobile and web access.

Does this product support data caching?

Employs caching to enhance verification process speed.

Which CDNs does this product support for content delivery?

Likely uses CDN for global content delivery optimization.

Does this product support load balancing?

Implements load balancing for high availability.

Does this product support automatic scaling?

Supports automatic scaling of services.

Which monitoring systems are integrated with this product?

Integrated monitoring for uptime and system health.

Does this product support centralized logging?

Uses centralized logging for audits and troubleshooting.

Which analytics systems are built into this product?

Built-in analytics and dashboard functionalities.

Does this product support A/B testing?

No public data on A/B testing support.

Is there ability to create sandbox environments in this product?

Provides sandbox environments for client development and testing.

Does this product support API versioning?

Supports API versioning for compatibility maintenance.

What development tools does this product provide?

Offers SDKs, APIs, developer dashboards, and documentation.

Does this product offer SDK for various programming languages?

SDKs available for JavaScript, iOS, Android, React Native, Flutter.

Does this product support automated testing?

Employs automated testing as part of quality assurance.

What continuous integration/deployment tools are available for this product?

Uses continuous integration and deployment pipelines.

Does this product support blue-green deployment?

Likely supports blue-green deployment models.

Is there rollback capability in case of issues with this product?

Supports rollback mechanisms for deployment issues.

Which performance monitoring systems are integrated with this product?

Integrated performance monitoring tools are employed.

Does this product support distributed tracing?

No public details available.

Are there built-in profiling tools in this product?

Uses internal profiling tools.

Does this product support hot-swapping of components?

Not publicly disclosed.

What are the hardware requirements for deploying this product?

Cloud SaaS solution requiring minimal client hardware.

Does this product support multi-tenancy?

Supports multi-tenancy for secure client data segregation.

What is the maximum number of concurrent users this product can handle?

Designed for high concurrency to handle significant verification volumes.

Does this product support horizontal scaling?

Supports horizontal scalability for load distribution.

What are the latency characteristics of this product?

Optimized for low-latency global responses via distributed cloud infrastructure.

Does this product support geographic distribution?

Operates globally with data centers in various regions.

Are there disaster recovery capabilities in this product?

Implements disaster recovery protocols to protect service continuity.

Does this product support provably fair algorithms?

Not applicable.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Supports zero-downtime deployment updates.

Does this product support different RTP settings?

Not applicable.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Fully cross-platform through SDKs covering desktop, mobile, and web.

Is there optimization for different screen sizes in this product?

SDKs optimized for multiple screen sizes from mobile to desktop.

Does this product support offline mode for some games?

Not supported; requires active connectivity for verification.

Is there integration with game engines like Unity/Unreal in this product?

Not applicable.

Does this product support HTML5 for all games?

Not applicable.

What third-party integrations does this product support?

Integrates with sanctions databases, watchlists, AML providers, and identity data sources.

Does this product integrate with existing casino management systems?

Typically integrated via API; no direct CMS integration.

Are there payment gateway integrations available in this product?

Supports identity verification flows leveraged by payment gateways.

Does this product support CRM system integrations?

Provides APIs and webhooks for CRM system integration.

What marketing tools does this product integrate with?

Can be integrated with marketing automation tools via APIs.

Does this product support affiliate system integrations?

No explicit mention; possibly available via partners.

Are there business intelligence tool integrations in this product?

Supports exporting data for BI tool consumption.

Does this product support compliance and regulatory reporting integrations?

Built-in compliance reporting and audit support.

What user registration methods does this product support?

Supports email, phone verification, and social login registration methods.

Does this product support two-factor authentication?

Supports two-factor authentication as part of onboarding security.

Is there an identity verification system (KYC) in this product?

Provides full KYC system with biometric and document verification and ongoing monitoring.

Does this product support automated document verification?

Fully automated document authentication using OCR and AI.

Is there integration with age verification systems in this product?

Provides biometric and document-based age verification.

Does this product support geolocation verification?

Supports geolocation checks to verify the user's location.

Is there a player self-exclusion system in this product?

Can be integrated by clients for responsible gambling compliance.

Does this product support deposit and betting limits?

Not provided directly; handled by gaming operators.

Are there cooling-off periods supported in this product?

Not applicable.

Does this product support gaming behavior monitoring?

Monitors identity behavior and fraud patterns.

Are there alerts for suspicious activity in this product?

Provides automated alerts for suspicious activities and AML compliance.

Does this product support VIP programs?

Not applicable.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Not applicable.

Is there a loyalty system with point accumulation in this product?

Not applicable.

Does this product support personalized bonuses?

Not applicable.

Is there a referral system in this product?

Not applicable.

Does this product support affiliate programs?

Not applicable.

Is there CRM system integration in this product?

Supports integration with CRM platforms for compliance data synchronization.

Does this product support email marketing?

Not provided.

Are SMS notifications available in this product?

Supports SMS verification as part of identity checks.

Does this product support push notifications?

Not explicitly publicized but may be supported via client apps.

Is there a complaints and support system in this product?

Provides case management for compliance but not general complaints.

Does this product support live chat with customer support?

Customer and technical support available; live chat likely for clients.

Is there a multi-level support system in this product?

Offers multi-tiered support including dedicated managers.

Does this product support customer service in multiple languages?

Platform and support available in multiple languages.

Is there a knowledge base for self-service in this product?

Provides knowledge base through Sumsub Academy and documentation.

Does this product support video verification?

Supports video selfie verification with liveness detection.

Does this product support temporary account freezing?

Can facilitate temporary account freeze via client platform.

Is there a password recovery system in this product?

Not applicable; verification service does not manage passwords.

Does this product comply with GDPR for user data?

Fully compliant with GDPR for data privacy and user rights.

Is there a right to data deletion in this product?

Supports data deletion requests in alignment with privacy laws.

Does this product support user data export?

Supports user data export capabilities for compliance and audits.

Which payment systems are integrated with this product?

Compliance solution linked with payment systems requirements.

Does this product support bank transfers?

Supports compliance checks related to bank transfers.

Is there cryptocurrency payment support in this product?

Supports KYC compliance for cryptocurrency payments.

Does this product support e-wallets?

Supports compliance verification for e-wallet onboarding.

Is there mobile payment support in this product?

Supports compliance for mobile payment providers.

Does this product support prepaid cards?

Enables compliance verification related to prepaid card issuance.

Is there an instant deposit system in this product?

Not applicable.

Does this product support scheduled deposits?

Not applicable.

Is there a fast withdrawal system in this product?

Not applicable.

Does this product support automated withdrawal processing?

Not applicable.

Are there limits on deposits and withdrawals in this product?

Not applicable.

Does this product support multi-currency operations?

Supports multi-currency environments indirectly through clients.

Is there automatic currency conversion in this product?

Not applicable.

Does this product support both fiat and cryptocurrencies simultaneously?

Enables compliance verification for platforms supporting both fiat and crypto.

Is there integration with DeFi protocols in this product?

No direct DeFi product; supports crypto compliance workflows.

Does this product support cryptocurrency staking?

Not applicable.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Integrated AML screening including sanctions, PEP, and watchlist checks.

Does this product support automatic transaction screening?

Provides automated transaction screening for compliance.

Is there integration with sanctions lists in this product?

Integrates global sanctions and watchlists for identity verification.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting for regulatory purposes.

Is there a tax accounting system in this product?

Not applicable.

Does this product support automatic report generation?

Supports scheduled and automatic compliance report generation.

Is there integration with tax systems in this product?

Not applicable.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Not applicable.

Does this product support chargeback handling?

Not applicable.

Is there a fraud detection system for payments in this product?

Features fraud detection integrated with AML and KYC.

Does this product support 3D Secure authentication?

Not applicable.

Is there a credit risk assessment system in this product?

Not applicable.

Does this product support installment payments?

Not applicable.

Is there integration with buy-now-pay-later services in this product?

Not applicable.

Does this product support corporate banking for B2B clients?

Supports compliance workflows for corporate and fintech clients.

Is there an automatic refund system in this product?

Not applicable.

What security certificates does this product have?

Holds security certificates aligned with industry standards.

Does this product support ISO 27001 compliance?

Likely compliant though not publicly confirmed.

Is there PCI DSS certification for this product?

Not applicable.

Does this product support GDPR compliance?

Fully supports GDPR security requirements.

Is there certification from gambling commissions for this product?

Supports compliance needs of gaming regulators through KYC tooling.

Does this product support eCOGRA certification?

Not applicable.

Is there GLI testing for games in this product?

Not applicable.

Does this product support iTech Labs certification?

Not applicable.

Are there regular security audits for this product?

Conducts regular security audits following best practices.

Does this product support penetration testing?

Undergoes penetration testing to maintain platform security.

Are there bug bounty programs for this product?

No publicly available bug bounty program.

Does this product support data encryption at rest?

Uses industry-standard encryption for data at rest.

Is there data encryption in transit in this product?

Employs TLS/SSL encryption for data in transit.

Does this product support end-to-end encryption?

Supports end-to-end encryption for sensitive data handling.

Is there a key management system in this product?

Implements robust key management systems.

Does this product support hardware security modules (HSM)?

No explicit public information on hardware security module usage.

Is there an intrusion detection system in this product?

Deployed intrusion detection systems monitor unauthorized access attempts.

Does this product support DDoS protection?

Protects platform against DDoS attacks.

Are there firewall and WAF protection in this product?

Employs firewalls and web application firewalls.

Does this product support rate limiting?

Implements API rate limiting to prevent abuse.

Is there a security monitoring system in this product?

Continuous security monitoring is integrated.

Does this product support SIEM integration?

Supports SIEM tools for comprehensive security event management.

Are there automatic alerts for incidents in this product?

Automatic alerts for security incidents are provided.

Does this product support incident response procedures?

Maintains incident response processes and teams.

Is there a backup and disaster recovery system in this product?

Backup and disaster recovery systems ensure data integrity and uptime.

Does this product support geographic redundancy?

Geographic redundancy implemented for critical infrastructure.

Are there RTO/RPO guarantees for this product?

Adheres to industry standard RTO/RPO objectives.

Does this product support business continuity planning?

Maintains business continuity planning to reduce downtime.

Is there an access control system in this product?

Utilizes strong access control mechanisms.

Does this product support role-based access control?

Employs role-based access control throughout the platform.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails for compliance.

What built-in analytical tools are available in this product?

Built-in analytics and reporting tools are available.

Does this product support real-time analytics?

Real-time analytics support for monitoring and alerts.

Are there operator dashboards in this product?

Operator dashboards allow management of verifications and compliance.

Does this product support custom reports?

Enables creation of custom reports per client needs.

Is there automatic report generation in this product?

Supports scheduled and automatic compliance report generation.

Does this product support scheduled reporting?

Scheduled reporting functionality is provided.

Is there data export in various formats from this product?

Supports exporting data in CSV, JSON, XML formats.

Does this product support data mining functionality?

Enables data mining for fraud and compliance analysis.

Is there predictive analytics in this product?

Uses predictive analytics to identify risks and fraud patterns.

Does this product support machine learning for analytics?

Leverages machine learning to improve verification accuracy.

Is there player behavior analytics in this product?

Not applicable.

Does this product support cohort analysis?

Not publicly detailed.

Are there LTV (lifetime value) calculations in this product?

Not applicable.

Does this product support churn prediction?

Not applicable.

Are there revenue optimization tools in this product?

Not applicable.

What technical support channels are available for this product?

Provides support via email, phone, and chat.

Does this product offer 24/7 technical support?

Offers 24/7 support for clients.

Is there a multi-level support system for this product?

Multi-level support including technical and dedicated account management.

Does this product support remote diagnostics?

Supports remote diagnostics for issue resolution.

Is there on-site support available for this product?

Typically no on-site support; mostly remote assistance.

Does this product support a ticketing system?

Uses ticketing system to track client issues.

Are there SLA guarantees for support of this product?

Provides SLAs including uptime and response time guarantees.

Does this product offer priority support for critical clients?

Offers priority support for high-value clients.

Are there dedicated support managers for this product?

Dedicated account and technical managers provided for enterprises.

Does the company offer migration assistance for this product?

Offers migration assistance for platform onboarding clients.